diakonisches werk

What diakonisches werk does

Diakonisches Werk der Evangelischen Kirche der Pfalz (DBA: Diakonie Pfalz) is a non-profit church welfare organization founded in 1968 and headquartered in Speyer, Germany, operating as the largest church-wide agency of the Evangelical Church of the Palatinate (Evangelische Kirche der Pfalz). It delivers a broad portfolio of social services across the Pfalz, Saarpfalz, and wider Rhineland-Palatinate regions through a distributed network of 70+ Häuser der Diakonie counseling centers, ambulatory care social stations (Sozialstationen), residential care facilities, multi-generation community centers (Mehrgenerationenhaus), Protestant daycare centers (Kindertagesstätten), and 35 Pflegestützpunkte care support points. Service lines span life-crisis counseling, debt and insolvency advice, pregnancy and conflict counseling, addiction counseling (including the DigiSucht digital offering), family/children/youth services, support for women facing violence, refugee and migrant psychosocial support, disability services, and hospice and palliative care.

The underlying technology stack is intentionally non-proprietary and low-complexity: a TYPO3 CMS website, Zoom for virtual counseling, and the Twingle donation processing platform, supplemented by a growing set of digital counseling channels (digitale Schuldner-, Sucht-, Schwangerschafts-, and Frauenberatung) and an online continuing-education portal (fortbildungen.diakonie-pfalz.de). There is no mobile app, no public API, no disclosed AI/ML capability, and no proprietary technology products. Revenue mechanics are those of a hybrid-funded German welfare organization: core subsidies from the Evangelische Kirche der Pfalz and government social-service contracts (SGB funding), charitable donations processed through Twingle, membership contributions from 270 affiliated Krankenpflegevereine nursing associations, and fee-based professional training (e.g., Mental Health First Aid course at EUR 240). The organization also funnels fundraising into affiliated programs such as Brot für die Welt, Diakonie Katastrophenhilfe, and Hoffnung für Osteuropa, and coordinates regional humanitarian response through the Arbeitskreis Ukraine-Pfalz. Approximately 255 employees work in its own facilities, supplemented by extensive volunteer engagement across the church network.

Name

diakonisches werk

Legal name

Diakonisches Werk der Evangelischen Kirche der Pfalz

Website

https://diakonie-pfalz.de

Company type

Private

Founded year

1968

Operating status

Operating

Short description

Diakonie Pfalz is the non-profit social welfare agency of the Evangelical Church of the Palatinate, operating 70+ counseling centers, ambulatory and residential care services, daycare centers, and care support points across Rhineland-Palatinate, serving vulnerable individuals including those in crisis, the elderly, refugees, and families with children.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241), Other Individual and Family Services (624190)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Faith-Based / Nonprofit Assisted Living Providers (HLADABAH)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGACAG), Palliative Care, Hospice & Serious Illness Support (BPAGACAK), Disability Services & Independent Living Support (BPAGAEAG), Nonprofit / Faith-Based CCRCs (HLADAEAC), Palliative Care Clinics & Outpatient Programs (HLADAHAF)

Keywords

• Social welfare services
• Counseling services
• Elderly care
• Humanitarian aid
• Social services

Headquarters

HQ city

Speyer

HQ country

Germany

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Church and Public Funding: Core funding from the Evangelical Church of the Palatinate and public social service contracts. The organization receives government funding for various social welfare programs.
2. Donations: Charitable donations from individuals, church congregations, and companies. Donation collection through Twingle online platform.
3. Training and Education Services: Fee-based professional training and continuing education programs (Fortbildungen) offered to social service professionals and volunteers.
4. Membership Contributions: The 270 nursing care associations (Krankenpflegevereine) contribute financially to the organization's operations through membership fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Diakonisches Werk Pfalz is a non-profit Protestant church welfare organization that delivers social counseling (life, debt, pregnancy, addiction, family, women, and refugee counseling), ambulatory and residential elderly care, hospice and palliative care, Protestant daycare (Kindertagesstätten), professional training programs, volunteer services (FSJ/BFD), and humanitarian disaster relief through Diakonie Katastrophenhilfe. Services are delivered both digitally (online counseling platforms) and in-person through approximately 70 Häuser der Diakonie counseling centers and ambulatory social stations across the Palatinate region of Germany.

Product overview

Diakonie Pfalz (Diakonisches Werk der Evangelischen Kirche der Pfalz) is a comprehensive social welfare organization offering a broad portfolio of social services rather than a single unified technology product. The organization operates multiple service divisions: (1) Counseling Services including social/life counseling, debt counseling, pregnancy counseling, addiction counseling (DigiSucht), and family/child/youth counseling; (2) Care Services including ambulatory care/social stations and residential care facilities; (3) Special Support Services for women, refugees, people with disabilities, and hospice/palliative care; (4) Community Services including multi-generation houses and community-based social work (Gemeinwesendiakonie); (5) Childcare through Protestant daycare centers (Kindertagesstätten); (6) Education and Training via the Fortbildungsportal; and (7) Volunteer Programs (Freiwilligendienste FSJ/BFD and Ehrenamt). Many services are available in both digital and in-person formats. The organization operates through the 'Häuser der Diakonie' (Houses of Diakonie) network across the Pfalz and Saarpfalz regions.

Differentiator

Problem solved

Functional benefit

Brands

• Häuser der Diakonie: Network of community centers providing social services across the Pfalz region
• Diakonie Katastrophenhilfe
• Hoffnung für Osteuropa
• Brot für die Welt
• Evangelisches Seniorenwerk Pfalz

Products and services

• Sozial- und Lebensberatung (Digitale Sozial- und Lebensberatung)

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core, major and minor.

• AG Diakonie in Rheinland-PfalzcoreStrategic or Co-development PartnerWorking group of Diakonie organizations in Rhineland-Palatinate for coordinated advocacy and service delivery
• LIGA Rheinland-PfalzcoreStrategic or Co-development PartnerAssociation of free welfare organizations in Rhineland-Palatinate, advocating for social policy positions
• PflegeGesellschaft Rheinland-PfalzcoreStrategic or Co-development PartnerNursing care society representing interests in care policy and standards for Rhineland-Palatinate
• Diakonie DeutschlandcoreStrategic or Co-development PartnerNational Diakonie umbrella organization providing policy guidance and coordination
• Brot für die WeltmajorStrategic or Co-development PartnerProtestant development aid organization - Diakonie Pfalz supports fundraising and project work
• Diakonie KatastrophenhilfemajorStrategic or Co-development PartnerDisaster relief organization of Protestant churches in Germany - Diakonie Pfalz supports humanitarian aid projects
• Evangelische Kirche der Pfalz (Protestant Church of the Palatinate)coreStrategic or Co-development PartnerParent church organization providing core funding and mission alignment for Diakonie Pfalz
• Protestantische Jona-Kirchengemeinde LudwigshafenminorStrategic or Co-development PartnerLocal church partnership for Ansprechbar@Matthäus community welfare project in Ludwigshafen
• Arbeitskreis Ukraine-PfalzmajorStrategic or Co-development PartnerCoalition coordinating humanitarian aid and support projects for Ukraine and partner regions
• 270 Krankenpflegevereine (Nursing Associations)majorStrategic or Co-development PartnerNetwork of church-based nursing associations supporting ambulatory care services across the region

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• AWO Bundesverband: Workers' Welfare Association operating nursing services, counseling, refugee aid, and youth/family programs across Germany. Directly competes for public welfare contracts and donor funding in the same Rhineland-Palatinate region.
• Arbeiter-Samariter-Bund: Workers' Samaritan Federation operating nursing homes, ambulatory care, refugee shelters, and social counseling across Germany. Competes for similar municipal welfare contracts and elder-care funding.
• Diakonisches Werk Deutschland: National umbrella organization of the Protestant Diakonie welfare associations in Germany, providing policy coordination, advocacy, and service standards for regional members including Diakonie Pfalz. Operates the same faith-based social welfare model across Germany.
• Deutsches Rotes Kreuz: German Red Cross operates ambulatory care, nursing homes, hospice services, refugee support, and community welfare programs across Germany. Major peer in public welfare contracting with similar faith-adjacent (humanitarian) identity.
• Paritätischer Wohlfahrtsverband: Umbrella organization for non-confessional social welfare providers in Germany, representing members in elder care, disability services, counseling, and family support. Operates alongside Diakonie within LIGA Rheinland-Pfalz.
• Malteser Hilfsdienst: Catholic charitable organization operating hospice services, ambulatory care, refugee aid, and disaster relief across Germany. Direct competitor for hospice and emergency social service contracts in the Pfalz region.
• Johanniter-Unfall-Hilfe: Protestant-affiliated welfare organization providing nursing care, hospice, ambulatory services, and youth programs. Comparable faith-based model with overlapping elder-care and community-service offerings.
• Deutscher Caritasverband: Catholic counterpart to Diakonie, operating counseling centers, elder care facilities, hospice services, refugee support, and community welfare across Germany. Closest structural parallel to Diakonie Pfalz with comparable service breadth and faith-based nonprofit model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/diakoniepfalz
• LinkedInlinkedin.com/company/diakonisches-werk

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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