cooperative de solidarite en soutien et aide domestique des moulins

What cooperative de solidarite en soutien et aide domestique des moulins does

Coopérative d'aide à domicile Dimavie is a non-profit member-owned cooperative headquartered in Mascouche, Quebec, that delivers in-home support services across the Lanaudière region, specifically the MRC Les Moulins and MRC de Joliette territories. The entity was formed in April 2024 through the merger of Coopérative d'aide à domicile Les Moulins and Coopérative de solidarité de soutien à domicile de Joliette, each of which had operated for more than 25 years. Dimavie operates from two service points — Mascouche (covering Mascouche, Terrebonne, Lachenaie, La Plaine) and Joliette (covering 12+ municipalities) — and delivers services directly to clients' homes via employed préposés.

The cooperative offers three core service lines: Aide domestique (light housekeeping, meal preparation, laundry, errands) billed at $30.25/hour; Travaux lourds (deep cleaning including window washing, wall/ceiling cleaning, furniture moving, oven cleaning) billed at $34.25/hour; and Assistance à la personne et répit (personal care, hygiene, medication administration, mobility, plus caregiver respite) billed at $38/hour. Client out-of-pocket rates are reduced via the PEFSAD subsidy administered by RAMQ ($4–$26.08/hour depending on income and age) and via Revenu Québec tax credits of up to 40% for seniors 70+. Personal assistance and respite services for eligible clients are fully funded through referrals from CISSS de Lanaudière.

The operating model is sales-led with direct delivery: clients engage via phone, contact form, or healthcare provider referrals, and services are scheduled and routed to field staff. Technology is limited to the third-party AlayaCare family portal for client service access; no proprietary platform, app, or AI system is in evidence. Leadership consists of Director General Mathieu Brière, Board President Lorraine Rinfret, Operations Director Jordane Morgan-Foucault, Deputy Director and HR Director Arianne Tavernier-Labrie, and Administrative Coordinator Loreli Berthiaume.

Name

cooperative de solidarite en soutien et aide domestique des moulins

Legal name

Coopérative d'aide à domicile Dimavie

Website

https://coopdesmoulins.ca

Company type

Private

Founded year

2024

Operating status

Operating

Short description

Dimavie is a non-profit Quebec cooperative that delivers in-home domestic, heavy cleaning, and personal assistance services — including caregiver respite — to seniors, people with disabilities, and convalescing adults across the Lanaudière region, with rates subsidized through RAMQ's PEFSAD program and CISSS de Lanaudière referrals.

Ownership category

akta.pro rank

Headquarters

HQ city

Mascouche

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Home help services: Hourly service fees for domestic assistance (housekeeping, laundry, meal preparation, errands). Government subsidies from RAMQ (PEFSAD) reduce costs for eligible clients based on income. Tax credits from Revenu Québec provide additional savings for seniors.
2. Personal assistance and respite services: Respite services billed at $38/hour. Personal assistance services primarily covered by CISSS de Lanaudière for referred clients. Revenue generated through government healthcare funding.
3. Heavy work services: Deep cleaning services including window washing, wall/ceiling cleaning, furniture moving, oven cleaning. Billed hourly at $34.25/hour with PEFSAD subsidies available.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

The cooperative delivers in-home domestic support and personal care services to individuals and families, including regular home help, heavy domestic work, and personal assistance with activities of daily living as well as respite support for caregivers. Services are delivered by member workers of the solidarity cooperative operating in the Les Moulins region of Quebec.

Product overview

Coopérative d'aide à domicile Dimavie is a non-profit cooperative formed in April 2024 through the merger of two home support cooperatives (MRC Les Moulins and MRC de Joliette). The organization operates three core service offerings: Aide domestique (domestic help with light housekeeping, laundry, meals, and errands), Travaux lourds (heavy cleaning services such as window washing and deep cleaning), and Assistance à la personne et répit (personal care and caregiver respite services). Services are primarily delivered in clients' homes by trained home support workers, with financial assistance available through the PEFSAD program administered by RAMQ. The cooperative serves the Lanaudière region including Mascouche, Terrebonne, and Joliette areas.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Help Services (Aide à domicile) Routine in-home domestic support including light household tasks provided to individuals and families requiring assistance with daily living.
• Heavy Domestic Work (Gros travaux domestiques) Periodic intensive cleaning and heavy household chores such as seasonal cleaning, window washing, and other physically demanding tasks delivered in members' homes.
• Personal Assistance and Respite Care (Assistance personnelle et répit) Personal care support for clients with reduced autonomy, including assistance with activities of daily living, as well as respite services for caregivers of dependent persons.

Named customers2 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• CISSS de Lanaudière (Centre intégré de santé et de services sociaux)coreStrategic or Co-development Partner · 1 April 2024Healthcare authority providing referrals for personal assistance services. CISSS evaluates clients and covers costs for eligible individuals receiving in-home care. Ongoing operational partnership for healthcare-integrated service delivery.
• RAMQ (Régie de l'assurance maladie du Québec)coreStrategic or Co-development PartnerGovernment health insurance administering PEFSAD (Programme d'exonération financière pour les services d'aide domestique). Provides subsidies of $4-26.08/h directly applied to client invoices for home help services.
• Réseau des entreprises d'économie sociale en aide à domicile (EESAD)minorOthersMembership in industry network for social economy businesses providing home help services.

Scale indicators2 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Coopérative de soutien à domicile du Grand Trois-Rivières: Quebec-based social economy cooperative providing domestic help, heavy cleaning, and personal assistance services under the same PEFSAD/EESAD framework as Dimavie. Directly comparable in service portfolio, subsidy access, and cooperative governance model.
• Coop Aide Chez Soi: Quebec home support cooperative offering domestic help, respite, and personal care services to seniors and disabled clients under PEFSAD. Directly comparable in mission, customer segments, and government-subsidized service model.
• Premier Soin: Quebec home care provider offering personal care, domestic help, and respite services across multiple regions. Comparable in service mix and elderly/disabled customer focus, though operating as a for-profit rather than cooperative entity.

Broad incumbents

• Home Instead Senior Care (Quebec): National franchise network providing in-home personal care, companionship, and homemaking services for seniors across Quebec. Comparable in elderly in-home service delivery, though operates on private-pay rather than subsidized cooperative model.
• Bayshore Home Health: Large Canadian home health provider offering personal care, nursing, and home support across Quebec. Comparable in personal assistance and respite offerings, though at significantly larger national scale and with mixed public/private funding.
• ParaMed (Extendicare): National Canadian home and community care provider delivering personal support, homemaking, and nursing services. Comparable in in-home personal care delivery to elderly and disabled clients, though at broader geographic scale than Dimavie.
• CBI Health (formerly We Care Home Health): Large Canadian health services provider operating home care, personal support, and rehabilitation services across Quebec. Comparable in home-based personal assistance for seniors and disabled clients, with deeper clinical capabilities.
• Réseau des EESAD (Entreprises d'économie sociale en aide à domicile): Quebec industry association of social economy home-help enterprises operating under the PEFSAD framework. Dimavie is itself a member; the network represents the collective of direct cooperative peers across the province.

Others

• L'Appui pour les proches aidants: Quebec non-profit organization providing information, referral, and support services to family caregivers. Comparable target audience (proches aidants) and overlapping service area in Quebec, though L'Appui acts as a referral and support resource rather than a direct service provider.

Emerging players

• Coopérative de solidarité Santé globale: Quebec health and social services cooperative offering integrated home support and personal care to community members. Comparable in cooperative governance model and Quebec regional service delivery, though likely smaller and more emerging than Dimavie.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CSADDimavie

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about cooperative de solidarite en soutien et aide domestique des moulins