City of Conway
City of Conway, South Carolina is a municipal government established in 1732 that delivers police, fire, utilities, public works, parks and recreation, planning, permitting, and court services to city residents, local businesses, and visitors within Conway city limits.
- Company typePublic
- Founded1732
- HeadquartersConway, United States
- Headcount251–500
- GTM typeB2C
- OfferingServices
What City of Conway does
City of Conway is a municipal government entity serving Conway, South Carolina, operating under public governance since its establishment in 1732 along the Waccamaw River. It delivers the full suite of municipal services — police, fire, municipal court, water/sewer/stormwater utilities, solid waste collection, public works, parks and recreation, planning and development, permitting and inspections, and financial administration — through roughly a dozen city departments staffed by 251–500 employees. The city is governed by an elected Mayor (Barbara Jo Blain-Bellamy) and City Council, with appointed boards and commissions overseeing planning, zoning, community appearance, and recreation.
The underlying technology stack is composed of off-the-shelf SaaS platforms rather than proprietary systems: ArcGIS (Esri) for interactive zoning, flood, and sector mapping; BS&A Online for permits and inspections; InvoiceCloud for 24/7 utility bill payments; CodeRED for emergency notifications; ESRI Survey123 for the Citizen Problem Reporter tool; Mailchimp for resident email newsletters; Tockify for the City of Halloween event calendar; and the Revize CMS powering the city website. Two dedicated GIS staff curate jurisdiction-specific datasets covering addressing, flood mapping, crime watch tracking, stormwater drainage, and zoning.
Because Conway is a municipal government rather than a commercial enterprise, it does not report revenue in the conventional sense. Operating funding flows from taxes, monthly utility billing (water/sewer/sanitation), business licenses (May–April annual cycle), service fees, intergovernmental grants, and capital-project awards. The pricing model is fee-based and regulatory: utility bills mailed on the 1st and due by the 15th, with a 5% late penalty and a $25 service charge leading to disconnection after the 15th of the following month; cemetery plots at Rosehill Memorial Gardens are $500. Customer segments are jurisdictional — residents, local businesses, and visitors — with no individual account or enterprise representing material revenue share. Strategic priorities evidenced in the input include stormwater resilience, downtown/riverfront redevelopment, EV-infrastructure buildout, tourism development (Halloween SC, Hallmark Merriest Town finalist status), and economic development incentives targeting family entertainment, hotels, preservation, redevelopment, and industrial growth.
City of Conway firmographics
Firmographics- Name
- City of Conway
- Legal name
- City of Conway, South Carolina
- Website
- https://cityofconway.com
- Company type
- Public
- Founded year
- 1732
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- City of Conway, South Carolina is a municipal government established in 1732 that delivers police, fire, utilities, public works, parks and recreation, planning, permitting, and court services to city residents, local businesses, and visitors within Conway city limits.
- Ownership category
- akta.pro rank
City of Conway industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Water, Sewage and Other Systems (2213), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Air and Water Resource and Solid Waste Management Programs (924110)
- SIC
- Water Supply (4941), Sanitary Services (4950), Electric, Gas & Sanitary Services (4900)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Parks, Recreation & Cultural Services (BPAIACAI), Solid Waste & Recycling Services Administration (BPAIACAH), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), State/Provincial Housing, Urban/Regional Planning & Community Development (BPAIABAM)
Keywords
Where City of Conway is headquartered
LocationHeadquarters
- HQ city
- Conway
- HQ country
- United States
- HQ region
- North America
Markets served
City of Conway business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Distribution channels8 records
Marketing channels12 records
City of Conway product offering
Product offeringCore offering
City of Conway operates as a full-service municipal government providing essential public services to residents, businesses, and visitors within its jurisdiction. Core offerings include public utilities (water, sewer, stormwater), public safety (police, fire, municipal court), parks and recreation, planning and development, solid waste collection, and public works infrastructure. The city also manages economic development programs including business incentives, cemetery services, and special events such as the annual Halloween, SC festival.
Product overview
City of Conway, SC operates as a municipal government providing comprehensive public services through multiple city departments. The city offers a unified platform of services organized into distinct functional areas: Public Safety (Police, Fire, Municipal Court), Public Utilities (water, sewer, stormwater), Public Works (infrastructure), Planning & Development (zoning, permits, GIS), Parks & Recreation, Solid Waste Collection, Finance & Utility Billing, and Administration. The city utilizes technology platforms including Invoice Cloud for utility payments, BS&A Online for permits, and ArcGIS for public mapping services. Special initiatives include the annual Halloween South Carolina festival, Riverfront and Downtown Master Plan development, and various economic development incentive programs targeting family entertainment, hotels, industrial development, and historic preservation.
Differentiator
Problem solved
Functional benefit
Companies that use City of Conway
Customer profileSegments3 records
Ideal customer profiles3 records
City of Conway technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature2 records
City of Conway partnerships and signals
Strategic signalRecent moves7 records
Expansion highlights5 records
City of Conway competitors and assessment
Company assessmentRegional players
- City of Myrtle Beach, SC: Adjacent South Carolina coastal city; comparable municipal scale and service portfolio but a much larger tourism-driven economy, providing a regional benchmark for Conway's growth ambition.
- Horry County Government: The county government that surrounds and partially overlaps Conway's jurisdiction; relevant peer for shared services, stormwater coordination, and competing capital priorities.
- Town of Surfside Beach, SC: Small beach-adjacent South Carolina municipality with similar stormwater, tourism, and small-staff service-delivery challenges; useful comparable for cost structure and resilience planning.
Direct peers
- City of Georgetown, SC: Small historic South Carolina coastal municipality with comparable riverside heritage, full-service municipal departments, and resilience/climate-adaptation priorities similar to Conway's.
- City of Florence, SC: Mid-sized South Carolina city running similar utility, parks, planning, public works, and incentive programs; useful peer for operational benchmark and incentive design comparison.
- City of Aiken, SC: Small South Carolina municipality with historic identity, parks/recreation emphasis, and an active grant-funded capital program — highly comparable peer for Conway's scale and service mix.
Broad incumbents
- City of North Charleston, SC: Larger South Carolina municipal government providing the full public-safety, utility, redevelopment, and parks portfolio; benchmark for what Conway could scale into over time.
Others
- Santee Cooper: South Carolina state-owned electric and water utility that partners with Conway on infrastructure, EV charging, and a recent historic land transfer; direct partner/co-investor rather than competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights6 records
Customer concentration
City of Conway social profiles
Digital presenceCity of Conway compliance and trust
Trust signalCompliance3 records
City of Conway financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Conway leadership team
Management profileNumber of profiles
Profiles13 records
City of Conway funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Conway M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Conway
What does City of Conway do?
City of Conway operates as a full-service municipal government providing essential public services to residents, businesses, and visitors within its jurisdiction. Core offerings include public utilities (water, sewer, stormwater), public safety (police, fire, municipal court), parks and recreation, planning and development, solid waste collection, and public works infrastructure. The city also manages economic development programs including business incentives, cemetery services, and special events such as the annual Halloween, SC festival.
Is City of Conway a public or private company?
City of Conway is a public company. It is classified as state government owned and is currently operating.
When was City of Conway founded?
City of Conway was founded in 1732. It employs 251 to 500 people.
Where is City of Conway based?
City of Conway is headquartered in Conway, United States, in the North America region.
Who are City of Conway's main competitors?
Regional players on record are City of Myrtle Beach, SC, Horry County Government and Town of Surfside Beach, SC. Direct peers are City of Georgetown, SC, City of Florence, SC and City of Aiken, SC. City of North Charleston, SC is listed as a broad incumbent. Santee Cooper is listed as an others.
Does City of Conway have an API?
No public API is recorded for City of Conway.
What industry is City of Conway in?
City of Conway's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAI, Parks, Recreation & Cultural Services. Its NAICS code is 2213 and its SIC code is 4941.