NDIS Quality and Safeguards Commission
- Company typePrivate
- Founded2018
- HeadquartersPenrith, Australia
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
NDIS Quality and Safeguards Commission firmographics
Firmographics- Name
- NDIS Quality and Safeguards Commission
- Legal name
- NDIS Quality and Safeguards Commission
- Website
- https://www.ndiscommission.gov.au
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
NDIS Quality and Safeguards Commission industry classification
Industry- Product category
- Disability Services Regulation
- NAICS
- Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615)
- akta.pro primary industry
- Regulatory Compliance, Licensing & Enforcement (Public Health) (HLAJAMAE)
Keywords
Where NDIS Quality and Safeguards Commission is headquartered
LocationHeadquarters
- HQ city
- Penrith
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
NDIS Quality and Safeguards Commission business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure
Distribution channels7 records
Marketing channels7 records
NDIS Quality and Safeguards Commission product offering
Product offeringCore offering
The NDIS Quality and Safeguards Commission is an Australian Government statutory authority that registers and regulates NDIS providers, operates a national Worker Screening Database, enforces the NDIS Code of Conduct and NDIS Practice Standards, manages reportable incidents, investigates complaints, and takes compliance and enforcement actions including banning orders and civil penalties. It delivers these functions through a portfolio of secure online portals tailored to providers, workers, participants, auditors, and government agencies.
Product overview
The NDIS Quality and Safeguards Commission operates as a platform of government regulatory portals and services, not a unified commercial product. The core infrastructure consists of multiple interconnected online portals: the Registered Providers Portal for managing provider registration and compliance, the Applications Portal for new registrations and practitioner applications, the Worker Screening Database (accessed via multiple portals) for monitoring NDIS worker clearance status, and the Worker Training Portal for online learning modules. These portals are accessible to different user segments including registered providers, unregistered providers, quality auditors, self-managed participants, and government agencies. The Commission also establishes and enforces regulatory standards including the NDIS Code of Conduct and NDIS Practice Standards. Integration with government identity systems (myID, PRODA, RAM) is required for secure portal access.
Differentiator
Problem solved
Functional benefit
Products and services
- Registered Providers Portal A secure online portal for registered NDIS providers to manage their registration, including updating contact details, service areas, key personnel, and receiving notifications from the NDIS Commission.
- Applications Portal An online portal for applying to become a registered NDIS provider, NDIS behaviour support practitioner, or worker screening employer. Requires myID account for access.
- Worker Screening Database A national register of all NDIS workers who have completed or applied for the NDIS Worker Screening Check. Used by registered providers, unregistered providers, and self-managed participants to check and monitor worker clearance status.
- Worker Training Portal Online learning platform providing NDIS Commission training modules including Worker Orientation Module, Supporting Effective Communication, Supporting Safe and Enjoyable Meals, and New Worker NDIS Induction.
- Self-Managed Participants Portal Portal for self-managed NDIS participants to access the Worker Screening Database to verify workers' clearance status. Access requires PRODA or myID account.
- Quality Auditors Portal Portal for approved quality auditors to access NDIS Commission systems and record recommendations for provider registration applications, including completing audits for NDIS provider registrations.
- Government Agencies Portal Portal for government agencies to access NDIS Commission systems for regulatory oversight and compliance monitoring purposes.
- NDIS Code of Conduct A set of conduct rules that NDIS providers, key personnel, and workers must follow, covering respect for individual rights, privacy, safety, integrity, and fair pricing.
- NDIS Practice Standards Quality standards that registered NDIS providers must meet, structured in modules covering core requirements, supplementary modules for specialized services, and verification modules for lower-risk supports.
Quantifiable outcome
- Regulatory reforms underway including mandatory registration expansion (effective 1 July 2026)
Companies that use NDIS Quality and Safeguards Commission
Customer profileSegments6 records
Ideal customer profiles5 records
NDIS Quality and Safeguards Commission technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
NDIS Quality and Safeguards Commission partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- National Disability Insurance Agency (NDIA)coreCollaborative partner in the Fraud Fusion Taskforce, established November 2022. NDIA works with NDIS Commission to share information, uncover, investigate and prevent fraud against the NDIS scheme. NDIA publishes information about the Fraud Fusion Taskforce on their website.
- Services AustraliacoreMember of the Fraud Fusion Taskforce. Services Australia maintains PRODA (Provider Digital Access) system used for NDIS Commission portal authentication. Collaborates on fraud detection and prevention against government payment programs.
- Australian Federal PolicecoreMember of the Fraud Fusion Taskforce. Provides law enforcement capabilities for investigating fraud against the NDIS and taking criminal action against offenders.
- Australian Criminal Intelligence CommissioncoreMember of the Fraud Fusion Taskforce. Provides intelligence capabilities to identify suspicious patterns indicating fraudulent behaviour in the NDIS ecosystem.
- State and Territory Worker Screening UnitscoreGovernment bodies in each state and territory that process applications for NDIS worker screening checks and maintain clearance records. First point of contact for workers seeking screening clearance status.
Recent moves5 records
Expansion highlights5 records
NDIS Quality and Safeguards Commission competitors and assessment
Company assessmentDirect peers
- Aged Care Quality and Safety Commission: Australian Government regulator that accredits, monitors, and enforces compliance for aged care providers. Directly comparable as a national social services regulator operating a registration, complaints, and audit framework over federally funded care providers, with overlapping federal mandate and structure.
- Care Quality Commission: Independent UK regulator of health and adult social care providers, performing registration, inspection, ratings publication, and enforcement. Directly comparable in mandate to register, monitor, and enforce quality standards across care providers serving vulnerable populations.
- Care Inspectorate (Scotland): Independent Scottish regulator that inspects and registers care services including disability supports. Comparable as a public regulator combining registration, inspection, complaints handling, and enforcement powers over social care and disability providers.
- Health and Disability Commissioner (New Zealand): Independent NZ regulator promoting and protecting the rights of health and disability service consumers. Comparable in handling complaints, conducting investigations, and enforcing provider standards in disability services.
Broad incumbents
- National Disability Insurance Agency: Sister Australian Government agency administering the NDIS itself (scheme funding and participant plans). Closely linked with the NDIS Commission via the Fraud Fusion Taskforce and represents the broader institutional counterpart to the Commission's regulatory function.
Regional players
- Regulation and Quality Improvement Authority: Northern Ireland's independent health and social care regulator with inspection, registration, and enforcement functions. Comparable as a sub-national regulator of social care and disability services providers under a different jurisdiction.
- Social Care Wales: Welsh regulator and workforce body for social care and early years services, registering and inspecting providers and care workers. Comparable as a sub-national social care regulator with registration and workforce oversight functions.
Emerging players
- Quality Compliance Systems (QCS): Commercial compliance management provider for UK social care providers. Comparable in supplying compliance tools, policies, training, and audit support to disability and aged care providers navigating regulator requirements.
Others
- NSF International: Global public health and safety organisation providing standards, certification, auditing, and training across healthcare and consumer sectors. Adjacent as a third-party provider of certification, audit, and training infrastructure that supports regulated providers.
- Office of the Public Advocate: Victorian statutory body that protects the rights and interests of people with disability. Adjacent in focus area (disability rights advocacy) though it operates in advocacy rather than provider registration and enforcement.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
NDIS Quality and Safeguards Commission social profiles
Digital presenceNDIS Quality and Safeguards Commission financial estimates
Financial estimateRevenue estimate
Valuation estimate
NDIS Quality and Safeguards Commission leadership team
Management profileNumber of profiles
NDIS Quality and Safeguards Commission funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NDIS Quality and Safeguards Commission M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NDIS Quality and Safeguards Commission
What does NDIS Quality and Safeguards Commission do?
The NDIS Quality and Safeguards Commission is an Australian Government statutory authority that registers and regulates NDIS providers, operates a national Worker Screening Database, enforces the NDIS Code of Conduct and NDIS Practice Standards, manages reportable incidents, investigates complaints, and takes compliance and enforcement actions including banning orders and civil penalties. It delivers these functions through a portfolio of secure online portals tailored to providers, workers, participants, auditors, and government agencies.
Is NDIS Quality and Safeguards Commission a public or private company?
NDIS Quality and Safeguards Commission is a private company. It is classified as state government owned and is currently operating.
When was NDIS Quality and Safeguards Commission founded?
NDIS Quality and Safeguards Commission was founded in 2018. It employs 501 to 1,000 people.
Where is NDIS Quality and Safeguards Commission based?
NDIS Quality and Safeguards Commission is headquartered in Penrith, Australia, in the Oceania region.
Who are NDIS Quality and Safeguards Commission's main competitors?
Direct peers on record are Aged Care Quality and Safety Commission, Care Quality Commission, Care Inspectorate (Scotland) and Health and Disability Commissioner (New Zealand). National Disability Insurance Agency is listed as a broad incumbent. Regional players are Regulation and Quality Improvement Authority and Social Care Wales. Quality Compliance Systems (QCS) is listed as an emerging player. Others are NSF International and Office of the Public Advocate.
Does NDIS Quality and Safeguards Commission have an API?
No public API is recorded for NDIS Quality and Safeguards Commission.
What industry is NDIS Quality and Safeguards Commission in?
NDIS Quality and Safeguards Commission's product category is Disability Services Regulation. Its primary akta.pro industry code is HLAJAMAE, Regulatory Compliance, Licensing & Enforcement (Public Health). Its NAICS code is 92615.