catholic charities diocese of wilmington

What catholic charities diocese of wilmington does

Catholic Charities of the Diocese of Wilmington is a faith-based nonprofit social services organization established in 1832 and operating across Delaware and Maryland's Eastern Shore. The organization delivers more than 40 ministries and programs organized into four core service lines: Basic Needs (LIHEAP energy assistance, food cooperatives, emergency food pantries, diaper bank, financial literacy), Shelter Services (Bayard House residential maternity home, Bethany House 26-bed emergency shelter, Casa San Francisco adult emergency shelter), Mental Wellness (individual/family counseling, First Episode Psychosis NAVIGATE program), and Community/Housing (Marydale Retirement Village Section 8 senior housing, Seton Center, Seton Thrift Center, CACFP child/adult food program administration). The organization also operates the "Hope" chatbot on its website for diabetes risk screening tied to its CDC-recognized Diabetes Prevention Program.

The business model is a hybrid nonprofit revenue structure. Funding sources include individual/corporate donations (channeled through GiveCentral and the Annual Faith and Charity Appeal), event-based fundraising (Bishop's 5K Run/Walk, Christmas Concert, Annual Tribute Dinner), United Way allocations (full member of both United Way of Delaware and United Way of the Lower Eastern Shore), and government contracts (LIHEAP administered statewide for Delaware DHSS, CACFP administered for USDA). Service revenue includes client fees for counseling (accepting Medicaid/Medicare with sliding scale), Section 8 housing rents (30% of adjusted income), and thrift store sales. No one is refused service for inability to pay.

Catholic Charities is governed by a Board of Directors and Board of Trustees, with the Bishop of Wilmington (Most Rev. William E. Koenig) serving as Board of Trustees President. The organization operates through county offices in Wilmington, Dover, and Georgetown (Delaware), plus Princess Anne (Maryland Eastern Shore), and additional shelter and housing facilities across the region. 2025 output metrics include 13,351 households assisted with energy assistance, 922,403 congregate dining meals served, 8,397 calls answered, and 2,785 volunteer hours, with tens of thousands served annually.

Name

catholic charities diocese of wilmington

Legal name

Catholic Charities

Website

https://ccwilm.org

Company type

Private

Founded year

1832

Operating status

Operating

Short description

Catholic Charities Diocese of Wilmington is a faith-based nonprofit founded in 1832 that delivers over 40 social service programs across Delaware and Maryland's Eastern Shore, including energy/food assistance, emergency shelter, senior housing, mental wellness counseling, and government program administration.

Ownership category

akta.pro rank

Product category

Social Services

NAICS

Religious Organizations (8131), Civic and Social Organizations (8134)

SIC

Services-Social Services (8300)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

Denominational & Ecclesiastical Governance Bodies (Dioceses, Synods, Conferences) (BPAGAJAB), Local Congregations & Worship Communities (Churches, Mosques, Temples, Synagogues) (BPAGAJAA)

Keywords

• Social services
• Emergency shelter
• Mental health counseling
• Energy assistance
• Food assistance programs

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Donations and Charitable Contributions: The organization relies heavily on donor generosity, with events like the Bishop's 5K Run/Walk raising over $20,000 and direct donation options through GiveCentral. Individual donors, corporations, and community groups contribute to support programs.
2. United Way Funding: Catholic Charities is a full member of United Way of Delaware and United Way of the Lower Eastern Shore, receiving funding through these organizations' allocation processes.
3. Annual Catholic Appeal: Diocese of Wilmington's Annual Faith and Charity Appeal provides financing for Bayard House operations and other Catholic Charities programs.
4. Government Contracts: Catholic Charities administers public programs including LIHEAP (Low-Income Home Energy Assistance Program) funded by the U.S. Department of Health and Human Services through Delaware DHSS, and CACFP (Child and Adult Care Food Program) funded by USDA. Accepts third-party insurance payments for counseling services.
5. Client Fees: Fees are charged for certain professional services such as counseling, substance abuse recovery support, and immigration services. Registration fees are charged for conferences. No one is refused service due to inability to pay.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels9 records

Core offering

Catholic Charities Diocese of Wilmington is a faith-based nonprofit social services organization that provides a comprehensive portfolio of programs across Delaware and Maryland's Eastern Shore, including emergency shelter, food assistance, energy assistance (LIHEAP), mental health counseling, senior housing, residential maternity care, and basic needs support through more than 40 ministries. The organization serves individuals and families regardless of faith, race, or ability to pay, funded by donations, United Way, government contracts, and client fees.

Product overview

Catholic Charities of the Diocese of Wilmington is a faith-based social services organization offering a comprehensive portfolio of programs across Delaware and Maryland's Eastern Shore. The organization operates through multiple integrated service lines: Basic Needs services including Energy Assistance (LIHEAP), Food Assistance (food cooperatives and pantries), Diaper Bank, and Financial Literacy programs; Shelter Services including Bayard House (residential maternity home), Bethany House (emergency shelter in Maryland), and Casa San Francisco (emergency shelter in Delaware); Mental Wellness services including Mental Wellness Counseling and First Episode Psychosis Program; Housing services including Marydale Retirement Village (senior housing); and Community Support services including Child and Adult Care Food Program, Seton Center, Seton Thrift Center, and volunteer programs. The organization serves tens of thousands annually through over 40 ministries and programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Energy Assistance (LIHEAP) Low-Income Home Energy Assistance Program helping low-income households with fuel bills during summer and winter months. Catholic Charities is a statewide administrator for LIHEAP funded by the U.S. Department of Health and Human Services through Delaware DHSS.
• Food Assistance Multiple food programs including Food Cooperatives providing supplemental groceries monthly and Emergency Food Pantries providing 3-4 days of food for persons in crisis. Partnership with Food Bank of Delaware and Maryland Food Bank.
• Diabetes Prevention Program
• Basic Needs Program Comprehensive services including case management, financial literacy education, budget counseling, job readiness training, and rent/mortgage/utility assistance for households in financial crisis.
• Diaper Bank Monthly diaper distributions for families in need with children ages 3 and under. Affiliate of the National Diaper Bank Network.
• Casa San Francisco Emergency shelter in Milton, Delaware providing housing and meals for up to 12 adults for approximately 30 days, along with case management, job assistance, and food cooperative programs.
• Bethany House 26-bed emergency shelter in Princess Anne, Maryland providing supportive services for people with mental illness, addictions, and other life challenges with a 90-day initial stay.
• Bayard House Delaware's only licensed residential program for pregnant and parenting mothers. Provides housing, meals, prenatal healthcare access, parenting classes, and independent living skills for up to 14 individuals.
• Mental Wellness Counseling Licensed mental health counseling offering individual, family, and couples therapy in a confidential HIPAA-compliant setting, available in-person or virtually. Accepts most third-party insurance including Medicaid and Medicare.
• First Episode Psychosis Program NAVIGATE model-based Coordinated Specialty Care program for Delaware residents ages 14-40 experiencing first episode psychosis, providing assessment, family education, and vocational assistance.
• Marydale Retirement Village Section 8 Housing program with 108 one-bedroom rental apartments for seniors aged 62+ and persons 18+ with disabilities who qualify as low income. Apartments rent for 30% of adjusted gross income.
• Child and Adult Care Food Program Federal program administered by Catholic Charities for Delaware-licensed daycare providers, providing reimbursement for nutritious meals and snacks meeting federal quality standards. Funded by USDA.
• Seton Center Multi-purpose community center in Princess Anne, MD serving local residents, Hispanic community, and migrant farm workers with food programs, family services, and thrift center.
• Seton Thrift Center Thrift store providing gently-used clothing, furniture, and household items at affordable prices with voucher system for eligible clients in crisis.
• Volunteer Program Various volunteer opportunities for individuals, families, and groups including donation drives, one-day projects, and ongoing positions at multiple Catholic Charities locations.

Quantifiable outcome

• 13,351 households assisted with energy assistance in 2025
• +4 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Ten partnerships are on record, tiered core and minor.

• Knights of Columbus State Council of DelawarecoreGTM or Marketing Partner · 1 July 2025Knights of Columbus from throughout Delaware raised $18,000 to support Bayard House residential maternity home when grant funding fell through. The Catholic brotherhood engaged local councils in a united philanthropic effort, presenting the check to Catholic Charities on July 1, 2025.
• Trinity Health Mid-AtlanticcoreStrategic or Co-development PartnerFunding partner for Catholic Charities' free Diabetes Prevention Program. Trinity Health Mid-Atlantic provided support to roll out a chatbot on Catholic Charities' website as part of the diabetes prevention initiative.
• Catholic Charities USAcoreStrategic or Co-development PartnerNational organization providing funding support for the Diabetes Prevention Program partnership with Trinity Health Mid-Atlantic. Catholic Charities USA supports local affiliates with program development and resources.
• Food Bank of DelawarecoreStrategic or Co-development PartnerPartnership providing nutritious, meal-ready products for Catholic Charities' food cooperative program at a fraction of retail value. Food Bank supports multiple distribution sites across Delaware.
• Maryland Food BankcoreStrategic or Co-development PartnerPartnership providing food products for distribution at Seton Center in Maryland's Eastern Shore. Supports food cooperative program providing supplemental groceries to low-income families.
• United Way of DelawarecoreStrategic or Co-development PartnerFull member of United Way of Delaware. Meets standards for membership established by United Way. Receives funding through United Way allocation process.
• United Way of the Lower Eastern ShorecoreStrategic or Co-development PartnerFull member of United Way of the Lower Eastern Shore. Meets standards for membership established by United Way. Receives funding through United Way allocation process.
• Diocese of WilmingtoncoreStrategic or Co-development PartnerParent organization for Catholic Charities. Bishop William E. Koenig leads both the Diocese and supports Catholic Charities. Joint initiative launched for diocesan-wide Food Pantry Program.
• Housing Alliance of DelawareminorStrategic or Co-development PartnerReferral partner for housing placement. Catholic Charities places clients on Permanent Supportive Housing list through the Housing Alliance and coordinates rapid re-housing placements.
• Parishes and Catholic Schools (Diocese of Wilmington)coreChannel Partner/ Reseller/ DistributorNetwork of parishes and Catholic schools participating in the diocesan-wide Food Pantry Program, receiving food from central pantry and distributing to local communities. Six regional deaneries coordinate participation.

Scale indicators15 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• Catholic Charities USA: National umbrella and federation for the U.S. Catholic Charities network, providing funding, advocacy, and program support to local agencies including the Diocese of Wilmington affiliate. Directly comparable mission, programming framework, and donor base.
• Salvation Army Delaware: Regional arm of the Salvation Army providing emergency shelter, food assistance, and basic needs services across Delaware. Directly overlaps on shelter, food, and utility assistance programming with comparable funding mix.
• Lutheran Services in America: National network of Lutheran human service organizations providing adoption, refugee, behavioral health, and senior services. Same faith-based nonprofit operating model and overlapping service lines.
• United Way of Delaware: Federated funding intermediary and direct service operator of which Catholic Charities is a member agency. Operates adjacent community programs and allocates donor dollars to peer agencies across the same service region.
• Goodwill of Delaware and Delaware County: Nonprofit social enterprise providing job training, workforce development, and basic needs services in Delaware. Overlaps with Catholic Charities on financial literacy, job readiness, and case management programming.

Direct peers

• Catholic Charities of Baltimore: Fellow Catholic Charities agency serving Maryland with a similar portfolio of basic needs, housing, mental health, and immigration services. Same operating model (diocese-based, donation + government-funded) and directly comparable service mix.
• Catholic Charities of Philadelphia: Regional peer operating across the Philadelphia metro with comparable faith-based social services, immigration legal services, and community programs. Same faith-based governance model and funding structure.

Emerging players

• Food Bank of Delaware: Statewide food bank operating hunger-relief programs and partners with Catholic Charities on the food cooperative and emergency pantry network. Overlaps on food distribution; comparable community-based mission in Delaware.
• Jewish Family Services of Delaware: Faith-affiliated nonprofit providing counseling, case management, and basic needs assistance in Delaware. Direct overlap with Catholic Charities' Mental Wellness Counseling and Basic Needs programs in the same geography.

Regional players

• Habitat for Humanity of New Castle County: Regional affordable housing and home repair nonprofit serving northern Delaware. Adjacent to Catholic Charities' housing stability and basic needs work and coordinates with them on client referrals.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/www.ccwilm.org
• LinkedInlinkedin.com/company/catholic-charities-of-the-diocese-of-wilmington

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about catholic charities diocese of wilmington