administrations og services styrelsen

What administrations og services styrelsen does

Administrations- og Servicestyrelsen (the Administration and Services Agency) is a Danish government agency operating under Skatte- og Vækstministeriet (the Ministry of Taxation and Economic Growth). It functions as the centralized shared-services arm of the Skatteforvaltningen conglomerate, providing administrative and operational support to all seven constituent agencies — Skattestyrelsen, Toldstyrelsen, Motorstyrelsen, Gældsstyrelsen, Vurderingsstyrelsen, Udviklings- og Forenklingsstyrelsen, and the ministry department itself. The agency employs approximately 400 staff distributed across offices in Herning (headquarters), Høje-Taastrup, and Sakskøbing, organized into two director areas: HR (9 units) and Economic Functions and Service (6 units).

The agency's service portfolio covers the full back-office stack required to run a major public-sector organization: HR services (recruitment, personnel legal advice, payroll, contracts, work environment, competence development, workforce analytics); finance and accounting (including economic systems management); procurement of non-IT goods and services (jointly handled with Udviklings- og Forenklingsstyrelsen); building and facility management; insurance for work-related injuries, accidents, and errors; mail handling and archiving (including tax-return storage); complaint handling across the conglomerate; a whistleblower scheme; and an office apprentice placement program for the wider ministry. The underlying technology is described as standard government IT infrastructure with no proprietary components disclosed.

The business model is non-commercial. As a statutory Danish government agency, Administrations- og Servicestyrelsen is funded through state budget appropriations via Skatte- og Vækstministeriet rather than through fees or contracts. Its sole customer is the ministry and the Skatteforvaltningen conglomerate it serves internally; pricing is therefore not applicable in a commercial sense, and the value proposition is measured in service quality and administrative efficiency rather than revenue capture.

Name

administrations og services styrelsen

Legal name

Administrations- og Servicestyrelsen

Website

https://adst.dk

Company type

Private

Operating status

Operating

Short description

Administrations- og Servicestyrelsen is a Danish government agency under the Ministry of Taxation that provides centralized HR, finance, procurement, building management, insurance, mail, archiving, complaint handling, and whistleblower services to the seven agencies of the Skatteforvaltningen conglomerate.

Ownership category

akta.pro rank

Product category

Public sector shared administrative services

NAICS

Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313), Executive, Legislative, and Other General Government Support (921)

SIC

Services-Management Services (8741)

akta.pro primary industry

HR Service Delivery & Employee Contact Centers (HR Helpdesk) (BPACAKAI)

akta.pro secondary industries

Employee Helpdesk / HR Service Center (Tier 1) (BPAAAIAH), HR Compliance & Policy Administration Outsourcing (incl. regulatory reporting) (BPACAKAK)

Keywords

• Shared administrative services
• Government HR services
• Public procurement services
• Facility management
• Records and archiving

Headquarters

HQ city

Herning

HQ country

Denmark

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Government Funding: As a Danish government agency, the organization is funded through the state budget via Skatte- og Vækstministeriet rather than generating commercial revenue. Services are provided internally to government entities within the tax administration conglomerate.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Administrations- og Servicestyrelsen delivers centralized shared administrative and support services to all agencies and departments under the Danish Ministry of Taxation (Skatte- og Vækstministeriet). Its offering spans HR (recruitment, payroll, legal advice, competence development), finance and accounting, procurement of goods and services, building and facility management, insurance, mail handling, archiving, complaint handling, and a whistleblower scheme. Services are delivered internally rather than on a commercial basis.

Product overview

Administrations- og Servicestyrelsen is a Danish government administrative agency under the Ministry of Taxation (Skatte- og Vækstministeriet) that provides centralized administrative and support services to all agencies within the conglomerate. Rather than a commercial product portfolio, the agency offers a unified suite of shared services including HR services, finance and accounting, procurement, building management, insurance, mail handling, archiving, complaint processing, and whistleblower functionality. The agency supports approximately 400 employees across offices in Herning, Høje-Taastrup, and Sakskøbing.

Differentiator

Problem solved

Functional benefit

Products and services

• HR Services Human resources services covering recruitment, personnel legal advice, personnel administration (contracts, payroll, leave), work environment management, competence development, and workforce analytics. Delivered to all agencies and the department of Skatte- og Vækstministeriet.
• Finance and Accounting Services Accounting services, economic systems management, and financial administration for the Skatte- og Vækstministeriet conglomerate.
• Procurement Services Procurement of goods and services (excluding IT) and tendering services for the Skatte- og Vækstministeriet conglomerate, conducted jointly with Udviklings- og Forenklingsstyrelsen.
• Building and Facility Management Building maintenance and operations services for the agency's facilities across Herning, Høje-Taastrup, and Sakskøbing.
• Insurance Services Insurance management covering work-related injuries, accidents, and errors coverage for the agency and relevant units within the conglomerate.
• Mail Handling and Archiving Postal services and archiving services, including storage of tax returns, for the agencies within the conglomerate.
• Office Apprentice Program Apprentice positions in public administration within the Skatte- og Vækstministeriet conglomerate, facilitated and coordinated by the agency.
• Complaint Handling Service Service for handling complaints about case processing in the seven agencies of Skatteforvaltningen, including issues such as long processing times, inadequate guidance, employee conduct, and suspected breaches of confidentiality.
• Whistleblower Scheme Whistleblower hotline for reporting illegal or critical conditions within Administrations- og Servicestyrelsen, covering EU law violations, serious crimes, and severe internal matters.

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Udviklings- og Forenklingsstyrelsen (Development and Simplification Agency)coreStrategic or Co-development PartnerCollaborates with Udviklings- og Forenklingsstyrelsen for procurement of the Tax Administration. The two agencies jointly handle purchasing for the tax administration.
• Skatteforvaltningen (Danish Customs and Tax Administration)coreStrategic or Co-development PartnerPart of the Skatteforvaltningen conglomerate, providing administrative and support services to all constituent agencies including Skattestyrelsen, Toldstyrelsen, Motorstyrelsen, Gældsstyrelsen, Vurderingsstyrelsen, and Udviklings- og Forenklingsstyrelsen.
• Skatteministeriet (Ministry of Taxation)coreStrategic or Co-development PartnerAgency under the Ministry of Taxation, providing essential administrative services to support the ministry's overall functioning and its goal of financing the Danish public sector.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Udviklings- og Forenklingsstyrelsen: Sister agency under Skatte- og Vækstministeriet that jointly handles procurement and development/simplification functions for the tax administration. Directly comparable as a Danish government shared-services entity operating within the same conglomerate.
• Statens Servicecenter: Norwegian government shared-services center providing payroll, HR, finance, and administrative services to Norwegian agencies. Direct Nordic peer operating the same shared-services model across HR, finance, and administration.
• DFØ (Direktoratet for økonomistyring): Norwegian Directorate for Financial and Administrative Management, providing accounting, payroll, procurement, and HR shared services to central-government agencies. Closely comparable in scope and operating model.
• Økonomistyrelsen: Danish Ministry of Finance agency providing economic and administrative shared services across Danish central government. Direct comparable providing HR, accounting, procurement, and administrative services to other state entities.
• Kammarkollegiet: Swedish government agency providing legal, financial, and administrative shared services to government entities. Comparable Nordic peer offering consolidated back-office functions across ministries.
• Ekonomistyrningsverket (ESV): Swedish National Financial Management Authority responsible for government accounting, payroll, and financial shared services. Direct Nordic counterpart in scope of economic and administrative functions.
• SKI (Statens og Kommunernes Indkøbsservice): Danish joint public-sector procurement service that runs framework agreements for state and municipal purchasers. Comparable function within the procurement shared-services space the agency operates.

Broad incumbents

• Statens IT: Danish government shared-services provider for IT operations across ministries. Adjacent shared-services peer offering a different functional specialization (IT) under the same operating model.

Others

• Digitaliseringsstyrelsen: Danish Agency for Digitisation providing digital-government infrastructure, identity, and shared digital services. Enabling peer shaping the digitization agenda across the same ministries the agency serves.

Regional players

• Hansel Oy: Finnish central government's joint procurement expert providing shared procurement services to Finnish government entities. Comparable Nordic shared-services peer operating procurement on behalf of multiple government clients.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/administrations-og-servicestyrelsen

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about administrations og services styrelsen