Gemeente Bornem

What Gemeente Bornem does

Gemeente Bornem is the municipal government authority for the municipality of Bornem in the Flanders region of Belgium, providing statutory local government administration to approximately 21,000 residents across eight sub-municipalities (Bornem centrum, Branst, Buitenland, Eikevliet, Hingene, Mariekerke, Weert, and Wintam). It serves residents, local businesses, and visitors through a hybrid service model combining four physical service points — the Gemeentehuis (main town hall), Sociaal Huis (social welfare), Sportcentrum Breeven/Zwembad (sports and swimming), and Cultuurcentrum Ter Dilft (cultural center housing the Academy for Music/Speech/Dance and the public Library) — with an extensive digital service desk.

The municipality's technology platform centers on the Digitaal Loket, an online portal offering 164 administrative forms covering civil registry documents, permits, subsidies, event organization, and facility reservations. The platform integrates with the Flemish Government's Mijn Burgerprofiel citizen identity system (supporting eID and ItsMe authentication), uses Matomo for web analytics, and is built on technology provided by LCP nv. Its principal AI deployment is the Columba assistant from Orbit GT Belgium, used by environmental officers to process environmental permit applications through knowledge retrieval. The municipality is GDPR-compliant, has an appointed Data Protection Officer, and operates formal data exchange protocols with Flemish and federal authorities.

Gemeente Bornem's revenue derives from three streams: local taxes and levies (on business premises, motor power, masts/pylons, vacant properties, and second residences), transaction-based service fees (civil registry documents, permits, facility rentals), and recurring subsidies from the Flemish and federal governments for social welfare, youth, culture, and sports programs. Many administrative services are provided free of charge to residents. Distribution spans in-person service, a self-serve digital counter, an appointment booking system, and telephone support, supported by a multi-channel communication strategy including a biweekly newsletter, a quarterly municipal magazine (HALLO Bornem), a leisure magazine (UiT in Bornem), and active presence across Facebook, Instagram, LinkedIn, YouTube, and Hoplr.

Name

Gemeente Bornem

Legal name

Gemeente Bornem

Website

https://bornem.be

Company type

Public

Operating status

Operating

Short description

Gemeente Bornem is a Belgian municipal government in Flanders providing statutory local administration, social welfare, cultural, and sports services to ~21,000 residents across eight sub-municipalities via four physical service points and a 164-form digital service desk.

Ownership category

akta.pro rank

Product category

Local Government Services

SIC

Services-Management Services (8741)

akta.pro primary industry

Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

• Local government services
• Municipal administration
• Civil registry services
• Public sector administration
• Social welfare services

Headquarters

HQ city

Bornem

HQ country

Belgium

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Local Taxes and Levies: Municipality collects various local taxes and retributions from residents and businesses including taxes on business premises, motor power, masts and pylons, vacant properties, and second residences.
2. Service Fees: Fees for various services including civil registry documents (birth, marriage, death certificates), permits, facility rentals (swimming pool, cultural center, sports facilities), and event organization services.
3. Subsidies: Grants and subsidies from higher government levels (Flemish and Federal) for various municipal services and programs including social welfare, youth work, culture, and sports.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Gemeente Bornem is the municipal government authority for the municipality of Bornem in the Flemish region of Belgium, delivering local public administration and citizen services across eight sub-municipalities. Its core offerings include civil registry services (birth, marriage, and death certificates), residence registration, permits and licenses, social welfare support through the Sociaal Huis, public works and infrastructure management, cultural programming at Cultuurcentrum Ter Dilft, sports facilities (Zwembad), the Academie for music/word/dance education, and the public library.

Product overview

Gemeente Bornem operates a municipal service platform consisting of a digital counter (Digitaal Loket) offering 164 online administrative forms, physical citizen service locations (Gemeentehuis, Sociaal Huis, Zwembad, Cultuurcentrum Ter Dilft, Bibliotheek), a public works project tracking system, and an event coordination service. The municipality also provides GDPR-compliant data management services including the Columba AI assistant for environmental permit processing.

Differentiator

Problem solved

Functional benefit

Products and services

• Digitaal Loket (Digital Service Desk) Online municipal portal offering 164 administrative forms covering civil registry documents, permits, subsidies, event organization, taxes, and other citizen services accessible to residents and businesses.
• Gemeentehuis and Citizen Service Points Physical municipal service network comprising the main town hall (Gemeentehuis), Sociaal Huis (social services), Zwembad/Sportcentrum Breeven, Cultuurcentrum Ter Dilft, Academie voor Muziek Woord en Dans, and Bibliotheek, providing in-person citizen services with published opening hours.
• Evenementenloket (Event Coordination Service) Event organization service for residents and organizers providing event permits, equipment lending, digital information boards, alcohol serving authorization, hall rentals, bulletin boards, safety guidelines, and subsidies for neighborhood events.
• Openbare Werken Projecten (Public Works Tracking) Public works project tracking system displaying current, planned, and completed infrastructure projects including roadworks, sewerage works, green projects, and municipal developments across Bornem's districts.
• Privacy and GDPR Data Protection Services Data protection services including GDPR rights management, privacy policy implementation, personal data exchange protocols with Flemish and federal authorities, AI usage disclosure, and Data Protection Officer oversight.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Abdij van Bornem (Abbey of Bornem)minorOthersThe municipality promotes tourism and heritage related to the historic Abbey of Bornem, with cross-linking between municipal and abbey websites.
• Cultuurcentrum Ter DilftcoreStrategic or Co-development PartnerMunicipal cultural center operated under partnership, hosting academy for music, speech and dance, library services, and cultural events. Located at Sint-Amandsesteenweg 41-43, 2880 Bornem.
• Academie Muziek Woord Dans BornemcoreStrategic or Co-development PartnerMunicipal academy for music, speech, and dance education, housed in Cultuurcentrum Ter Dilft. Provides cultural education services to residents.
• Bib Bornem (Bornem Library)coreStrategic or Co-development PartnerPublic library service housed in Cultuurcentrum Ter Dilft, providing books, media, and literacy services to the community.
• Academie TemseminorOthersNeighboring municipal academy for music, word and dance, with cross-promotion between institutions.
• Wereldwinkel BornemminorOthersFair trade world shop promoted through municipal channels as part of sustainable commerce support.
• Vlaamse Overheid (Flemish Government)coreStrategic or Co-development PartnerHigher government level providing regulatory frameworks, subsidies, and the Mijn Burgerprofiel platform for citizen identity verification and service access.
• Vlaamse ToezichtcommissieminorOthersFlemish supervisory authority for digital government and data protection protocols.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Market position

Competitive moat4 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/c/GemeenteBornem13
• Facebookfacebook.com/GemeenteBornem
• LinkedInlinkedin.com/company/gemeentebestuur-bornem
• Instagraminstagram.com/gemeentebornem

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Bornem