concord food co-op

What concord food co-op does

Concord Food Co-op is a member-owned cooperative grocery retail business operating two physical storefronts in New Hampshire: a main store at 24 South Main Street in Concord and a subsidiary location, Kearsarge Cooperative Grocer, at 52 Newport Road in New London. The co-op is democratically governed and collectively owned by its member-shoppers, with a curated assortment focused on natural, local, organic, and fair-trade products sourced from hundreds of NH-made vendors and thousands of New England suppliers. As a non-profit entity, it has no external institutional investors, parent company, or public listing.

The product offering covers a traditional full-service grocery format with departmental departments including a bakery producing fresh breads, pastries, and seasonal pies; a hot bar and deli serving prepared foods at $13.99/lb and made-to-order paninis priced $9.95 to $11.95; bulk foods; a salad bar; and Boar's Head deli meats and cheeses. Beyond retail, the co-op operates a Buying Club that gives members wholesale access to over 22,000 SKUs through the foodclub.org platform, with a 7% checkout surcharge and Friday pickup logistics. The technology stack is conventional for a community grocer — a WordPress website, the Food Club online ordering platform, and standard e-commerce checkout — with no proprietary platforms, APIs, or mobile apps disclosed.

The business model combines retail grocery margins, member equity investments, Buying Club transaction surcharges (7%), and ancillary revenue from catering, bakery, and prepared foods. Member-facing programs include the Food For All initiative (a 10% discount for SNAP, WIC, Medicaid, and Free School Lunch recipients with four-year membership terms), member-only Co+op Deals promoted through bimonthly flyers and an email newsletter, Round-It-Up community donations, the Renewal Compost program, Co-op Kids Club, and the Inclusive Trade sourcing initiative. The co-op is affiliated with National Co+op Grocers (NCG) for shared services and go-to-market support.

Name

concord food co-op

Legal name

Concord Food Co-op

Website

https://concordfoodcoop.coop

Company type

Private

Operating status

Operating

Short description

Concord Food Co-op is a member-owned cooperative operating two natural foods grocery stores in Concord and New London, NH, offering local, organic, and fair-trade products alongside a bakery, hot bar, deli, bulk foods, a wholesale Buying Club, and catering services.

Ownership category

akta.pro rank

Product category

Natural & Organic Grocery Retail

NAICS

Other Specialty Food Retailers (44529), All Other Specialty Food Retailers (445298)

SIC

Retail-Grocery Stores (5411), Retail-Food Stores (5400)

akta.pro primary industry

Member-Owned Food Cooperatives (CRAHALAA)

akta.pro secondary industries

Food Co-ops with In-Store Prepared Foods & Deli (CRAHALAF), Farm-to-Consumer Cooperative Markets (Local Producer Co-ops) (CRAHALAG)

Keywords

• Natural grocery retail
• Cooperative grocery store
• Organic food retail
• Local food sourcing
• Wholesale buying club

Headquarters

HQ city

Concord

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Retail Grocery Sales: Primary revenue stream from retail sales of natural, organic, local, and fair-trade groceries, bakery items, hot bar foods, and prepared meals at both Concord and New London store locations.
2. Buying Club Membership Program: Members can place wholesale orders through the buying club at savings over retail rates. A 7% surcharge is added to buying club orders, providing additional revenue.
3. Membership Investment: Community members become member-owners through a membership investment. The Food For All program allows qualifying individuals to complete membership investment over four years instead of one year.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Concord Food Co-op operates a member-owned cooperative natural foods grocery retail business with two physical store locations in Concord and New London, New Hampshire. It sells natural, local, organic, and fair-trade groceries through in-store departments including bakery, hot bar and deli, bulk foods, salad bar, and produce, and it supplements retail with catering services and a member-exclusive wholesale buying club program.

Product overview

Concord Food Co-op is a consumer-owned cooperative grocery store offering a unified retail experience centered on natural, local, organic, and fair-trade foods. The co-op operates its main Concord, NH location and the Kearsarge Cooperative Grocer in New London, with departments including grocery, bakery, hot bar and deli, bulk department, and a salad bar. It supplements retail operations with member services like the Buying Club (wholesale ordering via Foodclub.org), community programs (Round-It-Up donations, Food For All discount program, Co-op Kids Club, Classes & Events), and sustainability initiatives (Renewal Compost Program, Inclusive Trade sourcing). The hot bar and in-house bakery produce prepared foods and specialty items including pies and catered meals.

Differentiator

Problem solved

Functional benefit

Products and services

• Concord Food Co-op Grocery Store A democratic, member-owned grocery store located at 24 South Main Street, Concord, NH, offering natural, local, organic, and fair-trade foods with in-store departments including bakery, hot bar and deli, bulk foods, salad bar, and produce.
• Kearsarge Cooperative Grocer A second, member-owned cooperative grocery store location in New London, NH at 52 Newport Road, smaller than the Concord store but offering the same natural, local, organic, and fair-trade product selection.
• In-House Bakery An in-house bakery department producing fresh breads, pastries, seasonal pies (apple, cherry, blueberry, pecan, pumpkin, chocolate cream), and specialty desserts for in-store and catering customers.
• Hot Bar & Deli Prepared foods counter offering daily hot bar items priced at $13.99/lb, weekend brunch bar, made-to-order grilled paninis ($9.95-$11.95), Boar's Head deli meats and cheeses, and a custom salad bar with greens, proteins, fruit, nuts, and toppings.
• Bulk Department A bulk foods section allowing customers to purchase oats, nuts, seeds, dried fruits, and pantry staples in custom quantities to reduce packaging waste and save money.
• Buying Club A member benefit program enabling co-op members to place wholesale orders and purchase over 22,000 items at bulk pricing through the Foodclub.org platform, with pickup at Concord (Friday 8am) or New London (Friday 12pm). A 7% surcharge is added at checkout; payment due at pickup.
• Catering Services Catering services for events, providing food prepared by the co-op's kitchen and bakery departments for community and private functions.
• Renewal Compost Program A compost service for organic waste diversion and sustainable waste management available to the co-op's community and shoppers.
• Thanksgiving Individual Meals Holiday prepared meals costing $29.99 plus NH meals tax, including turkey, potatoes, green beans, collard greens, and cranberry sauce for individual customers.
• Salad Bar A two-sided self-serve salad bar featuring greens, proteins, fruit, nuts, cheese, and other toppings for custom salads sold by weight.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• National Co+op GrocerscoreStrategic or Co-development PartnerConcord Food Co-op is affiliated with National Co+op Grocers (NCG), a co-op consortium that provides support, resources, and shared services for cooperative grocers across the United States. NCG enables access to shared recipe content from grocery.coop, co-op branding resources, and cooperative-to-cooperative support.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hanover Co-op Food Stores: A member-owned natural foods co-op operating multiple store locations in the Hanover/Lebanon NH region along the Connecticut River. Direct regional peer: same cooperative structure, same natural/organic positioning, overlapping customer base in the same NH/VT geography.
• Middlebury Natural Foods Co-op: A member-owned community co-op in Middlebury, VT featuring a deli, bakery, and natural/organic groceries. Direct comparable on cooperative governance, prepared foods, and small-town New England footprint.
• Brattleboro Food Co-op: A member-owned natural foods co-op in Brattleboro, VT serving a similar small-town New England community. Comparable across cooperative structure, product mix, prepared foods, and member-benefit programs.
• Littleton Food Co-op: A community-owned natural foods co-op in Littleton, NH. Closely comparable: same member-owned model, similar New Hampshire small-town footprint, similar natural/organic/local sourcing emphasis.
• Wheatsville Food Co-op: A member-owned natural foods co-op in Austin, TX with deli, bakery, and prepared foods. Comparable on cooperative structure, prepared foods departments, and natural/organic retail focus.
• Honest Weight Food Co-op: A member-owned natural foods co-op in Albany, NY operating a single storefront with deli and prepared foods. Comparable on member-driven model, prepared foods program, and natural/specialty focus.
• City Market (Onion River Co-op): A larger member-owned natural foods co-op in Burlington, VT with two stores, a full deli/hot bar, and robust community programs. Closely comparable in operating model, though somewhat larger in scale than Concord Food Co-op.
• Hunger Mountain Co-op: A community-owned food co-op in Waterbury, VT with a deli, bakery, and full-service natural foods grocery. Highly comparable on member-ownership, local sourcing, and community-program orientation.

Broad incumbents

• PCC Community Markets: The largest member-owned natural foods co-op in the US, operating ~15 stores across the Seattle area. Same cooperative structure and natural/organic positioning, but at a much larger scale and broader geographic footprint than Concord Food Co-op.

Others

• National Co+op Grocers (NCG): A cooperative consortium of natural foods co-ops providing shared services, branding, and supply-chain support. Concord Food Co-op is a member; NCG is comparable as an ecosystem/infrastructure partner rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ConcordFoodCoop
• Instagraminstagram.com/concordfoodcoop
• LinkedInlinkedin.com/company/concord-food-co-op-inc

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about concord food co-op