insight case management
Insight Case Management (Intuit Investigative Resources) is a New York-based, licensed private investigation and security firm delivering criminal, civil, corporate, and personal injury investigations plus armed security services to law firms, corporations, government agencies, and high-risk individuals across the New York metro area and Florida.
- Company typePrivate
- Founded2003
- HeadquartersNew York, United States
- Headcount—
- GTM typeB2B
- OfferingServices
What insight case management does
Insight Case Management, legally Intuit Investigative Resources and doing business as INTUIT, is a licensed, bonded, and insured private investigations and security firm headquartered at 45 Rockefeller Plaza, New York City, and founded in 2003 by Edward Dowd, a former NYPD Second Grade Homicide Detective with more than 20 years of law-enforcement tenure. It delivers professional investigation and security services to law firms (criminal defense, civil litigation, personal injury), corporate clients (background checks, M&A due diligence, employee fraud, IP investigations), government agencies, and high-risk individuals and institutions (synagogues, schools, camps). The portfolio is organized into two main pillars: investigation services (criminal, civil, corporate, and personal injury) and security services (armed/unarmed security, personal protection, event management), with revenue generated on a per-case, project, or contract basis at quote-based pricing. The firm operates a multi-office footprint across New York (Manhattan, Queens, Port Jefferson, Ronkonkoma) and Florida (Stuart), with services delivered directly by a roster of former NYPD, U.S. Military, and Israeli Defense Forces specialists including a criminal profiler, crime scene expert, hostage negotiation commander, forensic computer specialist, and international fraud expert.
The firm supplements its human-led services with commercial digital forensics tools (IEF, Facebook JPG Finder, CacheBack, XRY 5.0, Prianha IMSI catcher, UFED) for mobile and device data extraction, and uses predictive coding and the TA9 IntSight platform for e-discovery document review. It also distributes the Thermo Scan Pro, an automated COVID-19 screening device with facial recognition, mask-compliance detection, no-contact infrared temperature measurement, and integration with automatic door systems for access control. Go-to-market is sales-led and direct, with no formal reseller or partner channel; marketing relies on the firm website, LinkedIn and Facebook profiles, and earned media coverage on NBC New York highlighting high-profile cases such as the Club Med Turks & Caicos murder investigation, the Simmons cause-of-death matter, and wrongful-conviction exonerations.
insight case management firmographics
Firmographics- Name
- insight case management
- Legal name
- Intuit Investigative Resources
- Website
- https://iscmny.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Short description
- Insight Case Management (Intuit Investigative Resources) is a New York-based, licensed private investigation and security firm delivering criminal, civil, corporate, and personal injury investigations plus armed security services to law firms, corporations, government agencies, and high-risk individuals across the New York metro area and Florida.
- Ownership category
- akta.pro rank
insight case management industry classification
Industry- Product category
- Private Investigation and Security Services
- NAICS
- Investigation, Guard, and Armored Car Services (56161), Security Guards and Patrol Services (561612), Investigation and Personal Background Check Services (561611)
- SIC
- Services-Detective, Guard & Armored Car Services (7381)
- akta.pro primary industry
- Litigation Support & Civil Investigations (Witness/Asset/Skip Tracing) (BPAKAEAE)
- akta.pro secondary industries
- Private Investigation & Security Consulting (Residential) (HSAHAKAL), Digital/Online Investigations & OSINT (Non-cyber) (BPAKAEAF)
Keywords
Where insight case management is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
insight case management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Investigation Services: Professional investigative services including criminal defense, civil litigation, corporate investigations, personal injury investigations, and background screening. Billed on a per-case or project basis.
- Security Services: Armed and unarmed security services, personal protection, and event management for individuals, synagogues, schools, camps, and establishments.
- Security Technology Products: Sale and distribution of Thermo Scan Pro COVID-19 detection devices with installation and connection services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom quote-based investigation services |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
insight case management product offering
Product offeringCore offering
Insight Case Management is a private investigation and security firm that provides criminal, civil, corporate, and personal-injury investigations, including evidence gathering, surveillance, and background screening. It also supplies armed and unarmed security, personal protection, and event management, and distributes the ThermoScan Pro COVID-19 screening device.
Product overview
Intuit Investigative Resources (Insight Case Management) is a licensed, bonded, and insured private investigations and security firm operating from New York City. The firm offers a unified portfolio of investigation and security services organized into two main pillars: Investigation Services (Criminal Investigations, Civil Investigations, Corporate Investigations, Personal Injury Investigations) and Security Services (Armed/Unarmed Security, Personal Protection, Event Management). The firm also distributes the ThermoScan Pro hardware device for COVID-19 screening. All services are delivered by a team of former NYPD detectives, military veterans (including Israeli Defense Forces), and specialized investigators including crime scene experts, criminal profilers, forensic computer analysts, hostage negotiation experts, and international fraud specialists.
Differentiator
Problem solved
Functional benefit
Products and services
- Criminal Investigations Investigation support for wrongfully accused, pre-trial, and post-trial criminal matters, including crime scene analysis, assault, kidnapping, fraud, theft, and homicide cases, delivered by former NYPD and law-enforcement professionals.
- Civil Investigations Civil litigation support for personal injury, police brutality, public corruption, child custody, workers' compensation, domestic surveillance, and missing persons investigations.
- Corporate Investigations Corporate investigation services covering background checks, employee fraud discovery, merger and acquisition due diligence, intellectual property investigations, competitive intelligence, and corporate monitoring for internet, media, and brand compliance.
- Personal Injury Investigations Investigation support for automobile accident reconstruction, slip and fall, medical malpractice, and product liability matters, including site visits, witness interviews, and evidence documentation.
- Security Services Armed and unarmed security, personal protection, and event management services provided by specialists with law-enforcement, military, and counter-terrorism backgrounds for individuals, synagogues, schools, camps, and establishments.
- ThermoScan Pro An autonomic COVID-19 screening device with face-covering detection, no-contact infrared body-temperature measurement, smart facial recognition, mask-compliance verification, automatic-door integration, and hands-free operation.
Quantifiable outcome
- Successfully changed cause of death ruling from suicide to 'undetermined' in Simmons case after investigation
- +2 more outcomes
Companies that use insight case management
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles5 records
insight case management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
insight case management partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Advocacy with CompassionminorPartnership with client advocacy services company providing support to individuals in need. Lisa is the founder and owner with over 20 years in healthcare leadership and 30 years as a registered nurse. The company assists clients through healthcare navigation, legal support coordination, and crisis management. Collaboration involves working with clients, loved ones, medical professionals, and legal professionals.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
insight case management competitors and assessment
Company assessmentBroad incumbents
- Kroll: Global investigations, security, and advisory firm offering corporate due diligence, background screening, and security consulting to the same enterprise and law firm client base that Insight Case Management serves, but at much greater scale and breadth.
- Control Risks: Global risk consultancy providing corporate investigations, background screening, and protective security to multinational clients. Comparable service lines but materially larger scale and global footprint.
- FTI Consulting: Professional services firm with a dedicated investigations and litigation support practice serving law firms and corporates on due diligence, forensic accounting, and complex investigations. Overlaps in corporate investigation segment.
Direct peers
- Pinkerton: Long-established private investigation and corporate security firm offering background checks, corporate investigations, and protective services. Directly comparable in service mix (investigations + security) and target customer base.
- Guidepost Solutions: Investigations, security, and consulting firm serving corporations, law firms, and government on background investigations, litigation support, and protective services. Highly comparable boutique-to-mid-market positioning.
- Hillard Heintze: Investigation and security advisory firm serving corporate, legal, and institutional clients with services including due diligence, threat assessments, and protective services, overlapping directly with Insight Case Management's litigation and high-risk institutional segments.
- Nardoni Group: Boutique investigations firm specializing in insurance fraud, surveillance, and personal injury investigations for law firms and insurers. Closely comparable in personal injury and litigation-support service focus.
- IPSA International: Investigations firm focused on background screening, due diligence, and corporate investigations for legal and corporate clients; directly comparable in due diligence and background check offerings.
- SISCO (Special Investigations & Security Corporation): Private investigations firm offering corporate due diligence, insurance fraud, surveillance, and background screening to corporations and law firms. Comparable in service portfolio and target segments.
- Global Intelligence Group: Investigations consultancy providing background checks, due diligence, and corporate intelligence to law firms and businesses internationally. Comparable boutique investigations positioning with cross-border reach.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks7 records
Key highlights7 records
Customer concentration
insight case management social profiles
Digital presenceinsight case management financial estimates
Financial estimateRevenue estimate
Valuation estimate
insight case management leadership team
Management profileNumber of profiles
Profiles9 records
insight case management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
insight case management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about insight case management
What does insight case management do?
Insight Case Management is a private investigation and security firm that provides criminal, civil, corporate, and personal-injury investigations, including evidence gathering, surveillance, and background screening. It also supplies armed and unarmed security, personal protection, and event management, and distributes the ThermoScan Pro COVID-19 screening device.
Is insight case management a public or private company?
insight case management is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was insight case management founded?
insight case management was founded in 2003.
Where is insight case management based?
insight case management is headquartered in New York, United States, in the North America region.
How does insight case management make money?
Three revenue lines are on record. Investigation Services are the primary driver. The others are security Services and security Technology Products.
Who are insight case management's main competitors?
Broad incumbents on record are Kroll, Control Risks and FTI Consulting. Direct peers are Pinkerton, Guidepost Solutions, Hillard Heintze, Nardoni Group, IPSA International, SISCO (Special Investigations & Security Corporation) and Global Intelligence Group.
Does insight case management have an API?
No public API is recorded for insight case management.
What industry is insight case management in?
insight case management's product category is Private Investigation and Security Services. Its primary akta.pro industry code is BPAKAEAE, Litigation Support & Civil Investigations (Witness/Asset/Skip Tracing), with a secondary code of HSAHAKAL, Private Investigation & Security Consulting (Residential). Its NAICS code is 56161 and its SIC code is 7381.