What Progent.ai does

Progent.ai (legally VOXNEXA TECHNOLOGIES PRIVATE LIMITED) is an India-headquartered (Mumbai) AI SaaS company that builds and deploys self-evolving enterprise AI agents for business operations. The platform combines deterministic workflows with AI-driven judgment agents, exposes them across conversational channels (chat, email, voice, web), and trains per-customer models on company-specific data owned by the client. Customers access the platform through a self-serve app (app.progent.ai) and through direct sales-led engagements with embedded Progent engineers who customize agent workflows inside the customer's stack.

The company's product surface is organized around three agent types: conversational agents for front-line customer interaction, workflow agents for structured business process automation, and knowledge agents for data synthesis and reporting. Pre-built integrations cover Stripe, Shopify, Google Analytics, Slack, Notion, Meta Ads, Google Maps, CRM, HIS, CTI, and email systems, with documented use cases spanning Healthcare & Wellness, E-commerce, Real Estate, Finance & Accounting, and Recruitment & Staffing, plus staged coverage of Logistics, Legal, Education, and SaaS/Tech. Named customers include Enrich, Rustomjee, PharmEasy, Kotak, and Foodstories, with quantified outcomes such as 15% more bookings and 60% recruiter-time recovery reported by Enrich.

Progent.ai operates an enterprise sales-led GTM with quote-based, multi-year contracts and an embedded-engineering delivery model. Revenue is generated via subscription/recurring enterprise platform fees and professional services from embedded deployment work; no public pricing tiers are disclosed. Operating geographies span India, North America, Europe, and the United Kingdom. The company is private, founded in 2025, and reports 1–10 employees, with no disclosed funding rounds to date.

Name

Progent.ai

Legal name

VOXNEXA TECHNOLOGIES PRIVATE LIMITED

Website

https://progent.ai

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Progent.ai (VOXNEXA TECHNOLOGIES PRIVATE LIMITED) is an India-headquartered AI SaaS company that builds and deploys self-evolving enterprise AI agents combining deterministic workflows with judgment-based reasoning. It serves healthcare, e-commerce, real estate, finance, and recruitment customers through embedded-engineering enterprise contracts and a self-serve platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Not specified

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Enterprise Platform Subscription: Enterprise platform subscription model where organizations enter into separate Master Services Agreements and Order Forms governing usage. Fees and payment terms are defined in individual enterprise agreements.
2. Professional Services: Embedded engineering services where Progent engineers sit with customer teams to deploy and customize AI agents. Part of implementation and onboarding.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Progent.ai designs, deploys, and operates self-evolving AI agents that automate enterprise workflows and customer interactions across chat, email, voice, and web. The platform pairs deterministic workflow steps with intelligent AI decision-making, integrates with existing enterprise systems such as CRM, HIS, Stripe, and Shopify, and is sold to organizations under multi-year subscription agreements with embedded professional services.

Product overview

Progent.ai offers a unified self-evolving enterprise agent platform for deploying AI workers that hold context across company systems, coordinate across tools, and close the gap between strategy and execution. The core platform consists of AI agents that combine deterministic workflow automation with intelligent decision-making, self-learning from production interactions to improve reliability over time. The platform operates across three agent types: Conversational agents for front-line customer interactions at scale (handling chat, email, voice, and web), Workflow agents for structured business process automation, and Knowledge agents for data synthesis and retrieval. Agents are embedded within customers' existing stacks including CRM, e-commerce platforms, analytics tools, and communication channels.

Differentiator

Problem solved

Functional benefit

Products and services

• Progent Enterprise Agent Platform

Quantifiable outcome

• 15% increase in bookings for recruitment firm Enrich
• +6 more outcomes

Named customers5 records

Segments9 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability8 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core and standard.

• StripecoreTechnology or IntegrationPayment processing integration. Progent agents integrate with Stripe to pull invoice data, match purchase orders, and automate payment workflows.
• ShopifycoreTechnology or IntegrationE-commerce platform integration for abandoned cart recovery workflows. Agents detect cart abandonment events and trigger recovery actions.
• Google AnalyticsstandardTechnology or IntegrationIntegration for pulling weekly traffic and conversion data for executive reporting use case.
• SlackcoreTechnology or IntegrationCommunication platform integration for agent outputs, summaries, and executive reporting delivery.
• NotionstandardTechnology or IntegrationKnowledge management integration for workflow documentation, KPI summaries, and report generation.
• Meta Ads APIstandardTechnology or IntegrationAdvertising platform integration for lead capture and qualification in wellness customer use case.
• Google Maps APIstandardTechnology or IntegrationLocation services integration for matching leads to nearest service centers in wellness use case.
• CRM SystemscoreTechnology or IntegrationGeneric CRM integration for lead management, contact updates, and pipeline tracking across multiple use cases.
• HIS (Healthcare Information Systems)coreTechnology or IntegrationHealthcare information system integration for patient management, appointment booking, and clinical workflow automation.
• CTI (Computer Telephony Integration)standardTechnology or IntegrationTelephony integration for abandoned cart recovery via voice outreach and customer communication.
• Email APIstandardTechnology or IntegrationEmail automation integration for abandoned cart follow-up with custom product reminder emails.
• Google SheetsstandardTechnology or IntegrationSpreadsheet integration for pulling raw financial data for automated monthly reporting.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Market position

Weaknesses5 records

Competitive moat5 records

Customer concentration

• LinkedInlinkedin.com/company/progent-ai

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Progent.ai