stichting maatschappelijk werk fryslan

What stichting maatschappelijk werk fryslan does

Sociaal Werk De Kaai, the trading name of Stichting Maatschappelijk Werk Friesland (SMWF) since November 1, 2021, is a Dutch non-profit foundation (stichting) providing community social work services to the residents of the Wadden Islands — Schiermonnikoog, Vlieland, and Terschelling. The organization delivers Maatschappelijk Werk (general social work supporting issues such as financial worries, relationships, parenting, loneliness, mental health, grief, domestic violence, and illness/disability), Schoolmaatschappelijk Werk (school-based short-term psychosocial support for students and parents), and operates the Onafhankelijke Klachtencommissie (independent complaints committee) for the municipalities of Heerenveen and Ooststellingwerf. Service delivery is human-led, conducted through community presence, home visits, school visits, phone, email, and in-person consultations; a digital Klantportaal (customer portal) allows clients to view their personal dossier online.

The organization is part of Tintengroep, a larger social welfare conglomerate operating across the Dutch provinces of Groningen, Drenthe, Flevoland, Friesland, and Overijssel. Its technology stack is modest: a WordPress-based website with standard contact channels and a customer portal for client file access. No proprietary AI/ML, API platform, or SDK is in evidence. The business model is subscription/recurring municipal government contracting — the organization is fully funded by fees paid by the three island municipalities it serves under social work procurement contracts. Effective January 1, 2025, it ceased service delivery to the municipality of Heerenveen, narrowing its municipal customer base from four to three. The organization holds ANBI (public benefit) status, HKZ healthcare quality certification, and the Kwaliteitslabel Sterk Sociaal Werk quality label awarded in September 2025. Leadership transitioned in March 2025 from director Henrieke Hofsteenge to a new team of Annemiek Echten (manager) and Karin Eeken (director).

Name

stichting maatschappelijk werk fryslan

Legal name

Stichting Maatschappelijk Werk Friesland

Website

https://smwf.nl

Company type

Private

Founded year

2021

Operating status

Operating

Short description

Sociaal Werk De Kaai (formerly Stichting Maatschappelijk Werk Friesland) is a Dutch non-profit foundation providing social work, counseling, and school social work services to residents of the Wadden Islands under municipal government contracts.

Ownership category

akta.pro rank

Product category

Social Work Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industry

School Counseling & Guidance Services (Academic/Social-Emotional) (EDAJALAF)

Keywords

• Community social work
• School social work
• Welfare counseling
• Independent complaints committee
• Social support services

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Technology or R&D

Revenue model

1. Municipal Government Contracts: Sociaal Werk De Kaai operates as a government-funded social work organization, providing services to residents of Schiermonnikoog, Vlieland, and Terschelling under contract with municipalities. The organization also previously served Heerenveen until January 1st.

Distribution channels1 record

Marketing channels2 records

Core offering

Sociaal Werk De Kaai delivers community social work services to residents of the Wadden Islands, providing short-term psychosocial support, listening ear counseling, goal-setting plans, and referrals to specialized care for issues such as financial worries, relationship problems, parenting, loneliness, mental health, grief, domestic violence, and disability or chronic illness. It also runs school social work for educational institutions and an independent complaints committee for residents of Heerenveen and Ooststellingwerf municipalities.

Product overview

Sociaal Werk De Kaai is a social work organization serving residents of the Wadden Islands Schiermonnikoog, Vlieland, and Terschelling. The organization offers a portfolio of services including Maatschappelijk Werk (general social work), Schoolmaatschappelijk Werk (school social work), and an Onafhankelijke Klachtencommissie (independent complaints committee). Services are supported by a digital Klantportaal (customer portal) for online client dossier access. The organization works with both individual trajectories and collective service provision, focusing on strengthening residents' self-reliance and talents in areas such as financial concerns, relationships, parenting, and loneliness.

Differentiator

Problem solved

Functional benefit

Products and services

• Maatschappelijk Werk (Community Social Work) General community social work service for residents facing issues such as money worries, relationships, parenting and upbringing, loneliness, mental health concerns (low self-confidence, anxiety, burnout), processing traumatic events, grief and loss, domestic violence, and coping with disabilities or chronic illness. Includes short-term and light assistance where possible and referral to specialized care when needed.
• Schoolmaatschappelijk Werk (School Social Work) School-based social work offering short-term psychosocial assistance to parents and students at schools on the Wadden Islands, addressing behavioral, emotional, or social challenges that may negatively impact academic performance.
• Onafhankelijke Klachtencommissie (Independent Complaints Committee) Independent complaints committee service allowing residents of Heerenveen and Ooststellingwerf municipalities to express grievances or file complaints about the social work services they received.
• Collectieve Dienstverlening (Collective Services) Collective services including open and closed walk-in sessions, one-time meetings, support for self-organizations, and network meetings, with impact measurements carried out as part of the Tinten method.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered former and core.

• Gemeente HeerenveenformerStrategic or Co-development PartnerPreviously provided social work services to Heerenveen municipality. Service discontinued as of January 1st. Residents referred to Meitinkers for social work services.
• Veilig Thuis FryslâncoreStrategic or Co-development PartnerPartnership for domestic violence reporting and support. Residents with domestic violence concerns are referred to Veilig Thuis Fryslân at 0800-2000 (24/7).
• Adviespunt Zorgbelang FryslâncoreStrategic or Co-development PartnerPartnership for independent client support. Residents are referred for independent client support at Adviespunt Zorgbelang Fryslân (085 4 832 432, weekdays 9:00-13:00).
• TintengroepcoreOthersSociaal Werk De Kaai is part of Tintengroep, a social work organization supporting inhabitants in Groningen, Drenthe, Flevoland, Fryslân, and Overijssel. Tintengroep consists of various foundations with expertise in social work, preschool, childcare, training and advice.
• Gemeenten Schiermonnikoog, Vlieland en TerschellingcoreStrategic or Co-development PartnerCurrent municipalities served by Sociaal Werk De Kaai under municipal contracts for social work services.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Tintengroep: Parent organization of Sociaal Werk De Kaai and operator of multiple sibling social work foundations across Groningen, Drenthe, Flevoland, Friesland and Overijssel; comparable because it runs the same community social work model at scale across northern Netherlands.
• KwadrantGroep: Diversified Dutch social-care provider active in Groningen and Drenthe offering community social work, youth care and welfare services comparable in scope and target population to Sociaal Werk De Kaai's generalist maatschappelijk werk.
• Leger des Heils Nederland: Large Dutch non-profit foundation delivering social work, housing support, and community services nationwide; comparable in mission (public benefit, government-contracted) and broad individual-and-family support offering.

Direct peers

• De Meitinkers (Gemeente Heerenveen): Municipal in-house social work team that took over the Heerenveen contract from Sociaal Werk De Kaai as of January 1; a direct competitor offering the same neighborhood-based social work services to residents of a Friesland municipality.

Emerging players

• Humanitas DMH: Dutch non-profit providing social support, mentoring and community-based social work with strong regional presence; relevant peer because it addresses many of the same individual-and-family challenges (loneliness, parenting, financial worries) using similar neighborhood-level delivery.

Others

• Sociaal Werk Nederland: Dutch industry association for social work organizations, issuer of the 'Sterk Sociaal Werk' quality label; relevant as the ecosystem body governing the quality framework that Sociaal Werk De Kaai operates within.
• Veilig Thuis Fryslân: Friesland regional domestic-violence reporting and support center that partners with Sociaal Werk De Kaai for referrals; adjacent rather than directly competing because it is specialized in domestic violence, but operates in the same Friesland social support ecosystem.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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