What artfiles does

Artfiles New Media GmbH is a privately held German hosting, cloud, and colocation provider headquartered in Hamburg, founded in 2000. The company operates its own ISO/IEC 27001-certified data center (W408) at Wendenstraße 408 alongside dedicated suites in the NorthC (formerly Lumen/CenturyLink) data center at Süderstraße 198 and a facility at Wendenstraße 379, all interconnected via a redundant network ring in southeast Hamburg. Artfiles runs its own autonomous system AS8893 as a RIPE Local Internet Registry, with multi-carrier transit and direct presence at DE-CIX Hamburg and Frankfurt.

The company's product portfolio spans four tiers: shared web hosting (Private Web, Business Web, Professional Web), dedicated/root servers (Start, Business, Professional tiers on Dell and Supermicro hardware), the af.stack cloud platform built on OpenStack with self-service provisioning via a proprietary Domain Control Panel (DCP), and colocation services ranging from individual rack units to full racks and custom solutions. Complementary services include domain registration (via DENIC membership since 2001), a proprietary multi-layered email system with Rspamd/ClamAV and self-service backup restore, network services (leased lines, BGP sessions, DDoS protection via Path Network), and managed administration. Customers are heterogeneous: SMBs, freelancers, agencies, and developers subscribe to shared hosting and cloud, while enterprises and ISPs place colocation, dedicated server, and network workloads — including named references such as InnoGames, Kantar Media, Radio Bremen, and fritz-kola.

Commercially, Artfiles operates a subscription-based recurring revenue model with monthly billing in euros, self-service online ordering for SMB tiers, and direct sales (phone/email) for enterprise colocation and dedicated configurations. The company is bootstrapped and privately held by co-managing directors Tim Evers and Harald Oltmanns, employs approximately 22 staff in flat hierarchies, and serves primarily Germany with a US operations support subsidiary (Artfiles LLC). The business has never raised external funding and reinvests capital into infrastructure, as evidenced by the 100G backbone (2018), af.stack cloud (2021), ISO 27001 (2021), DDoS protection (2023), and 100% renewable energy certification (2025).

Name

artfiles

Legal name

Artfiles New Media GmbH

Website

https://artfiles.com

Company type

Private

Founded year

2000

Operating status

Operating

Short description

Artfiles New Media GmbH is a Hamburg-based, privately held German provider of web hosting, OpenStack-based cloud (af.stack), dedicated servers, and colocation services, operating its own ISO 27001-certified W408 data center and autonomous network (AS8893) for SMBs, developers, agencies, and mid-market enterprises primarily in Germany.

Ownership category

akta.pro rank

Product category

Web Hosting & Data Center Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Networking Core Services (VPC/VNet, Load Balancing, DNS, NAT) (HDABAAAJ)

Keywords

• Web hosting services
• Cloud infrastructure
• Colocation services
• Dedicated server hosting
• Network connectivity

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Web Hosting Subscriptions: Monthly recurring subscriptions for shared hosting (Private Web, Business Web, Professional Web), dedicated hosting (Professional Web af.stack, Professional Web Bladeserver), and root server services. Billed monthly in advance; annual payment option available with contract switching forms.
2. af.stack Cloud Services: Cloud compute services on OpenStack basis, billed at a minimum of 10.00 Euro per month with flexible resource allocation.
3. Colocation: Rental of individual rack units (HE), full racks, and individual solutions in Hamburg data centers. Revenue from rack space rental, power consumption, and additional services such as Remote Hands.
4. Network Services: Internet connectivity, dedicated lines, backup connections, DDoS protection, and BGP sessions. Includes stand-alone leased lines in Hamburg metro area and fiber connections from 100 Mbit/s to Dark Fibre.
5. Domain Management: Domain registration and management for various TLDs. E-mail archiving service at 5.00 Euro per domain per month.
6. Professional Services: Remote Hands services, setup fees (e.g., 89.00 Euro for dedicated server setup), and individual dedicated server configurations quoted on demand.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Artfiles provides web hosting, cloud computing (af.stack on OpenStack), dedicated root server hosting, colocation, and network connectivity services from its own ISO 27001-certified data centers in Hamburg. The portfolio spans shared hosting tiers (Private Web, Business Web, Professional Web), managed dedicated hosting on cloud or blade hardware, root servers on Dell infrastructure, multi-tier colocation (rack units, full racks, custom solutions), and network services including leased lines, backup connections, DDoS protection, and BGP sessions. Supporting offerings include domain registration, SSL certificates, managed administration, a proprietary multi-layered mail system, and a self-service Jitsi-based video conferencing service.

Product overview

Artfiles operates a unified, multi-tiered hosting and infrastructure platform spanning from shared web hosting through dedicated servers to enterprise colocation, unified by a proprietary Domain Control Panel (DCP) and an OpenStack-based cloud platform. The portfolio consists of four shared hosting tiers (Private Web, Business Web, Professional Web, and Professional Web on af.stack cloud), three dedicated root server configurations (Start, Business, Professional), managed dedicated hosting variants (Professional Web af.stack and Professional Web Bladeserver), three colocation modalities (rackspace units, whole racks, and custom solutions) across Hamburg data centers, and network services including leased lines, backup circuits, DDoS protection, and BGP routing. Complementary services include domain registration, SSL certificates, managed administration, video conferencing, and a proprietary multi-layered mail system with spam filtering, antivirus scanning, backup with individual restore, and legal archiving. The company operates owned data center infrastructure at Wendenstraße 408 (W408) and maintains suites at NorthC and W379, all connected via redundant network rings.

Differentiator

Problem solved

Functional benefit

Products and services

• Shared Web Hosting Entry-level to enterprise-grade shared web hosting across Private Web, Business Web, and Professional Web tiers, offering up to 60 GB to 300+ GB of SSD web space and matched mail storage. Includes the proprietary DCP admin panel, email with Rspamd spam filtering, and standard SSD storage. Suited for bloggers, freelancers, small businesses, and medium-scale websites.
• Managed Dedicated Hosting (Professional Web af.stack) Managed hosting solution built on Artfiles' af.stack OpenStack cloud platform, offering flexible virtual server resources from 2 to 48 CPU cores and 4 to 96 GB RAM. Provides full root access with administrative isolation suitable for projects of any size, managed by Artfiles.
• Managed Blade Server Hosting (Professional Web Bladeserver) Managed hosting on dedicated blade server hardware with a minimum of 8 CPU cores and 30 GB RAM, providing exclusive physical separation and full root access for demanding workloads.
• Dedicated Server Hosting (Root Server) Root server hosting on Dell PowerEdge hardware in Start (M620), Business (R450), and Professional (R7515) configurations, providing dedicated CPU, RAM, SSD storage, and 1 Gbit/s connectivity. Targeted at professional developers, agencies, and businesses requiring full hardware control.
• af.stack Cloud Platform Artfiles' proprietary cloud platform built on OpenStack, providing flexible virtual server management with resources ranging from 2-48 CPU cores and 4-96 GB RAM, seamlessly integrated with the Domain Control Panel (DCP) for administration. Billed from 10 Euro per month with flexible resource allocation.
• Colocation Services Rental of individual rack units (HE), full racks, and custom individual colocation solutions in Artfiles' Hamburg data centers (W408 and NorthC suite). Provides redundant power, cooling, ISO 27001/9001-certified secure infrastructure, network ring redundancy, Remote Hands services, and tailored solutions for gaming providers, IT system houses, network operators, market researchers, and industrial service providers.
• Leased Lines (Standleitungen) Dedicated internet connections in the Hamburg metropolitan area connecting customer premises to Artfiles data centers via servTEC/HAMBURG WASSER fiber infrastructure, with bandwidth options from 100 Mbit/s to 10 Gbit/s and Dark Fibre availability.
• Backup Connections (Backupstrecken) High-availability network solutions incorporating secondary data center locations to ensure business continuity and disaster recovery, utilizing redundant network rings or dedicated fiber connections.
• DDoS Protection Distributed denial-of-service attack mitigation delivered via the Path Network partnership, providing 12 Tbps network capacity across 20+ global Points-of-Presence with minimum 300 Gbps per location; connected via 3 GRE tunnels into Artfiles infrastructure.
• BGP Sessions Border Gateway Protocol session management for customers with large IPv4/IPv6 network blocks, enabling autonomous traffic routing decisions and optimization through Artfiles' multi-carrier peering including direct DE-CIX presence.
• Domain Registration Domain registration and management across numerous TLDs, including .de domains via DENIC membership and access to over 1,100 domain extensions through the CentralNic reseller partnership.
• SSL Certificates SSL/TLS certificate offerings for secure website encryption, available within the Extras product category for Artfiles hosting customers.
• Managed Administration Services Professional system administration services for customer infrastructure, including Remote Hands, dedicated server setup, and on-demand configuration work, offered within the Extras product category.
• Video Conference (Jitsi Meet) Browser-based video conferencing service powered by open-source Jitsi Meet software, with encrypted audio/video transmission via WebRTC using DTLS-SRTP protocols. Operated on jitsi.artfiles.de with no logging or storage by Artfiles.
• Artfiles Mail System Proprietary multi-layered email platform encompassing mail server clustering with RAID-6/10 storage, Rspamd-powered spam filtering, ClamAV virus scanning, individual backup restoration capabilities (snapshots every 1-2 hours, 28-day retention), and optional legally-compliant e-mail archiving at 5 Euro per domain per month.

Quantifiable outcome

• 99% service availability guaranteed (annual average)
• +2 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• DENIC eGcoreChannel Partner/ Reseller/ Distributor · 1 January 2001DENIC is the central registration authority for .de domains in Germany. Artfiles has been a DENIC member since 2001, serving as a domain reseller and providing direct access to domain and registrant data at competitive prices. Artfiles is a DENIC-certified contact for all technical and administrative questions regarding .de domains.
• RIPE NCCcoreStrategic or Co-development Partner · 1 January 2001RIPE NCC is the European IP address allocation and coordination body. Artfiles is a member and Local Internet Registry, enabling independent IP address allocation to its customers and autonomy from large carriers. Artfiles operates autonomous system AS8893.
• NorthC DatacenterscoreStrategic or Co-development PartnerNorthC is a regional data center operator in Germany, the Netherlands, and Switzerland offering colocation, connectivity, and hybrid cloud solutions. Artfiles operates its own suite at NorthC's Hamburg facility (Süderstraße 198), which it has maintained for over 20 years. NorthC is carrier- and cloud-neutral.
• Path NetworkcoreTechnology or IntegrationSince August 2023, Path Network provides Artfiles with DDoS protection via 3 GRE tunnels into its global Anycast network with 12Tbps capacity across 20+ PoPs (minimum 300G each). Primary PoP is Frankfurt am Main. Enables DDoS protection for all Artfiles hosting and colocation products.
• DE-CIXcoreTechnology or IntegrationDE-CIX is the world's leading internet exchange operator. Artfiles has been directly present at DE-CIX Hamburg and Frankfurt since September 2019, enabling optimal peering and routing for its customers.
• CentralNic ResellerminorChannel Partner/ Reseller/ DistributorCentralNic Reseller (formerly RRPproxy) is an international domain reseller platform and registrar service for hosting providers, ISPs, and domain resellers. Enables automated domain registration and management via API for over 1,100 TLDs.
• OpenStack FoundationcoreTechnology or IntegrationOpenStack is the open-source cloud computing platform underlying Artfiles' af.stack cloud platform. Artfiles is a participant at OpenStack events (e.g., OpenStack Convention Denver 2019) and developed its af.stack cloud on this basis.

Scale indicators7 records

Recent moves8 records

Expansion highlights12 records

Direct peers

• Mittwald: German hosting provider specializing in managed hosting for agencies, CMS systems, and developers — directly comparable to Artfiles' Professional Web / dedicated hosting tiers and Hamburg/German mid-market agency segment.
• InterNetX: German domain registrar and hosting provider offering shared hosting, dedicated servers, and managed services. Highly comparable product mix to Artfiles with overlapping domain registration business via CentralNic/RRPproxy-style reseller partnerships.
• Strato: Major German shared hosting and cloud provider (part of IONOS group) directly competing with Artfiles' Private Web and Business Web shared hosting tiers for the same German SMB and freelancer customer base.
• ScaleUp Technologies: German cloud and colocation provider operating own data centers in Hamburg and Munich. Most directly comparable to Artfiles for Hamburg-based colocation and cloud customers requiring regional German infrastructure.
• PlusServer: German managed hosting and cloud provider serving mid-market and enterprise customers. Comparable to Artfiles' dedicated hosting and colocation segments, particularly for German customers requiring in-country data sovereignty.
• dogado: German cloud and hosting provider (formerly centron) offering managed hosting, cloud servers, and colocation from German data centers. Directly comparable product portfolio and customer segment to Artfiles.
• Hetzner Online: German hosting and cloud provider offering shared hosting, dedicated servers (similar Dell-based configurations), and a proprietary cloud platform (Hetzner Cloud). Closest direct competitor to Artfiles in the German SMB-to-mid-market hosting segment with comparable product breadth.

Broad incumbents

• OVHcloud: European cloud and hosting provider with own data centers across multiple EU geographies, offering dedicated servers, public cloud, and bare metal. Competes with Artfiles for sovereignty-conscious European customers seeking alternatives to US hyperscalers.
• IONOS (1&1 IONOS): One of Europe's largest hosting providers with shared hosting, cloud, dedicated servers, and colocation offerings. Significantly larger than Artfiles with global infrastructure, but overlapping German SMB customer base and product portfolio.
• Host Europe: Established German hosting provider (now part of GoDaddy group) offering shared hosting, cloud, and dedicated servers. Competes with Artfiles across multiple product tiers in the German market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/artfiles
• LinkedInlinkedin.com/company/artfiles
• Instagraminstagram.com/artfilesnewmedia

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about artfiles