Excellence In Care FDC

What Excellence In Care FDC does

Excellence In Care FDC (Excellence In Care Pty Ltd, ABN 13 153 612 652) is a privately owned, family-operated Family Day Care (FDC) coordination service headquartered in Camira, Queensland, Australia, founded in 2011. The company acts as an approved FDC scheme coordinator, recruiting, vetting, and supporting a network of 80+ qualified home-based educators across South-East Queensland and North Queensland (Brisbane, Ipswich, Gold Coast, Mackay, Moranbah, Dysart, Townsville, and surrounding suburbs). It matches families seeking early childhood education and care with educators in the network, handles Child Care Subsidy (CCS) administration, and provides ongoing training, home visits, and quality assurance.

The technology stack is built on the third-party HubWorks platform, which provides paperless CCS management, attendance tracking, invoicing, and accounting, supplemented by the EDUCATE module for educator programming and observations, and the HubHello mobile app for real-time family communication. Excellence In Care layers its own proprietary FELL (Foundations for Excellence in Learning and Life) curriculum, aligned with Australia's Early Years Learning Framework (EYLF), on top of this stack for exclusive use by its educators. The company also operates a phpBB-based educator forum (97 registered members) and offers a free RARE training program.

Revenue is generated through educator participation fees and government-administered Child Care Subsidy processing, billed monthly. Specific fee structures are not publicly disclosed, but the company positions itself as lower-cost than most competitors with no start-up fees for transferring educators. In 2020, the service was rated 'Exceeding National Quality Standards' by ACECQA, a credential above the regulatory baseline. The company is bootstrapped, has no external investors, and serves a fragmented base of families and individual educators across Queensland with no disclosed enterprise or institutional customers.

Name

Excellence In Care FDC

Legal name

Excellence In Care Pty Ltd

Website

https://excellenceincare.com.au

Company type

Private

Founded year

2011

Operating status

Operating

Short description

Excellence In Care FDC is a privately owned, family-operated Family Day Care coordination service in Queensland, Australia, matching families with a network of 80+ qualified home-based educators and providing training, compliance, and CCS administration under its proprietary FELL curriculum and HubWorks platform.

Ownership category

akta.pro rank

Product category

Family Day Care Services

NAICS

Child Care Services (62441), Educational Services (611)

SIC

Services-Child Day Care Services (8351)

akta.pro primary industry

Preschool-Age Home Daycare (3–5 years) (EDACAEAE)

akta.pro secondary industry

Toddler Home Daycare (18–36 months) (EDACAEAD)

Keywords

• Family day care
• Early childhood education
• Home-based childcare
• Child care coordination
• Educator support services

Headquarters

HQ city

Camira

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Family Day Care Coordination Services: Excellence In Care coordinates Family Day Care services by matching families with educators and providing administrative support, training, and quality assurance. The scheme earns revenue through educator participation fees and government-approved childcare subsidies.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Excellence In Care FDC is an approved Family Day Care scheme provider that coordinates home-based early childhood education and care across South-East and North Queensland. The company recruits, trains, and supports a network of 80+ qualified home-based educators, matching families seeking childcare with educators in their local area, while providing administrative, training, and quality assurance support. It delivers its proprietary FELL curriculum aligned with the EYLF and manages Child Care Subsidy (CCS) processing through the HubWorks platform.

Product overview

Excellence In Care FDC operates as a Family Day Care coordination unit offering a unified service model centered on HubWorks, an all-in-one childcare management platform. The core offering includes HubWorks for attendance, invoicing, and CCS management; HubHello as the family-facing mobile app for real-time updates; and EDUCATE for educator programming and observations. Supporting these are the Excellence In Care Forums for community engagement and the Foundations for Excellence in Learning and Life (FELL) curriculum program, all integrated under the HubWorks ecosystem to serve families and educators across South-East Queensland and North Queensland.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Day Care Coordination Service Approved Family Day Care scheme coordination service that recruits, trains, and supports home-based educators, matches families with educators in their local area across South-East and North Queensland, manages Child Care Subsidy processing, and provides ongoing administrative, training, and quality assurance support.
• Foundations for Excellence in Learning and Life (FELL) Program

Quantifiable outcome

• Rated Exceeding National Quality Standard (NQS)

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• HubWorkscoreTechnology or IntegrationHubWorks is a third-party software provider used by Excellence In Care for their child care management system. The platform enables paperless Child Care Subsidy (CCS) management, attendance tracking, invoicing, and accounting. Weekly CCS payments are facilitated through this system.
• Family Day Care AustraliaminorOthersNational peak body which supports, enhances and resources family day care services. Excellence In Care likely maintains membership and alignment with industry standards set by this body.
• Family Day Care Queensland AssociationminorOthersState peak body for Family Day Care in Queensland that builds capacity of the Family Day Care community by assisting Services, Educators and Families.
• ACECQAcoreOthersAustralian Children's Education & Care Quality Authority provides national leadership in promoting quality and continuous improvement in early childhood education and care. Excellence In Care undergoes assessment and rating through ACECQA.

Scale indicators4 records

Expansion highlights4 records

Broad incumbents

• KU Children's Services: One of Australia's largest not-for-profit early childhood education providers. Operates in the same regulatory and subsidy framework as Excellence In Care and serves overlapping family segments across multiple states.
• Affinity Education: National early childhood education operator with a portfolio of childcare centers across Australia. Comparable to Excellence In Care as a broad incumbent in the same end market, but with a primarily center-based model rather than FDC coordination.
• Guardian Childcare & Education: National premium early childhood education operator. Overlaps with Excellence In Care on target customer (young families seeking quality care) and regulatory framework, but operates a center-based model nationally.
• G8 Education: One of Australia's largest listed early childhood education operators with hundreds of centers. A scaled incumbent competing for the same family/caregiver demand pool, though primarily center-based rather than home-based.
• Only About Children: Integrated early childhood education provider combining childcare centers with health and wellness services. Comparable target market and quality positioning to Excellence In Care, but a much broader, multi-service platform.
• The Benevolent Society: Large Australian not-for-profit delivering early learning services alongside family support programs. Comparable mission-driven approach and customer base (vulnerable and working families), though operating a broader social services portfolio.
• SDN Children's Services: Not-for-profit early childhood education provider operating centers across Australia. Comparable in mission-driven positioning and regulatory environment, though primarily center-based rather than FDC.

Direct peers

• C&K (Creche and Kindergarten Association): Queensland-headquartered early childhood education provider that includes Family Day Care coordination. Closest geographic and operating-model peer to Excellence In Care, operating in the same state with a similar FDC scheme structure.
• Goodstart Early Learning: Australia's largest early learning provider and one of the largest operators of Family Day Care services. Directly comparable to Excellence In Care as both coordinate and deliver FDC, but at much greater national scale.

Regional players

• Kids Academy Early Learning: Smaller regional early learning operator with a presence in Queensland. Comparable scale and family-ownership positioning to Excellence In Care, though operating center-based rather than FDC coordination.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/EICFDC
• YouTubeyoutube.com/channel/UCrIkkU27ZFpZEGYmR2LsW4w
• Facebookfacebook.com/ExcellenceInCareFamilyDaycare
• LinkedInlinkedin.com/company/excellence-in-care-fdc
• Instagraminstagram.com/excellenceincare

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Excellence In Care FDC