citadelle systems ag
- Company typePrivate
- Founded2019
- HeadquartersEssen, Germany
- Headcount101–250
- GTM typeB2B
- OfferingServices
citadelle systems ag firmographics
Firmographics- Name
- citadelle systems ag
- Legal name
- citadelle systems AG
- Website
- https://cit.ag
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
citadelle systems ag industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Management, Scientific, and Technical Consulting Services (5416), Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)
- akta.pro secondary industries
- Strategy & IT Advisory (BPAEAAAA), ITSM Governance, Compliance & Audit Readiness (BPAEAJAM)
Keywords
Where citadelle systems ag is headquartered
LocationHeadquarters
- HQ city
- Essen
- HQ country
- Germany
- HQ region
- Europe
Offices15 records
Markets served
citadelle systems ag business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Hardware Sales: Sale of PC workstations, computers, telephone systems, servers, and conference systems. Branch-agnostic and cross-brand approach.
- IT Infrastructure Services: Network, hardware, and software infrastructure provision and management.
- Cloud and Managed Services: Cloud transformation solutions (hybrid-cloud, cloud-first, multi-cloud), Microsoft 365 implementation and management, and ongoing managed services.
- IT Security Services: Comprehensive IT security including virus protection, data backup, firewall, monitoring, mobile device management, password management, and multi-factor authentication.
- External IT Department (Outsourcing): Full outsourcing of IT department functions including daily support, strategic budget planning, and comprehensive IT portfolio delivery.
- IT Management Consulting: Strategic IT concept development and implementation, long-term IT strategy formulation.
- Printer/Scanner Solutions: Comprehensive service for printers, plotters, and multifunction devices from selection to maintenance.
- Telephony Solutions: Concept, installation, and maintenance of modern telephony solutions.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
citadelle systems ag product offering
Product offeringCore offering
citadelle systems AG operates as an IT system house group providing the full suite of managed IT services to small and medium-sized businesses across Germany. Core offerings include IT hardware procurement, IT infrastructure management, cloud transformation and Microsoft 365 services, IT security (firewall, monitoring, MFA, MDM, backup), telephony and printer/scanner solutions, full outsourcing of the external IT department, and strategic IT management consulting. The group also delivers specialized vertical solutions including kaufmännische Software (ERP/CRM) and Ärztesoftware with telematics infrastructure (TI) certification for physician practices.
Product overview
citadelle systems ag operates as an IT system house group offering a comprehensive portfolio of IT services and solutions. The company was founded in 2019 and provides an integrated suite of managed IT services organized around hardware procurement (Hardware), infrastructure management (IT-Infrastruktur), cloud solutions (Cloud), Microsoft 365 services, IT security (IT-Sicherheit), telephony (Telefonie), printer/scanner solutions (Drucker/Scanner), external IT department outsourcing (Externe IT-Abteilung), and IT management consulting (IT-Management Beratung). Additionally, they offer specialized vertical solutions including commercial/business software (Kaufmännische Software) with ERP and CRM capabilities, and medical software (Ärztesoftware) for physician practices. The group has grown to 14 locations with 230 employees, combining local expertise with centralized group advantages.
Differentiator
Problem solved
Functional benefit
Products and services
- Hardware Procurement and setup of IT hardware including PC workstations, computers, telephone systems, servers, and conference systems. Branch-agnostic, cross-brand approach to deliver optimal IT infrastructure and tailored workplaces for SMB customers.
- IT-Infrastruktur Management and optimization of IT infrastructure components including networks, hardware, and software for enterprise IT environments. Provides the underlying components needed to execute and manage enterprise-grade IT environments.
- Drucker/Scanner Comprehensive printer, plotter, and multifunction device services including device selection, setup, and maintenance, delivered independently across all major brands for SMB customers.
- Telefonie Concept, installation, and support of modern telephony solutions for businesses.
- Externe IT-Abteilung Full IT department outsourcing service where citadelle systems assumes all IT tasks of an internal department, ranging from daily support to strategic budget planning and comprehensive IT portfolio delivery. Functions as verlängerte IT-Werkbank or full external IT department.
- IT-Sicherheit Comprehensive IT security services including virus protection, data backup, firewall, monitoring, mobile device management, password management, and multi-factor authentication. Supports NIS2 compliance for German SMB customers.
- Cloud Cloud transformation services including hybrid-cloud, cloud-first, and multi-cloud solutions, plus cloud computing strategy development for SMB customers.
- Microsoft 365 Microsoft 365 implementation, licensing, and automation services. As an official Microsoft Partner, citadelle designs and implements Microsoft solutions tailored to customer cloud strategy.
- IT-Management Beratung Strategic IT consulting services for developing and implementing long-term sustainable IT strategies and concepts for SMB customers.
- Kaufmännische Software ERP, CRM, time tracking, and document management solutions for business administration and operations, delivered via the Nordhorn subsidiary.
- Ärztesoftware Medical software services for physician practices including practice management software (AIS) administration and certified on-site TI (telematics infrastructure) services.
Companies that use citadelle systems ag
Customer profileNamed customers2 records
Segments1 record
Ideal customer profiles2 records
citadelle systems ag technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
citadelle systems ag partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreOfficial Microsoft Partner providing Microsoft 365 implementation, licensing, and automation services to customers. The partnership enables the group to deliver cloud productivity solutions as part of their service portfolio.
Scale indicators7 records
Recent moves13 records
Expansion highlights5 records
citadelle systems ag competitors and assessment
Company assessmentMarket position
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
citadelle systems ag social profiles
Digital presencecitadelle systems ag financial estimates
Financial estimateRevenue estimate
Valuation estimate
citadelle systems ag leadership team
Management profileNumber of profiles
citadelle systems ag subsidiaries and ownership
Company hierarchySubsidiaries7 records
citadelle systems ag funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
citadelle systems ag M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about citadelle systems ag
What does citadelle systems ag do?
citadelle systems AG operates as an IT system house group providing the full suite of managed IT services to small and medium-sized businesses across Germany. Core offerings include IT hardware procurement, IT infrastructure management, cloud transformation and Microsoft 365 services, IT security (firewall, monitoring, MFA, MDM, backup), telephony and printer/scanner solutions, full outsourcing of the external IT department, and strategic IT management consulting. The group also delivers specialized vertical solutions including kaufmännische Software (ERP/CRM) and Ärztesoftware with telematics infrastructure (TI) certification for physician practices.
Is citadelle systems ag a public or private company?
citadelle systems ag is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was citadelle systems ag founded?
citadelle systems ag was founded in 2019. It employs 101 to 250 people.
Where is citadelle systems ag based?
citadelle systems ag is headquartered in Essen, Germany, in the Europe region.
How does citadelle systems ag make money?
Eight revenue lines are on record. Hardware Sales are the primary driver. The others are IT Infrastructure Services, cloud and Managed Services, IT Security Services, external IT Department (Outsourcing), IT Management Consulting, printer/Scanner Solutions and telephony Solutions.
Does citadelle systems ag have an API?
No public API is recorded for citadelle systems ag.
What industry is citadelle systems ag in?
citadelle systems ag's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAK, Captive/Global In-House Center (GIC) Setup & Managed Services, with a secondary code of BPAEAAAA, Strategy & IT Advisory. Its NAICS code is 54151 and its SIC code is 7373.