What office resale does

Office Resale is a UK-based direct-to-consumer e-commerce retailer of refurbished and new office furniture, operating as a brand under the Crown Workspace group with headquarters at 1 Ardra Road, North London. Its catalogue spans task chairs, mesh-back and orthopaedic seating, meeting and boardroom chairs, individual/sit-stand/bench desks, meeting and canteen tables, soft seating, storage and accessories, drawing on premium brands such as Herman Miller, Humanscale, Haworth, Orangebox, Vitra, Allermuir and Boss Design. As an authorised Herman Miller refurbishment partner for the UK and Ireland, the company holds the brand's Authorised Refurbishment Partner logo and uses genuine spare parts.

The company's core technology and operational backbone is its award-winning Renew Centre, a remanufacturing and refurbishment facility that performs chair refurbishment, reupholstery, respraying, desktop production and bespoke furniture manufacturing, and is described as holding the most extensive stock of quality office furniture in the UK. Surrounding the refurbishment core, Office Resale offers a circular-economy service stack including guaranteed furniture buy-back, flexible furniture hire, sustainable office clearances, workplace design and fit-out, space planning with 3D modelling, and end-of-use workplace exit services.

Commercially, the business makes money through three streams: one-time unit sales of refurbished and new furniture at price points from approximately £40 to £3,200, recurring furniture hire on monthly contracts, and buy-back transactions on previously sold items. Distribution is direct-to-customer via the e-commerce storefront with UK-wide delivery and North London collection, supported by phone-based enterprise sales. Customers include enterprise buyers (BBC, Bank of England, ITV, National Gallery, Serco) plus a secondary home-office segment, with sustainability messaging and the cost savings of up to 85% versus retail as the central value proposition.

Name

office resale

Legal name

Office Resale

Website

https://officeresale.co.uk

Company type

Private

Operating status

Operating

Short description

Office Resale is a UK-based e-commerce retailer that sells refurbished and new premium-brand office furniture directly to businesses and home-office buyers, leveraging its Herman Miller-authorised Renew Centre to remanufacture stock at 30-85% below retail and offer hire, buy-back and fit-out services under Crown Workspace.

Ownership category

akta.pro rank

Product category

Refurbished Office Furniture

NAICS

Office Furniture (including Fixtures) Manufacturing (3372), Reupholstery and Furniture Repair (81142)

SIC

Retail-Furniture Stores (5712)

akta.pro primary industry

Office Furniture (Used & Refurbished) Retail (CRAIANAK)

akta.pro secondary industries

Home, Furniture & Decor Resale (CRAFAGAD), Home Office Furniture Rental (Desks, Chairs, WFH Bundles) (CRAIAOAL)

Keywords

• Refurbished office furniture
• Used office chairs
• Office desks and tables
• Furniture remanufacturing services
• Workplace fit out services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Furniture Sales: One-time sale of refurbished and new office furniture including chairs, desks, tables, storage, and accessories. Products are sold at fixed prices with VAT applied.
2. Furniture Hire: Flexible rental solutions for short-term and long-term workspace needs, offering cost-effective alternative to purchasing with predictable monthly expenses.
3. Furniture Buy-back: Guaranteed buy-back service for office furniture previously purchased from Office Resale, allowing customers to sell back items when no longer required.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Office Resale sells refurbished and new office furniture — including task chairs, desks, tables, soft seating, storage, and accessories — from premium brands at 30–85% below retail prices. The company refurbishes furniture at its award-winning Renew Centre and operates as an authorised Herman Miller refurbishment partner using genuine spare parts. It also offers furniture hire, a guaranteed buy-back service, workplace design and fit-out, space planning with 3D modelling, and bespoke furniture manufacturing.

Product overview

Office Resale is a UK-based refurbished office furniture retailer operating as part of Crown Workspace. The company offers quality used, refurbished, and new office furniture from premium brands including Herman Miller, Humanscale, Haworth, Orangebox, Vitra, and many others. Their core product portfolio spans task chairs (mesh back, operator, orthopaedic, executive, boardroom), desks (individual, sit-stand, bench configurations), tables (meeting, canteen, folding, round, high tables), soft seating (sofas, armchairs, lounge chairs, stools), storage solutions (cupboards, pedestals, lockers), and accessories (monitor arms, desktop/under-desk power). Services include furniture buy-back, hire, bespoke furniture manufacturing, workplace design and fit-out, and space planning. Their award-winning Renew Centre handles all refurbishment and remanufacturing. As an authorized Herman Miller refurbishment partner, they use genuine spare parts for all Herman Miller products. The company operates on a business-to-business model, serving organizations seeking sustainable, cost-effective office furniture solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Refurbished Task Chairs Refurbished ergonomic task chairs — including mesh back, operator, orthopaedic, executive, boardroom, draughtsman, meeting, canteen, lounge, side, and arm chairs — restored to high quality standards for businesses and home office users.
• Refurbished Desks Refurbished individual desks, sit-stand desks, and bench desks — including Herman Miller Abak Environments systems — for various workspace configurations.
• Refurbished Tables Refurbished meeting tables, canteen tables, folding tables, round tables, occasional tables, and high tables for different office environments.
• Refurbished Soft Seating Refurbished sofas, armchairs, lounge chairs, stools, and bench seating for reception, breakout, and informal meeting areas.
• Refurbished Storage Solutions Refurbished cupboards, pedestals, and lockers for office storage needs.
• Office Furniture Accessories Monitor arms, desktop power solutions, and under-desk power modules that complement refurbished office furniture setups.
• Herman Miller Refurbished Furniture Range Officially refurbished Herman Miller products including Aeron chairs, Abak desk systems, and Mirra chairs, restored using genuine Herman Miller spare parts under the Authorised Refurbishment Partner programme.
• Renew Centre Refurbishment Services Remanufacturing and refurbishment service at Office Resale's award-winning Renew Centre, restoring desks, chairs, and other office furniture to as-good-as-new condition using precision technology.
• Furniture Buy-Back Service Guaranteed buy-back service that purchases office furniture previously acquired from Office Resale, supporting sustainable asset management and circular procurement.
• Furniture Hire Flexible rental solutions for office furniture, providing a cost-effective alternative to purchasing for short-term and long-term workspace needs with predictable monthly expenses.
• Workplace Design and Fit-Out Services Interior design and office fit-out services that deliver sustainable workplaces maximising employee wellbeing, accommodating both Office Resale and external designers' plans.
• Space Planning and 3D Modelling Space planning and 3D modelling service that visualises how refurbished Office Resale furniture would look within customers' own office spaces.
• Bespoke Furniture Manufacturing Custom-made furniture items — including chairs, desks, reception furniture, booth seating, lockers, and storage units — manufactured to specification at the Renew Centre.
• Sustainable Interior Services Comprehensive sustainable interior services covering workplace design, sustainable workspace maintenance, workplace exit services, and workplace change support services.

Quantifiable outcome

• Save up to 85% on retail prices
• +2 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Herman MillercoreStrategic or Co-development PartnerOffice Resale (Crown Workspace) is an authorised/approved refurbishment partner for Herman Miller in the UK and Ireland. This exclusive partnership enables them to refurbish Herman Miller products to the highest standards using genuine spare parts, guaranteeing performance, safety and environmental standards. Their Herman Miller refurbished products carry the Authorised Refurbishment Partner logo.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• The Used Office Furniture Company: The Used Office Furniture Company supplies pre-owned office furniture to UK businesses. Its focus on used desks, chairs, and workplace assets makes it a direct competitor in the value-oriented resale niche.
• Office Furniture Online: Office Furniture Online is a UK e-commerce supplier spanning desks, chairs, tables, storage, and workplace furniture. It is comparable through the same online purchasing motion, product categories, and business-customer use cases.
• The Office Crowd: The Office Crowd is a UK-based retailer of new and refurbished office furniture sold through an e-commerce-led model. It closely matches Office Resale's product categories, self-serve purchasing, and value-and-sustainability proposition.

Broad incumbents

• Herman Miller: Herman Miller manufactures premium workplace furniture, including the Aeron chair and Abak desk systems sold by Office Resale. It is a broad incumbent and ecosystem partner, with overlap in premium office furniture and the end customers served by Office Resale.
• Steelcase: Steelcase is a global workplace-furniture manufacturer serving corporate and institutional customers. Its seating, desks, and workplace systems compete for the same project budgets and premium-specification needs, although it focuses primarily on new products.
• Haworth: Haworth is a global manufacturer of workplace furniture, seating, and interior systems. It is relevant through overlapping office-product categories and enterprise customers, with a much broader manufacturing and dealership footprint.
• Business Furniture: Business Furniture supplies office furniture and workplace solutions to UK organizations. It overlaps in desks, seating, storage, and project fulfillment, but represents a broader incumbent offer than Office Resale's refurbishment-led proposition.
• Davisons Office Furniture: Davisons is an established UK office-furniture supplier with design, space-planning, and workplace furnishing capabilities. It serves a similar enterprise customer base but is broader and less focused on refurbished inventory.

Emerging players

• Reconome: Reconome provides circular workplace reuse and redeployment services, including extending the life of office assets. It overlaps with Office Resale through corporate sustainability, asset recovery, and circular office-furnishings services, although its model is more service-led.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about office resale