CLICALEX.COM

What CLICALEX.COM does

CLICALEX.COM (operating as Entreprise Clicalex) is a sole-proprietor IT services business founded in January 2015 by Alex in Revel, France, serving individual consumers and local small businesses across the Lauragais historical region of Haute-Garonne. The company delivers a unified, locally delivered service model rather than a modular software platform, offering computer and smartphone repair, virus and malware removal, hardware upgrades, software installation, data backup and recovery, internet connectivity troubleshooting, and one-on-one IT training across Windows, Mac OS, Office, and Photoshop. Operations are anchored by a physical retail boutique at 21 avenue de castelnaudary in Revel, supplemented by at-home service visits and a downloadable remote assistance executable (CLICALEX.exe) that enables remote diagnostics on customer machines.

The business generates revenue through four streams: one-time fees for repair and maintenance services, hardware sales of new and tested used laptops and peripherals (including branded Toshiba Satellite units at 449 EUR TTC with a one-year warranty), peer-to-peer consignment sales of second-hand IT equipment under a tested-resale model (Dépôt Vente), and individual or group IT training sessions. Pricing for services is quote-based rather than published, indicating custom scoping per engagement. Distribution channels include the physical storefront, at-home (domicile) visits within the regional catchment, remote support software, and a basic online product catalog.

The technology footprint is limited to standard IT support tooling plus the custom remote assistance Windows executable; there are no APIs, no software-as-a-service products, no proprietary platforms, and no AI/ML components. Marketing relies on local word-of-mouth, a customer testimonials page (Livre d'Or), and local search visibility via the clicalex.com website targeting 'informaticien Revel' and 'informatique Lauragais' queries. The company is privately held and bootstrapped, with no disclosed investors, parent entity, funding rounds, or expansion beyond the original single-location footprint.

Name

CLICALEX.COM

Legal name

Entreprise Clicalex

Website

https://clicalex.com

Company type

Private

Founded year

2015

Operating status

Operating

Short description

CLICALEX.COM is a sole-proprietor local IT services business in Revel, France, providing computer and smartphone repair, IT maintenance, training, and used hardware resale to individual consumers and small businesses across the Lauragais region.

Ownership category

akta.pro rank

Headquarters

HQ city

Revel

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. IT Repair Services: One-time service fees for computer repair, virus/malware removal, hardware troubleshooting, and software installation services.
2. Hardware Sales: Sale of computers and IT equipment including new and used laptops, desktops, and peripherals. Products include branded laptops like Toshiba Satellite at competitive price points.
3. IT Training: Individual and group training sessions for Windows, Mac OS, Office software, Photoshop, and general computing skills.
4. Consignment Sales (Dépôt Vente): Second-hand hardware sales between private individuals. CLICALEX tests all deposited equipment before resale to ensure quality for buyers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

CLICALEX.COM is a local IT services business in Revel, France, providing computer (PC/Mac) and smartphone/tablet repair, virus and malware removal, hardware troubleshooting, software installation, data backup and recovery, and resale of tested used hardware. Services are delivered through a physical retail boutique, at-home service visits, and downloadable remote assistance software targeting individual consumers and small businesses in the Lauragais region.

Product overview

CLICALEX is a local IT services company operating as a single-location independent computer repair shop and retailer in Revel, France. The company operates as a unified service model rather than a modular platform, offering computer and smartphone repair services, remote technical support via downloadable software, on-site troubleshooting, IT training, and the sale of tested used equipment including laptops and mobile devices. All services are delivered by the owner (Alex) from a physical retail location, with no software products or APIs offered.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• PC repair completed in under 24 hours

Segments2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Fnac Darty: Major French consumer electronics retailer formed by the merger of Fnac and Darty, with national store networks and integrated tech support, repair, and installation services. Comparable as a broad incumbent offering both IT hardware retail and tech services to French consumers.
• Boulanger: Major French electronics and home appliance retailer with physical stores and tech support/installation services. Comparable as a broad incumbent with overlapping offerings in IT hardware and consumer tech services, though at much larger scale and geographic reach.

Direct peers

• Materiel.net: Leading French online computer retailer selling PCs, components, and peripherals with associated IT services. Comparable as a France-based IT retailer serving consumers and small businesses, though operating predominantly through digital channels rather than a physical storefront.
• GrosBill: French computer retailer offering hardware, accessories, and IT services to consumers and professionals. Comparable to CLICALEX as a French IT retailer with services, though operating at larger scale and primarily online.
• LDLC: Major French computer retailer operating both online and through physical stores, offering hardware sales, repair services, and IT support to consumers and SMBs. Comparable to CLICALEX as a French IT hardware/services provider, though at vastly greater scale and with a national footprint.
• Rue du Commerce: French e-commerce platform specializing in computers, electronics, and IT products. Comparable to CLICALEX in product category focus, though it competes on price and convenience from a national e-commerce position rather than local service.
• Cybertek: French computer retailer with physical stores providing custom PC assembly, hardware sales, and IT repair services. Closely comparable to CLICALEX as a French computer retailer offering both hardware and hands-on IT services to local consumers.

Regional players

• Cordon Group (Mister IT / Ditech): French IT services group operating multi-brand local support and repair networks (including Mister IT and Ditech franchises) across France. Comparable to CLICALEX as a France-based local IT services operator with consumer-facing repair, support, and device services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CLICALEX.COM