Hono Résidences

What Hono Résidences does

Hono Résidences is a privately-held French company operating a luxury private concierge and short-term rental management service for prestige residences. It is headquartered in Ciboure and serves two customer segments in parallel: property owners ('Hôtes') who own luxury residences in the Basque Country and Paris and wish to monetize them without handling rental administration, and affluent travelers ('Convives') seeking hotel-grade hospitality inside private residences. The company handles the full rental lifecycle for owners—including listing creation, guest selection and screening, check-in/out, cleaning, weekly property checks during owner absence, maintenance coordination, and mail forwarding—while providing guests with curated local experiences such as private drivers, in-residence chefs, restaurant bookings, and activity planning.

The service offering is built around three product lines. 'Conciergerie Privée' is the core premium offering combining high-end property management with bespoke guest experiences. 'Forfait Gestion de Location' is an all-inclusive commission-based package priced at 20% of rental revenue and bundles end-to-end rental management plus concierge. 'À la Carte' is a modular alternative that lets owners pay separately for individual services—listing management (10%), check-in/out (5%), deep cleaning (15%), maintenance (€30/hour), and contractor coordination (5% of quote)—with no commitment required. There is no proprietary technology platform; the website (hono-residences.com) and Instagram serve as marketing and contact channels rather than transactional systems.

The business model is transaction-fee based, with revenue generated from rental commissions and hourly service charges. Distribution is direct-to-customer through the website, phone, and personal contact from two listed representatives—Benjamin Pierson and Goulven Doublet—with no disclosed intermediaries, marketplaces, or institutional investors. The company differentiates through staff experience in Parisian luxury ('palace') hotel concierge services, year-round local presence in the Basque Country, and explicit guest screening to ensure quality occupancy. Operationally it is a boutique service firm with 1–10 employees, founder-/small-team led, and supports an English-transliterated English/French brand identity.

Name

Hono Résidences

Legal name

Hono Résidences

Website

https://hono-residences.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Hono Résidences is a French private luxury concierge and property rental management service based in the Basque Country and Paris, serving property owners (Hôtes) with end-to-end rental administration and affluent guests (Convives) with palace-grade bespoke hospitality experiences.

Ownership category

akta.pro rank

Product category

Luxury Property Management

NAICS

Real Estate Property Managers (53131), Residential Property Managers (531311)

SIC

Real Estate Agents & Managers (For Others) (6531), Services-To Dwellings & Other Buildings (7340)

akta.pro industry

PRIMARYTHAMAEAJ

Luxury Villa Property Management & Concierge Services

Travel & Hospitality/Vacation Rentals & Short-Term Stays/Luxury Villas & Premium Rentals

SECONDARYBPAJAIAA

Full-Service Vacation Rental Property Management

Business & Public Services/Real Estate Services (Brokerage, Property Management)/Vacation & Short-Term Rental Management

SECONDARYTHAGAEAJ

Luxury Serviced Residences

Travel & Hospitality/Lodging & Accommodation/Extended-Stay & Serviced Apartments (Aparthotels)

SECONDARYBPAJAIAL

Vacation Rental Turnover Operations (Housekeeping, Laundry, Inspections)

Business & Public Services/Real Estate Services (Brokerage, Property Management)/Vacation & Short-Term Rental Management

Keywords

• Luxury property management
• Vacation rental services
• Private concierge services
• Residence management
• Hospitality services

Headquarters

HQ city

Ciboure

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Property Management Commission: Commission-based revenue model where Hono Résidences charges percentage fees on rental amounts for property management services including listing management, guest check-in/out, and cleaning.
2. À la carte Services: Hourly-rate services for property maintenance, surveillance, and work coordination with local artisans. Charges €30/hour for maintenance tasks and 5% of contractor quotes for work coordination.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Hono Résidences manages residential vacation rentals and delivers private concierge services for property owners (Hôtes) and guests (Convives) in the Basque Country and Paris. The company provides end-to-end rental management—including listing creation, guest screening, check-in/out coordination, cleaning, linen maintenance, and weekly property checks during owner absences—combined with bespoke concierge offerings such as private drivers, in-residence chefs, restaurant reservations, and curated local activities. Services are sold either as an all-inclusive 20% commission package or as modular à la carte offerings with hourly or percentage-based pricing.

Product overview

Hono Résidences operates as a private luxury concierge and property rental management service serving the Basque Country and Paris regions of France. The company offers two interconnected service tiers: a comprehensive 'Forfait Gestion de Location' all-inclusive package at 20% commission covering end-to-end rental management, and an 'À la Carte' modular option allowing clients to purchase individual services à la carte. Both tiers are supported by the company's core Conciergerie Privée offering, which provides bespoke hospitality services including guest check-in, property preparation with eco-friendly products, and curated local experiences.

Differentiator

Problem solved

Functional benefit

Products and services

• Forfait Gestion de Location (Full-Service Rental Management Package) All-inclusive property rental management package priced at 20% of the rental amount. Covers listing creation, guest reservation management, residence preparation, guest check-in/out, concierge services during the stay, cleaning, linen maintenance, weekly property checks during owner absence, and mail forwarding.
• À la Carte (Modular Property Management Services) Modular rental management service allowing property owners to select individual services. Includes listing management (10% of rental), guest arrival coordination (5% of rental), deep cleaning (15% of rental), surveillance/maintenance (€30/hour), work coordination (5% of contractor quote), garden care, seasonal residence preparation, and closing.
• Conciergerie Privée (Private Concierge Service) Premium concierge service for hosts and guests, providing luxury property management, guest selection, eco-friendly cleaning, and bespoke experiences including private drivers, in-home chefs, restaurant reservations, and activity planning. Backed by team experience from Parisian palace concierge services.

Quantifiable outcome

• Announcement posted within 10 days of initial meeting

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Le Collectionist: Paris-based luxury vacation rental manager and concierge operator with curated villas across France and Europe. Closely comparable to Hono Résidences in target customer (luxury owners and affluent travelers), service bundle (property management + bespoke concierge), and pricing model (commission on rental).
• GuestReady: Short-term rental management company operating across Europe (including France) with a full-service model covering listing, cleaning, check-in, and guest support. Comparable in service architecture but uses a more standardized, tech-enabled operating model versus Hono's boutique hospitality positioning.
• Onefinestay: Premium short-stay rental management brand (acquired by Hyatt) offering full-service property management and hotel-style concierge in luxury residences. Comparable to Hono in its end-to-end management offering and luxury hospitality positioning, though operating at significantly larger scale and across more geographies.
• BnBSitter: French short-term rental concierge and management company operating nationally with a similar full-service offering (check-in, cleaning, linen, guest support). Closely comparable in geographic focus (France) and service menu, though typically positioned in the mid-market rather than the luxury niche Hono targets.
• Hostmaker: London-headquartered short-term rental management company with operations across European cities. Directly comparable in offering (full-service STR management for owners) and in target customer segment, though more city-focused (urban apartments) versus Hono's resort-residence emphasis.
• Villa Syndrome: French luxury villa rental agency and concierge based on the French Riviera with operations across premium French destinations. Comparable in luxury positioning, end-to-end owner service, and bespoke concierge for guests, though geographically centered on the South of France versus Hono's Basque Country / Paris focus.

Broad incumbents

• Airbnb Luxe: Airbnb's premium tier offering luxury vacation rentals with dedicated trip designers. A broad incumbent in the same end market as Hono Résidences — competing for the same affluent guests and owners — but operating as part of a global marketplace rather than as a local hospitality service provider.

Emerging players

• StayOne: Luxury vacation rental platform focused on high-end homes with concierge services. Comparable in customer profile (luxury owners and guests) and service ambition, but operates as a marketplace/listing model rather than a hands-on local property manager like Hono Résidences.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hono Résidences