madison ambulance association

What madison ambulance association does

Madison Ambulance Association, operating as Madison Emergency Medical Services (MEMS), is a non-profit emergency medical services organization founded in 1986 and headquartered at 9 Old Route 79, Madison, Connecticut. It is the sole designated 911 EMS provider for the Town of Madison, serving more than 18,000 residents and visitors along the Long Island Sound coastline. The organization operates two Advanced Life Support (ALS) ambulances on a 24/7 basis, each staffed by one EMT and one paramedic, responding to over 2,200 calls for service and transporting more than 1,400 patients annually to medical facilities with an average response time of 6 minutes.

The operational technology stack is conventional EMS infrastructure: ALS-equipped ambulances, a dispatch integration with the Town of Madison 911 system, mutual aid coordination with seven neighboring Connecticut towns (Guilford, Branford, Clinton, Killingworth, Durham, Westbrook, Old Saybrook), and a 70-unit AED network distributed across town facilities, schools, religious centers, businesses, parks, police cruisers, fire apparatus, and EMS units. The organization has earned an American Heart Association Heart Safe Community designation and maintains HIPAA-compliant handling of protected health information. Personnel credentialing is anchored to the Yale-New Haven Hospital Center for EMS paramedic certification standard.

Revenue is generated through four streams: (1) patient billing via insurance and Medicare reimbursements (which the organization acknowledges are declining), (2) operational funding allocations from the Town of Madison (which alone does not fully cover service costs), (3) community donations solicited via the website and the Madison Flag Initiative (flags at $50, flag kits at $95), and (4) fee-based special event standby services. Pricing for emergency services is not publicly disclosed and is handled through Shared Response Services as billing partner. The go-to-market model is event-driven — patients are acquired exclusively through 911 dispatch and standby requests — with no consumer-facing or retail distribution channel. Community training programs (CPR, first aid, STOP THE BLEED, Tuesday Night Training) are offered free of charge as a top-of-funnel engagement and volunteer pipeline tool rather than as a revenue source.

Name

madison ambulance association

Legal name

Madison Emergency Medical Services

Website

https://madisonctems.org

Company type

Private

Founded year

1986

Operating status

Operating

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Ambulance Services (621910)

SIC

Services-Health Services (8000)

akta.pro primary industry

911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA)

akta.pro secondary industry

Community Paramedicine & Mobile Integrated Healthcare (MIH/CP) Programs (HLAFANAI)

Keywords

• Emergency medical services
• Advanced life support ambulances
• Community CPR training
• Medical event standby
• Nonprofit EMS provider

Headquarters

HQ city

Madison

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Emergency Medical Services Billing: Madison EMS bills patients for emergency medical services through insurance and Medicare, though reimbursements have been declining. The organization works with patients experiencing difficulty paying bills and is committed to providing care regardless of ability to pay.
2. Town of Madison Funding: The organization receives operational funding from the Town of Madison, though this alone does not fully cover the cost of services provided to the community.
3. Donations and Fundraising: Community donations support operations, including the Flag Initiative fundraiser where flags are sold for $50 and flag kits for $95, with 100% of proceeds supporting Madison EMS operations including equipment maintenance, training, and 24/7 coverage.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Madison Ambulance Association provides 24/7 Advanced Life Support emergency medical response and patient transport for the Town of Madison, Connecticut, operating two ALS-equipped ambulances staffed with one EMT and one paramedic each. Complementing this core service, the organization offers free community training programs (CPR, AED, First Aid, STOP THE BLEED), special-events standby medical services, and a flag-sale fundraising initiative. Revenue is derived from town funding, Medicare/insurance billing, and community donations.

Product overview

Madison Emergency Medical Services operates as a single integrated EMS system providing 24/7 emergency medical response and ambulance transport services to the Town of Madison, Connecticut. The organization offers a unified emergency medical service with two Advanced Life Support (ALS) equipped ambulances staffed continuously with EMTs and paramedics. Complementing the core emergency services are community education programs including the Community Training Initiative and Tuesday Night Training, which provide CPR, AED, first aid, and STOP THE BLEED training to residents. Additional offerings include the Madison Flag Initiative (a community fundraiser selling American flags and flag kits) and Special Events Standby Services for community gatherings.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Medical Response and Transportation 24/7 emergency medical services with two Advanced Life Support (ALS) equipped ambulances staffed with one EMT and one paramedic. Responds to over 2,200 calls annually, transporting over 1,400 patients each year to medical facilities, with an average 6-minute response time.
• Community Training Initiative Structured program providing life-saving skills training to residents, including American Heart Association HeartSaver CPR AED First Aid classes, CPR training, AED training, and first aid certification courses for the general public and healthcare providers.
• Tuesday Night Training Free community training program offering first aid and life-saving classes to the general public on Tuesday evenings. Includes STOP THE BLEED training, basic first aid, CPR, and AED use courses at no cost to participants.
• Special Events Standby Services Medical standby services for community events, including deployment of ambulances, first aid stations, and mobile medical teams. Provides immediate response capability at gatherings such as 4th of July celebrations, parades, concerts, and sporting events.
• Madison Flag Initiative Community fundraising program selling American-made flags and flag kits. Flags priced at $50.00, complete flag kits at $95.00. Proceeds support ambulance operations, equipment maintenance, staff training, and 24/7 emergency medical coverage.

Quantifiable outcome

• Average 6-minute response time across service area
• +2 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• Yale New Haven Hospital Center for EMScoreTechnology or IntegrationMadison EMS eligibility requirements for paramedic candidates require certification through Yale New Haven Hospital Center for EMS. Paramedics must have or be able to obtain Yale-New Haven Center for EMS Paramedic Medical Authorization. This partnership ensures all EMS personnel meet regional medical standards.
• Guilford, Branford, Clinton, Killingworth, Durham, Westbrook, and Old Saybrook EMScoreStrategic or Co-development PartnerMutual aid agreements enable provision of BLS transport, ALS transport, and Paramedic Intercept services as requested. These agreements allow Madison EMS to request additional resources from neighboring towns and vice versa during major emergencies or high call volume periods.
• Madison Hose Company #1coreStrategic or Co-development PartnerMadison Hose Company #1 handles on-water rescues with Marine 1 (docked at West Wharf Beach) and a Zodiac inflatable. Madison EMS provides medical care once patients are brought to shore. Coordination during 4th of July events includes joint standby operations.
• North Madison Volunteer Fire CompanycoreStrategic or Co-development PartnerNorth Madison Volunteer Fire Company covers the northern portion of Madison and provides fire suppression and water rescue capabilities. Joint operations with Madison EMS during community events and emergencies, particularly the 4th of July celebrations.
• Shared Response ServicesminorOthersBilling partner for Madison EMS, handling billing questions at 860.663.3634. Processes insurance claims and patient billing for emergency medical services rendered.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/MadisonCTEMS
• LinkedInlinkedin.com/company/madison-emergency-medical-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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