city of bettendorf

What city of bettendorf does

The City of Bettendorf is a municipal government entity established in 1903, located in Scott County, Iowa, serving a population of more than 39,000 residents across 33 square miles. It operates as a comprehensive local government providing public safety (Fire Department with ISO 3/3Y rating handling 5,434 emergency responses annually across three staffed stations), public transportation (Bettendorf Transit with three fixed routes, ADA paratransit, and the SPOT real-time tracking app), parks and recreation (23+ miles of bike trails, Community Center, Palmer Hills Golf Course, Family Museum, and Bettendorf Community Band), utility services (sewer, garbage, and stormwater billing via Oracle Cloud platform), and community development functions including rental housing inspection.

The city's technology infrastructure is built on a stack of commercial SaaS platforms including Oracle Cloud for utility billing, SeeClickFix for citizen issue reporting, ActiveNet for recreation registration, ArcGIS for infrastructure monitoring, IonWave for procurement, and Revize for content management. Transit services leverage the ETA SPOT application for real-time bus tracking. The city maintains environmental stewardship programs through the Conservation Committee, holding 30 consecutive years of Tree City USA designation and Bee City USA affiliation since 2025.

Revenue is generated through a diversified municipal model including recurring utility fees (sewer billed per water usage, garbage per cart size, stormwater per equivalent runoff unit), license and permit fees, transit fares ($1.50 per ride with free service for veterans, college students, and K-12 students), recreation program fees, and tax revenue. The city contracts fire and emergency services to neighboring jurisdictions (City of Panorama Park, Scott County Benefited Fire District #1) and partners with River Bend Transit for paratransit services. Marketing and citizen engagement occurs through the city's website, social media channels (Facebook, Twitter/X, YouTube, LinkedIn, Nextdoor), email newsletters, and community events.

Name

city of bettendorf

Legal name

City of Bettendorf

Website

https://bettendorf.org

Company type

Private

Founded year

1903

Operating status

Operating

Short description

City of Bettendorf is a municipal government in Scott County, Iowa, serving over 39,000 residents with public safety, transit, utility billing, parks and recreation, and environmental stewardship services across 33 square miles.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Bus and Other Motor Vehicle Transit Systems (485113), Fire Protection (922160), Water, Sewage and Other Systems (2213), Administration of Environmental Quality Programs (9241)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Local Transportation, Parking & Mobility Administration (BPAIACAM), Missed Pickup, On-Call & Supplemental Route Services (BPALAAAJ), Emergency Traffic Control & Scene Management (Lane Closures, Detours, TTC) (TLAJAJAG)

Keywords

• Municipal government services
• Public safety services
• Public transportation
• Utility billing services
• Parks and recreation

Headquarters

HQ city

Bettendorf

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Utility Fees (Sewer, Garbage, Stormwater): Residential utility accounts billed quarterly (January, April, July, October); Commercial accounts billed monthly. Sewer charges based on water usage readings from Iowa American Water.
2. Licenses and Permits: Business licenses, rental licenses, building permits, dog licenses ($3 spayed/neutered, $25 unaltered), bike licenses ($1).
3. Transit Fares: Fixed route and paratransit services with cash fares, punch passes, and monthly passes. Free fares for veterans (with valid VA Card), college students (with school ID), and K-12 students traveling to/from school.
4. Recreation Program Fees: Parks & Recreation programs including summer camps, roller skating parties ($5), line dancing ($5), and Family Museum admissions ($6 Mondays). Revenue supports parks maintenance and recreation operations.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels9 records

Core offering

The City of Bettendorf operates municipal government services delivering public safety (Fire Department with ISO 3/3Y rating), public transportation (Bettendorf Transit with fixed routes and ADA paratransit), utility billing (sewer, garbage, and stormwater), parks and recreation (parks, trails, community center, golf course, recreation programs), environmental programs (Conservation Committee, Bee City USA, MS4 stormwater management), and community facilities (Family Museum and Public Library). Services are delivered to residents and businesses through City Hall walk-in services, online portals, and community facilities.

Product overview

The City of Bettendorf operates as a municipal government providing a comprehensive portfolio of public services organized across multiple departments. The core service ecosystem includes public safety (Fire Department with ISO 3/3Y rating), transportation (Bettendorf Transit with fixed routes and ADA paratransit), parks and recreation (parks, trails, community center, Palmer Hills Golf Course, Bettendorf Community Band), utility services (sewer, garbage, stormwater billing), environmental programs (Conservation Committee, Bee City USA, Stormwater MS4 management), and community facilities (Family Museum, Public Library). The Parks & Recreation Department also offers add-on programs like the Park Ambassadors Volunteer Program and seasonal events including the annual 4th of July Celebration. Utility billing services connect to Oracle Cloud for online payments, while recreation programs use ActiveNet for registrations, and transit services offer real-time tracking via the SPOT app.

Differentiator

Problem solved

Functional benefit

Brands

• SPOT: Free transit tracking website and app allowing real-time bus tracking, up-to-the-minute arrival times, customizable alerts, and navigation of multiple stops and routes
• Bee City USA

Products and services

• Bettendorf Fire Department Professional combination fire department delivering fire suppression, emergency medical services, rescue operations, hazardous materials response, fire prevention, and public education to the City of Bettendorf, City of Panorama Park, and 1/3 of Scott County Benefited Fire District #1. ISO rating 3/3Y.
• Bettendorf Transit Public transportation system offering three fixed routes (Red, Blue, Purple) with hourly Monday-Friday 6am-7pm and Saturday 8:30am-5:30pm service, ADA paratransit door-to-door service, and Dial-A-Bus. Connects to Davenport Citibus and Rock Island MetroLINK systems. Free fares for veterans, college students, and K-12 students.
• Parks & Recreation Department Programs Municipal parks and recreation service managing parks, 23+ miles of bike trails, the Bettendorf Community Band, Park Ambassadors volunteer program, Palmer Hills Golf Course, recreation programs including summer camps, roller skating, line dancing, and seasonal community events such as the 4th of July Celebration, Summer Happenings, Farmers Market, Music in the Park, and Movies in the Park.
• Utility Billing Services Municipal utility billing for sewer (based on Iowa American Water usage readings), garbage collection (32/64/95 gallon cart options), and stormwater management (per ERU equivalent runoff unit). Residential customers billed quarterly; commercial customers billed monthly. Includes online payment portal at bettendorf.org/paymybill and Sewer Credit Program for irrigation systems.
• Bettendorf Community Center Municipal recreation facility offering fitness programs, community events, meeting spaces, and indoor concert venues including the home of Bettendorf Community Band indoor concerts.
• Family Museum Interactive children's museum at the Bettendorf Learning Campus featuring exhibits, dance programs, summer camps, and educational activities for families. $6 Monday admission pricing available.
• Bettendorf Public Library Municipal library offering digital content access 24/7, summer reading programs, the summer concert series, and educational community programs.
• Stormwater Management Program Municipal Separate Storm Sewer System (MS4) program administered under Iowa DNR permit, managing stormwater runoff through public education, illicit discharge detection, construction site erosion control, post-construction management via detention basins and best management practices, and pollution prevention/good housekeeping.
• Rental Housing Inspection Program Mandatory rental property registration and inspection program ensuring residential rental structures comply with Bettendorf city code. Landlords must hold current registration and pass inspection before renting property.
• Bettendorf Conservation Committee and Bee City USA Program Volunteer committee partnered with Parks & Recreation and Public Works to conserve natural areas through Wildlife Wednesdays educational program, Adopt a Storm Drain program, and Bee City USA initiative including native plantings for pollinator conservation.

Quantifiable outcome

• 5,434 emergency responses annually covering fire, EMS, rescue, and hazmat
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

13 partnerships are on record, tiered core and minor.

• River Bend TransitcoreImplementation/ SI/ Consulting PartnerCity of Bettendorf contracts with River Bend Transit to provide door-to-door paratransit service for elderly and disabled Bettendorf residents who are unable to use regular fixed route transit and live within 3/4 mile of existing bus routes.
• Davenport CitibuscoreStrategic or Co-development PartnerBettendorf Transit connects to Davenport Citibus transit system, supporting regional transportation network and local economy of the Quad Cities.
• Rock Island MetroLINKcoreStrategic or Co-development PartnerBettendorf Transit connects to Rock Island MetroLINK transit system, supporting regional transportation network and vibrant quality of life for the Quad Cities region.
• Scott County Fire Departments (Mutual Aid)coreStrategic or Co-development PartnerBettendorf Fire Department has mutual-aid agreements with all fire departments in Scott County and most in Rock Island County, enabling additional personnel and equipment coordination during emergencies.
• Xerces Society for Invertebrate ConservationminorStrategic or Co-development PartnerNonprofit organization that developed the Bee City USA initiative. City of Bettendorf affiliated in 2025-2026 as third city in Iowa to achieve Bee City USA designation.
• Blackhawk Bank & TrustminorGTM or Marketing PartnerSponsor of Movies in the Park event series at Veterans Memorial Park.
• UnityPoint Health TrinityminorGTM or Marketing PartnerSponsor of Movies in the Park event series.
• Friends of Bettendorf Parks & Recreation FoundationminorGTM or Marketing PartnerNonprofit foundation supporting Parks & Recreation Department. Partners on Cars & Coffee events and co-sponsor of Movies in the Park.
• TBK BankminorGTM or Marketing PartnerSponsor of Bettendorf Public Library Summer Concert Series.
• Bettendorf Rotary ClubminorGTM or Marketing PartnerSponsor of Bettendorf Public Library Summer Concert Series.
• Bettendorf Lions ClubminorGTM or Marketing PartnerSponsor of Music in the Park ice cream social hosted by Bettendorf Community Band.
• Rivermont CollegiateminorStrategic or Co-development PartnerBettendorf Community Band rehearses weekly at Rivermont Collegiate (1821 Sunset Drive, Bettendorf).
• Iowa American WatercoreStrategic or Co-development PartnerWater provider for Bettendorf. Sewer charges are based on water usage readings provided by Iowa American Water. All Start/Stop service requests must be made directly with Iowa American Water.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• MetroLINK (Rock Island Mass Transit): Rock Island's fixed-route transit system with which Bettendorf Transit connects for regional service. Operates comparable bus-based urban transit with real-time tracking and ADA paratransit, the same product mix Bettendorf delivers.
• Scott County, Iowa: County government covering the same territory as Bettendorf, with overlapping public safety, EMS, public health, and emergency management functions. Bettendorf Fire serves portions of Scott County through interlocal agreement, making this a closely coordinated peer.
• Davenport Citibus: Davenport's fixed-route public bus system, with which Bettendorf Transit interconnects for regional mobility. Operates the same urban bus transit use case with ADA and paratransit components, directly comparable to Bettendorf's three-route system.
• River Bend Transit: Regional transit provider that Bettendorf contracts with to deliver door-to-door ADA paratransit and Dial-A-Bus service. Operates the same paratransit use case Bettendorf relies on, with direct operational integration.
• City of Rock Island, Illinois: Quad Cities peer across the Mississippi River offering parallel municipal services including MetroLINK transit, fire, parks, and recreation. Bettendorf Transit connects directly into Rock Island's MetroLINK system, making service offerings and rider characteristics closely comparable.
• City of Davenport, Iowa: Adjacent Quad Cities municipality providing the same portfolio of municipal services — transit (Citibus), fire, parks, utilities, and community development — and Bettendorf's fixed routes connect directly into Davenport's transit system. Most direct geographic peer in the Quad Cities.
• City of Moline, Illinois: Quad Cities municipality of comparable scale providing the same mix of fire, transit, parks, and community development services. Comparable population size, ISO-rated fire department, and regional transit participation make this a directly comparable municipal peer.

Regional players

• City of Muscatine, Iowa: Iowa municipality of broadly comparable population size (~23,000–25,000) providing the same municipal service portfolio — fire, transit, parks, utilities, and community development. Comparable in scale and service mix but operates in a different regional economy.
• City of LeClaire, Iowa: Adjacent Scott County municipality of smaller scale providing fire protection, parks, and community services. Comparable service mix but smaller scale and operating in Bettendorf's immediate geography, making it a regional rather than direct competitive peer.

Others

• Iowa American Water: Regulated water utility supplying potable water to Bettendorf residents; Bettendorf's sewer charges are calculated from Iowa American Water meter readings. Adjacent infrastructure provider that Bettendorf depends on but does not compete with.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/BettendorfIA
• YouTubeyoutube.com/c/CityofBettendorfIowa
• Facebookfacebook.com/officialbettendorf
• LinkedInlinkedin.com/company/cityofbettendorf/mycompany

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about city of bettendorf