angus and coote

What angus and coote does

Angus & Coote (legal entity Angus & Coote Pty Ltd) is an Australian jewellery and watch retailer founded in 1895, operating physical retail stores across Australia and an e-commerce storefront at anguscoote.com.au. Confirmed locations include showrooms in Hervey Bay, Bundaberg, Buddina, Maroochydore, Caloundra, and Gympie, with online orders dispatched from a Sydney support office. The company serves individual retail consumers purchasing jewellery and watches for personal use or for gifting occasions such as engagements, weddings, anniversaries, and birthdays. It does not ship internationally and operates only within Australia.

The core product portfolio consists of jewellery (rings, necklaces, bracelets, and earrings) sourced globally, and watches from multiple branded partners (with brand selection varying by store). Supporting products include physical and electronic gift cards — e-gift cards available online between $20 and $200, valid for 36 months — and the Jewellery Care Plan, a paid protection product for jewellery over $200 available as 3-year or 10-year terms covering inspection, cleaning, ring sizing, stone tightening, rhodium plating, refinishing, and other repairs. The technology stack is a standard e-commerce platform with integrations for Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, Afterpay, ZIP, and Australia Post delivery (including standard, express, PO Box, and 24/7 Parcel Locker options), with reCAPTCHA used for contact-form security. A Wish List feature and VIP email membership program round out the digital feature set.

The business model is direct-to-consumer multi-channel retail. The dominant revenue stream is one-off retail sales of jewellery and watches; secondary recurring revenue comes from the Jewellery Care Plan subscription product. Payment flexibility is provided through Afterpay (for online orders $100–$1,000) and ZIP. Marketing relies on the website, the email/VIP program, and print catalogue distribution. Angus & Coote is privately held with no disclosed parent company, institutional investors, or funding rounds, and no public revenue figures are available in the source material.

Name

angus and coote

Legal name

Angus & Coote Pty Ltd

Website

https://anguscoote.com.au

Company type

Private

Founded year

1895

Operating status

Operating

Headcount range

1–10 employees

Short description

Angus & Coote is a 130-year-old Australian jewellery and watch retailer operating physical stores across Australia and an e-commerce platform, selling rings, necklaces, watches, gift cards, and a jewellery care plan to individual consumers.

Ownership category

akta.pro rank

Product category

Retail Jewellery and Watches

NAICS

Jewelry Retailers (458310)

SIC

Retail-Jewelry Stores (5944)

akta.pro primary industry

Fine Jewelry Retail (Precious Metals & Gemstones) (CRAKAGAA)

akta.pro secondary industry

Jewelry, Watches & Luxury Goods Online Retailers (CRAFADAN)

Keywords

• Jewellery retail
• Watch retail
• Gift cards
• Jewellery care plans
• Branded timepieces

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Retail Sales - Jewellery: Revenue generated from direct retail sales of jewellery products including rings, necklaces, bracelets, and earrings through physical stores and online store. Products are sourced globally.
2. Retail Sales - Watches: Revenue from sales of watches across multiple branded partners. Watch brands vary by store location.
3. Jewellery Care Plan: Optional care plan sold at point of purchase for jewellery items over $200, covering repairs and services for 3 or 10 years.
4. Gift Cards: Prepaid stored value cards available as e-gift cards (purchased online) or physical gift cards (purchased in-store). Gift cards expire 36 months from purchase date.
5. Ring Sizing and Engraving Services: Ring sizing services available in-store for additional fees. Engraving is not currently offered.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Angus & Coote is an Australian jewellery and watch retailer operating brick-and-mortar stores across Australia and an e-commerce online store. The company sells rings, necklaces, bracelets, earrings, and watches sourced globally, complemented by gift cards, a Jewellery Care Plan, and in-store ring sizing services.

Product overview

Angus & Coote is an Australian jewellery and watch retailer operating physical stores and an online e-commerce platform. The core product portfolio consists of jewellery (rings, necklaces, bracelets, earrings) and watches, sourced globally. Supporting products include Gift Cards (available as physical cards sold in-store or E-Gift Cards sold online), and the Jewellery Care Plan (a paid protection service for items over $200 covering repairs and maintenance). The Wish List feature enables online customers to save and share product preferences.

Differentiator

Problem solved

Functional benefit

Products and services

• Jewellery Jewellery items including rings, necklaces, bracelets, and earrings sourced from around the world. Rings default to size 'O' for ladies, 'W' for men, and 'G' for kids unless otherwise stated. Sold to individual consumers through physical stores and the online store.
• Watches Watches from various brands available at select store locations. Specific watch brands stocked vary by store. Sold to individual consumers for personal use or as gifts.
• Gift Cards Pre-paid stored value cards available as E-Gift cards (purchasable online, emailed to recipient) or physical gift cards (purchasable in-store only). E-Gift cards have a minimum value of $20 and maximum of $200 online; valid for 36 months from purchase date.
• Jewellery Care Plan A protection and maintenance plan available for jewellery items over $200, purchasable in-store within 2 weeks of purchase. Covers repairs and services including inspection, cleaning, ring sizing, clasp replacement, rhodium plating, chain soldering, earring repair, stone tightening, refinishing, and polishing. Available as 3-year or 10-year plans.
• Ring Sizing Service In-store ring sizing service available for additional fees, allowing customers to adjust ring sizes after purchase.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Partnerships

Two partnerships are on record, tiered core.

• Australia PostcoreOthersAustralia Post handles all domestic delivery for Angus & Coote online orders. Services include standard and express post delivery, PO Box delivery, and 24/7 Parcel Locker options. All deliveries require signature upon receipt.
• AfterpaycoreTechnology or IntegrationAfterpay offers buy now pay later services allowing customers to pay in four equal instalments over 6 weeks. Available for online orders between $100-$1000. No additional cost if payments are made on time.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Pandora: Global jewellery brand with extensive physical and online retail presence including branded stores inside Australian shopping centres; competes for the same gifting and self-purchase occasions as Angus & Coote.
• Tiffany & Co. Global luxury jewellery incumbent with flagship stores and online channel; competes at the higher end of Angus & Coote's assortment for engagement and milestone gifting.
• Swarovski: Global crystal and jewellery brand with own-brand boutiques and department-store concessions worldwide, competing in the gifting and affordable-luxury jewellery segment where Angus & Coote also operates.

Direct peers

• Michael Hill: Trans-Tasman specialty jewellery retail chain operating physical stores and an online store, selling rings, necklaces, bracelets, earrings and watches - directly comparable omnichannel model to Angus & Coote.
• Prouds the Jewellers: Australia-wide chain of jewellery stores with an online storefront, offering diamond jewellery, watches and giftware under a multi-store retail model that mirrors Angus & Coote's footprint and customer base.
• Blue Nile: Online-first diamond and fine jewellery retailer with global shipping; directly comparable to Angus & Coote's e-commerce channel for diamond and engagement-jewellery purchases, with no physical-store overhead.
• Goldmark: Australian fashion and fine jewellery chain with physical stores and e-commerce, targeting similar value-oriented jewellery buyers across malls - directly overlapping in assortment and price band.
• Lovisa Holdings: ASX-listed fast-fashion jewellery retailer with hundreds of physical stores and global e-commerce; overlaps Angus & Coote in mall-based jewellery retail and gifting occasions, though skews more trend/fashion.

Regional players

• Zales: Large US-focused specialty jewellery chain with mall-based stores and online sales; comparable assortment and customer use cases (engagement, anniversary, gifting) but geographically separate from Angus & Coote's Australian footprint.

Others

• Coles / Wesfarmers (jewellery concessions ecosystem): Australian mass-market retailers and shopping-centre operators that host jewellery concessions and gift-card programs; adjacent channel participants rather than direct competitors, but influence the broader jewellery-and-gift retail ecosystem Angus & Coote operates in.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/angusandcoote
• LinkedInlinkedin.com/company/angus-coote

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about angus and coote