Office National de l'Emploi

What Office National de l'Emploi does

Office National de l'Emploi (ONEM) is the national public employment service of the Democratic Republic of Congo, established in 2002 by Presidential Decree 081/2002 and the Labor Code (Law 015/2002, articles 204-207) as a public establishment with technical and social character. Operating under the supervision of the Ministry of Employment and Labour and aligned with ILO Convention 88 and Recommendation 83, ONEM serves as the sole mandated intermediary for employment placement, work contract visa processing, and employer contribution collection across all 25 provinces of the DRC. Its service portfolio spans job seeker registration and identification cards, job matching and placement, work contract visa certification, professional orientation, self-employment support, workforce declaration enforcement (DASMO, DMT, Bilan Social), and oversight of private placement services.

The technology stack centers on a three-pillar digital ecosystem: the www.onem.cd web platform serving as a single digital window for registration, job posting, and application tracking; the MIKUBA mobile application extending self-service access to job seekers via Android devices; and the Control Room Statistique Emploi, a digital command center developed with Accent Média for real-time centralized employment data analytics across all provinces. Specialized programs include the Graduate Employment Programme (PED, 6-month internships with $100/month bursary), Youth Entrepreneurship in Agriculture (PEJAB, ~$50M financing for 6,000 enterprises), the Labor Market Observatory (POME), school-based career guidance (POPS), job search techniques training (PTRE), and the population census support project (PARBDS). The ROME RDC occupational directory provides standardized labor market classification.

The organization is funded through mandatory employer contributions set at 0.5% of gross monthly salary (increased from 0.2% by ministerial order of September 24, 2025), collected monthly from all public, parapublic, private, and humanitarian sector employers with late-payment penalties of 0.5% per day. Job seeker services are provided free of charge. As a government monopoly with statutory authority reinforced by recent regulatory expansion (mandatory job offer visas effective October 2025, tightened private placement licensing), ONEM faces no direct competition in its core intermediation and regulatory functions.

Name

Office National de l'Emploi

Legal name

Office National de l'Emploi (ONEM)

Website

https://onem.cd

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

ONEM is the DRC's government-mandated public employment service, operating a digital platform (www.onem.cd), MIKUBA mobile app, and Control Room analytics across all 25 provinces. It intermediates job placement, validates work contracts, and is funded by mandatory 0.5% employer contributions.

Ownership category

akta.pro rank

Product category

Public Employment Services

NAICS

Employment Placement Agencies (561311)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

HRIS/HCM Implementation & EOR Platform Services (BPACAHAJ)

Keywords

• Public employment services
• Job placement intermediation
• Labor market regulation
• Workforce development programs
• Employment contract validation

Headquarters

HQ city

Kinshasa

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Employer Contributions (Contribution Patronale): ONEM is funded through mandatory employer contributions set at 0.5% of gross monthly salary paid by employers (as of September 2025, increased from the previous 0.2% rate). All employers in the public, parapublic, private, and humanitarian sectors are required to contribute, with declarations submitted monthly and payments due within 15 days.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Office National de l'Emploi (ONEM) is the DRC government public establishment that intermediates between job seekers and employers, validates employment contracts through its visa process, and regulates the national labor market. It operates the digital platform www.onem.cd, the MIKUBA mobile app, and the Control Room Statistique Emploi to deliver employment services and labor market intelligence across all 25 provinces.

Product overview

ONEM operates as a unified public employment service platform with three core digital products: the www.onem.cd web platform serving as the single digital window for job seekers and employers, the MIKUBA mobile application enabling on-the-go access to employment services, and the Control Room Statistique Emploi providing real-time national employment data analytics. The organization delivers specialized employment programs including PED (graduate internship with bursary), PEJAB (youth agribusiness entrepreneurship), PARBDS (population census and social databases), PTRE (job search techniques), POPS (school-based career guidance), and POME (labor market observatory). Core operational services include job seeker registration with ID cards, placement intermediation, employment contract visa certification, professional orientation, and self-employment support. Regulatory services cover employer contributions (0.5% of salary), workforce declarations (DASMO, DMT, Bilan Social), and private placement service oversight. ONEM also organizes recurring events including Job Days, Village des Opportunités, and Salon de l'Emploi. The ROME RDC occupational directory provides standardized classification of jobs and occupations in the DRC labor market.

Differentiator

Problem solved

Functional benefit

Brands

• MIKUBA: Mobile application launched by ONEM to facilitate simplified and inclusive access to employment services, allowing job seekers to register, browse offers, and apply via their phones.
• PED - Programme Emploi Diplômé
• PEJAB - Projet d'Entreprenariat des Jeunes dans l'Agriculture et l'AgroBusiness
• POME - Programme Observatoire du Marché de l'Emploi
• POPS - Programme d'Orientation Professionnelle en Milieu Scolaire
• PTRE - Programme sur les Techniques de Recherche d'Emploi
• PARBDS - Projet d'Appui au Recensement et au Renforcement des Bases de Données Sociales
• Control Room Statistique Emploi

Products and services

• Employment Placement Service National employment intermediation service that registers job seekers and employers on the www.onem.cd platform and matches candidates to job openings, delivered free to individual job seekers and made available to DRC employers through the platform and MIKUBA mobile app.
• Employment Contract Visa Validation Statutory regulatory service through which ONEM validates employment contracts between employers and workers in the DRC, granting the contract visa required to formalize employment relationships across all sectors of the economy.
• MIKUBA Mobile Application Mobile application provided by ONEM to enable job seekers and employers to access employment intermediation, registration, and contract visa services via smartphone, complementing the www.onem.cd web platform.
• Specialized Employment Programs Portfolio of ONEM-coordinated targeted employment programs including PED, PEJAB, POMS, POPS, PTRE, and PARBDS, designed to address distinct workforce segments such as youth employment, sector-specific job placement, and reintegration pathways in the DRC.

Quantifiable outcome

• 286,273 job seekers registered from 2019-2024
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Enabel (Belgian Development Agency)coreStrategic or Co-development PartnerTechnical partner supporting ONEM's digital transformation including the Control Room system and IT equipment. Co-organized Job Days 2025 at Palais du Peuple. Provides ongoing support for modernization initiatives.
• International Labour Organization (ILO/OIT)coreStrategic or Co-development PartnerONEM operates under ILO Convention 88 and Recommendation 83 frameworks. ILO provides technical assistance including for the Kasaï Central employment and training coordination workshop.
• Fédération des Entreprises du Congo (FEC)coreStrategic or Co-development PartnerAnnual accountability meetings regarding employer contributions. Collaboration on employment promotion, youth placement, and private sector engagement. FEC represents employers in the national employment ecosystem.
• INPP (Institut National de Préparation Professionnelle)coreStrategic or Co-development PartnerCo-signed partnership protocol for improving training-employment alignment. Collaboration on skills certification and professional development. Joint activities under the 2026 performance contract.
• Ministry of Vocational TrainingcoreStrategic or Co-development PartnerSigned collaboration protocol in October 2024 for improving youth employability through targeted training programs and better matching between training institutions and market needs.
• CNSS (Caisse Nationale de Sécurité Sociale)minorOthersCollaboration on worker registration and social protection coordination for employed workers.
• WAPES (Association Mondiale des Services d'Emploi Publics)minorOthersInternational association of public employment services that ONEM participates in for best practice sharing.
• AASEP (Association Africaine des Services d'Emploi Publics)minorOthersAfrican association of public employment services for regional cooperation and knowledge sharing.
• ARSPminorStrategic or Co-development PartnerPartnership to better structure subcontracting employment data in DRC through coordinated data systems.
• ANAPIminorStrategic or Co-development PartnerCollaboration at investment promotion events to connect employment services with business development.
• JICAminorStrategic or Co-development PartnerStrategic partnership in entrepreneurship and employment ecosystem through APROCM and ANADEC collaboration.
• BIT (Bureau International du Travail)minorStrategic or Co-development PartnerTechnical assistance for improving youth employability and women's economic empowerment in the Kasaï Central project zone through training network coordination.

Scale indicators9 records

Recent moves10 records

Expansion highlights5 records

Broad incumbents

• ManpowerGroup: Global staffing and workforce solutions company operating across multiple African markets including DRC. Comparable intermediation business model but private-sector, with no regulatory monopoly.
• Department of Employment and Labour – South Africa: South Africa's Department of Employment and Labour performs comparable functions (employment services, UIF contributions, labour market regulation) but operates at significantly larger scale as a national ministry with broader mandate.

Direct peers

• Pôle Emploi / France Travail: France's national public employment service, operating under similar ILO Convention 88 framework with statutory intermediation mandate, employer contribution funding, and digital platform (francetravail.fr). Closest functional peer to ONEM at a more mature stage.
• Bundesagentur für Arbeit: Germany's federal employment agency, providing job placement, unemployment benefits administration, employer contributions, and labor market statistics. Comparable mandate structure to ONEM, with a much larger operational scale and budget.
• Servicio Público de Empleo Estatal (SEPE): Spain's national public employment service operating under ILO frameworks, providing intermediation, employer contribution collection, and contract oversight — directly comparable to ONEM's mandate and operational model.

Emerging players

• LinkedIn (Microsoft): Global professional networking and job-matching platform increasingly used in African markets including DRC. Represents the digital competitive threat to traditional public employment services like ONEM.

Others

• International Labour Organization (ILO): UN agency that provides the Convention 88 and Recommendation 83 framework under which ONEM operates, and delivers technical assistance to PES globally. Comparable as a peer given ONEM's deep operational alignment with ILO standards.
• WAPES (World Association of Public Employment Services): International association of public employment services of which ONEM is a member. Provides benchmarking, best practice sharing, and convening function for PES organizations globally.

Regional players

• Agence Nationale de Promotion de l'Emploi (ANPE) – Senegal: Senegal's national employment agency offering job placement, professional training, and employer services in a comparable Francophone West African setting — useful peer for African PES operating model benchmarking.
• Agence Nationale pour l'Emploi (ANPE) – Côte d'Ivoire: Côte d'Ivoire's national employment agency operating in a Francophone African context similar to DRC, providing intermediation, employer registration, and labor market data. Highly comparable in operating environment and scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/onem_cd
• Facebookfacebook.com/onemrdcongo
• LinkedInlinkedin.com/company/office-national-de-l-emploi

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Office National de l'Emploi