Community Action Committee of Cape & Islands

What Community Action Committee of Cape & Islands does

Community Action Committee of Cape & Islands, Inc. (CACCI) is a 501(c)(3) non-profit Community Action Agency headquartered at 372 North Street in Hyannis, Massachusetts, founded in 1964 as part of the national network of Community Action Agencies created under President Johnson's Economic Opportunity Act. CACCI is one of 23 Massachusetts Community Action agencies affiliated with MASSCAP and provides a portfolio of free social-service programs — Child Care Network, Immigration Resource Center, Health Insurance Program (Massachusetts Health Connector / MassHealth navigator), SNAP Application Assistance, VITA Free Income Tax Preparation, Emergency Assistance, Safe Harbor Shelter, and Seasonal Programs (Turkeys for Cape Codders and Holiday Toy/Teen Event) — to low-income individuals and families across Cape Cod and the Islands. In 2024 the organization reported serving 10,379 individuals and 4,374 families through 15,170 service contacts.

CACCI's underlying technology is conventional for the sector: standard non-profit case-management and service-delivery systems, plus Massachusetts Health Connector Navigator certified enrollment systems. There is no proprietary software platform, mobile app, or integrated technology stack; services are delivered through in-person contact at CACCI's Hyannis offices and at off-site partner locations including Eastham Public Library, the Brazilian Resource Center, Falmouth Service Center, and Falmouth Human Services, with multi-lingual support in English, Spanish, and Portuguese.

The organization has 11–50 employees and is governed by an independent Board of Directors under Executive Director Kristina Dower. All services are provided free of charge; CACCI's economic model rests on diversified funding from government grants (including the 2023 Massachusetts AGO Immigrant Legal Services Grant, $780,000 program-wide across 13 grantees), foundation and corporate donations (e.g., Yawkey Foundation), and individual donations plus volunteer labor. In-kind support from a broad community network — St. Mary's Episcopal Church, Cape Cod Toys for Tots, Cape Cod Creamery, Ben & Jerry's, Barnstable Fire Department, and local businesses — underwrites the seasonal programs and the organization's distribution reach across Cape Cod and the Islands.

Name

Community Action Committee of Cape & Islands

Legal name

Community Action Committee of Cape & Islands, Inc

Website

https://cacci.cc

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

11–50 employees

Short description

CACCI is a 501(c)(3) community action agency in Hyannis, Massachusetts, delivering free social services — child care resources, immigration legal help, health insurance enrollment, SNAP assistance, tax preparation, emergency aid, and seasonal holiday programs — to over 10,000 low-income individuals and families annually across Cape Cod and the Islands.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Health Care and Social Assistance (62), Social Assistance (624), Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH)

akta.pro secondary industries

Maternal, Child & Family Health Organizations (BPAGACAF), Food & Nutrition Assistance Programs (BPAIAKAF)

Keywords

• Community action agency
• Social services nonprofit
• Immigration legal services
• Health insurance enrollment
• Child care resources

Headquarters

HQ city

Hyannis

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Government Grants: Primary funding from government grants including the AGO Immigrant Legal Services Grant of $780,000 awarded to 13 non-profit legal service organizations in Massachusetts. The organization participates in Massachusetts Health Connector programs and other state-funded social service initiatives.
2. Foundation and Corporate Donations: Funding from foundations such as Yawkey Foundation ($10,000 donations), corporate sponsors for holiday programs, and community organization partnerships.
3. Individual Donations and Volunteer Services: Individual monetary donations and volunteer time contributed to programs like Turkeys for Cape Codders and Holiday Toy/Teen Events.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

CACCI delivers a portfolio of free social-service programs to low-income individuals and families across Cape Cod and the Islands, including child care information and referral (Child Care Network), citizenship classes and immigration legal assistance (Immigration Resource Center), Massachusetts Health Connector and MassHealth enrollment via certified navigators, SNAP benefits application help, free tax preparation through VITA, emergency financial assistance (rent, utilities, car repair, groceries), the Safe Harbor emergency shelter, and seasonal holiday assistance programs (Turkeys for Cape Codders and the Holiday Toy/Teen Event).

Product overview

Community Action Committee of Cape & Islands (CACCI) is a non-profit social services organization that operates as a portfolio of distinct service programs rather than a unified technology product. The organization offers multiple assistance programs: Child Care Network (CCN) provides child care resources for families and providers; Immigration Resource Center offers citizenship classes and immigration assistance; Health Insurance Program helps with enrollment in Massachusetts Health Connector and MassHealth; SNAP Outreach assists with food benefit applications; VITA Free Income Tax Preparation prepares taxes at no cost; Emergency Assistance provides crisis support for utilities, rent, and groceries; Safe Harbor Shelter offers emergency housing; and Seasonal Programs deliver holiday meals and gifts. These programs are accessed directly by community members seeking assistance and are not delivered through an integrated software platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Child Care Network (CCN) Provides child care information, resources, and referrals for families and early education professionals on Cape Cod and the Islands, helping them locate and access child care and early childhood education services.
• Immigration Resource Center
• Health Insurance Program
• SNAP Application Assistance
• VITA Free Income Tax Preparation
• Emergency Assistance
• Safe Harbor Shelter
• Seasonal Programs

Quantifiable outcome

• 10,379 individuals served in 2024
• +5 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

21 partnerships are on record, tiered core, major and minor.

• MASSCAP (Massachusetts Community Action Partnership)coreStrategic or Co-development Partner · 8 May 2024Statewide association of 23 Community Action agencies in Massachusetts. CACCI participates in 60th Anniversary Celebration with representation from all 23 MA CAPs. National Community Action Partnership has 1,600 CAAs serving communities across America.
• St. Mary's Episcopal ChurchcoreStrategic or Co-development Partner13-year partnership with St. Mary's Episcopal Church parishioners to distribute Thanksgiving turkeys and fixings to families in need. Judy Walden Scarafile spearheads the effort. Church provides volunteers, donations, and coordination.
• Alan Davis / Cape Cod CreamerymajorStrategic or Co-development PartnerAnnually donates quarts of ice cream to families picking up their Thanksgiving turkeys.
• Mike Lyons / Ben & Jerry'smajorStrategic or Co-development PartnerProvides walk-in freezer space to store frozen turkeys until distribution day for the Turkeys for Cape Codders program.
• Hyannis Harbor HawksminorStrategic or Co-development PartnerCape Cod Baseball League team that contributes volunteers and support to holiday programs.
• Barnstable Fire DepartmentminorStrategic or Co-development PartnerLocal fire department that contributes to Thanksgiving turkey distribution effort.
• Sturgis Charter Public SchoolminorStrategic or Co-development PartnerContributes volunteers and support to community programs.
• Advanced EmbroideryminorStrategic or Co-development PartnerLocal business contributor to holiday programs.
• The Daily PaperminorStrategic or Co-development PartnerLocal media/business contributor to community programs.
• Cape Cod Toys for TotscoreStrategic or Co-development PartnerPrimary donor of toys for the annual Holiday Toy/Teen Event serving hundreds of children.
• Lambert's Rainbow FruitminorStrategic or Co-development PartnerDonated 'Cauldron of Chili' for volunteers during Holiday Toy/Teen Event.
• Palio PizzaminorStrategic or Co-development PartnerDonated pizza for volunteers during 2025 Turkeys for Cape Codders distribution.
• Persy's PlaceminorStrategic or Co-development PartnerContributing sponsor for community programs.
• Cape Cod 5minorStrategic or Co-development PartnerLocal financial institution contributor to community programs.
• The Law Offices of John Manoug IIIminorStrategic or Co-development PartnerLegal services contributor to community support programs.
• JTEC (Job Training & Employment Corporation)minorStrategic or Co-development PartnerJob training organization contributor to 2025 Thanksgiving program.
• Eastham Public LibrarymajorChannel Partner/ Reseller/ DistributorHost location for free citizenship classes every Tuesday evening. Library provides space for Immigration Resource Center programming.
• Brazilian Resource CentermajorChannel Partner/ Reseller/ DistributorPartner location hosting Health Insurance Enrollment events every Wednesday at 250 South St., Hyannis for CACCI's Massachusetts Health Connector Navigator services.
• Falmouth Service CentermajorChannel Partner/ Reseller/ DistributorOff-site location for Health Insurance Enrollment events (611 Gifford St., Falmouth).
• Falmouth Human ServicesmajorChannel Partner/ Reseller/ DistributorOff-site location for Health Insurance Enrollment events (65A Town Hall Square, Falmouth).
• Massachusetts Health ConnectorcoreStrategic or Co-development PartnerState health insurance marketplace with 270,000-300,000 members. CACCI has certified navigators assisting with enrollment in ConnectorCare and MassHealth programs.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Action Inc. Gloucester, MA-based Community Action Agency serving the North Shore with a comparable portfolio of housing, energy assistance, immigration, child care, and self-sufficiency programs. Directly comparable as a regional MA CAP operating a similar one-stop service model for low-income residents.
• Worcester Community Action Council (WCAC): Worcester, MA-based Community Action Agency providing early childhood education, fuel assistance, housing counseling, and workforce programs. Comparable as another large MASSCAP CAP with overlapping program areas and funding streams.
• Harborlight Community Partners: Beverly, MA-based nonprofit delivering housing, supportive services, and youth programs on the North Shore. Comparable as a regional social services nonprofit operating emergency shelter and family stabilization programs in a similar coastal Massachusetts geography.
• Community Action Pioneer Valley: Springfield, MA-area Community Action Agency providing early education, housing, energy assistance, and immigrant services. Comparable as a same-state CAP delivering similar bundled social services through a community-action framework.
• Quincy Community Action Programs (QUINCAP): Quincy, MA-based CAP operating fuel assistance, food pantry, early childhood, and family stabilization programs. Direct peer as a fellow MASSCAP member with a similar service mix and funding model.
• Greater Lawrence Community Action Council: Lawrence, MA-based Community Action Agency serving Merrimack Valley with anti-poverty programs including early childhood, youth, housing, and immigrant services. Comparable as a fellow MASSCAP member delivering the same family of CAP programs to a different regional catchment.

Broad incumbents

• United Way of Massachusetts Bay: Regional United Way affiliate funding and convening health and human services nonprofits across Eastern Massachusetts. Comparable as a broader ecosystem funder/intermediary that intersects with CACCI's donor base and VITA/tax-prep referral flows.
• Catholic Charities of Boston: Large, statewide Catholic social services nonprofit operating refugee resettlement, immigration legal services, basic needs assistance, and family support. Comparable as a broader incumbent delivering immigration and emergency assistance programs that overlap with CACCI's portfolio, but at much larger scale and across a wider geography.

Others

• Community Action Partnership (National): National nonprofit membership association representing approximately 1,600 Community Action Agencies across the United States. Comparable as the federal-level body that provides training, advocacy, and program standards to CACCI and its peer CAPs.
• Massachusetts Association for Community Action (MASSCAP): Statewide association of all 23 Massachusetts Community Action Agencies, of which CACCI is a member. Comparable as the industry body that advocates for CAP funding, sets standards, and convenes the network in which CACCI operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Community-Action-Committee-of-Cape-Cod-and-Islands-904233186337794

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Community Action Committee of Cape & Islands