Craft Health Technologies

What Craft Health Technologies does

Craft Health Technologies, Inc., operating under the brand name Attend, is a privately held healthcare technology company headquartered in San Francisco. It builds Attend, an AI-powered clinical documentation and scribe platform that captures patient-clinician conversations in real time, transcribes them, and generates structured outputs including SOAP notes, after-visit summaries, and personalized patient instructions. The platform is designed to work with any EHR via a copy-paste workflow without IT department involvement, and is offered as a unified solution across behavioral health, primary care, specialty care, and acute care disciplines. The company claims HIPAA and GDPR-aligned privacy practices, including immediate deletion of audio after transcription and configurable note retention rules.

The business operates on a tiered, product-led model: a free tier with 20 encounters and no credit card requirement, a Pro subscription priced at $89 per clinician per month with unlimited encounters and a 30-day money-back guarantee, and a custom-priced Group/Practice tier with single sign-on, custom integration, and organization-wide insights sold through direct sales. Go-to-market is hybrid, combining self-serve digital signup for individual clinicians and small practices with an enterprise sales motion for larger healthcare organizations. The publicly visible customer base is a long tail of individual behavioral health, primary care, specialty, and allied health clinicians, supplemented by at least one named enterprise deployment at Octave Health Group. The company has no disclosed funding rounds, management team details, or financial metrics in the available source material.

Name

Craft Health Technologies

Legal name

Craft Health Technologies, Inc.

Website

https://crafthealthtech.com

Company type

Private

Operating status

Operating

Short description

Craft Health Technologies builds Attend, an AI-powered clinical documentation platform that transcribes patient-clinician conversations into SOAP notes and after-visit summaries for individual clinicians, small practices, and enterprise healthcare organizations.

Ownership category

akta.pro rank

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription - Pro Tier: Monthly subscription at $89/month providing unlimited encounters, flexible note templates, and after-visit summary features. Single-seat pricing model targeting individual clinicians and small practices.
2. Subscription - Free Tier: Freemium tier offering 20 free encounters with all Pro features to drive adoption and conversion to paid subscription.
3. Enterprise/Practice Subscriptions: Organizational tier with custom pricing for Group/Practice accounts including single sign-on, custom integration, and practice-wide insights.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Craft Health Technologies develops and sells "Attend," an AI-powered clinical documentation and AI Scribe platform for healthcare providers. Attend captures patient-clinician conversations in real-time, transcribes them, and auto-generates structured medical notes (SOAP notes), after-visit summaries, and personalized patient instructions that can be copied into any EHR system. The product is offered on a freemium model (20 free encounters), a Pro subscription at $89/month per user, and an enterprise Group/Practice tier for organizational deployments.

Product overview

Craft Health Technologies offers a single unified product called Attend — an AI Scribe for Clinicians. Attend is a comprehensive clinical documentation platform that captures patient conversations, generates clinical notes and after-visit summaries, and provides patient-friendly instructions. The product supports multiple clinical disciplines (Behavioral Health, Primary Care, Specialty, and Acute Care) and operates on a tiered pricing model: a Free tier with limited encounters, a Pro tier at $89/month with unlimited encounters and full feature access, and a Group/Practice tier with organizational discounts and enterprise features.

Differentiator

Problem solved

Functional benefit

Brands

• Attend: AI-powered clinical documentation and scribe tool for healthcare providers that captures patient conversations, generates reviewable drafts, and creates after-visit summaries for EHR integration.

Products and services

• Attend AI Scribe and clinical documentation platform for healthcare providers that captures patient-clinician conversations in real-time, generates reviewable draft SOAP notes, after-visit summaries, and personalized patient instructions. Supports behavioral health, primary care, specialty care, and acute care clinicians with customizable templates and copy-paste EHR integration that does not require IT involvement.

Quantifiable outcome

• 7+ hours saved per clinician per week
• +2 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Abridge: Abridge is a leading AI medical scribe that ambiently generates clinical notes and integrates with major EHRs. It directly competes with Attend in the AI clinical documentation category serving U.S. clinicians across multiple specialties.
• Suki AI: Suki offers an AI-powered voice assistant that generates clinical notes and reduces documentation burden for clinicians. It competes head-to-head with Attend across ambulatory specialties with both individual and enterprise tiers.
• DeepScribe: DeepScribe provides AI-powered medical documentation that captures patient-provider conversations and generates SOAP notes. It is a direct competitor in the AI medical scribe space targeting similar clinician segments.
• Augmedix: Augmedix combines AI with remote medical scribers to produce clinical documentation for hospitals and ambulatory practices. It competes with Attend in the documentation-burden-reduction category.
• Nabla: Nabla offers an ambient AI scribe that generates clinical notes and after-visit summaries for clinicians. It directly overlaps with Attend's core feature set across ambulatory care.
• Robin Healthcare: Robin Healthcare combines AI and human assistants to produce clinical documentation for physicians, particularly in specialty practices. It is a direct competitor to Attend's documentation automation offering.

Broad incumbents

• Nuance DAX (Microsoft): Nuance DAX (now part of Microsoft) is an ambient AI scribe deployed across large health systems. As a broad incumbent with deep EHR integration, it competes with Attend at the enterprise end of the market.
• Sunoh.ai (eClinicalWorks): Sunoh.ai is an EHR-embedded ambient AI scribe offered by eClinicalWorks to its installed base of clinicians. It competes with Attend by bundling documentation into an existing EHR relationship.

Emerging players

• Eleos Health: Eleos Health provides AI clinical documentation specifically for behavioral health clinicians, including therapy session notes. It competes with Attend in Craft Health's largest single specialty segment (behavioral health).
• Notable: Notable offers an AI platform that automates clinical workflows including documentation and patient outreach. It overlaps with Attend's documentation automation use case for health systems.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Craft Health Technologies