department for communities and

Government Human Servicesdcsi.sa.gov.au

The Department for Communities and (Department of Human Services, South Australia) is a state government department delivering statutory human services — including child and family support, disability, ageing, domestic violence prevention, homelessness, and concessions — to the residents of South Australia, funded through state taxation.

Company typePrivate
Founded-
HeadquartersAdelaide, Australia
Headcount—
GTM typeB2C
OfferingServices

What department for communities and does

The Department for Communities and (operating as the Department of Human Services, DHS) is a state government department of South Australia, headquartered at Riverside Centre, North Terrace, Adelaide. It delivers a comprehensive portfolio of statutory human services to the residents of South Australia, spanning child and family support, ageing well programmes, disability and specialist supports, domestic, family and sexual violence prevention, homelessness services, youth justice, gambling harm support, and cost-of-living assistance. The department also funds and supports the non-government organisation (NGO) sector through grants programmes and provides specialist functions including screening checks and an Interpreting and Translating Centre.

Its service surface is organised across more than 20 distinct service domains, delivered through online self-service portals (SA.GOV.AU, Seniors Card platform), dedicated campaign microsites (See the Signs, Here For The Game), and partnerships with community organisations. Digital channels include the official DHS website and active social media presences on Facebook, Instagram, LinkedIn, X, and YouTube, used primarily for top-of-funnel public awareness and information dissemination rather than commercial customer acquisition.

The department does not operate a commercial revenue model. It is entirely funded through South Australian state government appropriations derived from public taxation, and services are provided to eligible residents at no direct cost. There are no disclosed funding rounds, no venture or private equity ownership, and no subsidiaries. The department is a public sector entity operating under statutory authority, with its scope and resourcing determined by state government policy and budget cycles.

department for communities and firmographics

Firmographics

Name: department for communities and
Legal name: Department of Human Services (South Australia)
Website: https://dcsi.sa.gov.au
Company type: Private
Operating status: Operating
Short description: The Department for Communities and (Department of Human Services, South Australia) is a state government department delivering statutory human services — including child and family support, disability, ageing, domestic violence prevention, homelessness, and concessions — to the residents of South Australia, funded through state taxation.
Ownership category
akta.pro rank

department for communities and industry classification

Industry

Product category: Government Human Services
NAICS: Individual and Family Services (6241), Child and Youth Services (624110), Services for the Elderly and Persons with Disabilities (62412), Community Housing Services (62422)
SIC: Services-Social Services (8300)
akta.pro primary industry: State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI)
akta.pro secondary industries: Income Support & Cash Assistance Programs (BPAIAKAE), Housing Assistance & Homeless Services (BPAGAEAB), Minority, Indigenous & Disability Rights (BPADAGAH)

Keywords

Social welfare services
Community support programs
Human services department
Government assistance programs
Disability and ageing services

Where department for communities and is headquartered

Location

Headquarters

HQ city: Adelaide
HQ country: Australia
HQ region: Oceania

Offices1 record

Markets served

department for communities and business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Grants, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Distribution channels3 records

Marketing channels7 records

department for communities and product offering

Product offering

Core offering

The Department for Communities and Social Inclusion is a South Australian state government department that delivers human and community services to individuals, families, communities, and NGOs. Its core offerings include child and family support, ageing well programs (including the Seniors Card), disability and specialist supports, domestic family and sexual violence prevention, homelessness services, youth services and youth justice, gambling harm services, cost of living assistance, grants programs, screening checks, an interpreting and translating centre, volunteering services, and targeted programs for Aboriginal peoples, carers, women, and LGBTIQA+ communities. Services are funded through public taxation and provided to eligible South Australians at no direct cost to beneficiaries.

Product overview

The Department of Human Services (DHS) operates a unified government service platform providing a comprehensive portfolio of social service modules across South Australia. The core offering comprises 20+ distinct service domains organized by population segment and need area, including Aboriginal Peoples Services, Ageing Well, Carers Support, Child and Family Support System, Community Programs, Cost of Living Assistance, Disability and Specialist Supports, Domestic/Family/Sexual Violence Prevention, Gambling Harm Services, Grants Programs, Homelessness Services, Interpreting and Translating Centre, LGBTIQA+ Services, NGO and Sector Support, Screening Checks, Volunteering Services, Women's Services, Youth Services, and Youth Justice Services. Key digital service offerings include the Seniors Card Program (a benefits management platform for eligible seniors), the See the Signs Campaign (coercive control awareness platform), and the Here For The Game Campaign (gambling harm awareness initiative). These service modules operate together within the SA.GOV.AU ecosystem to deliver coordinated support across the social services spectrum.

Differentiator

Problem solved

Functional benefit

Products and services

Aboriginal Peoples Services Services and resources designed for Aboriginal peoples in South Australia, including targeted support programs and community initiatives.
Ageing Well Services Support services for older South Australians to maintain independence and wellbeing, including the Seniors Card program.
Carers Support Services supporting unpaid carers in South Australia, including recognition under the Carers Recognition Act 2005.
Child and Family Support System Support system providing assistance to families and children, including research-driven learning approaches for better outcomes.
Community Programs Various community-level programs supporting social inclusion and community development across South Australia.
Cost of Living Assistance Financial relief programs including energy bill relief offering 15% to 40% savings for concession customers.
Disability and Specialist Supports Specialized support services for people with disabilities, including Disability Services Officer positions.
Domestic, Family and Sexual Violence Prevention Prevention programs including implementation of the Royal Commission recommendations with a new 5-year blueprint plan.
Gambling Harm Services Support and prevention services for individuals affected by gambling harm in South Australia.
Grants Programs Funding opportunities for community organizations and individuals supporting South Australian communities.
Homelessness Services Support services for individuals and families experiencing or at risk of homelessness.
Interpreting and Translating Centre Language services providing interpreting and translation support for non-English speaking communities.
LGBTIQA+ Services Support services and resources for lesbian, gay, bisexual, transgender, intersex, queer, and asexual communities.
NGO and Sector Support Support and resources for non-government organisations working in the human services sector.
Screening Checks Background and screening check services for individuals and organisations, available through sa.gov.au.
Volunteering Services Programs connecting volunteers with opportunities, including the Premier's Certificate of Recognition for Outstanding Volunteer Service.
Women's Services Support services specifically designed for women in South Australia.
Youth Services Support services for young people including youth volunteer programs and leadership initiatives.
Youth Justice Services Support and intervention services for young people involved in the justice system, including Youth Worker positions.
Seniors Card Program A card program providing benefits and discounts for eligible seniors in South Australia, with an online application system.

Companies that use department for communities and

Customer profile

Segments3 records

Ideal customer profiles2 records

department for communities and technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

department for communities and partnerships and signals

Strategic signal

Recent moves6 records

Expansion highlights5 records

department for communities and competitors and assessment

Company assessment

Direct peers

Department of Families, Fairness and Housing (Victoria): Victoria's state government department administering child and family services, housing and homelessness, disability, ageing, and domestic violence support. Direct state-level functional peer to SA DHS with comparable portfolio breadth and statutory remit.
Department of Communities and Justice (NSW): NSW's combined communities and justice department covering child protection, ageing and disability, housing, homelessness, and community services. Closely comparable in scope to SA DHS, particularly across child and family, ageing, disability, and homelessness portfolios.
Department of Families, Seniors, Disability Services and Child Safety (Queensland): Queensland's state department delivering child safety, seniors, disability, and family support services. Directly comparable to SA DHS in mandate and target populations served across child protection, ageing, and community services.
Services Australia (Commonwealth): Federal Australian government agency (formerly named Department of Human Services) delivering Centrelink, Medicare, and child support services. Direct functional and naming peer to SA DHS at the national level, administering income support, family assistance, and concession programs.
Department of Communities (Western Australia): WA's state department covering child protection, family support, ageing, disability, housing, and community services. Comparable in service domain breadth to SA DHS, including Aboriginal community support and youth justice.
Department of Health and Human Services (Tasmania): Tasmania's combined health and human services department delivering child and family services, ageing, disability, housing assistance, and community support. Shares the human services remit with SA DHS across overlapping population groups.
ACT Community Services Directorate: Australian Capital Territory directorate responsible for child and youth protection, ageing, disability, housing, and community services. Direct jurisdictional peer administering the same service categories as SA DHS in a smaller territory.
Northern Territory Department of Territory Families, Housing and Communities: NT's department delivering child protection, family support, housing and homelessness, youth justice, and community services. Direct functional peer, particularly in Aboriginal community support and remote-service delivery, which parallels SA DHS's Aboriginal Peoples portfolio.

Broad incumbents

Department of Social Services (Commonwealth, Australia): Federal Australian government department with policy responsibility for social security, ageing, disability, families, and housing. Operates at a broader national policy level above SA DHS, with overlapping remit across disability, ageing, and family support.
National Disability Insurance Agency (NDIA): Federal agency administering the National Disability Insurance Scheme (NDIS). Major federal-level player in the disability services domain that intersects with DHS's Disability and Specialist Supports portfolio, setting policy and funding frameworks DHS must align with.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

department for communities and financial estimates

Financial estimate

Revenue estimate

Valuation estimate

department for communities and leadership team

Management profile

Number of profiles

department for communities and funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

department for communities and M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about department for communities and

What does department for communities and do?

Is department for communities and a public or private company?

department for communities and is a private company. It is classified as state government owned and is currently operating.

When was department for communities and founded?

department for communities and was founded in -1.

Where is department for communities and based?

department for communities and is headquartered in Adelaide, Australia, in the Oceania region.

Who are department for communities and's main competitors?

Direct peers on record are Department of Families, Fairness and Housing (Victoria), Department of Communities and Justice (NSW), Department of Families, Seniors, Disability Services and Child Safety (Queensland), Services Australia (Commonwealth), Department of Communities (Western Australia), Department of Health and Human Services (Tasmania), ACT Community Services Directorate and Northern Territory Department of Territory Families, Housing and Communities. Broad incumbents are Department of Social Services (Commonwealth, Australia) and National Disability Insurance Agency (NDIA).

Does department for communities and have an API?

No public API is recorded for department for communities and.

What industry is department for communities and in?

department for communities and's product category is Government Human Services. Its primary akta.pro industry code is BPAIABAI, State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family), with a secondary code of BPAIAKAE, Income Support & Cash Assistance Programs. Its NAICS code is 6241 and its SIC code is 8300.