city of la

Municipal Government Servicescityofla.org

The City of Los Angeles is a municipal government entity incorporated in 1850, employing over 10,000 people to deliver public services—including sanitation, emergency management, libraries, and parks—to residents, businesses, and visitors via MyLA311, 311 phone, and in-person channels.

Company typePrivate
Founded1850
HeadquartersLos Angeles, United States
Headcount10,001+
GTM typeB2C
OfferingServices

What city of la does

The City of Los Angeles is a municipal government entity, incorporated in 1850 and headquartered at 200 N Spring St., Los Angeles, CA 90012. With over 10,000 employees, it serves as the governing body for the second-largest city in the United States by population and delivers a comprehensive suite of municipal services including sanitation and trash collection, graffiti removal, street maintenance, emergency management, public library services, parks and recreation, building and safety permitting, and legislative functions. Service intake is channeled primarily through MyLA311 (www.myla311.lacity.org), a digital service request portal accessible via web, iOS (app ID 1479286886), and Android, enabling residents and businesses to submit and track non-emergency requests.

Supporting digital products include the City Directory (contact lookup for officials and departments), Neighborhood Info (location-based utility, council district, and service-area information), and the City Clerk Online platform (legislative records, council meeting agendas, and public documents). Distribution occurs through the official website (lacity.gov), the MyLA311 portal, a 311 phone service, in-person service counters, and an active social media footprint on X (@lacity), Facebook, Instagram (@lacitygov), and YouTube (@lacitygov). A dedicated emergency subdomain (emergency.lacity.gov) functions as a public-safety information hub, including active incident pages such as the Boyle Heights Fire Information hub. Sub-brands include MyLA311 and LACity.

As a municipal government, the City of Los Angeles is funded through taxation, public-sector budget appropriations, and limited user fees — it does not operate on commercial revenue mechanics, has no shareholders, and is not an investable vehicle. The source data discloses no funding rounds, M&A activity, partnerships, named enterprise customers, or commercial revenue arrangements. Customer segments are defined horizontally as Residents, Businesses, Visitors, Job Seekers, and Government Employees, all served on non-discriminatory public-access terms.

city of la firmographics

Firmographics

Name: city of la
Legal name: City of Los Angeles
Website: https://cityofla.org
Company type: Private
Founded year: 1850
Operating status: Operating
Headcount range: 10,001+ employees
Short description: The City of Los Angeles is a municipal government entity incorporated in 1850, employing over 10,000 people to deliver public services—including sanitation, emergency management, libraries, and parks—to residents, businesses, and visitors via MyLA311, 311 phone, and in-person channels.
Ownership category
akta.pro rank

city of la industry classification

Industry

Product category: Municipal Government Services
NAICS: Other General Government Support (92119), Executive and Legislative Offices, Combined (92114), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615)
SIC: Sanitary Services (4950), Services-To Dwellings & Other Buildings (7340)
akta.pro industry: PRIMARYBPAIACAA
Mayor/City Manager & General Administration
Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration
SECONDARYBPAIACAB
City Clerk/Records, Elections & Civic Engagement
Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration
SECONDARYBPAIAAAE
Government Digital Service & eGovernment (Service Delivery, IDs, Portals)
Business & Public Services/Public Sector & Government Administration/Central/Federal Government Administration
SECONDARYBPAIACAF
Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities)
Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

Keywords

Municipal government services
Civic information portal
Public service requests
City council meetings
Emergency public information

Where city of la is headquartered

Location

Headquarters

HQ city: Los Angeles
HQ country: United States
HQ region: North America

Offices1 record

Markets served

city of la business model

Business model

GTM type: B2C
Offering type: Services

Distribution channels5 records

Marketing channels5 records

city of la product offering

Product offering

Core offering

The City of Los Angeles operates the official municipal government portal delivering city services, public records, and government information to residents, businesses, and visitors. Core digital offerings include the MyLA311 service request platform (trash pickup, graffiti removal, street issues), the City Directory for official contacts, Neighborhood Info for location-specific utility and council district lookup, the City Clerk online portal for council meetings and agendas, and the Emergency Information hub for public safety alerts.

Product overview

The City of Los Angeles operates a unified government services portal offering residents, businesses, and visitors access to municipal services through multiple integrated channels. The core digital offerings include MyLA311 for service requests, a City Directory for official contacts, and Neighborhood Info for location-specific details. The portal also features news feeds, video content, and access to city council meetings and agendas.

Differentiator

Problem solved

Functional benefit

Brands

MyLA311: Mobile application and service portal for requesting popular City services including trash pickup, graffiti removal, and street issue reporting.
LACity

Companies that use city of la

Customer profile

Segments5 records

city of la technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

city of la partnerships and signals

Strategic signal

Recent moves5 records

Expansion highlights5 records

city of la competitors and assessment

Company assessment

Direct peers

City of New York: The largest U.S. city and the most direct municipal peer. Operates a comparable mayor-council structure with similarly scaled citizen-service portals (NYC 311), multi-channel public engagement, and a broad portfolio of municipal functions from sanitation to emergency management.
City of Chicago: Major U.S. city operating a mayor-council government with similarly scaled resident service offerings (Chi 311), comparable workforce size, and overlapping functions including sanitation, public works, and emergency services.
City of Houston: Large U.S. municipality with a comparable mayor-led governance model and similar breadth of resident-facing digital services, including 311 service requests, public works reporting, and council/agency directories.
City of Phoenix: Major U.S. city with a council-manager government delivering comparable municipal services through a unified digital portal, including service requests, neighborhood information lookup, and council meeting access.
City of Philadelphia: Major East Coast city operating a mayor-led government with a comparable resident service platform (Philly 311), municipal information portal, and multi-channel citizen engagement across digital and phone-based channels.
City of San Diego: California peer municipality with a strong-council form of government and a unified resident portal (Get It Done) that closely parallels MyLA311 in offering service-request, trash pickup, and street issue reporting.
City of San Francisco: California municipal peer with overlapping digital-government initiatives, comparable population scale of resident services, and a similar multi-channel approach to citizen engagement and service request management.
City of Dallas: Large U.S. city operating a council-manager government with a comparable 311 service platform, public works reporting tools, and multi-channel citizen engagement infrastructure.
City of San Jose: California municipal peer with a comparable council-manager government structure, a unified resident service portal, and similar smart-city / digital service modernization initiatives.
City of Austin: Texas municipal peer operating a council-manager government with a comparable 311 service request system, multi-channel resident engagement, and an active focus on digital service delivery modernization.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights5 records

Customer concentration

city of la financial estimates

Financial estimate

Revenue estimate

Valuation estimate

city of la leadership team

Management profile

Number of profiles

city of la subsidiaries and ownership

Company hierarchy

Subsidiaries4 records

city of la funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

city of la M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about city of la

What does city of la do?

Is city of la a public or private company?

city of la is a private company. It is currently operating.

When was city of la founded?

city of la was founded in 1850. It employs 10,001+ people.

Where is city of la based?

city of la is headquartered in Los Angeles, United States, in the North America region.

Who are city of la's main competitors?

Direct peers on record are City of New York, City of Chicago, City of Houston, City of Phoenix, City of Philadelphia, City of San Diego, City of San Francisco, City of Dallas, City of San Jose and City of Austin.

Does city of la have an API?

No public API is recorded for city of la.

What industry is city of la in?

city of la's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAB, City Clerk/Records, Elections & Civic Engagement. Its NAICS code is 92119 and its SIC code is 4950.