body shop & wrecker service

What body shop & wrecker service does

Casper's Body Shop and Wrecker Service LLC is a privately held, founder-owned towing, recovery, and collision repair business headquartered in Greeneville, Tennessee, founded in 1992 originally as a body shop and paint center and progressively expanded into a multi-location emergency services operation. The company operates 24 hours a day, 365 days a year, from six physical locations (Greeneville HQ plus branches in Morristown, Talbott, White Pine, Newport, and a second Greeneville site) and serves more than 35 communities across Eastern Tennessee spanning Greene, Hamblen, Jefferson, Cocke, and Sevier counties. Its service portfolio is organized around four pillars: light-duty 24/7 emergency towing and roadside assistance (fuel delivery, jump starts, lockouts, tire changes); heavy-duty commercial towing and recovery including semi-trailers, rotator service, air cushion recovery, load shifts/transfers, decking/undecking, mobile crane, and off-road winch-outs; body shop and paint services performed by technicians with over 100 years of combined experience; and roll-off container rental for residential and commercial waste disposal.

Revenue is generated almost entirely on a per-incident transactional basis, with services priced per call rather than via subscriptions or contracted retainers; online bill payment is enabled through Fluidpay. The go-to-market motion is direct-to-consumer emergency services — customers phone a 24/7 dispatch line or initiate requests via area-specific TowBook links — augmented by formal referral relationships with the Tennessee Department of Transportation, Tennessee Highway Patrol, and more than ten county and municipal law enforcement agencies. Customer segments span individual vehicle owners, commercial trucking owner-operators and fleet management companies, government/public safety, and residential/commercial roll-off customers. Underlying technology consists of GPS-equipped trucks with in-cab cameras, TowBook dispatch management software, Fluidpay billing integration, and Google Marketing Platform tooling (Analytics, Ads, Tag Manager, Maps, reCAPTCHA) plus Nimbata call tracking; the company advertises real-time operator-location sharing that lets customers track their tow truck from a phone.

Name

body shop & wrecker service

Legal name

Casper's Body Shop and Wrecker Service LLC

Website

https://caspersbodyshop.com

Company type

Private

Founded year

1992

Operating status

Operating

Short description

Casper's Body Shop & Wrecker Service is a privately held 24/7 emergency towing, heavy-duty recovery, roadside assistance, and collision repair provider serving 35+ communities across Eastern Tennessee from six operational locations in Greeneville, Morristown, Talbott, White Pine, and Newport.

Ownership category

akta.pro rank

Product category

Towing and Recovery Services

NAICS

Motor Vehicle Towing (488410), Motor Vehicle Towing (48841), Waste Collection (56211)

SIC

Services-Automotive Repair, Services & Parking (7500), Trucking & Courier Services (No Air) (4210), Refuse Systems (4953)

akta.pro primary industry

Accident Recovery, Winch-Out & Towing Services (Light/Heavy) (TLAKAFAH)

akta.pro secondary industries

Towing, Recovery & Vehicle Storage (Collision-Related) (TLAKAEAM), Dumpster Rental & On-Site Container Services (HSAIAOAK)

Keywords

• Emergency towing services
• Heavy duty recovery
• Roadside assistance
• Vehicle body repair
• Roll-off container rental

Headquarters

HQ city

Greeneville

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Emergency Towing Services: Revenue generated from 24/7 emergency towing services for cars, trucks, and heavy-duty vehicles (semi trailers, tractors, equipment). Services include local and long-distance towing, flatbed towing, and motorcycle towing. Charged per service call.
2. Heavy Duty Towing & Recovery: Revenue from heavy-duty towing, recovery, rotator services, load shifts, load transfers, deck/undeck services, and air cushion recovery for commercial vehicles including overturned tractor trailers.
3. Roadside Assistance: Revenue from on-demand roadside services including gas/fuel delivery, jump starts, lockouts, and flat tire changes.
4. Body Shop Services: Vehicle body repair and paint services offered by a team with over 100 years of combined experience. Includes both insurance-paid and self-pay body work.
5. Roll-Off Container Services: Roll-off container rental services for residential and commercial waste disposal. You fill it, they dispose of it.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Casper's Body Shop & Wrecker Service provides 24/7 emergency towing for cars, trucks, and motorcycles; heavy-duty towing and recovery for semi-trailers, tractor-trailers, and heavy equipment (including rotator services, air cushion recovery, load shifts and transfers); roadside assistance (fuel delivery, jump starts, lockouts, flat tire changes); body shop collision repair and paint; roll-off container rental; and incident management in coordination with Tennessee law enforcement.

Product overview

Casper's Wrecker is a towing and roadside assistance company offering a unified suite of services centered on its core 24/7 emergency towing capability. The portfolio includes heavy duty towing (for big rigs, semi-trailers, and heavy equipment), standard vehicle towing, roadside assistance (fuel delivery, jump starts, lockouts, tire changes), body shop/repair services, roll-off container services, and specialized recovery operations. Services are available 24/7 across Eastern Tennessee through multiple strategic dispatch locations. The company positions itself as a one-stop-shop combining towing, transportation, and vehicle repair under a single brand.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Emergency Towing Round-the-clock emergency towing service for cars, trucks, SUVs, and motorcycles across Eastern Tennessee, with GPS-tracked trucks and real-time operator location sharing via phone, available 24/7/365.
• Heavy Duty Towing Towing of big rigs, semi-trailers, tractors, and heavy equipment for commercial customers, with flatbed and specialized heavy-duty trucks; covers local and long-distance heavy towing.
• Roadside Assistance On-demand emergency roadside services including fuel/gas delivery, jump starts, vehicle lockout assistance, and flat tire changes, with crews dispatched to get drivers back on the road.
• Heavy Duty Recovery Accident and incident recovery services for commercial vehicles ranging from small fender benders to overturned tractor trailers, including air cushion recovery, load shifts, load transfers, decking, undecking, and rotator service for complex recoveries.
• Body Shop Services Automotive body repair and paint services backed by a team with over 100 years of combined experience, accepting both insurance-paid claims and self-pay customers for collision and refinish work.
• Roll-Off Container Services Rental of roll-off dumpsters for residential and commercial waste disposal; customers fill the container and the company handles disposal.
• Rotator Service Heavy-duty rotator tow truck services for complex commercial vehicle recovery and lifting operations that require specialized equipment.
• Heavy Equipment Hauling Specialized transport of heavy construction and industrial equipment such as machinery and large off-road vehicles requiring purpose-built trailers.
• Cargo Services (Load Shifts, Transfers, Swaps) Load shifts, load transfers, and load swaps for commercial cargo vehicles involved in incidents or requiring cargo repositioning during recovery operations.

Quantifiable outcome

• Over 100 years of combined body shop technician experience — with over 100 years combined, customers can trust high-quality collision repair.
• +3 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Tennessee Department of Transportation (TDOT)coreStrategic or Co-development PartnerCasper's Wrecker works alongside TDOT on highway incident management and emergency response, helping clear highways quickly to minimize traffic disruption and improve road safety across Eastern Tennessee.
• Tennessee Highway PatrolcoreStrategic or Co-development PartnerTennessee Highway Patrol partners with Casper's Wrecker for accident scene response and vehicle recovery services. Casper's is trusted by THP for their tools, equipment, and know-how to handle incidents efficiently and safely.
• Greene County Sheriff's DepartmentcoreStrategic or Co-development PartnerGreene County Sheriff's Department works with Casper's Wrecker to ensure residents get home safely after unexpected vehicle breakdowns or accidents.
• Jefferson County Sheriff's DepartmentcoreStrategic or Co-development PartnerJefferson County Sheriff's Department partners with Casper's Wrecker for emergency towing and accident response across Jefferson County, TN.
• Newport Police DepartmentcoreStrategic or Co-development PartnerNewport Police Department partners with Casper's Wrecker for towing services in Cocke County area, ensuring prompt response to local incidents.
• White Pine Police DepartmentcoreStrategic or Co-development PartnerWhite Pine Police Department works with Casper's Wrecker for emergency towing and roadside assistance referrals within the town's jurisdiction.
• Dandridge Police DepartmentcoreStrategic or Co-development PartnerDandridge Police Department partners with Casper's Wrecker for incident response and vehicle recovery in the Dandridge area of Jefferson County.
• Rogersville Police DepartmentcoreStrategic or Co-development PartnerRogersville Police Department works with Casper's Wrecker for emergency towing services within the Rogersville/Hawkins County area.
• Morristown Police DepartmentcoreStrategic or Co-development PartnerMorristown Police Department partners with Casper's Wrecker for incident response and vehicle towing in the Morristown/Hamblen County area.
• Hamblen County Sheriff's OfficecoreStrategic or Co-development PartnerHamblen County Sheriff's Office partners with Casper's Wrecker for county-level law enforcement towing referrals and emergency response coordination.
• Greeneville Police DepartmentcoreStrategic or Co-development PartnerGreeneville Police Department works with Casper's Wrecker for towing and accident response in Greene County, the company's home base area.
• Mosheim Police DepartmentminorStrategic or Co-development PartnerMosheim Police Department works with Casper's Wrecker for local towing referrals in the Mosheim/Greene County area.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• AAA (American Automobile Association): National membership-based roadside assistance and towing provider. Comparable as the dominant consumer-facing roadside/towing incumbent in the U.S., though it operates at vastly greater scale across all states rather than concentrating in a single region.
• IAA (Insurance Auto Auctions): Large vehicle auction and salvage operator with extensive towing and storage infrastructure for insurance total-loss vehicles. Comparable overlap in accident recovery, vehicle storage, and salvage vehicle handling.
• Boyd Group Services (CARSTAR / Assured Automotive): Largest North American collision repair operator. Comparable in the auto body and collision repair segment that Casper's operates in, representing both a competitor and a potential roll-up acquirer.
• Republic Services: Major U.S. solid waste and roll-off container provider. Comparable in the roll-off container rental and disposal service line that Casper's offers for residential and commercial customers.
• Waste Management: Largest U.S. waste services company with national roll-off container operations. Comparable in the roll-off container rental segment, though at vastly greater scale and broader geographic reach.

Emerging players

• HONK Technologies: Digital on-demand roadside assistance platform connecting stranded motorists to a network of tow providers. Comparable as a competing channel for emergency towing and roadside service requests, particularly for individual vehicle owners in Casper's consumer segment.
• Urgently: Digital roadside assistance and connected vehicle platform serving insurers, OEMs, and fleets. Comparable as a competitor and potential channel partner routing towing and roadside requests to networked providers.
• Safelite AutoGlass: Largest U.S. vehicle glass repair and replacement provider with mobile service fleets. Comparable as a multi-location mobile automotive service operator with insurance-direct relationships in Casper's adjacent body shop category.

Direct peers

• Copart: National vehicle auction and salvage company that tows and stores totaled and impounded vehicles. Comparable in the vehicle recovery, storage, and disposal segment, particularly relevant to Casper's junk car removal and accident recovery work.
• Crash Champions: Multi-location U.S. collision repair operator serving insurance and consumer customers. Comparable as a direct competitor in body shop/collision repair with insurance-direct relationships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/CaspersBodyShop
• Facebookfacebook.com/caspersbodyshop

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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