stadt neu-ulm

What stadt neu-ulm does

Stadt Neu-Ulm is a Bavarian Große Kreisstadt (large district town) and statutory municipal authority serving residents, businesses, and visitors across more than 20 city districts. Founded in 1875 and marking its 150th anniversary in 2025, the city delivers the full statutory spectrum of local Verwaltungsleistungen — resident registration, building permits, business licensing, social benefits administration, civil registry functions, and public order — under the governance of Oberbürgermeisterin Katrin Albsteiger. Its core product is the package of mandatory municipal services bundled with discretionary local public goods: housing (via subsidiary NUWOG), cultural infrastructure (Edwin-Scharff-Haus, municipal museums), recreational facilities (public swimming pools), and emergency services (fire department). The city is increasingly delivered through a digital layer — a Bürgerportal, online Verwaltungsleistungen, a Geodatenportal, and the WhatsNU WhatsApp channel — integrated with the Bavarian BayernID/BayernPortal authentication and service ecosystem.

The city's revenue mechanics are entirely statutory: a mix of property tax (Grundsteuer), trade tax (Gewerbesteuer), administrative fees (Gebühren), income from operational subsidiaries (notably NUWOG), and intergovernmental transfers under Bavaria's Finanzausgleich. Pricing is set administratively rather than market-based; there is no commercial go-to-market and no customer-acquisition motion. Distribution occurs through the physical Rathaus, the digital service portals, and cross-jurisdictional coordination with neighboring Ulm via the Stadtentwicklungsverband Ulm/Neu-Ulm for joint urban development, transport, and economic planning. The underlying technology stack is conventional: Matomo for privacy-compliant web analytics, Zoom for internal communications, and BayernID/BayernPortal for federated authentication — with no disclosed proprietary or AI-native components.

Name

stadt neu-ulm

Website

https://neu-ulm.de

Company type

Private

Founded year

1875

Operating status

Operating

Short description

Stadt Neu-Ulm is a Bavarian Große Kreisstadt delivering statutory municipal services — resident registration, permits, housing (NUWOG), cultural and emergency services — to residents and businesses across more than 20 districts via Rathaus channels, a digital Bürgerportal, and the BayernID/BayernPortal ecosystem.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (921), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (925120), Legislative Bodies (92112), Administration of Environmental Quality Programs (9241)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

Keywords

• Municipal government services
• Public administration
• Citizen services portal
• Urban planning
• Cultural and educational services

Headquarters

HQ city

Neu-ulm

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Tax Revenue: The city generates revenue primarily through local taxes including property tax (Grundsteuer) and trade tax (Gewerbesteuer), supplemented by fees and charges for specific services
2. Service Fees and Charges: Fees for administrative services, building permits, childcare, waste management, and use of public facilities
3. State and Federal Funding: Intergovernmental transfers and subsidies from Bavarian state government and federal government for specific programs and infrastructure projects

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

Stadt Neu-Ulm is a municipal government corporation under public law in Bavaria, Germany that provides local public administration, citizen services, urban planning and infrastructure management. It operates digital citizen portals, a Bürgerbüro (citizen service office), 10 municipal childcare centers, museums, sports facilities, cultural venues, and waste management services. The city is funded through taxation, fees and intergovernmental transfers.

Product overview

Stadt Neu-Ulm operates a digital citizen services portal consisting of multiple integrated online services. The core offerings include the Bürgerportal for issue reporting and citizen feedback, Verwaltungsleistungen online providing digital access to administrative procedures, and the Geodatenportal for geographic information. Supporting services include the Bürgerbüro appointment booking, virtual Fundbüro for lost items, WhatsNU messaging service, newsletter subscriptions, Abfallkalender waste schedules, and the Anliegen A-Z citizen guide. These services collectively form a unified digital government service platform connecting citizens with municipal administration.

Differentiator

Problem solved

Functional benefit

Brands

• WhatsNU: WhatsApp messaging service for direct communication with the Oberbürgermeisterin
• Wir Leben Neu
• Edwin-Scharff-Haus
• Edwin Scharff Museum

Products and services

• Bürgerportal (Citizen Portal)
• Verwaltungsleistungen online (Online Administrative Services)
• Geodatenportal (Geodata Portal)
• Rathauswegweiser (Anliegen A-Z)
• Bürgerbüro (Citizen Service Office)
• Newsletter-Service
• WhatsNU (WhatsApp Service)
• Fundbüro (Virtual Lost and Found)
• Abfallkalender (Waste Collection Calendar)

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Stadtentwicklungsverband Ulm/Neu-UlmcoreStrategic or Co-development PartnerJoint urban development association between the cities of Ulm and Neu-Ulm that coordinates cross-border planning, infrastructure, and development projects in the greater Ulm/Neu-Ulm metropolitan area
• Wiley Open Air (ac-live.de)minorGTM or Marketing PartnerPartnership for open-air events and concerts in the Wiley sports and recreation park, attracting cultural events and tourism to Neu-Ulm

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Landeshauptstadt München: Bavarian state capital operating a much broader municipal service portfolio at greater scale. Functions as an incumbent reference point for advanced Smart City, citizen-portal, and e-government programs that smaller Bavarian municipalities benchmark against.

Regional players

• Stadt Frankfurt am Main: Large Hessian municipal administration operating the same statutory service categories — citizen portal, Kita, housing company, museums, fire — under a different Land jurisdiction. Useful peer for advanced digital-services benchmarking.
• Bezirk Schwaben: Regional administrative authority covering the same Bavarian administrative district as Neu-Ulm. Provides complementary (rather than competing) public services — social welfare, hospitals, cultural funds — that intersect with Neu-Ulm's service portfolio.

Direct peers

• Stadt Günzburg: Neighboring Bavarian Kreisstadt in the same Donau-Iller region, performing comparable municipal administration functions for a similar population base and serving overlapping regional catchment.
• Stadt Ulm: Sister city across the Danube and joint member of the Stadtentwicklungsverband Ulm/Neu-Ulm. Both operate as Große Kreisstadt municipal administrations with similar service portfolios, tax/funding mixes, and digital citizen-service platforms — making Ulm the closest functional peer.
• Stadt Augsburg: Larger Bavarian kreisfreie Stadt operating the same municipal service categories (citizen portal, Kita, museums, housing company, fire, public transport) under the same public-law governance model.
• Stadt Kempten (Allgäu): Bavarian Große Kreisstadt offering the same statutory service portfolio as Neu-Ulm — citizen services, housing, schools, cultural institutions, and digital administrative portals under Bavarian municipal law.
• Stadt Memmingen: Another Bavarian Große Kreisstadt of comparable size to Neu-Ulm, providing the same statutory municipal services (citizen office, Kita, cultural venues, public safety) under the same public-law framework in Bavaria.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/StadtNeuUlmNU
• Facebookfacebook.com/stadt.neuulm
• Instagraminstagram.com/stadt.neuulm
• LinkedInlinkedin.com/company/stadtverwaltung-neu-ulm

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about stadt neu-ulm