What Emmaus does

Emmaus is a 501(c)(3) non-profit organization founded in 1985 and headquartered in Haverhill, Massachusetts, that addresses homelessness across the Lower Merrimack Valley through a continuum of care spanning emergency shelter, permanent supportive housing, and integrated support services. The organization operates a 40-bed emergency shelter for single adults (Mitch's Place), shelter capacity for up to 41 families (Emmaus Family House), and 99 units of permanent affordable housing split across multiple properties serving formerly homeless individuals with disabilities (34 units), families (26 units), and elderly adults (21 units), including dedicated developments such as Gilead House, Bethel Transitional Housing, Emerson Hall Apartments, Evergreen Place, and the George C. Wadleigh Center. The D'Youville Center for Social Justice centralizes wraparound services including financial literacy, career services, parent empowerment programs, and weekly food distribution. Emmaus also leads the regional North Shore Coordinated Entry System for standardized assessment and referral.

The organization does not operate technology products; its core platform is physical infrastructure combined with human case management. Revenue is generated entirely through philanthropic and public funding channels: individual donations (monthly giving, major gifts, planned giving, stock gifts), corporate and foundation grants (United Way, regional banks, the Wadleigh Foundation, and others), federal and state government grants (HUD, HOPWA, state HOMEBASE), in-kind gifts exceeding $1 million annually, and signature fundraising events including Cycle for Shelter (raised $2.4M+ over 38 years), Spring Gala, and the Tree of Love holiday campaign. All client services are provided at no cost. Since inception, Emmaus has served more than 45,000 people, places roughly 300 individuals nightly across its programs, and reports placing 3,000+ families into permanent housing since 2010, with residents showing a 66% average increase in monthly income post-move-in.

Name

Emmaus

Legal name

Emmaus, Inc.

Website

https://emmausinc.org

Company type

Private

Founded year

1985

Operating status

Operating

Short description

Emmaus is a Haverhill, Massachusetts-based 501(c)(3) non-profit providing emergency shelter, 99 units of permanent supportive housing, prevention, and wraparound social services to individuals and families experiencing homelessness in the Lower Merrimack Valley.

Ownership category

akta.pro rank

Product category

Homelessness Services and Affordable Housing

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industry

Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Emergency shelter services
• Affordable housing programs
• Homelessness prevention services
• Supportive housing services
• Social services nonprofit

Headquarters

HQ city

Haverhill

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Individual Donations: Recurring and one-time donations from individuals, including monthly giving programs and major gifts.
2. Corporate and Foundation Gifts: Grants and gifts from corporations and foundations, including United Way, local businesses, and charitable foundations.
3. Government Grants: Federal and state funding including HUD grants, HOPWA grants, and state HOMEBASE program funds.
4. Planned Giving and Stocks: Bequests, stock gifts, and planned giving arrangements from donors.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Emmaus is a 501(c)(3) nonprofit that provides a continuum of care for people experiencing homelessness, including emergency overnight shelter (Mitch's Place for single adults and Emmaus Family House for families), 99 units of permanent supportive affordable housing, homelessness prevention and rapid rehousing assistance, and integrated support services (financial literacy, career services, parent empowerment, food distribution) through its D'Youville Center for Social Justice in Haverhill, Massachusetts.

Product overview

Emmaus is a 501(c)3 non-profit organization providing emergency shelter and affordable housing services in the Lower Merrimack Valley. The organization operates a continuum of care that includes emergency shelter at Mitch's Place (40-bed individual shelter) and Emmaus Family Shelter (41-family capacity), permanent supportive housing with 99 affordable units, prevention and rapid rehousing programs, and the D'Youville Center for Social Justice which offers integrated support services. Fundraising events including Cycle for Shelter, Spring Gala, and Tree of Love Campaign support the operational programs.

Differentiator

Problem solved

Functional benefit

Brands

• Mitch's Place: A 40-bed, year-round emergency shelter for single men and women offering temporary overnight shelter, meals, housing search assistance, employment assistance, and case management support.
• Emmaus Family House
• D'Youville Center for Social Justice
• Evergreen Place

Products and services

• Emergency Shelter (Mitch's Place and Emmaus Family Shelter) Emergency overnight shelter providing beds, meals, and case management for homeless individuals and families, including a 40-bed facility for single adults (Mitch's Place) and shelter for up to 41 families (Emmaus Family House).
• Prevention, Rehousing, and Stabilization Homelessness prevention services including landlord coordination for rent payments, rapid rehousing assistance, and stabilization support that helps families move from shelter into stable permanent housing. Includes the state HomeBASE program that prevents families from entering the shelter system.
• Affordable Housing (Permanent Supportive Housing) 99 units of permanent supportive affordable housing serving formerly homeless individuals with disabilities (34 units), families (26 units), and elderly adults (21 units) with rental subsidies and ongoing case management support.
• D'Youville Center for Social Justice Community center providing integrated services including parent empowerment workshops, financial wellness education, career services, health and wellness classes, weekly food and personal care item distribution, and skill-building programs for shelter guests and housing residents.

Quantifiable outcome

• 66% increase in monthly income for residents in permanent housing
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Budget BuddiescoreStrategic or Co-development PartnerPartnership to offer financial literacy classes to Emmaus clients through Christine's volunteer work with Budget Buddies program designed for women.
• Northern Essex Community CollegecoreStrategic or Co-development PartnerHost venue for Cycle for Shelter event and partner in community initiatives.
• Faith Groups (30+)coreStrategic or Co-development PartnerOver 30 faith groups supported Emmaus House when it first opened in 1987 and continue to provide volunteer and community support.

Scale indicators10 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Pine Street Inn: Boston-based nonprofit providing emergency shelter, permanent supportive housing, and workforce services for homeless individuals. Direct peer on service model and population; broader in scale but uses the same Massachusetts funding mechanisms.
• Father Bill's & MainSpring: Massachusetts-based nonprofit operating emergency shelter, prevention, and permanent supportive housing across the South Shore. Directly comparable to Emmaus on continuum-of-care model, target population (homeless individuals and families), and Massachusetts funding environment (HUD, HomeBASE).
• Housing Families Inc. Malden, MA-based nonprofit offering emergency shelter, transitional housing, and permanent supportive housing for homeless families. Directly comparable on family-focused continuum-of-care model and Massachusetts state funding model (HomeBASE, RAFT).
• Boston Health Care for the Homeless Program: Greater Boston nonprofit delivering health care, shelter-based clinics, and supportive housing for individuals experiencing homelessness. Comparable mission, target population, and funding mix (federal grants, donations, hospital partnerships); healthcare emphasis differentiates but the housing continuum is directly parallel.
• Harborlight Community Partners: Beverly, MA-based nonprofit providing emergency shelter (especially for families), permanent supportive housing, and homelessness prevention on the North Shore. Geographic neighbor to Emmaus with directly overlapping catchment, service portfolio, and funder relationships.
• Heading Home: Greater Boston homeless services nonprofit providing emergency shelter, permanent supportive housing, and prevention. Operates the Boston Coordinated Entry System, paralleling Emmaus's leadership of North Shore Coordinated Entry. Same mission, same funder mix, and same Massachusetts operating context.
• The Haven Project (formerly Project Hope): Massachusetts-based nonprofit providing shelter, housing, and supportive services to homeless women and children. Direct peer on family-focused emergency shelter and supportive housing model in the same Massachusetts funding environment.

Regional players

• Massachusetts Coalition for the Homeless: Statewide advocacy and direct-service nonprofit focused on homelessness prevention in Massachusetts. Comparable on mission (ending homelessness in Massachusetts) and on leveraging state funding streams; primarily an advocacy and prevention organization rather than shelter operator.
• Community Action Inc. Haverhill-based anti-poverty nonprofit providing housing assistance, fuel assistance, and case management across the Merrimack Valley. Geographic overlap and overlapping service lines (housing stabilization, homelessness prevention), though broader anti-poverty mission rather than shelter-focused.

Broad incumbents

• Catholic Charities of the Archdiocese of Boston: Large Massachusetts faith-based nonprofit operating shelter programs (e.g., St. Francis House), family services, and housing programs. Much broader scope than Emmaus but directly comparable on emergency shelter, family housing, and case management services for low-income populations in Massachusetts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights1 record

Customer concentration

• YouTubeyoutube.com/channel/UCbK0ZlK_5r3sS8qmpv1Z4tw
• Facebookfacebook.com/emmausinc
• LinkedInlinkedin.com/company/emmausinc
• Instagraminstagram.com/emmausinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emmaus