What aivainc.com does

Aiva Health, Inc. is a Los Angeles-based, venture-backed healthcare technology company founded in 2017 that builds a voice-powered operating system for hospitals, rehabilitation facilities, and senior living operators. The platform is anchored by the Aiva Communication System, which routes voice-driven patient and caregiver requests to appropriate staff or backend systems via Amazon Alexa and Google Assistant devices, with the Mission Control dashboard managing smart devices, content, and reporting centrally. The flagship Nurse Assistant product, launched at scale in August 2025 and built on OpenAI's ChatGPT, enables nurses to chart observations conversationally in real time via mobile app directly into Epic, Oracle Cerner, and Meditech EHR flowsheets via HL7 interfaces, with the platform connecting to more than 30 non-EHR healthcare technologies including dietary, translation, interpreter, work order, and staff messaging systems.

The company monetizes through annual enterprise SaaS subscriptions sold via direct field sales to hospital CNOs, CNIOs, and CIOs, and to senior living operators, priced on a per-bed or per-user basis. Go-to-market is reinforced by Epic Showroom listing, partner-led distribution through Zebra Technologies, ServiceNow, Hillrom/Baxter, and eVideon, and accelerator alumni status at Cedars-Sinai/Techstars, AWS Healthcare, and Boston Children's. Named enterprise customers include Cedars-Sinai, BayCare (2,500 rooms equipped), Houston Methodist, Jefferson Health, Moffitt Cancer Center, Memorial Healthcare, Boston Children's, Atria Senior Living (national portfolio), Sunrise Senior Living, Masonic Homes, Thrive Senior Living, and Life Care Services, with the platform currently powering 5,000+ smart patient rooms and 2,000,000+ documented EHR flowsheet rows. Aiva is HIPAA-compliant and received strategic corporate investments in September 2018 from both Amazon's Alexa Fund and Google's Assistant Investment Program.

Name

aivainc.com

Legal name

Aiva, Inc.

Website

https://aivainc.com

Company type

Private

Founded year

2017

Operating status

Operating

Short description

Aiva Health builds an AI-powered voice and conversational platform that integrates with Epic, Cerner, and Meditech EHRs to enable nurse documentation, patient request routing, and smart-room control for hospitals, rehabilitation facilities, and senior living operators.

Ownership category

akta.pro rank

Product category

Healthcare Voice AI Software

NAICS

Software Publishers (513210), Home Health Care Services (621610), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Home Health Care Services (8082)

akta.pro primary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC), Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC), Home Health Remote Patient Monitoring & Virtual Nursing Providers (HLAFAEAN)

Keywords

• Healthcare voice AI
• Ambient clinical documentation
• EHR voice integration
• Smart patient rooms
• Nurse assistant software

Headquarters

HQ city

Culver City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription - Hospital Systems: Annual or multi-year subscription model for hospital health systems deploying Nurse Assistant across nursing staff. Revenue derived from per-bed or per-user licensing with enterprise contracts.
2. SaaS Subscription - Senior Living: Subscription model for senior living facility deployments. Voice assistant platform for residents and staff communication.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Aiva Health develops an AI-powered voice assistant platform for healthcare, built on ChatGPT, that enables nurses to chart observations in real time directly into Epic, Cerner, and Meditech EHR systems via conversational voice. The platform also powers voice-controlled smart patient rooms through Amazon Alexa and Google Assistant devices, and extends to senior living communities for resident engagement and caregiver communication. It connects to 30+ healthcare technologies and is delivered as enterprise SaaS subscriptions to hospitals, health systems, and senior living operators.

Product overview

Aiva Health is a voice-powered OS for healthcare, operating as a unified platform with multiple integrated products. The core Aiva Communication System serves as the central infrastructure powering voice-controlled patient rooms across hospitals and senior living facilities. Aiva Nurse Assistant is the flagship mobile application for nurses, built on ChatGPT, providing conversational voice charting to EHR systems (Epic, Cerner, Meditech), real-time data retrieval, and smart room device control. The platform includes specialized offerings: Aiva Senior Living for senior living communities, the CareTeam App for caregiver communication, and Mission Control Dashboard for centralized facility management. The Nurse Assistant integrates natively with major EHR platforms and connects to over 30 third-party systems including smart room devices, interpreter services, dietary systems, and work order management.

Differentiator

Problem solved

Functional benefit

Brands

• Nurse Assistant: AI-powered voice charting mobile application for nurses that enables real-time documentation to EHR systems including Epic and Cerner, with conversational voice and text control over patient records.

Products and services

• Aiva Nurse Assistant AI-powered mobile voice assistant for nurses enabling conversational voice charting to EHRs (Epic, Cerner, Meditech), real-time data retrieval, voice-activated reminders, and control of smart room devices. Built on ChatGPT for natural language understanding. Designed for hospital nurses and nursing leadership.
• Aiva Communication System Voice-controlled communication system that receives patient requests via voice assistants (Amazon Alexa, Google Assistant) or mobile applications and routes them to appropriate caregivers or systems. Powers smart patient rooms across hospitals and senior living facilities. HIPAA-compliant.
• Aiva Senior Living Voice assistance platform for senior living communities providing entertainment options, environmental control, and caregiver communication. Includes smart routing, two-way communication, socialization features, and custom community FAQs for residents and staff.
• CareTeam App Mobile application for caregivers to receive, review, respond to, and monitor patient requests. Part of the Aiva Communication System, enabling hands-free care team coordination across hospital and senior living environments.
• Therapy Ambient Documentation Ambient documentation support for rehabilitation therapists including Occupational Therapy, Physical Therapy, and Speech-Language Pathology. Handles narrative-heavy clinical documentation and billable unit tracking during therapy sessions in inpatient rehab facilities.

Named customers15 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability9 records

Feature9 records

Partnerships

Eight partnerships are on record, tiered core, minor and strategic.

• ServiceNowcoreTechnology or Integration · 9 March 2026Partnership to bring voice-driven AI to the bedside, connecting frontline care teams to enterprise operations in real-time. Integrates Aiva voice AI with ServiceNow's enterprise workflow platform.
• Zebra TechnologiescoreTechnology or Integration · 5 May 2025Partnership to power hands-free nurse workflows. Zebra HC50 wearable scanner enables voice commands for interpretation, patient safety documentation, staff communication, and smart room control via Aiva platform.
• AllscriptsminorStrategic or Co-development Partner · 17 December 2020Second place finish in Allscripts Developer Challenge. Early integration partnership for EHR interoperability.
• Hillrom (now Baxter)strategicTechnology or Integration · 28 July 2020Partnership to facilitate voice-enabled clinical workflows. Hillrom's connected care devices integrated with Aiva voice platform.
• Boston Children's Hospital - Innovation & Digital Health AcceleratorstrategicStrategic or Co-development PartnerPart of Boston Children's Innovation & Digital Health Accelerator portfolio. Early validation and development support for pediatric healthcare voice applications.
• Cedars-Sinai Accelerator Powered by TechstarsstrategicStrategic or Co-development PartnerCompleted prestigious Cedars-Sinai Accelerator program powered by Techstars. Health system-backed startup accelerator providing mentorship, validation, and partnership opportunities.
• AWS Healthcare AcceleratorstrategicStrategic or Co-development PartnerSelected as finalist in inaugural AWS Healthcare Accelerator program. AWS cloud infrastructure and healthcare startup support.
• Amazon (Smart Hospital Service)strategicTechnology or IntegrationAmazon's smart hospital service platform partner. Aiva integrated with Amazon's Alexa voice platform for hospital deployments at Cedars-Sinai, Boston Children's, and other health systems.

Scale indicators17 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Nuance Communications (Microsoft DAX Copilot): Microsoft-owned ambient AI documentation platform (Dragon Ambient eXperience) directly competing with Aiva's Nurse Assistant for voice-driven clinical charting in Epic and Cerner hospitals. Closest head-to-head competitor in the ambient nursing/physician documentation category.
• Abridge: AI medical scribe and ambient documentation platform that converts patient-clinician conversations into structured EHR notes. Competes for the same clinical documentation budget and Epic integration channel as Aiva.
• Augmedix: Ambient medical documentation company offering AI-powered and human-in-the-loop scribe services to hospitals and health systems. Directly comparable in use case (ambient clinical documentation) and customer segment (enterprise health systems).
• Suki AI: AI voice assistant for clinicians that automates documentation and other administrative tasks via ambient capture. Competes with Aiva for voice-driven EHR charting workflows in acute care settings.
• Notable: Ambient AI platform automating clinical workflows including patient intake, documentation, and follow-up for health systems. Overlaps with Aiva on ambient documentation and patient engagement in hospital settings.
• DeepScribe: Ambient AI medical scribe platform that generates structured clinical notes from patient-provider conversations. Competes with Aiva in the ambient documentation category and is increasingly targeting specialty and inpatient workflows.

Broad incumbents

• Epic Systems: Largest US hospital EHR vendor, now layering native ambient AI and voice capabilities directly into Epic. Aiva's Nurse Assistant is listed in the Epic Showroom, making Epic both Aiva's largest distribution channel and a potential competitor if Epic prioritizes its own ambient tools.
• Microsoft (Healthcare / Cloud for Healthcare): Owns Nuance DAX Copilot and bundles ambient documentation into Microsoft Cloud for Healthcare and Teams. Competes broadly with Aiva across enterprise healthcare voice AI while also providing underlying infrastructure (Azure) that Aiva could leverage.

Emerging players

• Hippocratic AI: Healthcare-focused LLM company building voice-based clinical and patient-facing AI agents for hospitals and payers. An emerging competitor in the conversational AI layer that could overlap with Aiva's Nurse Assistant and senior living voice use cases.
• Care.ai: Ambient AI platform for smart patient rooms and virtual nursing workflows using sensors and voice in hospital rooms. Closely comparable to Aiva's Mission Control and smart-room business across the inpatient care continuum.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about aivainc.com