Eyerly Ball Community Health Mental Services

What Eyerly Ball Community Health Mental Services does

Eyerly Ball Community Health Mental Services is a nonprofit Certified Community Behavioral Health Center (CCBHC) and CARF-accredited provider of outpatient, residential, and crisis mental health and substance use services, headquartered in Des Moines, Iowa and operating under UnityPoint Health. Founded in 1969 as Polk County Mental Health Center, the organization serves more than 5,000 clients annually across 18 central Iowa counties through multiple delivery channels: outpatient clinics in Des Moines and Ames, two 15-bed residential facilities (Cummins House and Francis House operating 24/7), a Behavioral Health Access Center for urgent care, structured therapy groups (DBT, STEPPS, STAIRWAYS, Anger Management, Wellness, Co-Occurring), and a 24/7 Mobile Crisis Response Team with a 60-minute response SLA. Its service portfolio spans children's behavioral health (including Parent Child Interaction Therapy), adult counseling and psychiatric care, Community Support Services for severe and persistent mental illness, the RESTORE first-episode psychosis program (a SAMHSA evidence-based practice originally piloted with NIMH), Medication Assisted Treatment, peer support services, and telehealth-enabled appointments.

The business model is funded primarily through Medicaid, Medicare, and commercial insurance reimbursement, supplemented by county and Medicaid habilitation funding for residential and community support services, and a sliding-fee scale plus Medication Assistance Program for uninsured and low-income individuals. OWI screenings are offered at a flat $125 fee outside Medicaid. Customers are health plan members, county human services agencies, and individual clients across central Iowa; behavioral health navigators handle intake, enrollment into case management, and applications for Medicaid, SNAP, and SSI/SSDI benefits—functioning as the primary referral and access channel. Distribution is almost exclusively direct-to-client through clinic locations, mobile crisis dispatch, and telehealth, leveraging UnityPoint Health's marketing infrastructure and website presence. The organization maintains formal community alliances, including an on-site food pantry partnership with the Food Bank of Iowa at its Peer Drop-In Center, and holds no patents, proprietary technology products, or external investments.

Name

Eyerly Ball Community Health Mental Services

Legal name

Eyerly Ball Community Mental Health Services

Website

https://eyerlyball.org

Company type

Private

Founded year

1969

Operating status

Operating

Short description

Eyerly Ball is a nonprofit Certified Community Behavioral Health Center (CCBHC) in Des Moines, Iowa, delivering outpatient, residential, and 24/7 mobile crisis mental health and substance use services across 18 central Iowa counties.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Child and Youth Services (62411), Residential Intellectual and Developmental Disability Facilities (62321)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL)

akta.pro secondary industry

Mental Health & Crisis Support Services (BPAGAEAH)

Keywords

• Outpatient mental health
• Crisis intervention services
• Residential mental health
• Substance abuse treatment
• Behavioral health services

Headquarters

HQ city

Des Moines

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Insurance Reimbursement: Revenue from Medicaid, Medicare, and commercial insurance plans for mental health services including counseling, psychiatric assessments, medication management, and substance abuse treatment.
2. Government Funding: County funding and Medicaid habilitation funding for eligible clients receiving residential services and community support services.
3. Self-Pay and Sliding Fee Scale: Self-pay clients supported through sliding fee scale for those unable to afford full service fees. OWI screening available at $125 for those not covered by Medicaid.
4. Medication Assistance Program: Program helping uninsured and low-income individuals obtain medications through pharmaceutical company assistance programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Eyerly Ball provides a full continuum of outpatient, residential, and crisis mental health and substance use services to children, adolescents, and adults across 18 counties in central Iowa. Core offerings include individual, couples, family, and group counseling; psychiatric evaluation and medication management; residential care in Cummins House and Francis House; a 24/7 Mobile Crisis Response Team; the RESTORE first episode psychosis program; peer support services; and substance use treatment including Medication Assisted Treatment.

Product overview

Eyerly Ball Community Mental Health Services is a Certified Community Behavioral Health Center (CCBHC) offering a comprehensive continuum of mental health services and treatment. The organization operates as a multi-service mental health practice providing outpatient, residential, community outreach, care coordination, and crisis services through multiple locations. Core services include Children's Behavioral Health, Community Support Services, Counseling and Therapy, Behavioral Health Access Center, Mobile Crisis Response Team, Crisis Stabilization Community-Based Services, Outpatient Therapy, Peer Services, Residential Services (including Cummins House and Francis House facilities), RESTORE First Episode Psychosis Program, and Substance Use Services. The organization also offers therapeutic group sessions including Co-Occurring Group, Dialectical Behavior Therapy (DBT), Anger Management, Wellness Group, STEPPS, and STAIRWAYS. Eyerly Ball serves as a behavioral health navigator and provides access to psychiatric assessments, medication management, and substance abuse treatment for children, adolescents, and adults. The organization has been serving the community for over 50 years.

Differentiator

Problem solved

Functional benefit

Products and services

• Children's Behavioral Health Behavioral health services for children including mental health evaluation, individual and family therapy, Parent Child Interaction Therapy (PCIT), substance use evaluations, medication evaluations, and medication management, tailored to children and adolescents.
• Community Support Services (CSS) Services available to adults with severe and persistent mental illness to support individuals as they live and work in the community, including habilitation and skills training for independent living.
• Counseling and Therapy Mental health counseling and therapy services including individual counseling, couples counseling, marital counseling, and children's services provided by experienced mental health professionals to children, adolescents, and adults.
• Behavioral Health Access Center Urgent care center in central Iowa providing mental health services to both pediatric and adult patients who need immediate behavioral health support.
• Mobile Crisis Response Team 24/7 mobile crisis response team serving 18 central Iowa counties that responds immediately to crisis events and provides postvention follow-up services. Trained two-person teams respond to scenes within 60 minutes for crisis assessments and de-escalation.
• Crisis Stabilization Community-Based Services (CSCBS) Short-term voluntary services designed to de-escalate individuals experiencing mental health crises and stabilize them in community settings, less intensive than inpatient hospital care. Includes psychiatric services, medication management, counseling, and peer support.
• Outpatient Therapy and Treatment Professional therapy services for individuals with mental health, substance use, and co-occurring disorders including substance use evaluation and treatment, OWI screenings, group and individual counseling, psychiatric treatment, and children's services.
• Peer Services Recovery-oriented support delivered by trained peer professionals with lived experience in mental health and/or substance use recovery, including peer support specialists, recovery coaches, family peer support specialists, and peer-led groups. Includes a Peer Drop-In Center.
• Residential Services Programs assisting individuals with severe and persistent mental illness in gaining skills to live independently, including two residential care facilities (Cummins House and Francis House, each with 15 beds) and habilitation homes in the community.
• RESTORE First Episode Psychosis Program Early intervention treatment program for first episode psychosis comprised of mental health and medical professionals offering comprehensive outpatient services including psychiatric medication management, individual and family therapy, supportive employment/educational services, and community support, for individuals ages 15-40 with schizophrenia, schizophreniform, schizoaffective, or brief psychosis.
• Substance Use Services Substance abuse treatment services including substance use evaluations, individual treatment, Medication Assisted Treatment (MAT), and group treatment offered at Ames and Penn Avenue locations.
• Behavioral Health Navigator Services Direct line assistance to help navigate the mental health system, providing enrollment into case management services, resources for basic needs, information about outpatient services, and assistance with Medicaid, SNAP benefits, and SSI/SSDI applications.
• Co-Occurring Group Support group for adult clients with both mental health and substance use disorder diagnoses, focusing on navigating life with dual diagnosis such as anxiety, depression, or PTSD with co-existing substance use disorder. Held Tuesdays, 5-6 p.m.
• Dialectical Behavior Therapy (DBT) Group 3-month class for highly suicidal and self-destructive adults to learn and practice mindfulness and skills to regulate emotions, tolerate distress, and improve interpersonal relationships. Held Tuesdays, 12-2 p.m.
• Anger Management Group 8-week group using acceptance and commitment therapy to help adults increase awareness of anger, accept it as part of life, and develop skills to better navigate anger. Held Mondays, 3-4:30 p.m.
• Wellness Group Adult support group focused on exploring different dimensions of wellbeing using hands-on approaches including worksheets, mindfulness activities, and other whole-body health methods. Held Thursdays, 10-11 a.m.
• STEPPS (Systems Training for Emotional Predictability and Problem Solving) Group 20-week evidence-based educational group for adults who struggle with emotional intensity, teaching skills to change behaviors and manage feelings. Held Wednesdays, 2:30-4:30 p.m.
• STAIRWAYS Group Advanced group reinforcing STEPPS skills for managing emotional intensity, identifying new skills and practicing applying new skills to specific goals and life challenges. Held Tuesdays, 4-6 p.m. Requires completion of STEPPS group.

Quantifiable outcome

• Trained two-person crisis team responds to scene within 60 minutes
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Food Bank of IowaminorOthersUnityPoint Health - Eyerly Ball is a proud partner of the Food Bank of Iowa. The Peer Drop-In Center maintains an on-site food pantry available to enrolled individuals and caregivers, providing food assistance as part of comprehensive recovery support services.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Children's Square USA: Iowa-based nonprofit providing behavioral health, residential, and child welfare services. Comparable in residential care capacity and child/adolescent behavioral health focus within the same state.
• Orchard Place: Des Moines-based nonprofit providing child and adolescent behavioral health services including residential, outpatient, and crisis care. Directly comparable to Eyerly Ball's children's behavioral health and residential services in the same primary catchment.
• CenterPointe: Nebraska-based nonprofit Certified Community Behavioral Health Clinic providing outpatient, residential, crisis, and substance use services. Closely analogous CCBHC operating model in an adjacent Midwest state.
• UnityPoint Health – Berryhill Center: Sister UnityPoint Health behavioral health subsidiary serving the Fort Dodge region with outpatient mental health and substance use services. Operates under the same parent system with analogous CCBHC-aligned service lines.

Others

• Iowa Department of Health and Human Services – Community Mental Health Centers: State regulator and payer for community mental health centers across Iowa. Not a competitor but a key counterparty and comparable-network reference for Eyerly Ball's funding and certification.
• MercyOne Behavioral Health (Des Moines): Iowa-based Catholic health system offering inpatient and outpatient behavioral health across central Iowa. Overlaps with Eyerly Ball on outpatient mental health and substance use services for the same regional Medicaid population.

Regional players

• Compass Behavioral Health: Community mental health provider serving Iowa. Comparable in scope of outpatient behavioral health and substance use services though operating primarily in different Iowa counties.

Broad incumbents

• Broadlawns Medical Center: Des Moines safety-net hospital system operating inpatient and outpatient behavioral health services. Comparable to Eyerly Ball in serving Medicaid-heavy populations in central Iowa, but as part of a broader acute-care portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/eyerly-ball-community-health-mental-services

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eyerly Ball Community Health Mental Services