Family Animal Services, Inc.

What Family Animal Services, Inc. does

Family Animal Services, Inc., doing business as Family Animal Services of Portland, is a privately held, single-location pet aftercare provider operating since 1994 out of 17819 NE Riverside Pkwy, Suite B, Portland, Oregon. The company's core offering is pet cremation, delivered through three service tiers: Individual Cremation (the pet is cremated separately with cremains returned to the owner), Viewing Cremation (an individual cremation where the owner places the pet into the chamber personally and takes remains home the same day), and Communal Cremation (multiple pets cremated together with no cremains returned; remains are spread locally on private land). The underlying technology is a heat-and-evaporation cremation process, with individual cases tracked via personal ID numbers and owner tags to ensure correct return of cremains. Ashes are returned within a 3-5 day turnaround, and a standard wood urn is bundled with Individual and Viewed cremations.

The business model is one-time transactional revenue from cremation services plus add-on revenue from memorial products. Memorial items — additional urns, glass remembrance beads and jewelry, and other keepsakes — are sourced through partner brands (Glass Remembrance, Urns by HTW, Bailey Memorials, Country Woods Urns, Love Urns, and Kap-Lind) and upsold after cremation. Pricing is not publicly disclosed; customers contact the company by phone (503-665-8300) or email for quotes. Go-to-market combines direct-to-consumer service (owners bring pets to the Portland facility or arrange home pickup) with referral partnerships from veterinary clinics across the Portland Metro area and SW Washington. The company also curates a Trusted Partners directory of in-home euthanasia and house-call veterinary providers, positioning itself within a broader end-of-life pet care ecosystem. The customer base is individual grieving pet owners, with no enterprise or institutional contracts disclosed. No funding rounds, parent company, M&A activity, or external institutional ownership are indicated in the source data.

Name

Family Animal Services, Inc.

Legal name

Family Animal Services

Website

https://familyanimalservices.org

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Family Animal Services of Portland is a privately held, single-location pet cremation and memorial products provider founded in 1994, serving grieving pet owners in the Portland Metro area and SW Washington through direct service, home pickup, and veterinary clinic referrals.

Ownership category

akta.pro rank

Product category

Pet Aftercare Services

NAICS

Cemeteries and Crematories (812220), Pet Care (except Veterinary) Services (812910)

akta.pro industry

PRIMARYCRALAIAJ

Pet Services (Grooming, Training, Daycare)

Consumer Products & Retail/Specialty Retail (Hobby, Books, Office, Pet, Toys)/Pet Services (Grooming, Training, Daycare)

Keywords

• Pet cremation services
• Pet aftercare services
• Pet memorial products
• Companion animal cremation
• Pet loss services

Headquarters

HQ city

Portland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Pet Cremation Services: Family Animal Services generates revenue through pet cremation services offered in three tiers: Individual Cremation, Viewing Cremation, and Communal Cremation. Individual and Viewed Cremations include a standard wood urn, while memorial products such as additional urns, jewelry, and other memorial items are available as add-on purchases.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Family Animal Services provides pet cremation services for companion animals of all types and sizes, offering three tiers: Individual Cremation (ashes returned to owner), Viewing Cremation (owner places pet in chamber, takes pet home same day), and Communal Cremation (no ashes returned, spread on private land). The company also sells memorial products including additional urns, jewelry, and remembrance items, and provides home and veterinary clinic pickup services with a 3-5 day turnaround for ashes.

Product overview

Family Animal Services is a single-location pet cremation service provider offering three cremation options (Individual Cremation, Viewing Cremation, and Communal Cremation) with a 3-5 day turnaround for ashes. The core cremation services are bundled with a Standard Wood Urn for Individual and Viewed Cremations, while Memorial Products serve as an add-on offering including additional urns and jewelry through partner retailers. The company also provides complementary grief support resources, pet adoption referrals, and partnerships with local veterinary house-call services.

Differentiator

Problem solved

Functional benefit

Products and services

• Pet Cremation Services Core cremation offering available in three options: Individual Cremation (pet cremated separately with ashes returned to owner), Viewing Cremation (owner places pet in the cremation chamber personally and takes the pet home the same day), and Communal Cremation (pet cremated alongside other pets with cremains spread on private land, not returned). Each pet receives a personal ID number and tag with owner information. Ashes are returned within 3-5 days. Targeted at pet owners in the Portland Metro area and SW Washington.
• Memorial Products Retail offering of memorial and remembrance products for pet owners who have selected a cremation service. Includes upgraded and specialty urns, glass remembrance beads/jewelry, and other memorial items sourced through partner suppliers including Glass Remembrance, Urns by HTW, Bailey Memorials, Country Woods Urns, Love Urns, and Kap-Lind. Sold as add-ons to cremation services.

Quantifiable outcome

• Ashes returned within 3-5 days

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered minor and core.

• Vet to PetminorOthersVet to Pet serves the Portland Metropolitan area with quality house-call veterinary services for cats and dogs without hassle or stress. Contact: 503-757-6124, vettopet.net
• Portland Vet House Calls (Dr. Zoe Tokar)minorOthersDr. Zoe Tokar provides home visits in Portland, Oregon for primary care medicine, rehabilitation and end-of-life care. Contact: 503-850-8120, portlandvethousecalls.com
• At Home Veterinary ServicesminorOthersPortland's At Home Veterinary Services provides quality of life care and euthanasia services for cats only. Contact: 503-281-1631, pdxhomevet.com
• Fetch and Heal (Dr. Brent Carroll)minorOthersFetch and Heal is a house call veterinary medical practice for cats and dogs, providing personalized home health care with home visits by appointment. Contact: 503-799-1665, homepetdoc.com
• Mt. Hood Mobile VetminorOthersMt. Hood Mobile Vet provides in-home euthanasia services for all of Clark County WA and certain areas of Multnomah and Clackamas Counties in OR. Contact: 971-808-9426, mthoodmobilevet.com
• Wildwood In-Home Pet EuthanasiaminorOthersWildwood In-Home Pet Euthanasia is a locally-owned mobile euthanasia provider. Dr. Amanda and her assistant provide peaceful, respectful and compassionate end-of-life care. Contact: 360-244-4900, wildwoodihpe.com
• Various Veterinary ClinicscoreChannel Partner/ Reseller/ DistributorFamily Animal Services partners with many veterinary clinics in the Portland Metro area to offer cremation services to their clients. The company picks up pets from these clinics or accepts pets brought directly by pet owners. This is a core distribution partnership for the business.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Mars Petcare: Mars Petcare is the parent of VCA, BluePearl, and other pet care brands. It is a broader incumbent that owns significant portions of the pet services ecosystem and could enter or expand in pet aftercare at scale, posing a long-term competitive threat to independent operators.
• National Veterinary Associates: National Veterinary Associates is a large veterinary hospital consolidator with hundreds of clinics across the U.S. It is a broader incumbent that controls a significant veterinary referral base — the same channel Family Animal Services depends on for demand.
• BluePearl Pet Hospital: BluePearl is a leading veterinary specialty and emergency hospital chain (also owned by Mars). It serves as a broader incumbent in the pet end-of-life space, with potential in-house aftercare capabilities that could compete for referral flow.
• VCA Animal Hospitals: VCA operates the largest network of veterinary hospitals in the U.S. (owned by Mars). It is a broader incumbent that touches the same end-of-life pet journey and competes for vet-clinic-driven cremation referrals, but does not specialize in the cremation niche.

Others

• PetSmart: PetSmart is the largest U.S. specialty pet retailer with adjacent in-store vet clinics and limited pet loss resources. It is an adjacent ecosystem participant that indirectly affects the pet end-of-life market through its retail reach and potential partnership or referral relationships.
• IDEXX Laboratories: IDEXX is the leading veterinary diagnostics company, deeply embedded in veterinary clinic operations. It is an adjacent ecosystem enabler whose relationships with the same vet clinics that refer to Family Animal Services make it a thematically related peer rather than a direct competitor.

Direct peers

• Gateway Services Inc. Gateway Services is one of the largest pet aftercare companies in North America, providing pet cremation and memorial services nationally. It is the most direct large-scale competitor to Family Animal Services, sharing the same core service (cremation), target market (grieving pet owners), and partner channel (veterinary clinics).
• Precious Creatures Pet Aftercare: Precious Creatures Pet Aftercare is a regional pet cremation and aftercare service operating in select U.S. markets. It is a direct peer offering the same core cremation and memorial services to grieving pet owners.
• Lap of Love Veterinary Hospice: Lap of Love is an in-home pet euthanasia and hospice provider operating across many U.S. markets. It is a complementary end-of-life peer to Family Animal Services, frequently appearing in pet aftercare referral ecosystems and targeting the same grieving-pet-owner segment.
• Abbey Glen: Abbey Glen is a pet cremation and memorial products company offering pet urns, caskets, and keepsakes. It competes directly with Family Animal Services in both the cremation service layer and the memorial product add-on category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pages/category/Pet-Service/Family-Animal-Services-of-Portland-283414929724
• LinkedInlinkedin.com/company/family-animal-services-inc.

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Animal Services, Inc.