Catholic Charities Of The Diocese Of Rochester

What Catholic Charities Of The Diocese Of Rochester does

Catholic Charities of the Diocese of Rochester is a private nonprofit social services organization founded in 1917 and headquartered at 1150 Buffalo Road, Rochester, NY, within the campus of the Roman Catholic Diocese of Rochester. It delivers a broad portfolio of human services, including basic needs assistance, economic security programs, housing solutions, family and children services, mental health and addiction care, intellectual and developmental disability support, and immigrant and refugee resettlement, all rooted in Catholic Social Teaching and offered free of charge to recipients. Operations are organized through six regional agency divisions—Catholic Charities Chemung/Schuyler, Catholic Charities Family and Community Services, Catholic Charities Finger Lakes, Food Bank of the Southern Tier, Catholic Charities Steuben/Livingston, and Catholic Charities Tompkins/Tioga—with over 70 program sites covering all 12 counties of the Diocese (Cayuga, Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Tioga, Tompkins, Wayne, and Yates). The organization maintains corporate compliance, whistleblower protections, and accessibility commitments, and is preparing to host the People of Hope Museum traveling storytelling exhibit in spring 2026.

The revenue model is donation- and grant-based rather than commercial. Funding streams include individual and parish donations (accepted via direct debit/credit, PayPal/Venmo, and mail), government grants and contracts referenced through the 2024 Form 990, and major institutional grants such as the 2024 Lilly Endowment Inc. award funding the People of Hope Museum. The organization does not sell services to end users, has no public pricing model, and operates no technology platform, mobile application, or public API; its digital footprint is a WordPress-based informational site. Distribution is direct-to-consumer through county-based offices, with marketing primarily via diocesan newsletters (Justice Peace and Life, Salt & Light, Open Wide Our Hearts), community partnerships, and parish referrals.

The entity is governed by a Board chaired by Martin (Marty) F. Palumbos with Bishop John S. Bonnici as ceremonial head, and is led operationally by President & Diocesan Director Karen A. Dehais alongside divisional presidents and executive directors. There is no venture, private equity, or public ownership; the organization is a wholly church-affiliated nonprofit. No technology stack, AI capability, or proprietary product IP is disclosed; competitive positioning rests on brand trust, diocesan and parish integration, and operational density across the 12-county footprint.

Name

Catholic Charities Of The Diocese Of Rochester

Legal name

Catholic Charities of the Diocese of Rochester

Website

https://ccdor.org

Company type

Private

Founded year

1917

Operating status

Operating

Headcount range

1–10 employees

Short description

Catholic Charities of the Diocese of Rochester is a 1917-founded nonprofit delivering free social services—basic needs, housing, mental health, addiction care, disability support, and refugee resettlement—across 12 counties in the Rochester Diocese through six regional divisions and over 70 program sites, funded by donations and government grants.

Ownership category

akta.pro rank

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Infrastructure, Marketing or Sales

Revenue model

1. Donations and Charitable Contributions: The organization relies on donations from generous donors and community partners to fund its programs advancing dignity of all people and building a just and compassionate society throughout the 12-county diocese.
2. Government Grants and Contracts: The organization receives government funding through various programs. The 2024 Form 990 is referenced for detailed financial information.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Catholic Charities of the Diocese of Rochester delivers human services and social support programs to individuals and families in need across a 12-county region in New York. Operating through six regional divisions with over 70 program sites, the organization provides basic needs assistance, economic security programs, housing solutions, family and children services, mental health and addiction care, intellectual and developmental disability support, and immigrant and refugee services. The organization also engages in social justice advocacy and public policy work rooted in Catholic Social Teaching.

Product overview

Catholic Charities of the Diocese of Rochester is a charitable social services organization—not a technology product company—serving a 12-county region through six regional agency divisions (Catholic Charities Chemung/Schuyler, Catholic Charities Family and Community Services, Catholic Charities Finger Lakes, Food Bank of the Southern Tier, Catholic Charities Steuben/Livingston, and Catholic Charities Tompkins/Tioga) operating over 70 program sites. These divisions provide human services including basic needs assistance, economic security programs, housing solutions, family and children services, mental health and addiction care, disability support, and immigrant/refugee services. Cross-cutting programs include social justice advocacy and public policy work, supported by publications including the Justice Peace and Life, Salt & Light, and Open Wide Our Hearts newsletters. The organization is preparing to host the People of Hope Museum traveling exhibit in 2026, a multimedia initiative showcasing stories of compassion and service.

Differentiator

Problem solved

Functional benefit

Products and services

• Catholic Charities Chemung/Schuyler
• Catholic Charities Family and Community Services
• Catholic Charities Finger Lakes
• Food Bank of the Southern Tier
• Catholic Charities Steuben/Livingston
• Catholic Charities Tompkins/Tioga
• Social Justice Advocacy

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Diocese of RochestercoreStrategic or Co-development PartnerThe Diocese of Rochester is the parent ecclesiastical organization. Catholic Charities operates as part of the Diocese and the Bishop serves as the ceremonial head. The organization is located at Diocese of Rochester facilities.
• Catholic Charities USAcoreStrategic or Co-development PartnerNational organization providing support and coordination for local Catholic Charities agencies across the country. Catholic Charities of the Diocese of Rochester is a member agency.
• Catholic Relief ServicesminorStrategic or Co-development PartnerNational Catholic charitable organization focused on humanitarian aid and development. Listed as an additional resource link on the Catholic Charities website.
• Catholic Campaign for Human DevelopmentminorStrategic or Co-development PartnerNational program of the US Conference of Catholic Bishops that supports community organizing and economic development. Listed as an additional resource.
• Providence Housing Development CorporationminorStrategic or Co-development PartnerAffiliate organization focused on housing development. Mark Greisberger serves as Executive Director. Listed under the agencies/affiliates section.
• Camp Stella MarisminorStrategic or Co-development PartnerAffiliate organization providing camping services. John Quinlivan serves as Executive Director. Listed under the agencies/affiliates section.
• Sisters of St. Joseph of RochesterminorStrategic or Co-development PartnerReligious congregation. Sister Mary Lou Mitchell PhD, RN serves as Congregational President and is on the Board of Directors of Catholic Charities.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Others

• Catholic Charities USA: National umbrella organization for the 167-member diocesan Catholic Charities agencies. Not a direct competitor but the central coordination, advocacy, and grant-making body (including the People of Hope Museum) that Rochester's agency is part of.

Direct peers

• Jewish Family Service of Rochester: Faith-affiliated social services agency in Rochester providing counseling, refugee resettlement, and case management. Comparable scope and target population in the same metro market.
• Catholic Charities of Buffalo: Diocesan Catholic Charities agency serving the eight counties of the Buffalo Diocese in Western New York. Operates the same integrated model of food, housing, behavioral health, and immigration services — the closest direct peer in scale and service mix.
• Lutheran Social Services of New York: Faith-based social services organization operating across New York State with a comparable mix of basic needs, refugee resettlement, behavioral health, and family services. Closest non-Catholic direct peer in mission and operating model.
• Salvation Army of Greater Rochester: Faith-based social services provider operating in the Rochester region, offering food, housing, emergency assistance, and addiction services. Closest in-region direct competitor for basic-needs and housing clients.
• Catholic Charities of Onondaga County (Syracuse): Diocesan Catholic Charities agency serving the Syracuse area, providing a comparable mix of basic needs, behavioral health, housing, and family services under the same Catholic Charities USA umbrella. Geographically adjacent to Rochester and structurally identical.

Emerging players

• Providence Housing Development Corporation: Affiliated nonprofit housing developer serving the Rochester region, focused on affordable and supportive housing. Listed for industry comparison as a regional housing peer under the same parent organization.
• Food Bank of the Southern Tier (subsidiary): Wholly-owned subsidiary of Catholic Charities of the Diocese of Rochester that runs food distribution and hunger-relief programs across the Southern Tier region. Listed separately for industry comparison as a regional food bank operator.

Broad incumbents

• United Way of Greater Rochester and the Finger Lakes: Regional fundraising and grant-making umbrella that funds many of the same human-services programs across the 12-county Rochester Diocese area. Functions partly as a funder and partly as a coordinator of overlapping services.
• Catholic Charities of the Archdiocese of New York: Largest diocesan Catholic Charities agency in the U.S., serving New York's boroughs and upstate counties. Operates the same integrated social-services portfolio at much greater scale, serving as the broad-incumbent benchmark within the same network.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Customer concentration

• LinkedInlinkedin.com/company/catholic-charities-of-the-diocese-of-rochester

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Catholic Charities Of The Diocese Of Rochester