l'hermitage

What l'hermitage does

L'Hermitage Hotel is a privately held luxury boutique hotel operating from a single property at 788 Richards Street on the corner of Robson and Richards Streets in downtown Vancouver, British Columbia, Canada. The property offers seven distinct guest room and suite categories ranging from the 330 sq ft Classic Boutique Room to the 810 sq ft One-Bedroom Signature Den and Two Bedroom Signature Suite, all featuring marble bathrooms, king-sized beds, and select suites with German Eggersman kitchens, Bosch and Sub-Zero appliances, fireplaces, washer/dryer combos, and balconies. On-site amenities include a year-round heated 15-metre rooftop lap pool and Jacuzzi on the 5th floor, a 24-hour fitness studio, a business center, an executive boardroom seating up to 10, and valet parking.

Revenue is generated primarily through nightly room bookings across leisure, business, and extended-stay segments, supplemented by a substantial food and beverage operation centered on the 5th-floor L'Orangerie Dining Room & Lounge, which offers à la carte breakfast and dinner, a signature High Tea service priced at C$65 per person, in-room dining with a C$5 service fee, and a daily Happy Hour program. Ancillary revenue streams include valet parking (C$45), curated Special Touches add-ons such as cheese plates, Lindt pralines, wine, flower bouquets, and pet fees. Distribution is primarily direct-to-consumer via the hotel's own website (powered by TravelClick booking engine), toll-free and local phone lines, email, and WhatsApp, supplemented by OTA distribution through TravelClick and dining reservations through TableAgent. The hotel is affiliated with the Les Clefs d'Or concierge organization and shares branding with sister property Nicola Residences, which extends the offering into longer-stay heritage homes.

Name

l'hermitage

Legal name

L'Hermitage Hotel

Website

https://lhermitagevancouver.com

Company type

Private

Operating status

Operating

Short description

L'Hermitage is a privately held luxury boutique hotel in downtown Vancouver, Canada, offering seven room categories, the L'Orangerie rooftop restaurant and High Tea service, extended-stay suites, and amenities including a year-round heated rooftop pool, serving leisure, business, and relocating extended-stay travelers.

Ownership category

akta.pro rank

Product category

Luxury Boutique Hotel

NAICS

Hotels (except Casino Hotels) and Motels (72111), Accommodation (721)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Corporate Extended-Stay Hotels (THAGAEAA)

akta.pro secondary industry

Extended-Stay Brand Residences (Managed Residences) (THAGAEAM)

Keywords

• Luxury boutique hotel
• Boutique accommodations
• Hotel dining services
• Extended stay suites
• Concierge hotel services

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Room Revenue: Primary revenue stream from nightly hotel room bookings across 7 room categories: Classic Boutique, Boutique Room, Boutique Solarium Room, One Bedroom Boutique Suite, One Bedroom Signature Suite, One-Bedroom Signature Den, and Two Bedroom Signature Suite. Room amenities include marble bathrooms, king-sized beds, and in select suites: full gourmet kitchens (Eggersman/Bosch/Sub-Zero appliances), fireplaces, washer/dryer combos, and balconies.
2. Food & Beverage: Revenue from on-site dining venues: L'Orangerie Dining Room & Lounge (à la carte breakfast and dining, seasonal menus), High Tea service ($65/person, $120/couple), In-Room Dining ($5 service fee per order), Happy Hour at L'Orangerie (2pm-6pm daily), and Café Medina (Mediterranean cuisine, adjacent with its own entrance). Menu categories include breakfast, dining, wine, beer, spirits, cocktails, and tea.
3. Valet Parking: Secure heated underground valet parking at $45.00 plus applicable taxes, with unlimited in-and-out privileges.
4. Special Touches / Add-Ons: Additional revenue from curated in-room amenities and packages: cheese plates, seasonal fruit plates, Lindt chocolate pralines, wine/champagne bottles, beer, flower bouquets, and pet fees ($50 per dog per stay).
5. Extended Stay Bookings: Revenue from extended-stay guests in fully furnished suites with kitchens, targeting relocating professionals and longer-term visitors. Contact via sales email or phone.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

L'Hermitage Hotel is a luxury boutique hotel in downtown Vancouver that sells overnight accommodations across seven distinct room and suite categories, each featuring marble bathrooms, king-sized beds, and in select suites fully equipped German Eggersman kitchens with Sub-Zero and Bosch appliances. The property also operates L'Orangerie Dining Room & Lounge, a signature High Tea service, in-room dining, daily Happy Hour, and a portfolio of on-site amenities including a year-round heated rooftop lap pool and Jacuzzi, 24-hour fitness studio, executive boardroom, business center, and valet parking. Extended-stay guests are served through fully furnished apartment-style suites targeted at relocating professionals and longer-term visitors.

Product overview

L'Hermitage Vancouver Hotel is a luxury boutique hotel offering a portfolio of guest rooms and suites, on-site dining experiences, and premium amenities. The accommodation lineup spans seven room categories from the entry-level Classic Boutique (330 sq. ft.) to the spacious Two Bedroom Signature Suite (750 sq. ft.), each featuring upscale furnishings, marble bathrooms, and select suites with full gourmet kitchens. The hotel's dining portfolio centers on L'Orangerie Dining Room & Lounge, an all-day restaurant on the 5th floor, complemented by signature High Tea service, in-room dining, and a daily Happy Hour program. Amenities include a rooftop heated pool and Jacuzzi, 24-hour fitness studio, executive boardroom, business center, and valet parking. The hotel also offers extended stay options with fully furnished apartment-style suites and a Special Touches add-on program for personalized room enhancements.

Differentiator

Problem solved

Functional benefit

Products and services

• Classic Boutique Room Studio-style room offering up to 330 sq ft with a king-sized bed and a spacious 4-piece marble bathroom with separate rain shower, marketed to leisure and business travelers seeking an intimate boutique stay.
• Boutique Room Studio-style room of up to 475 sq ft featuring a king-sized bed, a comfortable sitting area, and a spacious 4-piece marble bathroom, targeted at leisure and business guests.
• Boutique Solarium Room

Quantifiable outcome

• Year-round heated outdoor lap pool kept at inviting temperature — 15 metres (50 feet)
• +4 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Nicola ResidencescoreOthersNicola Residences is a sister property offering longer-stay heritage homes in Vancouver. L'Hermitage Hotel directs guests seeking extended-stay accommodations beyond traditional hotel rooms to Nicola Residences. The two properties share branding and marketing under the same ownership/group, with Nicola Residences featured on L'Hermitage's main website navigation.
• TableAgentminorChannel Partner/ Reseller/ DistributorTableAgent is an online restaurant reservation platform used by L'Orangerie Dining Room & Lounge and L'Hermitage High Tea for managing guest reservations. Guests can book tables at the hotel's dining venues through the TableAgent platform.
• TravelClickcoreTechnology or IntegrationTravelClick provides the hotel's integrated online booking engine and reservation management system, enabling real-time availability, rate management, and booking transactions directly through the hotel website. The booking engine is embedded at reservations.travelclick.com.
• Café MedinaminorOthersCafé Medina is an adjacent Mediterranean-inspired restaurant located just steps from the hotel lobby with its own entrance on Richards Street. L'Hermitage recommends Café Medina to guests for breakfast and lunch, with concierge-assisted table reservations available. The café is open Monday to Friday 8:00 am to 3:00 pm.
• Le Crocodile by Rob FeenieminorOthersLe Crocodile is an iconic French fine-dining restaurant in downtown Vancouver recommended by L'Hermitage Hotel. Located near the hotel, it offers classic French cuisine with a modern West Coast twist under Chef Rob Feenie. Open Tuesday–Thursday 4pm–10pm, Friday–Saturday 4pm–11pm.
• Hawksworth RestaurantminorOthersHawksworth Restaurant is a celebrated fine-dining spot at 801 West Georgia Street, featured as a nearby dining recommendation. Offers contemporary Pacific Northwest-inspired cuisine in an elegant setting with a dazzling chandelier and impressive wine wall. Open Monday–Friday 11:30am–3pm; dinner daily from 4pm.
• Gotham Steakhouse & Cocktail BarminorOthersGotham Steakhouse & Cocktail Bar is an award-winning steakhouse in a heritage Art Deco building at 615 Seymour Street, featured as a nearby dining recommendation. Offers premium Canada Prime grade beef, fresh seafood, and an acclaimed wine list. Open Monday–Friday 11:30am–9pm, Saturday–Sunday 3pm–9pm.
• GlowbalminorOthersGlowbal is the flagship restaurant of the Glowbal Restaurant Group at 590 West Georgia Street (TELUS Garden), recommended as a nearby dining option. Features contemporary North American cuisine including steaks, seafood, and pastas in a stylish, upscale atmosphere. Open Monday–Wednesday 11am–midnight, Thursday 11am–1am, Friday–Saturday 11am–2am, Sunday 10am–midnight. Weekend brunch 10am–2:30pm.

Scale indicators2 records

Recent moves1 record

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/LHermitageHotel
• Instagraminstagram.com/lhermitagehotelvancouver

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about l'hermitage