thunder bay police service

Name

thunder bay police service

Legal name

Thunder Bay Police Service

Website

https://thunderbaypolice.ca

Company type

Private

Operating status

Operating

Ownership category

akta.pro rank

Product category

Municipal Policing Services

NAICS

Police Protection (922120), Police Protection (92212)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industry

Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ)

Keywords

• Municipal policing services
• Law enforcement
• Emergency response
• Crime prevention
• Community safety

Headquarters

HQ city

Thunder Bay

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Tax Funding: Police services are primarily funded through municipal taxes. For 2026, TBPS requested a 9.1% net operating budget increase to address rising calls for service and community demands.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Thunder Bay Police Service is a full-service municipal police agency providing law enforcement, emergency 911 response, criminal investigations, and community safety programs to the City of Thunder Bay and Municipality of Oliver Paipoonge. The service operates a 24/7 Communications Centre, online crime reporting portal, and deploys specialized units including Major Crimes, Intelligence, K9, School Resources, and CORE community outreach teams. Staffed by 255 sworn officers and 140 civilian members, it delivers both reactive policing and proactive prevention through programs such as Project Prevent and Restorative Justice.

Product overview

The Thunder Bay Police Service is a full-service municipal police agency providing comprehensive law enforcement services to the City of Thunder Bay and Municipality of Oliver Paipoonge. The service operates with 255 sworn and 140 civilian members. Core services include emergency response (911/dispatch), criminal investigations (Major Crimes, Intelligence, BEAR units), online crime reporting (via Rubicon platform), collision reporting, and community safety initiatives. Key programs include the Housing Safety Unit (Special Constables in social housing), School Resource Officers, CORE community outreach, Youth Corps, and Project Prevent gang prevention education. Technology-enabled services include online reporting with evidence upload capabilities and body-worn cameras for digital evidence collection.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Reporting System Web-based portal enabling citizens to report non-emergency crimes online including theft, vandalism, fraud, traffic violations, and missing identification, with photo/video evidence upload and report status tracking.
• Criminal Records Checks Service for conducting criminal background checks for employment, volunteer work, immigration, and other purposes.
• Collision Reporting Centre Dedicated facility for reporting motor vehicle collisions, located within TBPS headquarters, open Monday to Friday 9am-5pm.
• Emergency Response Services 911 emergency call handling, dispatch services, and priority response to urgent incidents including Priority 1 calls with immediate threat to life, handling over 4,200 calls per week on average.
• Major Crimes Investigation Investigation of serious crimes including homicides, missing persons, and major criminal incidents by the Major Crime Unit.
• Intelligence-Led Policing Drug trafficking investigations, intelligence gathering, and targeted enforcement operations conducted by the Intelligence Unit, including $4.5+ million in drugs seized in 2025.
• School Resource Officer Program Officers assigned full-time to schools for safety orientations, educational presentations on drugs and online safety, investigative support, and lockdown drills.
• Housing Safety Unit Special Constables deployed to TBDSSAB-owned housing communities for proactive safety presence, routine patrols, tenant engagement, and incident response, offering community-specific safety at lower cost than traditional police deployment.
• Community Oriented Response and Engagement (CORE) Community outreach unit conducting foot patrols in downtown cores and connecting individuals with social services including addiction treatment and mental health support.
• Project Prevent Gang-recruitment avoidance education delivered annually to approximately 2,500 youth in Thunder Bay and surrounding First Nations communities.
• Restorative Justice Program Partnership with Nokiiwin Tribal Council offering eligible Indigenous individuals opportunity to take responsibility through healing circles involving victims, Elders, and community members, with charges potentially withdrawn upon successful completion.
• Camera Registry Program Program allowing community members to register their security cameras with the police service to assist with crime investigation and prevention.
• IMPACT Mental Health Response Mental health response team part of the Community Safety and Well-Being Plan, addressing crisis situations with appropriate support services including mental health Act calls.
• Youth Corps Program Free leadership program for youth aged 13-15 that builds confidence, discipline, and positive relationships with law enforcement.

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• District of Thunder Bay Social Services Administration Board (TBDSSAB)coreStrategic or Co-development Partner · 28 October 2025Partnership to launch Housing Safety Unit (HSU) pilot program. Four Special Constables deployed to TBDSSAB-owned housing communities for proactive, visible safety presence. Special Constables conduct routine patrols, incident response, tenant engagement, and support referrals. Partnership offers dedicated community-specific safety at lower cost than traditional police deployment.
• Ontario Native Women's Association (ONWA)coreStrategic or Co-development PartnerCollaboration in developing Thunder Bay's Urban Indigenous Community Safety Plan - a partnership centred on accountability, cultural awareness, and continuous improvement with Indigenous leadership
• Nokiiwin Tribal CouncilcoreStrategic or Co-development PartnerRestorative Justice partnership offering eligible Indigenous individuals opportunity to take responsibility through healing circles involving victims, Elders, and community members. When successfully completed, charges may be withdrawn - balancing accountability with culturally grounded healing and victim support
• Nishnawbe Aski NationcoreStrategic or Co-development PartnerPartnership on homicide investigation (Deborah Anishinabie case) with dedicated tipline and reward for information. Support provided for landfill search as part of investigation into missing person that became homicide. Indigenous community safety collaboration including support for Indigenous Leadership Collaborative advisory body
• Rubicon (Online Reporting Platform Provider)coreTechnology or IntegrationCo-founded by Daniyar Akhmedjanov. Provider of online reporting platform that has made TBPS a national leader in virtual/alternate response operations with 677+ reports submitted monthly
• Dennis Franklin Cromarty High School and Matawa EducationcoreStrategic or Co-development PartnerFull-time School Resource Officers assigned since Fall 2024. Officers collaborate with school leadership, provide safety orientations, educational presentations on drugs and online safety, and investigative support
• Ontario Provincial PolicecoreStrategic or Co-development PartnerAssisted with prisoner escapee investigation from Thunder Bay Correctional Centre. Also assisted with homicide investigation (Deborah Anishinabie case) landfill search
• Youth and Family Support ProgramminorStrategic or Co-development PartnerOngoing partnership for gang prevention presentations in schools, featuring speaker Tania Ross who shares her story of transformation from gang involvement to motivational speaker and healing lodge manager

Scale indicators18 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Winnipeg Police Service:
• Toronto Police Service: Ontario municipal police service operating under the same provincial Police Services Act framework as TBPS, providing comparable patrol, investigative, and community safety services but at much larger scale.
• Ottawa Police Service: Ontario municipal police service governed by the same provincial legislation, delivering the same mix of 911 response, online reporting, and community programs to a similarly mid-sized Canadian urban population.
• Hamilton Police Service: Ontario municipal police service of comparable size and operating profile to TBPS, sharing call-for-service volume mix, online reporting, and community-engagement programs under a common provincial framework.
• Peel Regional Police: Ontario regional police service operating under the same Police Services Act governance, delivering the full spectrum of municipal policing services and providing a useful benchmark for TBPS on technology and specialized units.
• York Regional Police: Ontario regional police service of similar governance structure that has invested heavily in digital evidence management, body-worn cameras, and online reporting — a direct operational and technology peer for TBPS.
• Durham Regional Police: Mid-sized Ontario regional police service with comparable staffing scale and a similar mix of urban, suburban, and Indigenous-community engagement responsibilities.
• Vancouver Police Department: Western Canadian municipal police service with comparable urban complexity, online reporting and community-safety programs, making it a useful external benchmark for TBPS's operating model and community engagement.
• Calgary Police Service: Mid-sized Canadian municipal police service sharing operational scale, calls-for-service mix, and community-policing demands analogous to TBPS, including strong Indigenous-community engagement work.

Broad incumbents

• Ontario Provincial Police: Provincial-level police agency that partners with TBPS on prisoner-escape and homicide investigations; functionally an adjacent incumbent covering similar policing activities but at a much larger geographic and jurisdictional scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookthunderbaypolice.ca/facebook
• LinkedInlinkedin.com/company/thunder-bay-police-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about thunder bay police service