city of alexandria, louisiana

Municipal Government Servicescityofalexandriala.com

City of Alexandria, Louisiana is a municipal government serving approximately 45,028 residents and local businesses through utilities, public safety, transit, sanitation, permitting, recreation, and community-development services, with a broader Central Louisiana hub role.

Company typePrivate
Founded1805
HeadquartersAlexandria, United States
Headcount501–1,000
GTM typeB2C
OfferingServices

What city of alexandria, louisiana does

City of Alexandria, Louisiana is a municipal government providing utilities, public safety, sanitation, public works, public transit, parks and recreation, permitting, courts, community development, and economic-development services to city residents and businesses. It serves approximately 45,028 residents and functions as a Central Louisiana hub for a nine-parish region of more than 400,000 people. Its operating footprint includes 22,733 water meters, 55-65 wells, 2,500 inch miles of water mains, more than 2,300 fire hydrants, and average water delivery of 25 million gallons per day.

Service delivery combines City Hall and departmental offices with Alex Connects, a 24-hour citizen-information and non-emergency request portal with iOS and Android applications, plus separate online utility billing, ATRANS transit, public-facility rental, and events-calendar platforms. The supplied data does not identify a unified technical architecture or any AI/ML components. Municipal revenue comes primarily from property and sales taxes, with recurring electric, water, gas, and wastewater charges supplemented by permits, licenses, facility rentals, transit fares, and federal CDBG and HOME program funds.

city of alexandria, louisiana firmographics

Firmographics

Name: city of alexandria, louisiana
Legal name: City of Alexandria, Louisiana
Website: https://cityofalexandriala.com
Company type: Private
Founded year: 1805
Operating status: Operating
Headcount range: 501–1,000 employees
Short description: City of Alexandria, Louisiana is a municipal government serving approximately 45,028 residents and local businesses through utilities, public safety, transit, sanitation, permitting, recreation, and community-development services, with a broader Central Louisiana hub role.
Ownership category
akta.pro rank

city of alexandria, louisiana industry classification

Industry

Product category: Municipal Government Services
NAICS: Executive Offices (921110), Executive, Legislative, and Other General Government Support (921), Other General Government Support (921190), Administration of Urban Planning and Community and Rural Development (92512)
SIC: Services-Management Services (8741)
akta.pro industry: PRIMARYBPAIACAA
Mayor/City Manager & General Administration
Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration
SECONDARYBPAIACAB
City Clerk/Records, Elections & Civic Engagement
Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration
SECONDARYBPAIACAF
Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities)
Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration
SECONDARYBPAIACAI
Parks, Recreation & Cultural Services
Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

Keywords

Municipal government services
Utility services
Public transit
Public safety
Community development

Where city of alexandria, louisiana is headquartered

Location

Headquarters

HQ city: Alexandria
HQ country: United States
HQ region: North America

Offices6 records

Markets served

city of alexandria, louisiana business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Others, Marketing or Sales

Revenue model

Property and Sales Taxes: Primary municipal revenue sources including property taxes and sales taxes collected from residents and businesses operating within city limits
Utility Services Revenue: Revenue from electric, water, gas, and wastewater services provided to residential and commercial customers
Facility Rental Fees: Rental fees for public facilities including Convention Hall, community centers, and meeting rooms. Pricing varies by venue and includes optional kitchen access and security services.
Public Transit Fares: Bus transit fares including $0.75 regular adult fare, $0.35 for children ages 1-13, and half-fare programs for elderly (62+), disabled, and Medicare cardholders
Permits and Licenses: Revenue from building permits, construction permits, zoning applications, and business licenses
Community Development Block Grant Administration: Federal grant funds managed through CDBG and HOME programs for housing assistance, demolition, and community development activities

Pricing tiers

Model	Billing	Price
Subscription	One-time	Residential Utility Security Deposits
Subscription	One-time	Commercial Utility Security Deposits
Unit Pricing	Per event	Convention Hall Rental
Unit Pricing	Per event	Bolton Avenue Community Center
Unit Pricing	Per event	Martin Community Center
Unit Pricing	Pay-as-you-go	ATRANS Bus Transit Fares
Unit Pricing	Per event	Sports Complex Rental

Distribution channels6 records

Marketing channels8 records

city of alexandria, louisiana product offering

Product offering

Core offering

The City of Alexandria, Louisiana provides municipal governance and a portfolio of civic services to approximately 45,028 residents and a regional population of 400,000+ across nine parishes. Core offerings include electric, water, gas, and wastewater utility services; public safety (police and fire); sanitation and waste collection; public transportation via ATRANS bus system; parks and recreation; permitting, zoning, and licensing; community and economic development programs; and a 24-hour citizen service platform (Alex Connects).

Product overview

The City of Alexandria, Louisiana operates a portfolio of digital citizen service platforms rather than a unified product. The core offering is the Alex Connects 24-hour online service portal with companion mobile app, which integrates with the Online Utility Billing Portal for water, electric, gas, and wastewater services. Additional products include the ATRANS Bus Transit System for public transportation, a Public Facilities Rental System for booking city venues, and a Community Events Calendar for local events. These products function as separate service platforms under the city's digital services umbrella, addressing citizen engagement, utility management, transit, facilities, and community programming.

Differentiator

Problem solved

Functional benefit

Brands

Alex Connects: 24-hour online citizen service portal for general information and non-emergency service requests including pothole repair, missed garbage, streetlight issues, and abandoned vehicle reports.
Alexandria Historic Preservation Commission (AHPC)
Alexandria Human Relations Commission (AHRC)

Products and services

Alex Connects Citizen Service Platform 24-hour online citizen service portal and mobile app enabling residents to submit non-emergency service requests, search knowledge base articles, and access general city information and services. Available on Apple App Store and Google Play.
Online Utility Billing Portal Web-based portal allowing utility customers to view bills, receive electronic billing, schedule one-time and auto-draft payments, and make credit/debit card or electronic bank draft (ACH) payments.
ATRANS Bus Transit System Public bus transit service covering Alexandria and Pineville with multiple day and night routes and ADA paratransit availability. Fares are $0.75 adult, $0.35 children (1-13), and $0.35 for half-fare programs (elderly 62+, disabled, Medicare cardholders).
Public Facilities Rental System Online booking system for renting city-owned public facilities including Convention Hall, community centers, meeting rooms, parks, and event spaces with varying pricing per venue.
Community Events Calendar Online calendar system allowing residents and organizations to browse and submit community events taking place at city venues and partner locations.
Public Safety Services Round-the-clock police patrol service and fire department services including administration, fire prevention, and emergency response for residents within city limits.
Building Permits and Business Licensing Permitting and licensing services including building permits, construction permits, zoning applications, and business licenses issued to property owners and businesses operating within city limits.
Community Development Programs

Quantifiable outcome

Delivers 25 million gallons of water daily to customers
+2 more outcomes

Companies that use city of alexandria, louisiana

Customer profile

Named customers5 records

Segments5 records

Ideal customer profiles3 records

city of alexandria, louisiana technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature1 record

city of alexandria, louisiana partnerships and signals

Strategic signal

Partnerships

14 partnerships are on record, tiered core and minor.

Louisiana CentralcoreStrategic or Co-development PartnerRegional economic development organization serving Central Louisiana, supporting business growth and economic opportunities in the Alexandria region.
Greater Alexandria Economic Development Authority (GAEDA)coreStrategic or Co-development PartnerLocal economic development authority focused on growing business and employment opportunities within Alexandria and Rapides Parish.
England Authority / Alexandria International AirportcoreStrategic or Co-development PartnerEngland Authority manages the Alexandria International Airport, providing commercial and general aviation services for the region.
Louisiana Economic Development (LED)coreStrategic or Co-development PartnerState economic development agency providing resources, incentives, and programs to support business growth and job creation in Louisiana.
Central Louisiana Chamber of CommercecoreStrategic or Co-development PartnerChamber of commerce serving Central Louisiana businesses with networking, advocacy, and economic development resources.
Louisiana Small Business Development CenterminorImplementation/ SI/ Consulting PartnerProvides small business consulting, training, and technical assistance to entrepreneurs and small business owners.
Louisiana Workforce CommissioncoreStrategic or Co-development PartnerState agency providing workforce development, employment services, and training programs for Louisiana residents and businesses.
Cenla Area Agency on Aging, Inc.coreImplementation/ SI/ Consulting PartnerServes persons 60 years and older in Avoyelles, Catahoula, Concordia, Grant, LaSalle, Rapides and Winn Parishes. Provides information and assistance, case management, transportation, meals (congregate and home-delivered), wellness programs, and legal assistance.
Council on AgingcoreImplementation/ SI/ Consulting PartnerProvider of elderly services including homebound meals, transportation, chore service, outreach, case management, energy assistance, and senior resource centers for Rapides Parish residents.
Friendship House Adult Day Services, Inc.minorImplementation/ SI/ Consulting PartnerLicensed adult day services center providing supervised daytime programs for adults requiring support, including daily exercise, music, arts and crafts, healthcare monitoring, and transportation via Atrans.
Alexandria Museum of ArtcoreStrategic or Co-development PartnerMajor arts institution offering exhibitions, education programs including Maj at the Museum and Yoga in the Gallery, and Second Saturday free admission events.
Rapides Symphony OrchestraminorStrategic or Co-development PartnerRegional symphony orchestra providing classical music performances and cultural programming for the Central Louisiana community.
Coughlin-Saunders Performing Arts CentercoreStrategic or Co-development PartnerPerforming arts center hosting theatrical productions, concerts, and cultural events. Partnership with City Park Players for theatrical programming.
Arts Council of Central LouisianaminorStrategic or Co-development PartnerRegional arts council supporting and promoting arts and cultural activities throughout Central Louisiana.

Scale indicators8 records

Recent moves5 records

Expansion highlights6 records

city of alexandria, louisiana competitors and assessment

Company assessment

Direct peers

City of Lafayette, Louisiana: Louisiana municipal government providing similar full-service municipal operations including utilities, transit, and cultural programming. Mid-sized comparable Louisiana city.
City of Pineville, Louisiana: Direct neighboring municipality across the river from Alexandria, sharing ATRANS transit service and economic region. Provides directly comparable municipal services to a similar demographic.
City of Shreveport, Louisiana: Another Louisiana municipal government providing comparable utility, transit, public safety, and community services. Similar Mayor-Council governance structure and diversified utility operations make it a closely comparable peer.
City of Ruston, Louisiana: North Louisiana municipal government with similar population profile, university-town economic base, and full-service municipal operations including utilities and community programming.
City of Monroe, Louisiana: North Louisiana municipal government with similar population size, utility operations, and economic development focus. Comparable in scope of services and regional hub dynamics.
City of Lake Charles, Louisiana: Southwest Louisiana municipal government with comparable utility services, public transit, and community programming. Similar mid-sized Louisiana city profile.

Broad incumbents

City of Baton Rouge, Louisiana: Louisiana state capital and largest city government in the state. Broader service portfolio, larger budget, and consolidated urban-parish governance, making it a larger incumbent peer in the same state municipal ecosystem.

Regional players

Rapides Parish Government: Parish-level government operating alongside the City of Alexandria in the same geography. Provides overlapping public services at the parish level, relevant for understanding regional service delivery dynamics.

Others

Granicus (gov tech provider): Government technology platform provider offering citizen engagement, communications, and digital service solutions to municipal governments. Enabling peer in the technology stack powering municipal digital services.
QScend Technologies (now part of Granicus): Provider of the report2gov/Alex Connects citizen service request platform used by Alexandria. Direct enabling technology vendor comparable in functionality.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

city of alexandria, louisiana financial estimates

Financial estimate

Revenue estimate

Valuation estimate

city of alexandria, louisiana leadership team

Management profile

Number of profiles

Profiles6 records

city of alexandria, louisiana funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

city of alexandria, louisiana M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about city of alexandria, louisiana

What does city of alexandria, louisiana do?

Is city of alexandria, louisiana a public or private company?

city of alexandria, louisiana is a private company. It is classified as state government owned and is currently operating.

When was city of alexandria, louisiana founded?

city of alexandria, louisiana was founded in 1805. It employs 501 to 1,000 people.

Where is city of alexandria, louisiana based?

city of alexandria, louisiana is headquartered in Alexandria, United States, in the North America region.

How does city of alexandria, louisiana make money?

Six revenue lines are on record. Property and Sales Taxes are the primary driver. The others are utility Services Revenue, facility Rental Fees, public Transit Fares, permits and Licenses and community Development Block Grant Administration.

Who are city of alexandria, louisiana's main competitors?

Direct peers on record are City of Lafayette, Louisiana, City of Pineville, Louisiana, City of Shreveport, Louisiana, City of Ruston, Louisiana, City of Monroe, Louisiana and City of Lake Charles, Louisiana. City of Baton Rouge, Louisiana is listed as a broad incumbent. Rapides Parish Government is listed as a regional player. Others are Granicus (gov tech provider) and QScend Technologies (now part of Granicus).

Does city of alexandria, louisiana have an API?

No public API is recorded for city of alexandria, louisiana.

What industry is city of alexandria, louisiana in?

city of alexandria, louisiana's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAB, City Clerk/Records, Elections & Civic Engagement. Its NAICS code is 921110 and its SIC code is 8741.