cpas

What cpas does

CPAS d'Evere (Centre Public d'Action Sociale d'Evere) is a public social welfare institution established under the Belgian Organic Law of July 8, 1976, and one of 19 such centers in the Brussels-Capital Region. It serves exclusively the residents of Evere municipality, providing material, social, medical, medico-social, and psychological aid to individuals and families unable to meet basic needs including food, clothing, housing, healthcare, and training. The organization operates four physical service points across Evere: an administrative headquarters at Square Servaes Hoedemaekers 11, a general social service and socioprofessional insertion (ISP) office at Avenue des Olympiades 2, the Service Horizon home-help center at Rue de Picardie 94 (which also hosts the Atelier 94 community space), and the Service Seniors office at Rue de Zaventem 60. It also operates the Résidence Roger Decamps nursing home and the Maison sociale open-access consultation hub. The institution employs approximately 200 staff across 14 leadership positions including a President, Secretary General, and directors overseeing finance, HR, social action, general affairs, procurement/logistics, billing, IT, ISP, Service Horizon, the nursing home, and the Maison sociale.

The service portfolio covers financial aid (Revenu d'intégration sociale / RIS at €893.65-€1,811.57 per month), home help and meal delivery (€2.50-€8.60 per meal, 7 days/week), senior care including nursing home placement guidance, debt mediation, energy and housing assistance, and socio-professional reintegration programs. Revenue is generated almost entirely through government subsidies from commune, regional (COCOM, Actiris, Bruxelles Formation, Iriscare, CIRB), federal (SPPIS, APEF Fonds Maribel), and European (FSE) sources, with minimal fee-based income from social services. Distribution is direct-to-consumer via walk-in services at the Maison sociale, scheduled appointments with social assistants, in-home service delivery through Service Horizon, and community activities at Atelier 94. The underlying technology is a WordPress-based bilingual (French/Dutch) website with Polylang, standard analytics, and social media integrations; IT infrastructure is managed externally by CIRB.

The business model is a public-sector social welfare delivery model with no commercial revenue dependency. Outreach to vulnerable populations is conducted through a 20-year partnership with the Egregoros mediator organization, which handles 3,741 calls annually covering conflicts and support requests, including reaching individuals experiencing 'silent poverty' who do not proactively seek CPAS services. Additional ecosystem partners include the Coordination sociale d'Evere, Croix-Rouge d'Evere, Fobagra, Ferme nos Pilifs, Inforjeunes, Les Cuisines bruxelloises (meal preparation), Maisons médicales, Planning familial d'Evere, and SAS mental health center. Leadership transitions include President Sébastien Lepoivre (since 2019), Secretary General Ileana Rosselli (since 2017), and Director of Social Action Florence Vandenberghe (since May 2026).

Name

cpas

Legal name

CPAS d'Evere (Centre Public d'Action Sociale d'Evere)

Website

https://cpasevere.brussels

Company type

Public

Founded year

1976

Operating status

Operating

Short description

CPAS d'Evere is a public Belgian social welfare institution providing financial aid, home care, senior services, debt mediation, and socio-professional reintegration exclusively to residents of Evere municipality in the Brussels-Capital Region, funded by governmental subsidies and employing approximately 200 staff.

Ownership category

akta.pro rank

Headquarters

HQ city

Evere

HQ country

Belgium

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government funding and public subsidies: CPAS d'Evere is a public social welfare institution primarily funded through government subsidies from communal, regional (Région de Bruxelles-Capitale, COCOM, Actiris, Bruxelles Formation, Iriscare, CIRB), federal (SPPIS, SPF emploi, APEF Fonds Maribel), and European sources (Fonds Social Européen). The organization also generates modest revenue through social services fees such as home meal deliveries priced from €2.50 to €8.60 per meal.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

CPAS d'Evere is a public social welfare center providing material, social, medical, medico-social, and psychological aid to residents of the Evere commune in the Brussels-Capital Region of Belgium. Its services include the Revenu d'intégration sociale (RIS) financial aid, home help (aide à domicile), home meal delivery (repas à domicile), senior care services, socioprofessional integration (ISP), debt mediation, and operation of the Résidence Roger Decamps nursing home, all delivered directly or through the Maison sociale walk-in center.

Product overview

CPAS d'Evere is a public social welfare center (Centre Public d'Action Sociale) providing comprehensive social assistance to residents of Evere, Belgium. The organization operates as a unified service network combining multiple departments: the general social service (SSG) handling intake and referrals, the Maison sociale providing anonymous consultations across housing, energy, debt mediation and legal services, the Service Horizon offering home-based care and meal delivery, and the Maison de repos (Résidence Roger Decamps) for elderly care. Financial aid programs include the Revenu d'intégration sociale (RIS) with individual integration projects, while the ISP department facilitates professional reintegration through corporate partnerships. The organization serves approximately 200 staff and coordinates with local associations, enterprises, and government institutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Service social général (SSG) General social service providing assistance to residents of Evere facing financial, legal, or social difficulties. Handles social integration (ISP), general social aid inquiries, and refers beneficiaries to appropriate services.
• Maison sociale Open-access social services hub offering anonymous social, legal, and financial consultations. Coordinates multiple services including energy, housing, consumer affairs, digital public space, social coordination, debt mediation, and socio-cultural participation.
• Service Horizon Home assistance service providing domestic help, meal delivery, and the Atelier 94 community space. Helps elderly and mobility-impaired residents live independently at home.
• Repas à domicile (Meals on wheels) Meals-on-wheels service delivering varied, balanced meals prepared by Les Cuisines bruxelloises. Available 7 days a week with pricing scaled to income levels (€2.50 to €8.60 per meal).
• Aide à domicile (Home assistance) Home assistance including cleaning, laundry, bathing, shopping, meal preparation, medication management, administrative tasks, and medical transport.
• Service Seniors Senior-focused service providing information on social rights, home care assistance, and nursing home placement guidance including the Résidence Roger Decamps.
• Revenu d'intégration sociale (RIS) Monthly financial aid for individuals without income or below minimum income threshold. Includes full or partial payments based on beneficiary's situation and individual integration projects (PIIS). Cohabiting person €893.65/month; isolated person €1,340.47/month; person with at least one dependent €1,811.57/month (effective March 2026).
• Atelier 94 Community meeting space and collective activities venue at 94 rue de Picardie. Open Tuesdays 13:30-16h for residents to participate in community activities without appointment.
• Maison de repos - Résidence Roger Decamps Nursing home facility offering the most affordable rates in the commune. Provides accommodation, medical and paramedical teams, meal services, and maintenance for elderly residents.
• Insertion socioprofessionnelle (ISP) Professional integration service helping beneficiaries acquire work experience and improve employment prospects. Partners with companies to provide training placements and employment opportunities.
• Médiation de dette (Debt mediation) Debt mediation service helping residents manage financial difficulties and negotiate with creditors. Part of the Maison sociale offerings.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered core and minor.

• Egregoros asblcoreStrategic or Co-development PartnerEgregoros is a community mediation organization that has maintained a trust relationship with the Evere population for nearly 20 years. Their mediators actively reach out to vulnerable residents, including those experiencing 'silent poverty' who hesitate to contact the CPAS. Egregoros provides the CPAS with access to hard-to-reach populations, helps sensitize residents about available social rights and aids, and assists with administrative procedures. Egregoros operates 7 days a week from 9:00 to 1:00 AM including weekends and public holidays, covering hours when the CPAS is not available.
• Coordination sociale d'EverecoreStrategic or Co-development PartnerA network bringing together social workers and associations from Evere, meeting regularly to exchange on cross-cutting themes in social practice. Various thematic groups (seniors, youth, social-health, foreigners) develop within this coordination. The coordination helps ensure comprehensive coverage of social needs in the commune.
• FobagraminorOthersA Brussels-based charitable organization referenced as part of the broader network of associations that CPAS collaborates with across the Brussels territory.
• Ferme nos PilifsminorOthersA social economy enterprise referenced as part of the CPAS partner network operating in the Brussels region.
• Croix-Rouge d'EvereminorOthersRed Cross local branch in Evere, part of the community social network coordinated with the CPAS.
• InforjeunesminorOthersYouth information service in Brussels, part of the network of associations the CPAS collaborates with for directing young people to appropriate services.
• Les Cuisines bruxelloisescoreOthersThe association responsible for preparing and delivering home meals for the CPAS meal delivery service. Meals are delivered cold to be reheated in a microwave and vary from €2.50 to €8.60 per meal depending on income.
• ActiriscoreStrategic or Co-development PartnerThe Brussels employment service is a key regional partner, co-funding the ISP service and collaborating on employment integration programs with the CPAS.
• Bruxelles FormationcoreStrategic or Co-development PartnerBrussels professional training body partnering with CPAS on vocational training for social integration beneficiaries.
• Commune d'EverecoreStrategic or Co-development PartnerThe local municipal government is a key partner, with regular meetings in a Concertations Committee (Comité de concertation) at least every 3 months to coordinate actions. The CPAS and commune also share the Administration communale d'Evere as an employer partner for ISP placements.
• Bouillons de cultureminorOthersA social economy enterprise example of a company that works with CPAS for socioprofessional insertion, hosting beneficiaries in training or job search.
• CannelleminorOthersSocial economy employer example working with CPAS for socioprofessional insertion of beneficiaries.
• ConvivialminorOthersSocial economy employer example working with CPAS for socioprofessional insertion of beneficiaries.
• Maisons médicalesminorOthersMedical homes in Evere that work with the CPAS as part of the coordinated social welfare network for Evere residents.
• Planning familial d'EvereminorOthersFamily planning association in Evere, part of the local social service referral network.
• SAS – Centre de santé mentaleminorOthersMental health center referenced as part of the Evere social services referral network.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• CPAS de la Ville de Bruxelles: The Centre Public d'Action Sociale of the City of Brussels, the largest of the 19 Brussels CPAS centers. Operates under the same Belgian Organic Law of 1976, providing social aid, RIS payments, home help, and senior services to City of Brussels residents — a direct functional equivalent at larger scale.
• CPAS de Schaerbeek: The neighbouring CPAS in Schaerbeek commune, sharing Evere's border. Operates under identical legal framework with comparable service portfolio (general social service, home help, senior care, ISP) for a population with similar demographic and socioeconomic profile.
• CPAS d'Anderlecht: Another neighbouring Brussels CPAS, operating under the same Organic Law. Provides directly comparable social welfare, senior care, and socio-professional integration services to Anderlecht residents with similar urban demographic challenges.
• CCAS de Paris: The Centre Communal d'Action Sociale of Paris is the French structural equivalent of a Belgian CPAS — a public municipal body mandated to provide social assistance, senior services, and emergency aid to Paris residents under French social action law. Most direct cross-border functional peer.
• OCMW van Antwerpen: The Dutch-speaking equivalent of CPAS in Belgium (Public Center for Social Welfare) serving Antwerp. Operates under the same federal legal framework but with Flemish-language administration, providing the same comprehensive social aid and senior care services at a larger urban scale.

Broad incumbents

• Croix-Rouge de Belgique: Belgian Red Cross operates across broader humanitarian and social welfare territory (emergency aid, refugee support, home care) with overlapping service lines to CPAS d'Evere in elder care and food assistance, but as a federation rather than a single municipal authority.
• Caritas Belgique: Belgian Caritas is a federation of Catholic charitable organizations providing social assistance, refugee support, and senior services across Belgium. Functions as a complementary non-governmental provider of social welfare services that often partners with or fills gaps alongside public CPAS institutions like Evere's.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/cpas.ocmw.evere
• LinkedInlinkedin.com/company/cpas-ocmw-evere
• Instagraminstagram.com/cpas_ocmw_evere

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about cpas