What Gemeente Brasschaat does

Gemeente Brasschaat is the municipal government of Brasschaat, a municipality of approximately 38,000 residents in the Province of Antwerp, Flanders, Belgium. It delivers statutory local government services to residents, businesses, and visitors within its jurisdiction, including personal document issuance (eID, Kids-ID, passports), civil registry functions (address changes, certificates), environmental and building permits, waste management, road and mobility infrastructure, public safety coordination, social welfare services, and cultural and recreational programming. The municipality operates under a mayor and municipal council structure, funded primarily through a 6% supplementary personal income tax, service fees (retributies), intergovernmental transfers, and environmental levies on second residences.

The organization's core digital asset is brasschaat.be, a Drupal-based CMS portal offering online appointment booking, issue reporting (Meldingen), e-newsletter subscription, a webshop for youth and sports activities (via Recreatex), and ticketing for the cultural center (via Ticketmatic). Beyond the digital layer, service delivery is anchored by the main municipal office (Gemeentehuis at Verhoevenlei 11), the public library, three Lokaal Dienstencentrum service centers (Vesalius, Maria-ter-Heidehove, Antverpia) for seniors, the Cultuurhuis Brasschaat cultural center, and a tourism office. The municipality also manages or co-stewards approximately 1,814 hectares of nature areas including Groot Schietveld, Klein Schietveld, and Peerdsbos.

Commercially, Brasschaat monetizes a portfolio of fee-based services with distinct pricing tiers: identity documents (€26.60 eID, €75.70 adult passport), waste collection subscriptions, sports facility rentals (€11.80-€152.90 per hour), youth activities (€6-€95 per session), environmental levies on second residences (€500-€1,500 annually), parking fines, building permits (€75-€500), and subsidized meal services at local centers. The go-to-market motion is omnichannel: physical offices for in-person services, self-serve digital portal, social media presence (Facebook, LinkedIn, Instagram, Hoplr), and email newsletters. The municipality is organized into operational subsidiaries including AGB (Autonoom Gemeentebedrijf), Zorgbedrijf Brasschaat (care services), OCMW (public centre for social welfare), and the three local service centers, with revenue and employment in the 501-1,000 range.

Name

Gemeente Brasschaat

Legal name

Gemeente Brasschaat

Website

https://brasschaat.be

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Gemeente Brasschaat is the local municipal government of Brasschaat, Province of Antwerp, Belgium, providing statutory administrative services, personal documents, permits, waste management, social welfare, and recreational programming to approximately 38,000 residents and local businesses through digital and physical channels.

Ownership category

akta.pro rank

Product category

Local Government Administration

NAICS

Executive Offices (921110), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Environmental Quality Programs (9241)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Public Library Operations & Community Branch Management (EDAEAGAC)

Keywords

• Municipal government services
• Local public administration
• Waste management services
• Identity document processing
• Community recreational programs

Headquarters

HQ city

Brasschaat

HQ country

Belgium

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Pricing tiers

Distribution channels5 records

Marketing channels7 records

Core offering

Gemeente Brasschaat is the local municipal government of Brasschaat (Province of Antwerp, Belgium) that delivers statutory public services to residents and local businesses. Its core offerings include administrative services (identity documents, permits, civil registry, registrations), public infrastructure (waste collection and sorting, mobility, nature and parks management), and community/social programs (youth services, senior services, cultural/leisure activities, library access, and welfare support via OCMW). It also operates subsidiaries AGB Brasschaat, Zorgbedrijf Brasschaat, and supporting local service centers that extend elderly care and facilities management.

Product overview

Gemeente Brasschaat is a local municipality providing a comprehensive digital services portal (brasschaat.be) alongside physical municipal services. The product portfolio consists of a unified municipal services website offering citizen services across 12 domains (personal documents, mobility, environment, leisure, business, housing, care, education, safety, and finances), combined with dedicated tourism products (Bikescape, Koerscache, Luistertocht, Zomerfietszoektocht), and digital citizen tools (online appointment booking, issue reporting, e-newsletters, webshop for activities). The municipality also operates the Beleef Brasschaat platform as the primary channel for tourism activities and experiences.

Differentiator

Problem solved

Functional benefit

Products and services

• Municipal Services Portal (brasschaat.be) Centralized web portal that provides residents and businesses of Brasschaat with access to municipal administrative services, information, forms, permits, civil registry services, news, and contact points.
• Online Appointment Booking (mijnafspraakmaken.be) Online scheduling tool enabling Brasschaat residents to book appointments at the municipal office for identity documents, permits, and other in-person administrative services.
• Citizen Issue Reporting (Meldpunt / Mijn-Mooie-Straat) Digital channel that allows residents to report local issues (such as road damage, street maintenance, parks, or waste problems) to the municipal administration for resolution.
• Webshop Vrijetijd (Leisure Webshop) Online store where residents can purchase leisure passes, activity tickets, and related recreational products offered by the municipality.
• Bikescape Fietsspel (Bicycle Game) Interactive cycling game offered as a leisure/tourism activity for residents and visitors to explore Brasschaat by bike.
• Koerscache (Cycling-themed treasure hunt) Cycling-themed treasure hunt / geocache experience provided as a leisure/tourism activity for residents and visitors.
• Luistertocht 100 jaar koers (Listening tour '100 years of cycling') Audio-guided thematic walking/listening tour tied to Brasschaat's cycling heritage, offered as a leisure/cultural experience for residents and visitors.
• Zomerfietszoektocht (Summer Cycling Treasure Hunt) Seasonal summer cycling treasure hunt offered as a leisure activity for residents and visitors to explore Brasschaat.
• Hamam / Sport subscription (Sportabonnement) Subscription-based access to municipal sports facilities (swimming pool, hamam) offered to residents and non-residents.

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core, minor and major.

• Rode Kruis-Vlaanderen (Red Cross Flanders)coreStrategic or Co-development PartnerPartnership with Rode Kruis-Vlaanderen to establish a municipal crisis volunteer corps. Red Cross provides training support, coordination, and integration with professional emergency services for local crisis response capabilities.
• Brandweerzone RandcoreOthersFire department zone covering Brasschaat with local fire station post. Provides fire safety, emergency response, and public safety services.
• Lokale Politiezone BrasschaatcoreOthersLocal police zone providing law enforcement, community policing, and emergency response. Accessible via emergency number 101 or general number 03 650 35 00.
• Algemeen Ziekenhuis KlinaminorOthersLocal hospital providing healthcare services to Brasschaat residents.
• Agentschap Natuur en Bos (ANB)coreStrategic or Co-development PartnerAgency for Nature and Forests manages nature areas including Groot Schietveld, Klein Schietveld, and Kalmthoutse Heide. Collaboration on fire safety protocols and nature conservation through BNIP (Bijzonder Nood- en Interventieplan) Bos en Heide.
• Give A DaymajorGTM or Marketing PartnerVolunteer platform connecting volunteers with opportunities across municipalities. Used for snow removal solidarity program and general volunteer matching.
• VonakminorGTM or Marketing PartnerVolunteer work platform for finding and offering volunteer opportunities in Brasschaat.
• Kalmthout, Essen, Wuustwezel, Brecht, KapellenmajorStrategic or Co-development PartnerRegional collaboration with neighboring municipalities for shared nature area management, fire safety (BNIP Bos en Heide), and joint events like petanque tournament.
• CVO AntwerpenminorOthersAdult education provider offering courses like fashion and sewing at GO! Lesplaats Brasschaat.
• Vlaams Gewest (Flemish Region)minorOthersRegional authority managing state roads (Bredabaan, Sint Jobsesteenweg, Essensteenweg, Kapelsesteenweg) with own snow removal services.
• Toerisme BrasschaatmajorOthersLocal tourism organization managing visitor experiences, cycling routes, and nature tours including Den Toren visits and cycle games.
• NatuurpuntminorStrategic or Co-development PartnerNature conservation organization offering guided walks and nature education in local nature areas.
• AZ KlinaminorOthersGeneral hospital providing emergency and medical services. Mentioned in context of fire safety inspections and accessibility.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Gemeente Brecht: Regional collaboration partner on events and nature management. Comparable Antwerp Province municipality offering the same breadth of administrative, recreational, and welfare services to residents.
• Gemeente Kapellen: Neighboring Antwerp Province municipality participating in the BNIP Bos en Heide regional collaboration. Comparable Flemish local government providing similar administrative, recreational, and nature management services.
• Gemeente Wuustwezel: Adjacent Noorderkempen municipality collaborating with Brasschaat on regional events and BNIP fire safety protocols. Comparable small-scale Flemish gemeente providing equivalent municipal service delivery.
• Gemeente Schoten: Adjacent Belgian municipality in the Antwerp Province that co-hosts regional events (e.g., the annual petanque tournament) with Brasschaat. Directly comparable as a Flemish gemeente of similar scale with overlapping municipal services.
• Gemeente Essen: Border municipality in Antwerp Province partnering with Brasschaat on regional activities. Direct comparable as a Flemish local government entity of similar size and service scope.
• Gemeente Kalmthout: Adjacent municipality collaborating with Brasschaat on the Zomerfietszoektocht and shared management of the Kalmthoutse Heide nature area. Direct comparable as a small-to-mid-size Flemish gemeente with a strong nature/tourism orientation.
• Gemeente Stabroek: Adjacent Antwerp Province municipality participating in the regional petanque tournament. Comparable small-scale Flemish gemeente with similar administrative and recreational offerings.

Broad incumbents

• Vlaamse Overheid: Flemish regional government that operates state roads through Brasschaat (Bredabaan, Sint Jobsesteenweg, etc.) and provides intergovernmental transfers. Comparable as the broader incumbent public administration tier above the municipality.
• Provincie Antwerpen: Provincial-level government authority overseeing the broader Antwerp region including Brasschaat. Comparable as a higher-tier public administration entity with broader geographic scope but similar governance and service-delivery mandate.
• Stad Antwerpen: The provincial capital and largest Flemish city, operating a much broader municipal portfolio. Relevant as the larger incumbent in the same Antwerp regional government context, though at significantly greater scale than Brasschaat.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Brasschaat2930
• LinkedInlinkedin.com/company/brasschaat
• Instagraminstagram.com/2930brasschaat

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Brasschaat