Dansk Rejsehjælp

What Dansk Rejsehjælp does

Dansk Rejsehjælp (legal entity: Travel Help ApS) is a Danish state-authorized debt collection bureau (statsautoriseret inkassobureau) that helps individual air passengers recover compensation and refunds from airlines under EU Regulation 261/2004. Founded in 2021 and headquartered in Copenhagen, the company serves a direct-to-consumer base of travelers who have experienced flight delays (3+ hours), cancellations within 14 days of departure, denied boarding, or require ticket refunds and expense reimbursement. The core workflow is digital: customers self-serve a claim on danskrejsehjaelp.dk in under two minutes, and the company handles assessment, negotiation with airlines, and court litigation if necessary — reportedly winning 98% of cases that go to court.

The business operates on a contingency fee / no-win-no-fee model, charging roughly 30% (incl. VAT) of recovered amounts only when a case is successful, supported by a price guarantee. It runs an online case-tracking portal for status visibility and a content-marketing blog targeting organic search demand on airline-specific disputes. The company is also pursuing Nordic geographic expansion (Sweden, Norway) and operates a go-to-market partnership with Danish insurer Tryg. No AI/ML capabilities, mobile app, or proprietary technology platform are disclosed; the company's competitive position is built on regulatory authorization, courtroom capability, and accumulated review reputation (3,500+ Trustpilot reviews, #1 in category).

Cumulatively, the company claims to have helped more than 55,000 Danish travelers, employs roughly 12 specialists in flight compensation and refund matters, and is led by CEO Jacob Nygaard. Revenue, funding, and ownership details are not publicly disclosed. The company is privately held with no parent entity, M&A activity, or external venture backing referenced in available sources.

Name

Dansk Rejsehjælp

Legal name

Travel Help ApS

Website

https://danskrejsehjaelp.dk

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Dansk Rejsehjælp (Travel Help ApS) is a Danish state-authorized debt collection bureau that helps individual air passengers recover compensation and refunds under EU Regulation 261/2004 on a no-win-no-fee basis.

Ownership category

akta.pro rank

Headquarters

HQ city

Copenhagen

HQ country

Denmark

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Contingency fee / No cure no fee: The company earns revenue by taking a contingency fee (percentage of recovered compensation or refund) only when a case is won. If the company does not win the case, the customer pays nothing. The fee percentage has been cited as 30% incl. VAT (for refund cases) in blog content. A price guarantee is offered, promising to match or beat competitor fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Dansk Rejsehjælp is a Danish no-win-no-fee service that helps individual air passengers pursue compensation and refunds from airlines under EU Regulation 261/2004. The company assesses eligibility, submits claims, negotiates with airlines, and takes cases to court when needed, charging a contingency fee only on successful recovery (no charge if the case is lost). It also recovers ticket refunds and reimbursable extra expenses (meals, hotels, transport) for cancelled flights.

Product overview

Dansk Rejsehjælp is a single unified service offering Danish travelers assistance with flight compensation claims and refund recovery under EU Regulation 261/2004. The core product is the Flykompensation Service, which enables customers to file claims for delayed, cancelled, or overbooked flights using a no-win-no-fee model. This is supported by a Refusion og Tilbagebetaling service for full ticket refunds, a Sagsopfølgning portal for real-time case tracking, and Retssagsbehandling for legal representation in court. The company also maintains a Blog og Vidensportal that provides educational content about passenger rights and airline-specific guidance. All services operate on a no-cure-no-pay basis with a price guarantee.

Differentiator

Problem solved

Functional benefit

Products and services

• Flykompensation Service (Flight Compensation Service) A no-win-no-fee service that helps Danish travelers recover compensation of up to 4,500 DKK per passenger for flights delayed by 3+ hours, cancelled within 14 days of departure, or denied boarding/overbooked, under EU Regulation 261/2004. Targeted at individual Danish air passengers who have experienced disruption.
• Refusion og Tilbagebetaling (Ticket Refund Recovery) Recovery service for full ticket refunds and reimbursement of additional expenses (meals, hotel, transport) when flights are cancelled, covering both package holidays and individual tickets. Targeted at Danish passengers seeking money back from airlines after cancellations, including COVID-19-era refunds.

Quantifiable outcome

• 98% win rate in court cases
• +3 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• TrygminorGTM or Marketing PartnerDansk Rejsehjælp is shown 'i samarbejde med' (in collaboration with) Tryg, a major Danish insurance company. The exact nature of the collaboration is not detailed in the available source material — it appears on the homepage as a commercial/go-to-market partnership. No further details on the scope or exclusivity of the partnership are provided.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Dansk-Rejsehj%C3%A6lp-137353196819612
• Instagraminstagram.com/danskrejsehjaelp.dk
• LinkedInlinkedin.com/company/dansk-rejsehj-lp

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dansk Rejsehjælp