Fiordland Trips & Tramps

What Fiordland Trips & Tramps does

Fiordland Trips & Tramps is a family-owned small-group tour operator headquartered in Te Anau, New Zealand, founded in 1993 (firmographics indicate 1988) by Steve and Kate Norris. The company provides guided hiking, walking tours, and small-group nature experiences focused on Fiordland National Park, with particular emphasis on Milford Sound and New Zealand's three Great Walks — the Milford Track, Routeburn Track, and Kepler Track. Its product portfolio spans accessible day tours (e.g., Milford Sound Coach, Cruise & Walk with group caps of 15), active guided day walks (e.g., Milford Track Guided Walk, Kepler Heli Hike), multi-day packages (the 3-Day Fiordland Great Walk Package), and private charters for 1–16+ passengers using a modern vehicle fleet that includes hybrid vehicles, Hyundai Staria vans, and Mercedes Sprinters. The company holds a Department of Conservation concession to operate inside the national park, alongside Qualmark and Tiaki Promise certifications.

Name

Fiordland Trips & Tramps

Legal name

Fiordland Trips and Tramps Ltd.

Website

https://tripsandtramps.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

1–10 employees

Short description

Fiordland Trips & Tramps is a family-owned tour operator in Te Anau, New Zealand, offering guided small-group walks, Milford Sound excursions, and multi-day packages across Fiordland National Park's Great Walks for international and domestic tourists, families, and active adventurers.

Ownership category

akta.pro rank

Product category

Guided Adventure Tourism

NAICS

Tour Operators (561520), Scenic and Sightseeing Transportation, Other (487990)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Adventure & Expedition Travel Agencies (THAKAFAB)

akta.pro secondary industries

Transportation & Access Services (Shuttles, Ferry Access, Scenic Drives Permits) (THAAAGAC), Escorted Coach & Bus Package Tour Operators (THAKADAA), Cruise + Guided Land Tour Packages (THAEAHAJ)

Keywords

• Guided hiking tours
• Nature tourism
• Small group tours
• Fiordland excursions
• Wilderness guided walks

Headquarters

HQ city

Te Anau

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Technology or R&D

Revenue model

1. Guided Tour Services: Small group guided walking tours and sightseeing experiences in Fiordland National Park, including Milford Sound coach/cruise/walk packages, guided walks on Great Walks (Milford Track, Routeburn Track, Kepler Track), and specialized experiences like helicopter hikes
2. Transport Services: Charter and transport services for 1-16+ passengers, including private tours and scheduled coach services between Queenstown, Invercargill, and Te Anau

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Fiordland Trips & Tramps is a family-owned tour operator that sells guided walking tours and small-group nature trips in Fiordland National Park, New Zealand. Its portfolio includes Milford Sound coach/cruise/walk packages, guided day walks on the Milford, Routeburn, and Kepler Tracks, helicopter-assisted hikes, jet boat and hike combinations, and private transport charters for 1-16+ passengers using a modern hybrid vehicle fleet.

Product overview

Trips & Tramps is a family-owned tour operator offering guided walking and sightseeing experiences in Fiordland, New Zealand. The core product portfolio centers on guided day walks and multi-day packages on Fiordland's three Great Walks (Milford Track, Kepler Track, Routeburn Track), combined with Milford Sound cruises. The main products are the Milford Sound Coach/Cruise/Walk (leisure day tour with short walks) and the Milford Track Guided Walk (active hiking experience), plus the 3-Day Fiordland Great Walk Package combining all three tracks. Optional add-ons include the Kepler Heli Hike (helicopter-assisted access), Private Tours/Transport (customized charters for individuals or groups), and Jet Boat & Kepler Track combinations. All products share common elements: local expert guides, small group sizes (max 6-16 people depending on trip type), and transport logistics handled by the company.

Differentiator

Problem solved

Functional benefit

Products and services

• Milford Sound Coach, Cruise & Walk Full-day guided tour from Te Anau to Milford Sound including coach transport, a 2-hour small boat cruise with Mitre Peak Cruises, and short guided walks (5-30 minutes). Includes picnic lunch and afternoon tea. Suitable for all ages and abilities.
• Milford Track Guided Walk and Boat Cruise Guided day walk on the Milford Track from Sandfly Point to Giant Gate Falls (approximately 11 km, 4 hours walking) with a 2-hour boat cruise on Milford Sound. Can depart from Te Anau with transport or directly from Milford Sound. Available October to April.
• Milford Sound to Summit Experience A combined experience pairing Milford Sound with a summit adventure offering alpine views and hiking opportunities in the Fiordland region.
• Fiordland Great Walk Package (3-Day) Multi-day package showcasing three of New Zealand's Great Walks: Kepler Track (with helicopter), Milford Track, and Routeburn Track over three days. Includes transport, guided walks, a Milford Sound cruise, and helicopter flight on the Kepler Track.
• Routeburn Track Guided Walk Guided day walk on the Routeburn Track, one of New Zealand's Great Walks, including access to Key Summit for panoramic views of the Hollyford Valley and surrounding mountains. Half-day adventure option available.
• Kepler Track Guided Day Heli Hike Guided hike on the Kepler Track with a helicopter transfer to Luxmore Hut, combining scenic helicopter flight with hiking through beech forest and alpine tussock fields to the Mt Luxmore summit.
• Jet Boat & Kepler Track Hike Combined jet boat experience on the Waiau River with hiking on the Kepler Track, mixing water-based and walking adventure in Fiordland.
• Lake Marian Track Guided walk to Lake Marian, a 2.4km, 3-hour return track through alpine terrain to a turquoise glacial lake surrounded by mountains. Advanced-level hike with steep, rocky sections.
• Private Tours and Transport Customized private tours and charter transport for 1-16+ passengers using the company's modern vehicle fleet (hybrid vehicles, Hyundai Staria, Mercedes Sprinters), with door-to-door service from Queenstown, Invercargill, and Te Anau.

Quantifiable outcome

• Small group tours with maximum 15 people for coach tours and 12 for guided walks ensure personalized attention

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Ride HolidayscoreStrategic or Co-development Partner · 1 January 2025Partnership with Ride Holidays, a like-minded tourism operator, for the Make a Difference Fund initiative. Delivered bikes to Te Anau School as part of a charity program supporting local children with access to active transport and outdoor fun.
• Fiordland Trails TrustcoreStrategic or Co-development PartnerDonated $10,000 from the Make a Difference Fund in summer 2023/24 to the Fiordland Trails Trust, who develop and maintain the region's walking and cycling trails, including native tree planting and predator control.
• Kepler Challenge Mountain Run TrustcoreStrategic or Co-development PartnerSteve Norris serves as trustee for the Kepler Challenge Mountain Run Trust. The company supports stoat trap checking and management along the Kepler Track. The Trust has removed over 3,000 rats and 900 stoats from the area since 2010.
• Coal Island TrustminorStrategic or Co-development PartnerSteve Norris serves as trustee for the Coal Island Trust, which aims to create a predator-free sanctuary for endangered native species including the kiwi.
• Mitre Peak CruisescoreChannel Partner/ Reseller/ DistributorPartnership with Mitre Peak Cruises for boat cruise experiences on Milford Sound. Trips & Tramps brings customers who travel on the Mitre Peak Cruise vessels (maximum 75 people) during their tours.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Rosco's Milford Kayaks: Fiordland-based kayak and small-craft tour operator in Milford Sound. Comparable as a small, locally rooted Fiordland experience operator competing for similar tourist itineraries and target customers.
• Active Adventures New Zealand: Small-group guided hiking and biking tour operator across New Zealand, including Fiordland itineraries. Directly comparable on small-group adventure hiking format and target customer segment.
• Southern Discoveries: Operates cruises, kayaking, and underwater observatory experiences on Milford Sound and Doubtful Sound. Comparable to Trips & Tramps as a Fiordland-based experience operator competing for the same visitor day.
• Hiking New Zealand: NZ-based guided hiking tour operator running small-group trips on the country's Great Walks and backcountry routes. Comparable to Trips & Tramps in guided-walk product, target market, and direct-to-consumer booking model.
• Go Orange: NZ tourism operator offering coach and activity packages including Milford Sound day tours. Comparable to Trips & Tramps on combined coach + Milford Sound day-trip product for international and domestic visitors.
• Ultimate Hikes: Operates guided multi-day walks on the Milford and Routeburn Tracks under DOC concession, directly competing with Trips & Tramps on the same Great Walks with similar small-group guided formats.
• Mitre Peak Cruises: Boat cruise operator on Milford Sound that is also a channel partner to Trips & Tramps. Comparable as a Fiordland-based cruise/sightseeing operator serving the same customer base on shared itineraries.

Broad incumbents

• Tourism Holdings Limited: Largest NZ tourism operator (Britz, Maui rentals and tour businesses). Adjacent rather than direct, but operates broadly across NZ tourism including guided experiences and is a meaningful incumbent shaping demand and pricing in Fiordland.
• Real Journeys: Established NZ tourism operator with cruise and coach offerings in Milford Sound, Doubtful Sound, and Te Anau. Overlaps with Trips & Tramps on Milford Sound itineraries but operates at broader scale with a wider portfolio.

Emerging players

• Stray Travel: Hop-on/hop-off backpacker tour operator across New Zealand including Fiordland stops. Comparable as a multi-region NZ guided tour operator, though targeting a more budget-conscious traveler segment than Trips & Tramps.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/tripsandtramps
• Instagraminstagram.com/tripsandtramps

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fiordland Trips & Tramps