aduana nacional

What aduana nacional does

Aduana Nacional is the national customs authority of the Plurinational State of Bolivia, established in 1999 and operating under the Bolivian government as a wholly-owned state entity. The agency administers customs operations at all international border crossings (land borders with Chile, Peru, Argentina, Paraguay, and Brazil), international airports (El Alto, Viru Viru, Jorge Wilsterman), river ports, and postal facilities, with six regional gerencias (La Paz, Oruro, Potosí, Cochabamba, Tarija, Santa Cruz) anchoring the domestic footprint plus exterior agencies in Arica (Chile) and Matarani-Ilo (Peru) for Pacific trade routing. It holds statutory monopoly over import/export declarations, duty collection, and border enforcement. The agency commemorated 27 years of service in July 2026 and holds ISO 9001:2015 quality certification audited by ICONTEC.

The agency's technology portfolio is organized around the TRACA CERO national policy for bureaucracy elimination. Core platforms include SUMA (electronic signatures, document digitization, process automation), VUCE (Single Window for Foreign Trade integrating multiple public issuing entities), SIDUNEA++ (customs declaration management), and JAREMBAE (controlled substance authorizations). Supporting modules include SUBASTA (electronic auction system for seized goods), Alivio Tributario (tax relief program), MODBNK (QR payment gateway), BCTP reference price tools, SIVIAM traveler control, and citizen complaint channels (SIDEA, SIDCONI, AppQuejas). The platform integrates in real time with Banco Central de Bolivia for UFV/USD exchange rate feeds and with SICOES for procurement data.

Revenue mechanics are derived from regulated transaction-based fees: customs duties (GA, IVA, ICE), storage and logistics fees at customs precincts (e.g., 0.52% of CIF value for logistics services at airport precincts; tiered storage rates per kilogram or per container), fines and penalties under Law 2492, auction proceeds (4.5% per Law 975), forfeited auction guarantees, and deferred payment plans. The customer base is horizontal and highly fragmented: foreign trade operators (importers, exporters, customs brokers, freight forwarders), Free Trade Zone users across nine locations, transport companies, public institutions, and international travelers. OEA/PRIOS preferential rates exist for trusted operators. The agency does not publish commercial revenue as it operates as a non-commercial government authority.

Name

aduana nacional

Legal name

Aduana Nacional

Website

https://aduana.gob.bo

Company type

Private

Founded year

1999

Operating status

Operating

Short description

Aduana Nacional is Bolivia's national customs authority, administering import/export operations, duty collection, and border control across all international crossings and airports through digital platforms including SUMA, VUCE, and SIDUNEA++ serving trade operators, free zone users, and travelers.

Ownership category

akta.pro rank

Product category

Government Customs Administration

NAICS

Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Administration of General Economic Programs (92611)

SIC

Foreign Governments (8888)

akta.pro primary industry

Customs Clearance & Border Trade Facilitation (BPAIADAF)

akta.pro secondary industries

Trade Compliance, Anti-Smuggling & Customs Enforcement (BPAIADAJ), Trade Document Generation & Management (Commercial Invoice, Packing List, COO, Certificates) (TLAEAOAF), Sanctions, Embargo & Export Controls (EAR/ITAR) Compliance Tools (TLAEAOAI), Interagency/International Information Exchange & Cooperation (BPAIADAN)

Keywords

• Customs administration
• Border control services
• Trade facilitation
• Foreign trade regulation
• Customs duty collection

Headquarters

HQ city

La Paz

HQ country

Bolivia

HQ region

Latin America

Offices33 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Customs Duties and Import/Export Taxes: Collection of General Consumption Tax (GA), Value Added Tax (IVA), Specific Consumption Tax (ICE), and other duties on imports and exports as the national customs authority of Bolivia.
2. Customs Service Fees: Fees for services in customs precincts including logistics services, storage, insurance, transit assistance, and other regulated services charged by concession holders under Resolution RD 01-042-22.
3. Storage and Warehousing Fees: Charges for storage of goods in customs precincts including general merchandise, dangerous goods, containers, and vehicles, as well as storage insurance fees.
4. Auction and Seizure Proceeds: Revenue from auctions of confiscated and abandoned goods (4.5% of auction proceeds per Law 975 of 13/09/2017), remates, and direct adjudications.
5. QR Code Payment Processing (MODBNK): Electronic payment gateway for customs duties and taxes through QR code generation system supporting multiple customs locations across Bolivia.
6. Fines and Penalties: Revenue from customs contravention fines, fraud penalties, customs seizure penalties, and other administrative sanctions under Law 2492.
7. Auction Participation Guarantees: 20% guarantee deposits from auction participants that are forfeited if payment obligations are not met, consolidating as revenue to the National Customs.
8. Payment Facilities and Deferred Taxes: Deferred payment plans for customs duties including installment facilities (FAP) for GA, IVA, ICE, IEHD, and other tax obligations.

Pricing tiers

Distribution channels7 records

Marketing channels8 records

Core offering

Aduana Nacional administers customs operations and trade regulation across Bolivia, collecting duties (GA, IVA, ICE) on imports and exports, operating customs precinct services including logistics, storage, and insurance, and conducting auctions of seized and confiscated goods. The agency delivers digital services for foreign trade operators through platforms such as SUMA, VUCE, SIDUNEA++, JAREMBAE, and SUBASTA, supporting customs declarations, document processing, controlled substance authorization, and transparent auction participation. It also operates Authorized Economic Operator (OEA) certification, the OEA/OSI/OAC program, and the TRANCA CERO national policy for bureaucratic elimination.

Product overview

Aduana Nacional operates a platform-plus-modules architecture organized under the TRANCA CERO national policy (customs without bureaucracy), which digitizes procedures and guarantees efficient, transparent services. The core digital services are SUMA (Sistema Único de Modernización Aduanera), which is the primary web platform integrating electronic signatures, document digitization, and process automation; VUCE (Ventanilla Única de Comercio Exterior), which centralizes document processing for foreign trade; SIDUNEA++, the customs declaration management system; and JAREMBAE, the prior authorization system for controlled substances. These core platforms are supported by a suite of specialized modules including SUBASTA (electronic auction system), Alivio Tributario (tax relief), BCTP reference price tools for vehicles and merchandise, MODBNK for QR payment generation, complaint and corruption reporting systems (SIDEA, SIDCONI, AppQuejas), traveler control (SIVIAM), and administrative tools for tax payments, form submissions, guarantee renewals, UFV quotations, and retention inquiries. The entire portfolio is unified under the TRANCA CERO initiative and underpinned by ISO 9001:2015 quality management certification.

Differentiator

Problem solved

Functional benefit

Brands

• TRANCA CERO: Policy program that eliminates bureaucracy, digitizes procedures, and guarantees more agile, transparent, and efficient services by ending paperwork through database interoperability
• SUMA
• VUCE
• JAREMBAE
• SIDUNEA++
• SUBASTA

Products and services

• SUMA (Sistema Único de Modernización Aduanera) Core web platform that integrates electronic signatures, document digitization, electronic notifications, and process automation into a single secure environment for customs operations, used by foreign trade operators across Bolivia.
• VUCE (Ventanilla Única de Comercio Exterior) Single window electronic platform that centralizes and streamlines document processing required for foreign trade operations through integration of multiple public issuing entities, used by importers, exporters, and customs brokers.
• SIDUNEA++ Customs declaration management system used by customs brokers and operators for lodging and processing customs declarations and related formalities for import, export, and transit operations.
• JAREMBAE Online platform for requesting prior authorization for the import and export of controlled chemical substances, used by foreign trade operators handling regulated chemicals.
• SUBASTA - Electronic Auction System Electronic auction system for the transparent and efficient administration of customs seizures and adjudicated goods, enabling citizens and businesses to participate online in auctions of confiscated merchandise, vehicles, and real estate.
• Alivio Tributario Digital platform enabling the condonation and regularization of tax obligations, part of the national tax relief program available to importers and operators with outstanding customs tax obligations.
• MODBNK - QR Code Payment System QR code payment generation system for customs duties and taxes, integrated with banking channels for electronic payment processing across multiple customs locations in Bolivia.
• OEA/OSI/OAC Operator Certification Program Certification program for Authorized Economic Operators (OEA), Operador Seguro Internacional (OSI), and Operadores Aduaneros Certificados (OAC) that grants trusted traders preferential tariff rates and expedited customs clearance.
• BCTP Reference Price Tools (Vehicles and Merchandise) Online reference price lookup tools enabling importers and customs brokers to consult market reference values for vehicles and merchandise for customs valuation purposes.
• Customs Precinct Services (Logistics, Storage, Insurance) Physical customs precinct services including logistics support (charged as percentage of CIF value), storage of goods (per kilogram or per container basis), and storage insurance for merchandise, vehicles, and containers in customs precincts across Bolivia.
• Traveler Control Services (SIVIAM) Traveler control system at international airports for managing incoming and outgoing passenger declarations, currency controls, and customs compliance for international travelers.

Quantifiable outcome

• ISO 9001:2015 Quality Management certification maintained through external audit in July 2026
• +2 more outcomes

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Five partnerships are on record, tiered core and minor.

• VUCE Participating Entities (Entidades Públicas Emisoras)coreTechnology or IntegrationVUCE integrates multiple public entities that issue documents required for foreign trade operations, enabling centralized and simplified document processing through a single electronic window.
• Banco Central de Bolivia (BCB)coreTechnology or IntegrationExchange rate (UFV and USD) data integration for customs duty calculation. UFV is the daily index based on inflation used for customs valuations, referenced daily on the MODBNK payment system.
• ICONTEC (Instituto Colombiano de Normas Técnicas y Certificación)minorOthersExternal auditor body granting and maintaining ISO 9001:2015 Quality Management certification for Aduana Nacional's customs processes.
• Andean Community (Comunidad Andina) - CANcoreStrategic or Co-development PartnerRegional integration body through which Aduana Nacional participates in high-level meetings to strengthen border management and participates in regional customs harmonization initiatives including the DAV (Declaración Andina del Valor) module.
• TRACA CERO Partner AgenciescoreTechnology or IntegrationNational public policy program TRACA CERO requires interoperability with multiple government databases for elimination of paperwork through the National Procedures Catalog, involving various state agencies and ministries.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Livingston International: Livingston International provides customs brokerage, trade-compliance, and logistics services, including import/export clearance. It is a broad commercial comparator for Aduana's customs processing and operator services, with a different ownership model.
• Expeditors: Expeditors is a global logistics provider with customs brokerage and trade-compliance services for international shippers. It is a broad incumbent comparator for Aduana's operator-facing customs and trade-facilitation role, but its commercial model differs.
• Descartes Systems Group: Descartes provides customs filing, trade-compliance, and global logistics software used by carriers, brokers, and customs operators. It is an adjacent technology comparator for Aduana's SUMA, VUCE, and SIDUNEA++ platform stack, not a government authority.
• U.S. Customs and Border Protection: U.S. Customs and Border Protection combines customs, border protection, and trade enforcement, using risk targeting and electronic processing. It is a broad incumbent comparator for Aduana's customs, enforcement, and digital-control capabilities.

Emerging players

• MIC Customs Solutions: MIC Customs Solutions supplies customs declaration, clearance, and compliance software, including electronic declaration and tariff or classification workflows. It is a niche technology peer relevant to Aduana's digital customs modernization.

Direct peers

• Servicio de Administración Tributaria (SAT): Mexico's Servicio de Administración Tributaria includes the General Customs Administration, with import/export declarations, risk-based clearance, and trade compliance. It is comparable in national customs authority and technology-enabled enforcement, although it operates in a larger market.
• Receita Federal do Brasil: Brazil's federal tax and customs authority handles import/export controls, duty collection, and border enforcement across a large national geography. It is comparable in sovereign customs mandate and nationwide operating network.
• Dirección Nacional de Aduanas (Uruguay): Uruguay's national customs directorate manages import/export formalities, border control, and trade facilitation. It is a smaller regional analogue with similar functions and a public-sector service model.
• Servicio Nacional de Aduanas y Administración Tributaria (SUNAT): Peru's national tax and customs administration operates import/export declaration, valuation, collection, and trade-facilitation services. It is a direct public-sector comparator for Aduana Nacional's customs mandate and digital single-window workflows.
• Aduana de Chile: Aduana de Chile is Chile's national customs service, responsible for import/export control, border enforcement, and trade facilitation. Its government-led customs and border-control role makes it a direct regional comparator.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCc9n7j3xby8c_j2O42YQSjQ
• LinkedInlinkedin.com/company/aduana-nacional-de-bolivia

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about aduana nacional