advocacy tasmania

What advocacy tasmania does

Advocacy Tasmania Inc. is a Tasmania-based, non-government, non-profit advocacy and rights information service founded in 1989 and headquartered in Sandy Bay (PO Box 426, Sandy Bay, TAS 7006). The organization provides free, confidential, and independent one-on-one advocacy to Tasmanians across four principal cohorts: older people, people with disability, people experiencing mental health issues, and people who use alcohol or other drugs. Core service lines include Individual Advocacy (casework with NDIS, aged care, mental health, AOD, and guardianship/administration systems), the Tasmanian Elder Abuse Helpline (operated on behalf of the Tasmanian Government), Rights Information Sessions delivered to clients and providers, and a Self-Advocacy Video Series published on YouTube.

The organization operates a direct-to-consumer service model with statewide coverage in Tasmania, accessible via phone (1800 005 131), SMS (0457 806 963), email, online self-referral, and post. There is no face-to-face requirement. The technology footprint is minimal — a WordPress-based website, a YouTube channel, and a Facebook page — with no proprietary platform, mobile app, API surface, or disclosed data assets. The organization is ISO 9001 certified for quality management.

The revenue model is grant-funded: the organization receives core operational funding from the Australian Government, the Tasmanian Government, and the Older Persons Advocacy Network (OPAN), with services delivered free to eligible clients. There are no disclosed commercial revenue streams. In 2022-23 the organization worked on 2,538 individual advocacy issues. Notable systemic outcomes include influencing the Guardianship and Administration Amendment Bill 2023 and securing the resignation of the Southern Cross Care Board Chair and CEO. The organization is led by CEO Leanne Groombridge and governed by a Board chaired by David Pearce, with approximately 30 employees distributed across Tasmania. It is the only Tasmanian finalist and winner of the 2023 Australian Human Rights Commission Community Award.

Name

advocacy tasmania

Legal name

Advocacy Tasmania Inc.

Website

https://advocacytasmania.org.au

Company type

Private

Founded year

1989

Operating status

Operating

Short description

Advocacy Tasmania is a Tasmania-based non-profit founded in 1989 that provides free, independent advocacy and rights information to older people, people with disability, and people with mental health or alcohol and drug issues across Tasmania, funded by federal and state government grants.

Ownership category

akta.pro rank

Product category

Advocacy and Rights Information Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Human Rights Organizations (813311), Social Advocacy Organizations (8133)

SIC

Services-Social Services (8300)

akta.pro primary industry

Legal Aid & Client Advocacy Services (BPAGAEAM)

akta.pro secondary industries

Consumer Rights & Public Interest Advocacy (BPAGAFAK), Disability Rights & Accessibility Advocacy (BPAGAFAF), Quality Monitoring, Advocacy & Ongoing Care Plan Review (HSABAIAO)

Keywords

• Disability advocacy services
• Aged care advocacy
• Elder abuse helpline
• Rights information services
• NDIS advocacy support

Headquarters

HQ city

Sandy Bay

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government Funding: Advocacy Tasmania receives funding from the Australian Government, Tasmanian Government, and Older Persons Advocacy Network (OPAN) to provide independent advocacy services statewide. Services are free to clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Advocacy Tasmania provides free, confidential, and independent advocacy and rights information services to Tasmanians facing service or rights issues. The core offering is one-on-one Individual Advocacy, where trained advocates help clients resolve concerns with aged care, disability/NDIS, mental health, and alcohol/drug service systems, and where appropriate act on their behalf. The organization also operates the Tasmanian Elder Abuse Helpline on behalf of the Tasmanian Government and delivers Rights Information Sessions to clients, providers, and community groups.

Product overview

Advocacy Tasmania offers a suite of advocacy and rights information services as a not-for-profit, non-government organization. The core offering is Individual Advocacy, where trained advocates support clients in resolving concerns with service providers, guardians, NDIS, and aged care systems. Supporting services include the Tasmanian Elder Abuse Helpline (operated for the Tasmanian Government), Rights Information Sessions for clients and providers, and a Self-Advocacy Video Series available on YouTube. The organization is funded by the Australian Government, Tasmanian Government, and OPAN. All services are free, confidential, and available statewide to older people, people with disability, and those experiencing mental health or alcohol/drug issues.

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Advocacy One-on-one advocacy support in which trained advocates listen to clients, provide information and options, and act on behalf of or alongside clients to resolve concerns with service providers, the NDIS, aged care, and other systems. Available free, confidentially, and statewide to older people, people with disability, people with mental health issues, and people who use alcohol or drugs in Tasmania.
• Tasmanian Elder Abuse Helpline A dedicated helpline operated by Advocacy Tasmania on behalf of the Tasmanian Government, providing support for older people experiencing abuse and neglect and offering information and referrals to advocacy, legal, and counselling services. Reached via 1800 441 169 or [email protected].
• Rights Information Sessions Educational sessions delivered by Advocacy Tasmania to potential clients, supporters, providers, staff, and community groups covering rights in aged care, disability, mental health, and alcohol and other drugs sectors, as well as elder abuse awareness.

Quantifiable outcome

• Worked on 2538 individual advocacy issues supporting Tasmanians to resolve rights abuses in 2022-23
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Older Persons Advocacy Network (OPAN): National umbrella advocacy network for older Australians that funds Advocacy Tasmania's older-persons program. Directly comparable as the parent advocacy network covering all states and territories for aged care advocacy.
• People with Disability Australia (PWDA): National disability advocacy organization representing the rights of people with disability in Australia. Comparable as a peer advocacy provider focused on NDIS access, rights violations, and systemic disability reform.
• Tasmanian Council of Social Service (TasCOSS): Peak body for community services in Tasmania. Adjacent peer that coordinates sector advocacy, policy submissions, and sector funding across social services in the same geography.
• Mental Health Australia: National peak body for the mental health sector. Adjacent peer addressing mental health rights, service access, and systemic reform — overlapping Advocacy Tasmania's mental health segment at the national level.
• Community Legal Centres Australia: National peak body for community legal centres providing free legal services to disadvantaged Australians. Comparable as a free advocacy/legal-support service for vulnerable populations including those with disability, mental health, and aged care issues.

Regional players

• Advocacy for Older People (Victoria): State-based advocacy organization serving older Victorians. Direct peer with the same mission, target population, and free independent advocacy model, but operating in a different Australian state.
• Senior Rights Service (NSW): NSW-based advocacy and elder abuse prevention service for older people. Direct peer with very similar aged-care-focused advocacy, helpline, and rights education service mix to Advocacy Tasmania.
• Elder Rights Advocacy (Victoria): Victorian advocacy organization dedicated to the rights of older people. Direct peer offering one-on-one advocacy, aged care complaints support, and elder abuse prevention in a different state.

Direct peers

• ADA Australia (formerly Physical Disability Australia): Disability advocacy organization providing individual advocacy, NDIS appeals, and systemic change work. Direct peer for Advocacy Tasmania's disability segment with overlapping service model and target population.
• Aged and Disability Advocacy Australia: Queensland-based aged and disability advocacy organization providing individual advocacy, NDIS support, and rights education. Direct peer with overlapping service model covering both older people and people with disability.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCxggmNFWEtsq8sCoLm_gdgg
• Facebookfacebook.com/AdvocacyTasmania
• LinkedInlinkedin.com/company/advocacy-tasmania-inc-

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about advocacy tasmania