Groupe Phoenix

What Groupe Phoenix does

Groupe Phoenix is a Swiss private security services provider founded in 2005 by Frédéric Schouwey and headquartered in Belfaux, Canton of Fribourg, with a regional agency in Le Mont-sur-Lausanne (Vaud) and service coverage extending into Neuchâtel. The company operates a vertically integrated security model across four service lines: manned guarding (static surveillance, mobile patrols, event security, retail loss prevention, cash transport, close protection); technical security systems (alarm systems, IP video surveillance, access control, lone worker protection); 24/7 remote monitoring through an in-house alarm receiving center with redundant infrastructure; and a specialized railway security division branded as Phoenix Rail that holds CFF/SBB certification.

The technology stack centers on a redundant alarm receiving center featuring human-performed video verification, an encrypted cloud supervision platform with multi-factor authentication, and proprietary offerings including the Alix 3-in-1 alarm system and DATI/PTI lone worker protection devices using GPS, GSM, and radio beacon tracking. Groupe Phoenix integrates with leading third-party security hardware (Honeywell, Jablotron, Bosch, Siemens, Hikvision, Ajax) and operates under Swiss and European standards including EN 50518 (monitoring centers), EN 50131 (alarm systems), ISO 9001 (quality), and ISO/IEC 27001 (information security), with cantonal police authorization to operate as a private security company and CFF/SBB-certified railway security personnel.

The business operates a B2B direct sales motion with quote-based pricing targeting enterprise and public-sector clients across construction (Implenia, Groupe Grisoni), food retail (Migros), government (Canton de Fribourg, Groupe JPF), energy (Groupe E), food service (McDonald's), education (University of Fribourg), agriculture, and logistics verticals. Revenue mechanics combine professional services fees (guarding and railway), hardware sales (alarm systems, surveillance equipment), and recurring subscription revenue from remote monitoring contracts, with multi-year engagements being standard.

Name

Groupe Phoenix

Legal name

Groupe Phoenix Sàrl

Website

https://groupe-phoenix.ch

Company type

Private

Founded year

2005

Operating status

Operating

Short description

Groupe Phoenix is a Swiss private security company offering manned guarding, integrated alarm and video surveillance systems, 24/7 remote monitoring, and CFF-certified railway security services to enterprise and public-sector clients across French-speaking Switzerland.

Ownership category

akta.pro rank

Product category

Private Security Services

NAICS

Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Detective, Guard & Armored Car Services (7381), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Static Guarding (Access Control, Reception & Gatehouse) (BPAKAAAA)

akta.pro secondary industries

Security Systems Monitoring & Dispatch (SOC/Remote Guarding) (IMAIAEAF), Manned Guarding & Site Security (Static Guards) (BPABAMAA), Retail Patrol & Store Security (Mall/Shopping Center) (BPAKAJAB), Professional Monitoring (Burglar/Intrusion) (HSAHAAAA)

Keywords

• Private security services
• Remote alarm monitoring
• Railway worksite protection
• Video surveillance systems
• Access control solutions

Headquarters

HQ city

Belfaux

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Security Guard Services: Human surveillance and security services including patrol rounds, event security, construction site protection, traffic control, retail security, cash transport, and close protection.
2. Security Systems: Technical security solutions including alarm systems, video surveillance, access control, and isolated worker protection devices.
3. Remote Monitoring (Télésurveillance): 24/7 alarm monitoring, intervention services, call center support, and geolocation services.
4. Railway Security Services: Specialized railway security services including security chiefs, railway protectors, site coordinators, Lynx operators, and pilot-accompanying personnel for Swiss rail construction projects.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Groupe Phoenix is a Swiss private security company that delivers integrated security services across Switzerland, combining human guarding (static surveillance, mobile patrols, event security, traffic control, retail security, cash transport, close protection) with technical security systems (alarm systems, video surveillance, access control, lone worker protection, safes) and 24/7 remote alarm monitoring with intervention. The company also operates Phoenix Rail, a CFF-certified division providing security chiefs, railway protectors, site coordinators, Lynx operators, and pilot-accompanists for railway construction projects.

Product overview

Groupe Phoenix is a Swiss private security company offering an integrated portfolio of security products and services. The core offering spans four main areas: (1) Security Services (human surveillance, patrols, event security, close protection, cash transport), (2) Security Systems (alarm systems, video surveillance, access control), (3) 24/7 Remote Monitoring (alarm reception, intervention, geolocation), and (4) Phoenix Rail (railway security). Key products include the Alix 3-in-1 alarm system, Jablotron alarm systems, IP video surveillance, access control with badge/RFID/biometric options, and DATI/PTI lone worker protection. The company operates redundant monitoring infrastructure and integrates with major alarm system brands (Honeywell, Jablotron, Bosch, Siemens, Hikvision, Ajax) for alarm signal management. With over 150 employees and operations since 2005, Phoenix serves clients throughout French-speaking Switzerland.

Differentiator

Problem solved

Functional benefit

Brands

• Phoenix Rail: Specialized railway security division providing protection for railway construction work in French-speaking Switzerland, recognized by SBB and private railway companies.

Products and services

• Security Guard Services (Services de sécurité) Human surveillance and security services for businesses, organizations, and events across Switzerland, including static guarding, mobile patrol rounds, event security, construction site protection, traffic control, retail security, cash transport, and close protection for high-profile individuals. Targets enterprises, construction firms, retailers, event organizers, and public institutions.
• Security Systems (Systèmes de sécurité) Technical security solutions for commercial and residential sites including alarm systems (including the proprietary Alix 3-in-1 system and Jablotron-branded alarms), IP-based high-definition video surveillance with night vision and motion detection, badge/RFID/biometric access control, lone worker protection (DATI/PTI) devices with GPS/GSM/radio beacon, construction site protection packages, and secure safes. Designed for enterprises, retailers, construction sites, and property owners.
• Remote Monitoring (Télésurveillance) 24/7 remote alarm monitoring service operating from a redundant alarm receiving center (compliant with EN 50518). Includes real-time alarm reception, video verification, intervention dispatch (response within 10-45 minutes depending on location), call center support, and geolocation services. Integrates with Honeywell, Jablotron, Bosch, Siemens, Hikvision, and Ajax alarm systems. Available to businesses and organizations requiring continuous monitoring.
• Phoenix Rail (Ferroviaire) Specialized railway security division providing CFF-certified personnel for railway construction projects in French-speaking Switzerland. Services include railway safety managers (CS), railway protectors (Prot), construction site coordinators (CoC), Lynx system operators (OPL), and pilot-accompanists (CVM). Targets railway construction contractors, SBB, and private railway companies requiring CFF-compliant worksite protection.
• Cash Transport (Transport de fonds) Secure transport service for cash and sensitive valuables between locations. Designed for retailers, financial institutions, and businesses requiring secure logistics for money and sensitive items.
• Close Protection (Protection rapprochée) Executive close protection security details for high-profile individuals requiring personal security. Targets corporate executives, public figures, and individuals with elevated security risks.

Quantifiable outcome

• Intervention response time between 10 to 45 minutes depending on site location and traffic conditions
• +2 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• CFF (Swiss Federal Railways)coreStrategic or Co-development PartnerPhoenix Rail division is recognized and certified by CFF for railway security services. Their collaborators are trained and certified by CFF, guaranteeing complete mastery of railway safety standards. Services include security chiefs, railway protectors, site coordinators, Lynx operators, and pilot-accompanying personnel for rail construction projects.
• InfomaniakcoreTechnology or IntegrationWebsite and data hosted in Switzerland by Infomaniak Network SA. All company data is stored on secured servers in Switzerland, ensuring data sovereignty and compliance with Swiss data protection laws.
• Cantonal Police (Various Cantons)coreStrategic or Co-development PartnerRemote monitoring operators are trained to Swiss surveillance standards, certified by the Cantonal Police, and follow continuous training in incident management, first aid, stress management, and multi-alarm protocols.
• CCIF (Chambre de Commerce et d'Industrie France)minorOthersListed as a certification/association partner on company website.
• AEES/VSSU (Association des Entreprises de Sécurité)minorOthersListed as a certification/association partner on company website representing Swiss security industry association.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• SGS Société Générale de Surveillance SA: Swiss-headquartered global testing, inspection and certification company that also offers security and risk management services; overlaps with Phoenix in providing risk-mitigation, security consulting and related services to enterprises, though from a much broader portfolio.
• ISS Switzerland AG: Swiss arm of global facility services group ISS A/S; offers integrated facility management including security guarding, reception and access control as part of a wider services portfolio, competing for the same enterprise security contracts from a broader positioning.
• G4S Switzerland (Allied Universal): Swiss operations of the global security group (now part of Allied Universal), providing manned guarding, security systems, cash solutions and remote monitoring; comparable as a national and international incumbent competing with Phoenix for large accounts.

Direct peers

• First Security AG: Swiss private security firm providing manned guarding, event security, alarm systems and 24/7 alarm reception; a similarly-sized regional operator with overlapping offerings to Groupe Phoenix, including guarding and remote monitoring.
• Securitas AG (Switzerland): Swiss subsidiary of Securitas AB, the largest private security company in Switzerland; offers manned guarding, mobile patrol, alarm monitoring and security systems across all cantons, directly competing with Groupe Phoenix for guarding and remote monitoring contracts in Fribourg, Vaud and Neuchâtel.
• Securiton AG: Swiss specialist in alarm and security systems, including alarm receiving centers, fire detection and video surveillance; directly comparable to Groupe Phoenix's systèmes de sécurité and télésurveillance lines and a relevant competitor for technical installations.
• Protectas AG: Major Swiss private security provider offering static guarding, mobile patrols, alarm reception center, intervention services and event security; competes head-to-head with Groupe Phoenix across French-speaking Switzerland with comparable service mix.
• Swiss Security Solutions: Swiss provider of security services and security systems, including guarding, surveillance, alarm systems and consulting; comparable mid-market operator competing for the same enterprise and SME security contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GroupePhoenixx
• LinkedInlinkedin.com/company/groupephoenix
• Instagraminstagram.com/groupephoenix_

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Groupe Phoenix