office team

What office team does

OfficeTeam, now a sub-brand of Robert Half Inc., provides temporary and temporary-to-full-time staffing for administrative and front office support roles. Robert Half Inc. is a publicly traded company (NYSE: RHI), founded in 1948 and incorporated in Delaware, with 75+ years of specialized staffing experience. The OfficeTeam brand has been integrated into Robert Half's unified "Contract Talent" flexible-staffing offering, and the division operates within a broader portfolio spanning Finance and Accounting, Technology, Marketing and Creative, Legal, and Consulting Solutions. The platform serves both small businesses and global enterprises across more than 300 global locations, with named engagements including an HVAC software firm, a global big-box retailer placing 150+ contract customer service professionals, and a rural school district staffing contract-to-permanent administrative and HR roles.

The core product stack centers on six specializations: Business Administration, Customer Service and Call Center, Data Entry, Healthcare Administration, Human Resources, and Office Support and Management. Underlying technology is described as an "award-winning AI Candidate Matching" platform that combines algorithmic matching with human recruiter expertise to recommend candidates whose skills align with client needs. Distribution is omnichannel: 300+ physical offices for face-to-face field sales, a dedicated phone line (1.855.432.0924), an online self-service candidate portal, and content marketing channels including salary guides, job-market outlook reports, and hiring insights. The company emphasizes a 48-hour placement turnaround, local market knowledge across 300+ locations, and access to millions of candidates in a global database supporting tens of thousands of annual placements.

The business operates on a professional services revenue model, generating revenue through placement fees for permanent placements and contract staffing services. Pricing is not publicly disclosed and is set via direct recruiter engagement. Robert Half is recognized by Fortune as one of the World's Most Admired Companies, by Forbes as one of America's Best Professional Recruiting Firms, and by Fortune as one of America's Most Innovative Companies. The customer base is highly diversified across size tiers (SMBs through global enterprises) and verticals (professional services, retail, technology, hospitality, financial services, manufacturing, public sector, nonprofit, healthcare administration), which structurally limits single-customer concentration risk.

Name

office team

Legal name

Robert Half Inc.

Website

https://officeteam.com

Company type

Public

Founded year

1948

Operating status

Operating

Short description

OfficeTeam, a sub-brand of Robert Half Inc., provides temporary and contract-to-hire staffing for administrative and customer support roles, using AI-powered candidate matching across 300+ global locations to serve SMBs, enterprises, and public-sector clients.

Ownership category

akta.pro rank

Product category

Administrative Staffing Services

NAICS

Temporary Help Services (561320)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Office & Administrative Temp Staffing (BPACACAA)

akta.pro secondary industries

Clerical & Customer Support Temp Staffing (BPACACAC), Temp-to-Hire Staffing (BPACACAG)

Keywords

• Administrative staffing services
• Temporary staffing agency
• Office support recruitment
• Customer service staffing
• Contract talent placement

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Staffing and Recruiting Services: Robert Half generates revenue through placement fees for permanent placements and contract staffing services. The company places tens of thousands of administrative professionals annually through its global network of 300+ locations.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

OfficeTeam supplies temporary and temporary-to-full-time staffing for administrative and front office support roles, including receptionists, customer service representatives, data entry specialists, HR support, healthcare administration, and office management professionals. Services span contract, contract-to-permanent, permanent placement, and executive search engagements, with placements typically completed in as little as 48 hours through a combination of recruiter expertise and AI-powered candidate matching.

Product overview

Robert Half offers a comprehensive staffing and recruitment platform centered on Administrative & Office Staffing and Recruiting services. The core offering includes contract talent (formerly OfficeTeam), permanent/full-time placement, and executive search capabilities. These are supported by specialized divisions for Finance and Accounting, Technology, Marketing and Creative, Legal, and Consulting Solutions. Administrative staffing encompasses distinct specializations including Business Administration, Customer Service & Call Center, Data Entry, Healthcare Administration, Human Resources, and Office Support & Management. The platform differentiates through AI-powered candidate matching, local market knowledge, and global reach via 300+ locations worldwide.

Differentiator

Problem solved

Functional benefit

Products and services

• Contract Talent (formerly OfficeTeam) Short- and long-term administrative staffing solutions allowing businesses to quickly expand teams with qualified administrative and customer support professionals for flexible workforce needs. Formerly operated under the OfficeTeam brand.
• Permanent Talent / Full-Time Staffing
• Executive Search
• Remote, On-Site, and Hybrid Talent Solutions
• Business Administration Staffing
• Customer Service & Call Center Staffing
• Data Entry Staffing
• Healthcare Administration Staffing
• Human Resources Staffing
• Office Support & Management Staffing

Quantifiable outcome

• Hire talent in as little as 48 hours
• +1 more outcomes

Named customers3 records

Segments12 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Adecco Group: Global staffing firm providing temporary and permanent administrative, clerical, and customer support placements. Directly comparable to OfficeTeam in service mix, target customers, and employer-of-record delivery model across multiple geographies.
• Express Employment Professionals: US-focused staffing franchise providing temporary and permanent administrative, customer service, and office support placements to SMBs; closely mirrors OfficeTeam's SMB-heavy customer segments and local-market delivery model.
• ManpowerGroup: World's third-largest staffing firm offering temporary and permanent administrative and customer support staffing, with global office coverage comparable to Robert Half's 300+ location footprint that powers OfficeTeam.
• Randstad: Largest global staffing company with strong administrative, clerical, and customer support offerings through its Randstad Office & Administration segment. Closely matches OfficeTeam's contract and permanent admin placement model.
• Kelly Services: US-headquartered staffing provider with dedicated administrative, customer service, and call center staffing divisions, directly overlapping with OfficeTeam's specializations and SMB-to-enterprise customer base.
• Kforce: US staffing firm with a strong administrative and customer support staffing practice serving enterprise and mid-market clients; competes head-to-head with OfficeTeam for contract and permanent admin placements.

Broad incumbents

• Allegis Group: Largest US-based privately held staffing firm encompassing Aerotek, Aston Carter, and TEKsystems; competes with OfficeTeam across administrative and customer support staffing while operating a much broader portfolio of specialized brands.
• Robert Half Inc. OfficeTeam's parent platform; operates the Contract Talent (formerly OfficeTeam), Permanent, Executive Search, and broader Finance, Technology, Legal, and Marketing/Creative staffing lines. Provides the technology, distribution, and brand that OfficeTeam relies on.

Emerging players

• Insight Global: Large, fast-growing US staffing firm that has expanded aggressively in administrative, customer support, and call center placements; comparable in scale and contract/permanent mix to OfficeTeam, particularly with enterprise clients.

Regional players

• Hays: Global staffing firm with strong administrative and office support offerings primarily outside the US; comparable in service mix to OfficeTeam, though more regional in market overlap.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about office team