ajuntament de alcudia

What ajuntament de alcudia does

Ajuntament d'Alcúdia is the municipal government of Alcúdia, a town of 16,000+ residents located on a 60.51 km² peninsula in northeastern Mallorca, Spain. Founded as a formal municipality in 1325 by King Jaume II and granted the 'Ciudad Fidelísima' title by Emperor Charles V in 1523, the town hall administers a wide portfolio of public services including urban planning, local policing, social welfare, cultural heritage management, animal welfare, tourism promotion, and electronic administration through its Seu Electrònica platform. Its core operational technology is a web-based e-government system (with FACe electronic invoicing integration) supported by physical citizen service offices, a 81-camera municipal video surveillance network, and digital tourism information infrastructure at tourist offices.

The municipality serves three primary customer segments: resident citizens (administration, social services, policing), tourists and visitors (beach services, heritage sites, accessibility services at Platja d'Alcúdia), and local businesses (licensing, commerce promotion). Revenue is generated through local taxes (IBI, business licenses, regulatory fees), intergovernmental transfers from the Govern de les Illes Balears, Govern d'Espanya and the EU, and limited fee-for-service charges. Operating entities include EMSA (municipal services company), local police, the Arxiu Municipal, and a joint consortium (Consorci de la Ciutat Romana de Pol·lèntia) with regional bodies for management of the Roman archaeological site. Distribution occurs through the Seu Electrònica, in-person offices, telephone service, Alcúdia Ràdio, and an active social media presence.

Name

ajuntament de alcudia

Legal name

Ajuntament d'Alcúdia

Website

https://alcudia.net

Company type

Private

Operating status

Operating

Short description

Ajuntament d'Alcúdia is the municipal government of Alcúdia, Mallorca, administering public services, e-government, urban planning, tourism, social welfare, and cultural heritage preservation for 16,000+ residents and a large seasonal tourist population.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Public Administration (92), Museums (712110), Administration of Environmental Quality Programs (924)

akta.pro industry

PRIMARYBPAIANAH

Land Administration & Cadastral Services (Public Land Records, Parcel Management)

Business & Public Services/Public Sector & Government Administration/Housing, Urban Planning & Community Development

Keywords

• Municipal administration
• Public services
• Urban planning
• E-government services
• Tourism management

Headquarters

HQ city

Alcúdia

HQ country

Spain

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Tax Revenue: Revenue from local taxes including property tax (IBI), business licenses, fees for municipal services, and other local levies collected by the municipality.
2. Government Transfers and Subsidies: Funding from superior administrations (Govern de les Illes Balears, Govern d'Espanya, EU) including operational subsidies, investment transfers, and conditional grants for specific projects.

Pricing tiers

Distribution channels3 records

Marketing channels7 records

Core offering

Ajuntament de Alcúdia is the municipal government of Alcúdia (Mallorca, Spain), delivering local public administration, electronic administrative procedures, urban planning and licensing, social welfare, local policing, cultural heritage management, and tourism services. The municipality operates a Seu Electrònica (Electronic Headquarters) for online procedures, manages the Roman archaeological site of Pol·lèntia, runs accessibility-certified beach services, and provides tourist information across the municipality for residents and visitors.

Product overview

Ajuntament d'Alcúdia is a municipal government (not a product company) offering a broad portfolio of public services across administration, tourism, culture, social welfare, urban planning, and environmental management. Key services include: the Electronic Headquarters (Seu Electrònica) for e-government procedures; SICTED-certified tourism quality management; the Via Fora annual dramatized heritage tours; accessible beach services at Platja d'Alcúdia (Blue Flag 2026 with Universal Accessibility); the Roman city archaeological site of Pol·lèntia managed by a consortium; the Municipal Bibliographic Catalogue; Catalan language courses; animal welfare services; and urban planning/department services. The municipality operates subsidiary entities EMSA (municipal services including beach management) and participates in the Consorci de la Ciutat Romana de Pol·lèntia.

Differentiator

Problem solved

Functional benefit

Brands

• Alcúdia Ràdio: Municipal radio station of Alcúdia
• EMSA
• Via Fora
• SICTED

Products and services

• Seu Electrònica / Electronic Headquarters Electronic administrative headquarters providing online procedures and e-government services including electronic invoicing (FACe), prior appointment booking (citaprevia), electronic license applications (EPCU), and other administrative transactions for citizens and businesses.
• Bany Accessible - Accessible Beach Service Fully autonomous accessible bathing zone at Alcúdia Beach near the lifeguard station, serving people with physical disabilities. Certified under UNE 170001:1 and 170001:2 Universal Accessibility standards. Services include adapted bathing, transfer hoists, amphibious chairs for adults and children, amphibious crutches, accessible hammock service, assisted bathing service, and Braille itinerary information panel.
• Ciutat Romana de Pol·lèntia - Roman City Archaeological Site Roman city archaeological site founded in 123 BC, with visible points of interest including the Forum, Casa dels dos Tresors, Roman Theatre, and the Monographic Museum of Pol·lèntia. Managed by the Consorci de la Ciutat Romana de Pol·lèntia (joint entity integrating the Govern de les Illes Balears, the Consell de Mallorca, and the Ajuntament d'Alcúdia).
• SICTED - Sistema Integral de Qualitat Turística en Destí Tourism quality management system promoted by the Secretaría de Estado de Turismo (SET) and FEMP. Provides a quality management framework for tourism businesses and awards the 'Compromís de Qualitat Turística' distinction. Alcúdia has been a SICTED destination since 2009.
• Via Fora - Dramatized Guided Tours Annual outdoor theater project showcasing Alcúdia's history and heritage through dramatized street scenes including Construction of the Walls, War of the Germanias, Yellow Fever, Café de Plaça. Organized by the Culture Area of the Ajuntament d'Alcúdia.
• Departament d'Urbanisme - Urban Planning Department Municipal urban planning department handling planning and urban management, preventive oversight of construction activities, license processing (building, activity, first occupation, completion), building inspections, environmental compliance, and sanctions for urban infractions.
• Benestar Animal - Animal Welfare Services Municipal animal welfare service covering pet adoptions, stray animal management, feline colony management (CER method), potentially dangerous animal licensing (PPP certificate), and animal nuisance complaints.
• Cementiri Municipal d'Alcúdia - Municipal Cemetery Municipal cemetery management with historical records dating to 1820, with the current structure designed by architect Guillem Reynés Font in 1914. Managed with documented historical records including graves, niches, and notable burials.
• Catàleg Bibliogràfic - Municipal Bibliographic Catalogue Online bibliographic catalogue of the municipality's publications including cultural heritage documentation, local studies proceedings, sponsored publications, notebooks, festival prefaces, and other municipal documents.
• https://www.alcudia.net/export/sites/default/.galeria/Curs-intensiu-cat-m.png Catalan language courses offered by the municipality, with enrollment via Google Forms.

Quantifiable outcome

• 202 traffic accidents in the municipality so far this year, with the new videovigilance system aimed at reducing this figure.
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• FACe - Punto General de Entrada de Facturas ElectrónicascoreTechnology or Integration · 15 January 2015Electronic invoicing platform of the Ministry of Finance and Public Administrations. Ajuntament d'Alcúdia, its autonomous bodies, and EMSA S.A.U. are registered for electronic invoice processing.
• Consorci de la Ciutat Romana de Pol·lèntiacoreStrategic or Co-development PartnerJoint entity integrating the Govern de les Illes Balears, the Consell de Mallorca, and the Ajuntament d'Alcúdia to drive maximum recovery and conservation of the Roman city of Pollentia archaeological site. Archaeological excavations are conducted under the Consortium's auspices.
• Secretaría de Estado de Turismo (SET)coreStrategic or Co-development PartnerNational tourism authority promoting the SICTED (Integral Tourism Quality System in Destination) project working with up to 35 different tourism trades to improve tourist experience and satisfaction.
• Federación Española de Municipios y Províncias (FEMP)coreStrategic or Co-development PartnerNational federation supporting SICTED implementation across Spanish municipalities, providing methodological framework and quality standards for tourism destination management.
• Govern de les Illes BalearsminorOthersRegional government of the Balearic Islands providing funding, regulatory oversight, and intergovernmental coordination for municipal services.
• Consell de MallorcaminorOthersIsland council providing funding, services coordination, and infrastructure support to Alcúdia municipality including cultural projects and Via Fora sponsorship.
• Teatre Principal de PalmaminorStrategic or Co-development PartnerCollaborating partner in the Via Fora dramatized historical walking tour project, contributing to the cultural programming and heritage presentation.

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Ajuntament de Palma: Capital municipality of Mallorca, providing the same full-stack municipal services (urban planning, local police, social welfare, tourism management, e-government) at a larger scale. Directly comparable as a Balearic Islands municipal administration sharing regulatory framework, language, and inter-governmental counterparts.
• Ajuntament de Calvià: Adjacent Mallorca municipality with a tourism-dependent economy similar in profile (beaches, hotel beds, Blue Flag beaches). Directly comparable as a Balearic municipal government operating under the same regional framework (Govern de les Illes Balears, Consell de Mallorca) and serving a comparable resident/tourist population mix.
• Ajuntament de Pollença: Neighboring municipality sharing the same peninsula and bay system with Alcúdia. Directly comparable as a Mallorca municipality with overlapping geography, tourism focus, and shared historical/regulatory context.
• Ajuntament de Manacor: Major Mallorca municipality operating comparable municipal services (urban planning, e-government, social welfare, local police) under the same Govern de les Illes Balears framework. Comparable in scale of resident population and breadth of municipal departments.
• Ajuntament d'Inca: Interior Mallorca municipality operating the full suite of municipal services and e-government functions. Comparable as a mid-sized Balearic municipal government sharing legislative and administrative framework with Alcúdia.
• Ajuntament de Sóller: Mallorca municipality with a comparable tourism and heritage economy (port, tram, historical center). Comparable as a Mallorca municipal government operating under the same regional and island administration, with similar economic dependence on tourism flows.
• Ajuntament de Santanyí: Mallorca municipality with a strongly tourism-oriented coastal economy including Cala d'Or and Cala Santanyí. Comparable as a Mallorca municipal government with tourism-dependent municipal revenue structure similar to Alcúdia.
• Ajuntament de Llucmajor: Largest municipality by area in Mallorca with comparable resident base scale and tourism economy around Arenal/Playa de Palma. Comparable as a Mallorca municipal government with a similar mix of urban planning, beach management, and tourism administration functions.
• Ajuntament de Felanitx: Mallorca municipality with comparable resident scale and a mixed tourism/agriculture economic profile. Comparable as a mid-sized Balearic municipal government delivering the same breadth of services under the same legislative framework.

Regional players

• Ajuntament d'Eivissa: Municipal government of Ibiza town, the principal urban center of the neighboring Balearic island of Eivissa. Comparable as a Balearic Islands municipal government with a tourism-dominant economy and similar regulatory dependencies on regional authorities, though operating in a different sub-island market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/ajtalcudia
• YouTubeyoutube.com/channel/UCwbz0EyybnnFbnR7RFkINvA
• Facebookfacebook.com/ajtalcudia
• Instagraminstagram.com/ajuntamentalcudia
• LinkedInlinkedin.com/company/ajuntament-de-alcudia

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ajuntament de alcudia