air-e s.a. e.s.p.

What air-e s.a. e.s.p. does

Air-e S.A.S. E.S.P. is a privately held Colombian electricity distribution and commercialization company (Empresa de Servicios Públicos) that operates as the regulated last-mile distributor across the Caribbean departments of Atlántico, Magdalena, and La Guajira. The company distributes and commercializes electricity to residential (socioeconomic strata 1-6), commercial, industrial, and large-client customers under tariffs regulated by CREG (Comisión de Regulación de Energía y Gas), with oversight from SSPD (Superintendencia de Servicios Públicos Domiciliarios). Since 2024, Air-e has operated under direct government intervention pursuant to SSPD Resolution 20241000531665, which ordered the takeover of the company's assets, funds, and business, with Tania Peñaranda designated as Intervention Agent.

Air-e's technology stack centers on its electrical distribution network augmented by smart metering (Telemedidos) infrastructure and a set of digital customer-facing platforms: the Portal del Cliente for billing, PQR (petitions, queries, complaints), and service requests; the Portal Telemedidos for real-time consumption monitoring and personalized alerts; the Autogeneración platform for self-generator and distributed-generation grid connections (AGPE under 1 MW, AGGE over 1 MW); and a public wholesale energy procurement portal (Convocatorias) for 2026-2028 supply contracts. Customer service is delivered through 26 physical offices across the three departments, a national phone hotline (115), 24/7 WhatsApp AVA, and digital self-service channels integrated with PSE and ePayco payment processing.

The business model is primarily subscription/recurring revenue through regulated distribution and commercialization tariffs, with ancillary fee income from connection services, meter and transformer calibration, third-party maintenance coordination, and the homologation of electrical-materials vendors. Beyond core distribution, Air-e runs an open-innovation ecosystem (ENNOVA) with academic and technical partners, a school-based challenge (ENNOVA S-cool), a FENOGE- and BID-funded social program (Caribe Cambia Tu Energía) targeting 7,069 low-income households, and an annual National Congress on Just Energy Transition co-organized with Universidad del Norte and SSPD. These programs, combined with a reported $300M capital commitment from China National Machinery & Equipment Import & Export Corp in August 2026, signal repositioning toward energy transition, distributed generation, and grid modernization within the regulated-monopoly framework.

Name

air-e s.a. e.s.p.

Legal name

Air-e S.A.S. E.S.P.

Website

https://air-e.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Air-e S.A.S. E.S.P. is a regulated Colombian electricity distribution and commercialization company serving residential, commercial, industrial, and large-client customers across the Caribbean departments of Atlántico, Magdalena, and La Guajira, currently operating under direct SSPD government intervention since 2024.

Ownership category

akta.pro rank

Headquarters

HQ city

Barranquilla

HQ country

Colombia

HQ region

Latin America

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Electricity Distribution and Commercialization: Air-e distributes and commercializes electricity to residential, commercial, industrial, and large customers in the Colombian Caribbean departments of Atlántico, Magdalena, and La Guajira. Revenue is generated through regulated tariffs applied to energy consumption, including distribution charges, commercialization margins, and applicable regulatory surcharges. The company also earns fees for connection services, meter calibration, and other ancillary technical services.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

Air-e S.A. E.S.P. distributes and commercializes electricity to residential, commercial, industrial, and large-account customers across the Colombian Caribbean departments of Atlántico, Magdalena, and La Guajira. The company operates a regulated distribution network, smart metering infrastructure, digital customer portals, autogeneration connection services, and community energy-efficiency programs such as Caribe Cambia Tu Energía. It also procures wholesale energy from generators through public tenders covering multi-year periods.

Product overview

Air-e S.A. E.S.P. is a Colombian electricity distribution company operating in the Caribbean region (Atlántico, Magdalena, and La Guajira departments). Its digital product portfolio consists of a unified customer service ecosystem anchored by the Portal del Cliente for bill payment and service requests (PQR), supplemented by the Portal Telemedidos for real-time smart meter data. Self-generation and energy community offerings (Autogeneración, Instructivo Comunidades Energéticas) enable prosumers to connect distributed generation. A public procurement portal (Convocatorias de Compra de Energía) manages wholesale energy purchasing. Supporting products include an office locator, fraud prevention resources, a vendor homologation system, official pricing documents, third-party shutdown coordination, data protection policies, and the SIG corporate responsibility framework. Innovation and community programs (ENNOVA, ENNOVA S-cool, Caribe Cambia Tu Energía) drive social and sustainable energy initiatives, while the annual Congreso de Energía convenes stakeholders across academia, government, and industry.

Differentiator

Problem solved

Functional benefit

Brands

• ENNOVA: Open innovation initiative by Air-e focused on identifying and scaling ideas that contribute to energy generation and efficient use.
• ENNOVA S-cool
• Caribe Cambia Tu Energía
• Congreso de Energía

Products and services

• Portal del Cliente Air-e

Quantifiable outcome

• 35% average reduction in energy consumption for households in the Caribe Cambia Tu Energía program receiving new efficient refrigerators
• +2 more outcomes

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Universidad del NortecoreStrategic or Co-development Partner · 15 April 2026Universidad del Norte co-organizes the National Congress of Just Energy Transition and Climate Adaptation 2026 with Air-e and SSPD. The congress takes place at the university's campus in Barranquilla and brings together government officials, industry leaders, and academia to discuss Colombia's energy transition.
• Superintendencia de Servicios Públicos Domiciliarios (SSPD)coreStrategic or Co-development Partner · 15 April 2026SSPD (Superintendencia de Servicios Públicos Domiciliarios) is the Colombian regulatory body overseeing public utilities. It co-organizes the National Congress of Energy Transition with Air-e and Universidad del Norte, and leads the intervention of Air-e S.A.S. ESP under Resolution SSPD 20241000531665, placing the company under administrative supervision to ensure service continuity.
• FENOGE (Fondo de Energía Renovable y Gestión de la Energía)coreStrategic or Co-development PartnerFENOGE is a Colombian government fund that provides resources for renewable energy and energy efficiency projects. In partnership with Air-e, FENOGE funds the 'Caribe Cambia Tu Energía' program, which replaces inefficient refrigerators in low-income households across the Caribbean region. FENOGE provides the financial resources while Air-e manages the operational implementation.
• Universidad Autónoma del CaribeminorStrategic or Co-development PartnerAcademic ally in the ENNOVA open innovation initiative, contributing research capabilities and student engagement to energy innovation projects in the Caribbean.
• Universidad de la CostaminorStrategic or Co-development PartnerAcademic ally in the ENNOVA innovation platform, providing research and development collaboration for energy solutions in the region.
• Institución Universitaria de BarranquillaminorStrategic or Co-development PartnerAcademic partner in the ENNOVA ecosystem, supporting innovation in energy efficiency and renewable energy through student and faculty participation.
• Universidad de la GuajiraminorStrategic or Co-development PartnerAcademic ally in the ENNOVA program representing the La Guajira department, contributing local knowledge and research capacity to energy innovation projects.
• Universidad del MagdalenaminorStrategic or Co-development PartnerAcademic partner in ENNOVA from the Magdalena department, contributing to energy innovation and sustainable development research.
• SENAminorStrategic or Co-development PartnerSENA (Servicio Nacional de Aprendizaje) participates as an allied institution in ENNOVA, contributing vocational training and technical education perspectives to energy innovation.
• CIDETminorStrategic or Co-development PartnerCIDET (Centro de Investigación y Desarrollo Tecnológico) is a technology and innovation center that partners with Air-e on the ENNOVA open innovation program, providing technical expertise in energy technologies.

Scale indicators5 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Afinia (EPM): Afinia is the other electricity distribution company operating in Colombia's Caribbean region (Córdoba, Sucre, Cesar, Bolívar, Magdalena), also placed under government intervention and now operated by EPM. It is the closest direct comparable to Air-e in terms of territory, regulatory status, and customer profile.

Broad incumbents

• Empresas Públicas de Medellín (EPM): EPM is a Colombian multi-utility holding that operates Afinia in the Caribbean region and provides electricity distribution across Antioquia. As the operator of Air-e's direct peer, it is highly relevant for benchmarking operational and governance approaches.
• Celsia: Celsia is a major Colombian electricity generation and distribution company operating across multiple regions in Colombia and Central America. Comparable in regulated utility exposure, customer-facing digital services, and energy transition investments.
• Enel-Codensa: Enel-Codensa is the largest electricity distributor in Colombia, serving Bogotá and Cundinamarca. Comparable as a regulated distribution utility operating under the same CREG tariff framework with digital customer service infrastructure.
• ISA (Interconexión Eléctrica): ISA is a Colombian multi-country electricity transmission and energy solutions operator with significant grid infrastructure assets. Comparable in regulated energy infrastructure operations, though focused on transmission rather than distribution.
• CFE (Comisión Federal de Electricidad - Mexico): CFE is the Mexican state-owned vertically integrated electric utility providing generation, transmission, and distribution across Mexico. Comparable as a large Latin American regulated distribution utility with social program experience and state oversight.

Regional players

• Edesur (Dominican Republic): Edesur is a Dominican Republic electricity distribution company serving the southern part of the country. Comparable as a Caribbean-region regulated distribution utility with similar tariff structure and customer base characteristics.
• EDE Este (Dominican Republic): EDE Este is a Dominican Republic electricity distribution company serving the eastern region. Comparable as a Caribbean regulated distribution utility with similar loss-reduction and infrastructure challenges.
• Caribbean Utilities Company: Caribbean Utilities Company is the sole electricity provider in Grand Cayman, offering a vertically integrated generation, transmission, and distribution model. Comparable as a Caribbean regulated utility serving a defined geographic territory.
• Jamaica Public Service (JPS): Jamaica Public Service is the sole distributor of electricity in Jamaica, operating under a regulated franchise model. Comparable as a Caribbean electricity distribution monopoly with similar regulatory and infrastructure challenges.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/aire-energia-co

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about air-e s.a. e.s.p.