city of niles
City of Niles is a Michigan municipal government providing utilities (electric, water, wastewater), public safety (police, fire), transportation, permitting, and community development services to residents and businesses within Niles, Michigan.
- Company typePublic
- Founded-
- HeadquartersNiles, United States
- Headcount—
- GTM typeB2B and B2C
- OfferingServices
What city of niles does
City of Niles is a Michigan municipal government entity, chartered as an independent political subdivision of the State of Michigan and governed by an elected City Council. The city delivers municipal services across seven departments — Utilities, Assessing, Building Safety, Community Development, Finance, Fire, Police, and Public Works — to residents and businesses within Niles, Michigan. Its core service portfolio spans electric, water, and wastewater utilities; police and fire public safety; Dial A Ride Transportation (DART) public transit; building safety and permitting; parks, recreation, and municipal amenities including Jerry Tyler Memorial Airport, Plym Park Golf Course, and Silverbrook Cemetery; and economic development via the Niles DDA Main Street program.
The city's revenue model combines recurring property tax millage (administered through the Assessing Division), monthly utility billing for electric, water, and wastewater services (with paperless billing introduced in August 2023), one-time building and zoning permit fees, and Community Development Block Grant funding. Advanced Metering Infrastructure (AMI) deployment initiated in May 2024 upgrades the utility metering layer with smart meters supporting remote reading and outage detection. Distribution and resident engagement operate through City Hall walk-in services, a Law Enforcement Complex, an online Citizen Request Center portal, SimpleTexting-based SMS alert systems (NilesCity Texts and NilesFun Texts), and active social media channels (Facebook, Twitter, Instagram).
City of Niles positions itself as 'The City of Four Flags,' citing 300+ years of continuous settlement under French, British, Spanish, and American sovereignty — described as the oldest community in Michigan. In October 2023, the city earned Michigan Economic Development Corporation's Certified Redevelopment Ready Community designation. Day-to-day operations are managed by a City Administrator and department managers, with the Police Chief role restructured into a broader Public Safety Director position following the 2011–2023 tenure of James Millin. The city maintains strategic partnerships with the Greater Niles Chamber of Commerce, Niles DDA Main Street, South Bend Transpo, and Michigan State Police Crime Labs to support economic development, regional transit, and forensic services respectively.
city of niles firmographics
Firmographics- Name
- city of niles
- Legal name
- City of Niles, Michigan
- Website
- https://nilesmi.org
- Company type
- Public
- Operating status
- Operating
- Short description
- City of Niles is a Michigan municipal government providing utilities (electric, water, wastewater), public safety (police, fire), transportation, permitting, and community development services to residents and businesses within Niles, Michigan.
- Ownership category
- akta.pro rank
city of niles industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310)
- SIC
- Water Supply (4941), Electric, Gas & Sanitary Services (4900)
- akta.pro primary industry
- Water Supply & Wastewater Utilities Administration (BPAIACAG)
- akta.pro secondary industries
- Municipal Electric Utilities (Munis) (EUADABAB), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)
Keywords
Where city of niles is headquartered
LocationHeadquarters
- HQ city
- Niles
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
city of niles business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Property Taxes: The city collects property taxes through the Assessing Division, including millage rates and delinquent property tax management.
- Utility Services: Revenue from electric, water, and wastewater services provided to residential and commercial customers. Includes billing, AMI information, and precipitation monitoring.
- Building Permits and Fees: Revenue from building permits, electrical permits, mechanical permits, sign permits, zoning compliance permits, and garage sale permits.
- Community Development Block Grants: Federal CDBG funding for home repair programs, youth programs, and neighborhood development initiatives.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Utility billing and services |
| Other | Pay-as-you-go | Police Records and Services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
city of niles product offering
Product offeringCore offering
The City of Niles is a municipal government that provides essential public services to its residents and businesses through seven operating departments: Utilities, Assessing, Building Safety, Community Development, Finance, Fire, Police, and Public Works. Its core service portfolio includes electric, water, and wastewater utilities, police and fire protection, public transit (DART), parks, recreation, and cemetery services, building permitting and code enforcement, economic development and zoning, the Jerry Tyler Memorial Airport, and the Niles History Center museum.
Product overview
City of Niles is a Michigan municipal government offering a comprehensive portfolio of public services organized into seven city departments. The city's offerings include essential utility services (electric, water, wastewater), public safety (police and fire departments), transportation (Dial A Ride Transportation/DART), and community amenities (parks, cemetery, golf course, history center). The city also provides development services through the Community Development Department and Niles DDA Main Street program. Key service infrastructure includes Jerry Tyler Memorial Airport, building safety permitting, and a Citizen Request Center for service requests. The recent Advanced Metering Infrastructure (AMI) program represents a technology upgrade to utility services.
Differentiator
Problem solved
Functional benefit
Brands
- Niles DDA Main Street: Downtown Development Authority focused on downtown marketing, economic vitality, and business development.
- Dial A Ride Transportation (DART)
- Hunter Ice Festival
Products and services
- Electric Utility Services
Quantifiable outcome
- Certified Redevelopment Ready Community designation
Companies that use city of niles
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
city of niles technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
city of niles partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Greater Niles Chamber of CommercecoreThe city maintains a partnership with the Greater Niles Chamber of Commerce to support local business development and economic growth initiatives.
- Niles DDA Main StreetcoreFormerly the Downtown Development Authority, Niles Main Street is a certified Michigan Main Street Community focused on downtown marketing, economic vitality, and historic preservation through the Hunter Ice Festival and other events.
- South Bend TranspominorNiles DART transportation services connect to South Bend Transpo for regional transit access.
- Michigan Garden Clubs / National Council of State Garden ClubsminorThe Four Flags Garden Club maintains certified membership in both Michigan Garden Clubs and the National Council of State Garden Clubs, Inc.
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
city of niles competitors and assessment
Company assessmentDirect peers
- City of Battle Creek, Michigan: Mid-sized Michigan municipality providing similar municipal services including utilities, public safety, and community development. Comparable governance structure with similar economic development challenges in a Rust Belt context.
- City of Dowagiac, Michigan: Nearby small Michigan municipality in Cass County offering similar municipal services. Comparable in size and rural Southwest Michigan setting with similar mid-sized utility operations.
- City of Benton Harbor, Michigan: Adjacent Berrien County municipality providing similar municipal services. Operates water and wastewater utilities comparable to Niles, with similar service portfolio and economic development challenges.
- City of Kalamazoo, Michigan: Larger Michigan municipality providing municipal utilities, public safety, and community development services. Mid-sized peer with similar Western Michigan municipal governance structure and utility operations.
- City of Buchanan, Michigan: Nearby small Michigan municipality in Berrien County with similar municipal service structure. Comparable in size and demographic profile, providing utilities, public safety, and community development services.
- City of St. Joseph, Michigan: Adjacent Berrien County municipality providing similar municipal services including utilities, public safety, and community development. Most directly comparable due to geographic proximity and similar size demographic.
- City of Three Rivers, Michigan: Nearby small Michigan municipality in St. Joseph County offering similar municipal services. Comparable in size and rural Midwest setting with similar municipal utility operations.
Regional players
- City of South Bend, Indiana: Larger Indiana municipality adjacent to Niles via DART transit connection. Operates municipal utilities and provides similar public services across a larger population in the broader South Bend-Elkhart region.
- City of Mishawaka, Indiana: Nearby Indiana municipality with similar municipal service structure. Adjacent to South Bend, providing utilities, public safety, and community development services to a comparable demographic.
- City of Elkhart, Indiana: Mid-sized Indiana municipality in the broader South Bend-Elkhart region. Provides similar municipal services including utilities, public safety, and parks/recreation to a comparable Midwest population.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
city of niles social profiles
Digital presencecity of niles compliance and trust
Trust signalCompliance1 record
city of niles financial estimates
Financial estimateRevenue estimate
Valuation estimate
city of niles leadership team
Management profileNumber of profiles
Profiles1 record
city of niles subsidiaries and ownership
Company hierarchySubsidiaries4 records
city of niles funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
city of niles M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about city of niles
What does city of niles do?
The City of Niles is a municipal government that provides essential public services to its residents and businesses through seven operating departments: Utilities, Assessing, Building Safety, Community Development, Finance, Fire, Police, and Public Works. Its core service portfolio includes electric, water, and wastewater utilities, police and fire protection, public transit (DART), parks, recreation, and cemetery services, building permitting and code enforcement, economic development and zoning, the Jerry Tyler Memorial Airport, and the Niles History Center museum.
Is city of niles a public or private company?
city of niles is a public company. It is classified as state government owned and is currently operating.
When was city of niles founded?
city of niles was founded in -1.
Where is city of niles based?
city of niles is headquartered in Niles, United States, in the North America region.
How does city of niles make money?
Four revenue lines are on record. Property Taxes are the primary driver. The others are utility Services, building Permits and Fees and community Development Block Grants.
Who are city of niles's main competitors?
Direct peers on record are City of Battle Creek, Michigan, City of Dowagiac, Michigan, City of Benton Harbor, Michigan, City of Kalamazoo, Michigan, City of Buchanan, Michigan, City of St. Joseph, Michigan and City of Three Rivers, Michigan. Regional players are City of South Bend, Indiana, City of Mishawaka, Indiana and City of Elkhart, Indiana.
Does city of niles have an API?
No public API is recorded for city of niles.
What industry is city of niles in?
city of niles's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAG, Water Supply & Wastewater Utilities Administration, with a secondary code of EUADABAB, Municipal Electric Utilities (Munis). Its NAICS code is 2213 and its SIC code is 4941.