Carter County Public Library

What Carter County Public Library does

Carter County Public Library (legal name: Elizabethton/Carter County Public Library; abbreviation ECCPL) is a non-profit, government-operated public library system serving residents of Carter County, Tennessee, from its sole location at 201 N Sycamore St, Elizabethton, TN. The library provides a full range of standard public-library services including physical and digital collections, public access computers, free WiFi, printing/copying/faxing, scanning, and age-segmented programming for adults, teens (grades 6-12), and children. It also operates a Resource Corner with job search assistance, resume builders, study guides, and college/scholarship resources, and serves as an authorized testing location for the Tennessee Wildlife Resources Agency boating exam.

The library's core technology consists of a TLC DELIVERS-hosted online catalog (owl.tlcdelivers.com) and the R.E.A.D.S. digital reading platform powered by OverDrive for e-books and audiobooks. No proprietary technology or in-house digital products are disclosed; the website is built and maintained by an external vendor, Code & Color. The technology footprint is conventional public-library infrastructure with no AI/ML capabilities, APIs, or proprietary software disclosed.

The library's revenue model is overwhelmingly funded by Carter County government appropriations and Friends of the Library support rather than commercial sales. Transaction-fee revenue is nominal and derived from printing/copying ($0.10 per black-and-white page, $0.50 per color page), faxing ($1.00 per page), and replacement charges for lost or damaged items; the library does not charge overdue fines. Pricing for fee-based services is per-unit, pay-as-you-go, while scanning, WiFi, and computer use are free. Go-to-market is community-led through a physical storefront, the eccpl.info website, Facebook, printed calendars at the circulation desk, bulletin boards, and calendar subscription links (Google, iCalendar, Outlook).

Name

Carter County Public Library

Legal name

Elizabethton/Carter County Public Library

Website

https://eccpl.info

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Carter County Public Library (Elizabethton/Carter County Public Library) is a non-profit government-operated public library in Elizabethton, Tennessee, serving county residents of all ages with physical and digital collections, public computers, WiFi, community programs, and job-search and government service resources.

Ownership category

akta.pro rank

Product category

Public Library Services

NAICS

Libraries and Archives (51921), Libraries and Archives (519210), Web Search Portals, Libraries, Archives, and Other Information Services (519)

akta.pro industry

PRIMARYEDAEAGAC

Public Library Operations & Community Branch Management

Education/Education Facilities & Support Services/Library, Media Center & Learning Space Operations

SECONDARYBPAIACAO

Public Libraries & Information Services

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYEDAAAFAA

Library-Based Learning Programs (Public Libraries)

Education/Adult & Continuing Education/Community & Public Education Programs (Libraries, Community Centers)

SECONDARYEDAEAGAF

Digital Library & Electronic Resources Operations (e-Resources, Repositories, Licensing)

Education/Education Facilities & Support Services/Library, Media Center & Learning Space Operations

Keywords

• Public library services
• Community library programs
• Digital reading platform
• Children's literacy programs
• Public access computing

Headquarters

HQ city

Elizabethton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Printing and Copying Services: Charges for black and white printing/copying at $0.10 per page and color printing/copying at $0.50 per page. Scanning is provided free of charge.
2. Faxing Services: Charges $1.00 per page for faxing services.
3. Overdue and Damaged Item Fees: No overdue fines are charged, but fees are assessed for lost or damaged items at the cost of each item.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Elizabethton/Carter County Public Library provides free public library services to residents and guests of all ages, including access to physical and digital library collections (via TLC DELIVERS catalog and R.E.A.D.S./OverDrive e-books and audiobooks), public access computers with free WiFi, printing/copying/faxing/scanning services, a Resource Corner for job search and educational support, and age-segmented programming for adults, teens, and children. The library also serves as an authorized TWRA boating exam testing location.

Product overview

Elizabethton/Carter County Public Library provides comprehensive library services to residents of all ages, offering physical and digital resources. The core offerings include a public catalog (via TLC DELIVERS), R.E.A.D.S. digital reading platform for e-books and audiobooks, public access computers, printing/copying/faxing services, free WiFi, and a Resource Corner with career and educational materials. The library also hosts various programs for adults, teens, and children, including the Teen Summer Reading Program and Adult Services programming.

Differentiator

Problem solved

Functional benefit

Products and services

• Library Catalog Online catalog system allowing library patrons to search and browse the library's physical and digital collections, managed through TLC DELIVERS.
• R.E.A.D.S. Digital Reading Digital reading platform powered by OverDrive, providing e-books and audiobooks accessible to library patrons.
• Public Access Computers Computers available for public use with up to 3 hours per day, equipped with internet access and popular software applications. Library card required.
• Printing and Copying Services Black and white printing/copying at $0.10 per page and color printing/copying at $0.50 per page.
• Faxing Services Faxing service available at $1.00 per page for patrons.
• Free WiFi Complimentary wireless internet throughout the library building for patrons with their own devices.
• Resource Corner Dedicated area with computers, scanners, printers, job announcements, study guides, how-to manuals, interview handbooks, resume builders, and college and scholarship resources for community members seeking employment and educational support.
• Scanning Services Document scanning service provided free of charge to library patrons.
• TWRA Boating Exam Testing Designated testing location for the Tennessee Wildlife Resources Agency (TWRA) boating exam; patrons may take the exam at the library by appointment after purchasing the license.
• Adult Services Programs Variety of programs and events for adult patrons, including educational, cultural, and recreational activities, promoted through Facebook, printed calendars at the circulation desk, and bulletin boards.
• Teen Summer Reading Program Incentive-based reading program for teens ages 12-18 (grades 6th through 12th) with tracking sheets, prizes, and prize drawings.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor and core.

• Code & ColorminorOthersWebsite developer for the library's public website (eccpl.info)
• TLC DELIVERS (OverDrive)coreTechnology or IntegrationProvides R.E.A.D.S. digital collection access for e-books and audiobooks through the library's online catalog
• TWRA (Tennessee Wildlife Resources Agency)coreStrategic or Co-development PartnerLibrary serves as an authorized testing location for the TWRA boating exam. After purchasing the license, patrons may take the exam at the library by appointment.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• Knox County Public Library: Larger regional public library system in Knoxville, TN. Operates the same core library and community services but at much greater scale with multiple branches, providing a benchmark for what a mature Tennessee public library system looks like.
• Nashville Public Library: State's flagship urban public library system. Same public library mission and statewide consortia (R.E.A.D.S./OverDrive, TLC DELIVERS), but at metropolitan scale with multiple specialty branches.
• Chattanooga Public Library: Innovative Tennessee urban public library known for its downtown "4th Floor" makerspace and community programming model. Comparable core services but at larger scale and with stronger emphasis on civic-tech and entrepreneurship programming.

Direct peers

• Washington County Public Library (Jonesborough): Adjacent northeast Tennessee county library system. Comparable in size, funding model (county government), and rural service orientation, providing a directly comparable benchmark.
• Sullivan County Public Library: County-level public library system in the same northeast Tennessee region. Operates with similar public-funding model, branch-network dynamics, and patron demographics to Carter County.
• Bristol Public Library: Twin-city public library just across the state line in Bristol, TN/VA. Comparable scale, similar program mix, and overlapping service area in the Tri-Cities region, making it a strong operational peer.
• Johnson City Public Library: Neighboring public library in northeast Tennessee serving a similarly sized community. Directly comparable on services (public computers, WiFi, children's/teen programming) and rural-Appalachian catchment, making it the closest like-for-like benchmark.
• Unicoi County Public Library: Small rural Tennessee county library serving a community of comparable size to Carter County. Similar scope of services, staffing levels, and reliance on county appropriations.

Others

• Tennessee State Library and Archives: State-level library agency that administers statewide programs (including R.E.A.D.S.) and provides funding and standards support to county libraries like Carter County. Functions as an upstream enabler rather than a competitor.
• Overdrive: Vendor powering the R.E.A.D.S. digital lending platform used by Carter County patrons for e-books and audiobooks. Ecosystem enabler and technology partner rather than a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/carter-county-public-library

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carter County Public Library