debt recovery

What debt recovery does

Commercial Debt Recovery Solutions (CDRS), operated by Incorp Pty Ltd (ACN 005 979 224), is an Australian commercial debt collection agency founded in Melbourne in 1998. The company provides B2B debt recovery services to commercial businesses, public sector entities, and specific verticals including healthcare, education, fitness, advertising, and motor vehicle/financial institutions. CDRS operates a tiered No Win, No Fee commission model (15-35% of debt recovered depending on debt size) with no joining fees, no minimum debt thresholds, and no subscription costs. The service stack combines legal demand letters, telephone demand, skip tracing, field agent visits (via an Australia-wide contractor network), and litigation escalation through in-house legal partner Carew Counsel Solicitors. Vertically specialized sub-brands (Medical Collection, Education Collection, Fitness Collection, Advertising Collection) address industry-specific recovery workflows, including soft-collection procedures tailored to medical practices that must preserve patient relationships.

The underlying technology is described as a debt collection management system coordinating telephone demand, field agent deployment, skip tracing, and legal document generation. Data integrations include Veda Advantage (debtor location and credit assessment), ASIC, the Australian Business Registry, Land Titles Office, and Bankruptcy registries. The company accepts client work through an online self-service portal on debtrecovery.com.au, phone intake, and direct enterprise sales. The company has held ISO-style regulatory compliance with Australian Privacy Principles, the Federal Privacy Act, the Trade Practices Act, ACCC/ASIC Debt Collection Guidelines, and the Uniform Consumer Credit Code since founding.

Customer acquisition is conducted through the website (organic SEO), basic social profiles (Facebook, LinkedIn, YouTube, Twitter), and direct referrals. Named multi-year client relationships include Epworth HealthCare (since March 1999), Madman Entertainment, Diversified Exhibitions Australia, Frankston Anaesthetic Services, Clements Partners, and Harcourts. CDRS does not disclose revenue, headcount, or transaction volume; the company is privately held with no external investment, no parent company, and no disclosed M&A or funding history in the source material.

Name

debt recovery

Legal name

Incorp Pty Ltd

Website

https://debtrecovery.com.au

Company type

Private

Founded year

1998

Operating status

Operating

Short description

Commercial Debt Recovery Solutions (CDRS), operated by Incorp Pty Ltd, is an Australian commercial debt collection agency founded in Melbourne in 1998. It recovers outstanding B2B and B2G debts for corporate, healthcare, public sector, education, fitness, and advertising clients on a tiered No Win, No Fee commission basis.

Ownership category

akta.pro rank

Product category

Commercial Debt Collection

NAICS

Collection Agencies (56144)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Debt Recovery & Asset Recovery (Repossession Coordination, Collateral Recovery) (BPAAAEAE)

akta.pro secondary industry

Legal Collections Support (Pre-Lit, Litigation Admin, Judgment Recovery) (BPAAAEAH)

Keywords

• Commercial debt collection
• Debt recovery services
• Accounts receivable management
• B2B debt collection
• Commercial collections agency

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Commission on Debt Recovery: CDRS operates on a No Win, No Fee model where commission is charged only when debt is successfully recovered. Commission rates are tiered based on debt amount: 35% for debts $0-$1,000, 25% for $1,001-$10,000, 20% for $10,001-$50,000, and 15% for debts above $50,001. No joining fees, no minimum debt requirements, and no subscription costs.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Commercial Debt Recovery Solutions (CDRS) provides commercial debt collection and recovery services for Australian businesses on a No Win, No Fee basis. Services combine legal demand letters, telephone action, skip tracing, field agent visits, and escalation to in-house solicitors (Carew Counsel) for litigation and enforcement when required.

Product overview

Commercial Debt Recovery Solutions (CDRS) offers a unified debt recovery service platform with a core Debt Recovery Service augmented by specialized collection modules. The core service handles commercial debt collection via legal demand letters, telephone action, and field services. Specialized sub-brands address specific industries including Medical, Education, Fitness, and Advertising collections. Additional modules include Legal Services (fixed-price litigation via Carew Counsel Solicitors), Field Services (nationwide field agents), Commission Free Demand Letters (self-service stationery), and Soft Collection Procedures (gentle approach for medical professionals). The No Win, No Fee model underpins the entire service offering with commission rates ranging from 15-35% based on debt amount.

Differentiator

Problem solved

Functional benefit

Products and services

• Debt Recovery Services
• Legal Services
• Field Services
• Medical Collection
• Education Collection
• Fitness Collection
• Advertising Collection
• General Collections

Quantifiable outcome

• Average business has 10% of business as aged debtors
• +2 more outcomes

Named customers6 records

Segments9 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Carew Counsel SolicitorscoreStrategic or Co-development PartnerCarew Counsel Solicitors acts as in-house solicitors for Commercial Debt Recovery Solutions. They offer fixed-price legal solutions for litigation, enforcement, and bankruptcy proceedings. CDRS explicitly states they are not part of Carew Counsel Pty Ltd but maintains a close partnership relationship for legal services.
• Veda AdvantagecoreTechnology or IntegrationVeda Advantage is one of the world's most trusted information and analytics partners. CDRS uses Veda Advantage for debtor location services, credit assessment, and information gathering during debt recovery operations.
• Field Agents (Australia-wide)minorImplementation/ SI/ Consulting PartnerCDRS has access to a network of experienced field agents across Australia. Field services include personal debtor visits, service of legal documents, and conducting interviews and research. Agents with local knowledge ensure best results for field collection efforts.

Scale indicators3 records

Recent moves2 records

Expansion highlights3 records

Broad incumbents

• Credit Corp Group: ASX-listed Australian debt buyer and collection agency with diversified consumer and commercial recovery operations. Most direct large-scale incumbent competitor to CDRS in the Australian market with significantly broader scale and capital base.
• Baycorp (now part of Credit Corp): Long-running Australian commercial and consumer debt recovery brand, now part of Credit Corp Group. Comparable to CDRS in service offering and target market for commercial overdue accounts.

Direct peers

• Collection House: Australian debt collection and receivables management firm operating across consumer and commercial segments. Directly comparable in service mix (collections, legal recovery) and target customers, with overlapping regulatory exposure.
• Prushka Fast Debt Recovery: Australian commercial debt collection agency with similar No Win, No Fee positioning and tiered commission model. Closest head-to-head competitor for SME and commercial B2B accounts.
• Robinson Sewell & Associates: Australian commercial debt collection and legal recovery firm combining legal practice with debt collection. Comparable to CDRS in end-to-end soft-to-hard recovery offering.
• Sherwyn Legal Debt Recovery: Australian legal practice with a debt recovery service line for commercial clients. Comparable to CDRS where its in-house legal capability via Carew Counsel creates direct overlap with law-firm-affiliated recovery services.

Others

• Equifax Australia: Consumer and commercial credit bureau and data analytics provider, parent of Veda Advantage (CDRS's data partner). Not a direct competitor but adjacent infrastructure provider whose pricing or product moves directly affect CDRS's debtor intelligence capability.
• Experian Australia: Credit bureau and analytics provider with Australian debtor data assets comparable to Veda/Equifax. Relevant as a substitute data source and as a partner that could enable competing recovery workflows.
• Illion (formerly Dun & Bradstreet Australia): Australian commercial data and credit bureau offering debtor and business intelligence. Adjacent data infrastructure that competes with Veda as a source of skip-tracing and credit data inputs.

Regional players

• Australian Debt Recovery Solicitors Network: Australian legal and debt recovery network providing commercial and consumer debt recovery services. Comparable service offering with similar geographic focus and target SMB/commercial creditor base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user
• LinkedInlinkedin.com/company/commercial-debt-recovery-solutions

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about debt recovery