Chautauqua County Department of Mental Hygiene

What Chautauqua County Department of Mental Hygiene does

Chautauqua County Department of Mental Hygiene is a county government department located in Mayville, New York, that plans and delivers mental health, behavioral health, and substance use disorder services to residents of Chautauqua County. It operates as part of the Chautauqua County Government's Health and Human Services division and is publicly funded through county tax revenue, providing services to residents without direct fees for core offerings. The department serves as the county-level public mental health authority, delivering coordinated care integrated with adjacent county departments including Social Services and Public Health.

The department's service portfolio is anchored by two core offerings: general Mental Hygiene Services covering behavioral health support, resource navigation, and mental hygiene programming, and the Chautauqua County Crisis Hotline (800-724-0461), a 24/7 crisis intervention helpline. Operational details beyond these two product lines — including clinical staffing, program volumes, technology infrastructure, and outcome metrics — are not disclosed in the source material. The department does not publish APIs, mobile applications, or third-party technology integrations, and no proprietary technology stack or platform is described.

From a commercial standpoint, the department is not a revenue-generating entity. It is funded via allocated county budgets within the county government's fiscal structure, with oversight from the County Executive and County Legislature. There are no disclosed funding rounds, headcount figures, partnership arrangements, or M&A activity. Pricing, billing, and fee structures for residents are not applicable to core mental health services, which are publicly funded. The department's reach is geographically constrained to Chautauqua County, NY, with no stated ambitions to expand beyond that jurisdiction.

Name

Chautauqua County Department of Mental Hygiene

Legal name

Chautauqua County Department of Mental Hygiene

Website

https://chautauqua.ny.us

Company type

Private

Operating status

Operating

Short description

Chautauqua County Department of Mental Hygiene is a county government department in Mayville, NY that plans and delivers mental health, behavioral health, and crisis intervention services to Chautauqua County residents, including a 24/7 crisis hotline.

Ownership category

akta.pro rank

Product category

Public Sector Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Local Public Health & Human Services Administration (BPAIACAK), Behavioral Health & Substance Use Public Health Programs (BPAIAJAK)

Keywords

• County mental health services
• Crisis intervention hotline
• Behavioral health support
• Substance use treatment
• Public mental hygiene

Headquarters

HQ city

Mayville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Distribution channels1 record

Core offering

The Chautauqua County Department of Mental Hygiene plans and delivers public mental health and substance use disorder services for residents of Chautauqua County, New York. Its primary offerings are county mental hygiene services and a 24/7 crisis intervention hotline. Services are delivered through the county's Health & Human Services division and connected to Social Services and Public Health departments for coordinated care.

Product overview

Chautauqua County Department of Mental Hygiene provides county government mental health and behavioral services, primarily consisting of crisis intervention support via the Crisis Hotline and broader mental hygiene services. These services are integrated within the county's Health department structure and connect residents to mental health resources through the county's service network.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Hygiene Services County mental hygiene services providing behavioral health support, mental health resources, and substance use disorder services to residents of Chautauqua County. Delivered through the Department of Mental Hygiene as part of the county government's Health & Human Services division.
• Chautauqua County Crisis Hotline 24/7 crisis helpline reachable at 800-724-0461, providing immediate mental health crisis support and intervention for Chautauqua County residents in distress.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves3 records

Expansion highlights1 record

Direct peers

• Cattaraugus County Department of Community Services: Adjacent rural western New York county delivering mental hygiene, chemical dependency, and developmental services. Highly comparable in scope, rural population profile, and county-departmental structure to Chautauqua.
• Erie County Department of Mental Health: New York county government behavioral health authority serving Erie County residents. Closest structural peer: county-level mental hygiene service delivery, crisis lines, and integration with local DSS and public health in the same state regulatory framework.
• Niagara County Department of Mental Health & Substance Abuse Services: Western New York county behavioral health authority providing outpatient mental health and SUD services under a county-government model. Comparable mandate, regulatory environment, and crisis service delivery.
• Allegany County Community Services: Small rural western New York county providing mental health and SUD services through a community services unit. Closely comparable population size, rural geography, and single-county service delivery model.
• Steuben County Community Services: Rural upstate New York county department that delivers mental health and chemical dependency services under New York's county mental hygiene system. Closely comparable service mix and rural operating environment.
• Monroe County Office of Mental Health: Upstate New York county behavioral health authority serving a larger population but operating the same county-government mental hygiene model. Useful for benchmarking operating practices at greater scale within New York State.

Broad incumbents

• NYS Office of Addiction Services and Supports (OASAS): New York State agency responsible for substance use disorder policy, funding, and service oversight. Comparable because it shapes the funding and regulatory environment in which the Department operates its SUD services.
• NYS Office of Mental Health (OMH): New York State agency that oversees, licenses, and funds county mental hygiene departments statewide. Comparable in mission area (behavioral health) but operates at state level as regulator, payer, and operator of inpatient psychiatric facilities rather than as a single-county provider.

Regional players

• Spectrum Health (Western NY behavioral health): Private nonprofit behavioral health provider operating across western New York with outpatient mental health and SUD programs. Comparable service lines and overlapping service territory, but operates under a nonprofit/provider model rather than county government.

Others

• Chautauqua County Department of Social Services: Sibling county department co-located under the county's Health & Human Services division. Listed as an adjacent/ecosystem peer because it shares the same county-government structure, leadership, and integrated service population even though its mission (income maintenance, child welfare) differs.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat2 records

Key risks5 records

Key highlights4 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chautauqua County Department of Mental Hygiene