rl360 services

What rl360 services does

RL360 Services is an Isle of Man-based financial services administrator, wholly owned by International Financial Group Limited (IFGL), that provides policy administration and customer servicing for offshore personal portfolio bonds and international life insurance policies. Established in 1987 and operating from Douglas with a regional office in Hong Kong, the company serves 13,000+ customers worldwide, with the broader IFGL group covering 214,000+ customers, USD 27 billion in assets under administration, and more than 610 staff. The product catalogue is dominated by legacy bonds, savings, and life policies inherited from the November 2015 acquisitions of Clerical Medical International and the IOMA book, and most products are closed to new investors.

The company's technology stack centres on an Online Service Centre providing 24/7 adviser access to policy information, a Fund Centre built by Allfunds with data from FE fundinfo for performance research, and an AEOI Self-Certification System for OECD CRS and US FATCA compliance. Additional integrations include ID-Pal biometric identity verification and Citibank as the Hong Kong safekeeping custodian. Distribution is conducted exclusively through appointed financial advisers rather than direct-to-consumer channels, and the firm maintains a multi-channel customer service operation across the Isle of Man and Hong Kong.

RL360 Services generates revenue through three principal streams: recurring policy administration fees on the legacy book, annual management charges deducted from investment and with-profits funds, and transaction-based dealing charges (with the first 12 fund switches per year free, then 1% subject to a GBP 10-250 band). The business model is therefore fundamentally a run-off administration operation on a closed book, with revenue mechanics structurally tied to the gradual attrition of in-force policies rather than new sales.

Name

rl360 services

Legal name

RL360 Life Insurance Company Limited

Website

https://rl360services.com

Company type

Private

Founded year

1987

Operating status

Operating

Short description

RL360 Services administers offshore personal portfolio bonds and international life insurance policies for 13,000+ legacy policyholders worldwide. The Isle of Man-based IFGL subsidiary distributes exclusively through appointed financial advisers across Europe and Asia-Pacific.

Ownership category

akta.pro rank

Product category

Offshore Investment & Insurance Policy Administration

NAICS

Portfolio Management and Investment Advice (523940), Direct Life, Health, and Medical Insurance Carriers (52411), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Life Insurance (6311), Investment Advice (6282)

akta.pro primary industry

Managed Platforms & Wrap Programs for Private Clients (Model Portfolios, UMA/SMAs) (FSAAABAM)

akta.pro secondary industries

Run-off / Legacy Treaty Reinsurance Portfolio Management (FSAOAJAE), AML/KYC, Investor Onboarding & Compliance Services (FSAAAMAE)

Keywords

• Offshore investment bonds
• Policy administration services
• International life insurance
• Portfolio bond servicing
• Wealth administration

Headquarters

HQ city

Douglas

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Policy Administration Fees: Ongoing administration fees for managing personal portfolio bonds and international life policies for existing customers
2. Dealing Charges: Transaction fees for fund switches and dealing instructions. First 4 dealing transactions per policy year are free for Corporate Investor. Fund switches up to 12 times per year are free, with 1% charge (subject to £10-£250) for additional switches.
3. Annual Management Charges: Annual management charges deducted from investment funds and with-profits products, as referenced in bonus rate disclosures

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

RL360 Services administers personal portfolio bonds and international life insurance policies on behalf of legacy policyholders, providing ongoing policy servicing, fund switching, dealing, valuation reporting and regulatory compliance support. Its portfolio consists largely of closed-book products originally sold under the Clerical Medical International (CMI) and IOMA brands and acquired by RL360 Group in November 2015.

Product overview

RL360 Services operates a comprehensive suite of offshore investment and insurance products administered from the Isle of Man. The product portfolio consists primarily of investment bonds (single premium and regular premium), retirement and savings plans, and life insurance products originally sold under the Clerical Medical International (CMI) and IOMA brands, which were acquired by RL360 Group in November 2015. Core products include Premier Bond variants (1, 2, 3), International Portfolio Bond, Capital Investor, Corporate Investor, Flexible Savings Plan, and Lifetime/Retirement/Wealthmaster Choice & Classic plans. The company also manages Offshore With-Profits Funds and Guaranteed Growth Funds as investment vehicle options. Most products are closed to new investors but continue to be administered for existing policyholders. The product architecture supports fund switching (up to 12 times annually free of charge), regular withdrawals, and multiple currency options (GBP, EUR, USD). HK designated policyholders have separate fund ranges due to regulatory segregation requirements. Fund centres powered by Allfunds/FE fundinfo provide performance data, and an Online Service Centre offers adviser access to policy information.

Differentiator

Problem solved

Functional benefit

Products and services

• Capital Investor An offshore single premium, capital redemption bond with a fixed term of 99 years, originally sold by CMI Insurance Company Limited. Intended as a medium to long-term investment ideally for 5 years or more.
• Corporate Investor An offshore single premium, open-architecture portfolio bond originally sold by CMI Insurance Company Limited, allowing investment into almost any type of asset. Intended as a medium to long-term investment ideally for 5 years or more; minimum initial purchase £1,000 ($1,500 / €1,500).
• Flexible Funding Scheme Originally sold by CMI Insurance Company Limited; allows single and/or regular premium contributions over a short term (typically 3-5 years) converted into regular premium payments over 10 years. Up to 12 fund switches per calendar year free of charge; additional switches charged at 1% (min £10, max £250). No longer open to new investors.
• Flexible Savings Plan A regular premium policy with some life cover, originally sold by CMI Insurance Company Limited. Intended as a medium to long-term investment ideally for 10 years or more.
• Global Investor Open-architecture portfolio bond product allowing investment into externally managed assets, continuing to allow policyholders to invest into almost any type of externally managed asset with some exceptions.
• Global Managed Account Discretionary managed portfolio service integrated with the Fund Centre for fund analysis and performance monitoring.
• Guaranteed Equity Bond An offshore investment bond with guaranteed equity features, part of the CMI legacy product range now administered under RL360 Services.
• International Portfolio Bond An offshore single premium investment bond with some life cover, originally sold by CMI Insurance Company Limited. Intended as medium to long-term investment ideally for 5 years or more.
• International Retirement Plan Allowed single and/or regular premium contributions with some life cover, originally sold by CMI Insurance Company Limited. Intended as medium to long-term investment ideally for 5 years or more.
• International Savings Plan A regular premium policy with some life cover, originally sold by CMI Insurance Company Limited. Intended as medium to long-term investment ideally for 10 years or more.
• Investment Account An offshore single premium bond with some life cover, originally sold by CMI Insurance Company Limited. Intended as medium to long-term investment ideally for 5 years or more.
• Lifetime Choice & Classic Lifetime Classic is a whole of life regular premium plan; Lifetime Choice Account is a whole of life single premium plan. Originally sold by CMI Insurance Company Limited and designed for protection, investment or both.
• Passport to Security An offshore single premium, whole of life policy originally sold by CMI Insurance Company Limited. Intended as medium to long-term investment ideally for 5 years or more.
• Personal Portfolio Personal portfolio bond product with a dedicated Fund Centre for performance monitoring.
• Portfolio Bond Open-architecture portfolio bond. Internal insurance funds are no longer available for switches in from June 2017, but policyholders already holding insurance funds can remain invested.
• Premier Bond 1 & UK An offshore single premium bond with some life cover, originally sold by CMI Insurance Company Limited. Additional premiums accepted subject to a minimum of £7,500 or currency equivalent. Intended as medium to long-term investment ideally for 5 years or more.
• Premier Bond 2 An offshore single premium bond with some life cover, originally sold by CMI Insurance Company Limited. Intended as medium to long-term investment ideally for 5 years or more.
• Premier Bond 3 An offshore single premium bond with some life cover, originally sold by CMI Insurance Company Limited. Intended as medium to long-term investment ideally for 5 years or more.
• Personal Retirement Account Allowed single and/or regular premium contributions with some life cover, originally sold by CMI Insurance Company Limited. Intended as medium to long-term investment ideally for 5 years or more.
• Retirement Choice & Classic Retirement Classic is a fixed term regular premium plan; Retirement Choice Account is a fixed term single premium plan. Originally sold by CMI Insurance Company Limited and designed for protection, investment or both.
• Wealthmaster Choice & Classic Wealthmaster Classic is a fixed term regular premium plan; Wealthmaster Choice Account is a fixed term single premium plan. Originally sold by CMI Insurance Company Limited and designed for protection, investment or both.
• With Profits Account An offshore single premium, capital redemption bond with a fixed term of 99 years, originally sold by CMI Insurance Company Limited. Intended as medium to long-term investment ideally for 5 years or more.
• Worldwide Premier Account An offshore single premium bond with some life cover, originally sold by CMI Insurance Company Limited. Intended as medium to long-term investment ideally for 5 years or more.
• Offshore With-Profits Fund Part of the Clerical Medical With-Profits Fund. A medium to long-term investment designed to generate capital growth with some guarantees and stability against market fluctuations. With effect from October 2017, internal Offshore With-Profits Funds are no longer available to open-architecture Portfolio Bond products.
• Guaranteed Growth Fund (GGF) A fund with annual dividend rates announced on 1 February each year, added to investments by increasing the unit price. Also includes claim bonus and surrender bonus dividend options.

Quantifiable outcome

• 13,000+ customers served globally
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability1 record

Feature3 records

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Hansard Global: Hansard Global plc is a long-standing Isle of Man-based provider of offshore savings and investment products, directly comparable in product mix (offshore bonds, regular and single premium plans) and in operating jurisdiction.
• Utmost Wealth Solutions: Utmost Wealth Solutions (formerly Generali Worldwide) administers offshore investment bonds and unit-linked plans out of the Isle of Man, with a very similar legacy-book profile and adviser-led distribution model.
• Quilter International: Quilter International (formerly Old Mutual International) operates an offshore investment bond and wealth platform serving international investors via financial advisers, directly comparable in product, customer, and distribution model.
• Friends Provident International: Friends Provident International administers offshore bonds, savings, and protection plans from the Isle of Man, with a comparable legacy/in-force book and adviser distribution footprint.
• Investors Trust Assurance: Investors Trust (now part of SPC Group) offers unit-linked investment products and offshore savings plans to international investors via adviser networks, overlapping materially on product category and target customer.
• Standard Life International: Standard Life International administers offshore investment, savings, and pension products largely closed to new business, mirroring RL360 Services' legacy administration and persistency-focused model.
• Zurich International: Zurich International provides offshore savings, investment, and life products to international customers in the Middle East, Asia, and other regions, with comparable adviser distribution and multi-currency product features.
• Pacific Life International: Pacific Life International administers offshore investment-linked assurance and savings products for high-net-worth international clients, comparable in HNW customer profile and bond/policy wrapper structure.

Broad incumbents

• Aviva Investors / Aviva International: Aviva operates broader UK and international life and pensions businesses with significant scale and capital, overlapping with RL360 Services on international life and investment products but with a much wider portfolio.

Others

• Allfunds: Allfunds is the fund distribution and data platform integrated into RL360 Services' Fund Centre, an enabling technology partner rather than a competitor; included as a relevant ecosystem participant.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about rl360 services